Rogers outages and service status in Chisasibi, Quebec

Problems in the last 24 hours in Chisasibi, Quebec

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Chisasibi, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  FancyOldLady (@FancyOldGal) reported 5 minutes ago

  @SmokingDandy @Rogers Where did you go? I only see 2 demons. Rogers & Telus. The other of the 2 duopolies. Rogers took over my acct from Shaw and said they don't support email and email vanished. No warning. Gone!

• 
  Rick (@Rick41514583752) reported 5 minutes ago

  @Berniceness @Rogers Exactly.I contacted customer service and they just go by the script in front of them. I knew it was the line outside that needed to be replaced but they wouldn’t listen or knew what to do. Finally after 3 months and 5or 6 indoor technicians it got fixed. No compensation.

• 
  evanspence (@Loveataurus) reported 5 minutes ago

  @RogersHelps Nope i already tried it's stupid. You guys removed it cause you guys messed up but i get punished. So ya you will lose a long time customer

• 
  Jennifer Leigh (@WriteLinesInk) reported 7 minutes ago

  @RogersHelps At this program and literally do what you've done well please all the while making your customers think but what they're getting is backed by the government. When what you have proposed is so far outside of the program as to be not part of the program. Just another lay down scam

• 
  Love My 7 Wood (@LoveMy7Wood) reported 9 minutes ago

  It's now been over an hour on music hold with @Rogers @RogersHelps. Aren't oligopolies great. No need for customer service. No wonder so many people are cutting the chord and leaving cable TV. Something for me to consider and they think my time is worth ZERO.

• 
  RichardYanker2U (@drinklotsofh2o) reported 11 minutes ago

  @LoveMy7Wood @RogersHelps Every time I would call Rogers I would start the call by saying “pass me through to customer retention because that’s where I’ll end up anyway”.

• 
  LG (@LG_Toronto) reported 16 minutes ago

  @Rogers, your customer service is terrible! My senior mother was charged bogus roaming fees, has called several times, only to be told you have high call volumes and to call back and the agent via chat wasn't helpful at all. You're charging fraudulent fees and harassing seniors!

• 
  kade (@kade817388) reported 21 minutes ago

  @Melz1r @Rogers @MarkJCarney i don't get why ever canadian has bad internet am i the only one who doesn't..

• 
  mike walsh (@mikewal16285187) reported 22 minutes ago

  @RogersHelps Its a well known issue with your product that you seem to refuse to address.A local small internet provider I had before Rogers bought them never had this issue

• 
  One complaint can outweigh a thousand compliments. (@allawilc) reported 23 minutes ago

  @RogersHelps I need some help. I called Rogers looking to reduce my bill. The first chat girl gave me Essentials. Next chat changed it too Popular. On the phone offered a new package Ultimate with Netflix and Apple. Call lost while waiting. Just want Ultimate back.