Rogers outages and service status in Drayton Valley, Alberta

Problems in the last 24 hours in Drayton Valley, Alberta

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Drayton Valley, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  creative (@CreaTiv_thinkeR) reported 6 minutes ago

  @Rogers don't know why you guys went terrible in responding. Home internet outage for 3 hours. Put on infinite wait on call n chat. How can one even work?

• 
  Betty Rubble (@dakiduck) reported 7 minutes ago

  @RogersHelps Hello, today my husband and I went in-store to upgrade our phones as they were eligible to be done. The employees in store were great, but we spent 4 hours there to upgrade 2 phones. The poor employees were met with errors at every turn on line.

• 
  🇻🇨🇺🇦 G.F. Liverpool™© 🇺🇦🇹🇹 (#GLBI NOW) 🧩 (@gfliverpool9966) reported 14 minutes ago

  @RogersHelps On chat, yes, not on the phone. Stubborn not to declare an outage, but we got a tech call for Thursday afternoon, and the 2nd chat agent diagnosed a lack of speed to the modem. This should be a must-do for TODAY, not Saturday.

• 
  🤍♐️ (@barrosxo) reported 14 minutes ago

  @RogersHelps I spent 2.5 hours on hold with your Accounts Payable team, only for someone to finally answer and tell me the department was closed. I’ve been trying multiple ways to resolve an issue with my account and haven’t been able to get anywhere. Can someone please help me?

• 
  B R R | Between Reason and Rage (@ReasonAndRage) reported 15 minutes ago

  Have been on hold with @Rogers for over an hour. This is for a business account. Not even an option for a call back, like Telus offers. As with everything else, prices increase, mistakes are rampant, and service gets worse and worse. Really not impressed.

• 
  Nishit Dey (@NishitDey1) reported 16 minutes ago

  @RogersHelps See this is what i was saying... instead of actual help just avoiding the problem... you would have jumped in if i was new customer.. Thank you for proving this. ... worse after service

• 
  Pietro Cammalleri (@PCAMMALL) reported 16 minutes ago

  @RogersHelps May I communicate with one of your agents via DM to ask whether there is an Internet outage in my neighbourhood? Rogers [1 (888) 764-3771] is experiencing a high number of phone calls — I wasn’t even permitted to hold. TIA.

• 
  James Hughes (@JHughes681) reported 17 minutes ago

  @BlueJays and obviously Shapiro will never fire Atkins himaelf no matter how awful he is as the GM. @Rogers as a company need to realize fans won’t keep coming back to watch bad teams every year, and sponsors will then pull out and not spend their money on a bad product. TBC…

• 
  alpamasadolan (@AlpRealS) reported 20 minutes ago

  @barrosxo @RogersHelps Contact @Bev_Code , they will rectify the issue.

• 
  Alexis Gee (@lexomatic) reported 20 minutes ago

  @gfliverpool9966 @RogersHelps Progressively worse since Saturday full outage since Sunday 10pm. My original ticket was closed as resolved w no notice but new streetwide ticket created. Still ongoing check outages page every hour and see projected completion extend 1 more hour. Solidarity