Rogers outages and service status in Chisasibi, Quebec

Problems in the last 24 hours in Chisasibi, Quebec

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Chisasibi, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Colleen de Papp (@colleendepapp) reported 3 minutes ago

  @JayJanower @Rogers Or there's never anyone to get help from when your Internet cable and everything else goes out. #rogerssucks

• 
  Dennis Aligned (@DennisAligned) reported 5 minutes ago

  @JayJanower @Rogers Just call and say your a new customer and they will send you to customer service very quickly

• 
  Tim Fimble (@TimFimble1980) reported 9 minutes ago

  Was excited to watch the @BlueJays game tonight until I saw it was on Apple TV, **** are you guys useless @Rogers first game out of the all star break too, really cool stuff

• 
  frankee cutlass (@frankeecutlass) reported 11 minutes ago

  @RogersHelps Thats great but can I not wait on hold for 2 hrs? Ive had this service for less than 2 months and already ive spent almost 5 hrs on hold. This is unacceptable for a huge company like Rogers. It tells me everyone is having problems and also not enough people to answer calls.

• 
  Sophie (@sophie_everine) reported 11 minutes ago

  @Rogers why are you laying off customer service reps??? It’s hard to get through as it is!!! Online tools are difficult for the elderly.

• 
  Arbutus Running Fox (@xuanyuanxiaohei) reported 15 minutes ago

  @Rogers If you're cancelling Rogers service, don't rely on a phone call alone. Make sure you get written or email confirmation of your cancellation. Otherwise, you may end up being billed for a service you already cancelled and returned the equipment for.

• 
  Chris Conley (@ResearchChat) reported 15 minutes ago

  @RogersHelps Every device that connects is impacted. Only appears to be a problem over the last several days.

• 
  AM.I.Suszko 🇺🇦 (@ASuszko) reported 15 minutes ago

  @RogersHelps Trying to add a plan and esim for a standalone BYOD watch. Which can only be done from support and not through the phone app.

• 
  AM.I.Suszko 🇺🇦 (@ASuszko) reported 16 minutes ago

  @RogersHelps I need escalated support to contact me, not to wait hours for someone to answer

• 
  Arbutus Running Fox (@xuanyuanxiaohei) reported 19 minutes ago

  I called Rogers on June 22 to cancel my internet effective July 2. Rogers sent me a gateway return label on June 23 and confirmed receipt on July 13. On July 15, I was billed again and told there was no cancellation request on file. Always get written confirmation. @Rogers