Rogers outages and service status in Danville, Quebec

Problems in the last 24 hours in Danville, Quebec

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Danville, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ranjan Soni (@_RanjanSoni) reported 7 minutes ago

  @RogersHelps All I need is the wifi calling isn’t working. When I turn it on I get a message to call your number (which I won’t do again). I have tried Anna but it’s useless. This should have been a simple solution not requiring me to spend hours waiting for an agent.

• 
  David "Stargate Genius Leader" Hewlett (@dhewlett) reported 9 minutes ago

  Not if you've got the wrong address as we've been trying to explain to your tech support...day 2 back on hold waiting for you, @Rogers!

• 
  BrianM (@briangm11) reported 10 minutes ago

  @RogersHelps @Rogers Had a home tech support visit for yesterday to check and maybe replace the modem, but the guy stood us up, didn't even call. This isn't something the twitter team can fix, so we have to try the phone again. Ironic the only call we got yesterday pm was from Bell Canada Marketing!!

• 
  Nesta ౨ৎ (@nestapendragon) reported 10 minutes ago

  As a country (Canada) I feel like we need to do something about how bad @Rogers customer service and tech support is. It is beyond unacceptably bad. I feel like this is practically a national issue.

• 
  David (@mckaytoronto) reported 12 minutes ago

  WTF???? @Sportsnet @Rogers I have FIVE Sportsnet channels and not ONE HAS THE #NBA PLAYOFFS! - Four with the same playoff hockey game!

• 
  Seeking Signal (@SignalChasing) reported 15 minutes ago

  @PsudoMike @Rogers @airalocom Roaming is outrageously expensive. No argument there. But general telco services have gotten very affordable and high quality in Canada. For example, plans are now in the $30-50 range for unlimited talk, text, and 100 GB of data. I’m not sure why you’re complaining. Where are you getting better service?

• 
  Chiranjeevi Nagiredd (@chirutweet) reported 16 minutes ago

  Very disappointed with @Rogers experience. On May 1, I got 2 prepaid SIM lines from the Rogers Longueuil store and was charged $80 activation fee per line. Later, Rogers customer care confirmed I should receive a full refund and asked me to visit the store.

• 
  Officially HarjjiB (@HarjjiB) reported 22 minutes ago

  @RogersHelps I did, and they sided with merchants TOS ( terms of service) and said I don’t have a dispute as the merchant doesn’t offer refunds.. if the merchant offered refunds then why was I disputing the charge

• 
  Esselment (@njdessie) reported 23 minutes ago

  @letaindomain @Rogers Don't do it!!!!!! You will be on the phone trying to fix the bill for months!!!!!

• 
  SLICK.skr🐡 (@SLICKBLOWFISH) reported 23 minutes ago

  I swear @Rogers is the worst phone provider in world and I’m taking legal action against them Every employee there is a joke They all lie , endless charges I have to dispute Since switching to a business account I’ve only gotten worse service I just paid them almost 1000$ to get my bill to zero Confirmed my next bill is 60$ tax in and that will be in going forward My bill is at 0 for awhile , I screenshot wondering what’s happening , then 160$ gets added to my bill They said 80$ suspension fee was added 💀 Rogers I’m coming for you