Rogers outages and service status in Drayton Valley, Alberta

Problems in the last 24 hours in Drayton Valley, Alberta

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Drayton Valley, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  🇨🇦Sharon Ledwell#ElbowsUp (@bluetsauvage) reported 6 minutes ago

  @RogersHelps Hubby and I are on the same plan, same wi-fi, different iPhone models. His wi-fi assisted calling works, but mine recently stopped functioning. I got dropped from on-line help yesterday (after 2 hrs waiting, I was 4th in the queue). Been on hold for 1:15min.

• 
  Verna Scott... (@VernaSc46519779) reported 11 minutes ago

  We were to have a @Bell tech come to our house today to hook up our wifi. Appointment was made at store level by Sales person on the phone to Appointment desk. Yes, between 8 and 12. Up early...waited..no show. We had to go back to @Bell because @Rogers took 2 months to call us to say did we want someone to come out to assess the problem, with the contract we signed up in march or cancel the order. We kind of had enough. Missing out on the stanley cup games , my only regret.

• 
  Tony Teresi (@TonyTeresi) reported 17 minutes ago

  WHAT IS @Rogers DOING?!?!?! CONSTANT OUTAGES AND INCONSISTENT SERVICE ALL YEAR! ALL YEAR!!!!! AND CANNOT REACH CUSTOMER SUPPORT?!?!?! COME ON!!!! GET IT TOGETHER!!!!

• 
  Hank N (@HenryNg338) reported 17 minutes ago

  @Rogers @RogersHelps Hello Rogers, Two days ago your installation staff/contractor came to my neighbour’s house and installed a cable from your junction box and ran it over my tree on my front yard! That’s unacceptable and unprofessional. Please fix it immediately!!

• 
  BWalker (@Bwalker9313) reported 22 minutes ago

  @RogersHelps any outages in Calgary right now? My modem has a solid red light. Internets not working

• 
  Daisy 🥜 (@DaisyySpooks) reported 25 minutes ago

  @RogersHelps I appreciate you asking but I'm good on giving Rogers anymore of my time I was a good standing customer for 10 years and treated like trash, not wasting anymore on your company lol

• 
  chris (@whiteboywork) reported 25 minutes ago

  @Rogers wtf are yall doing about the internet connection???

• 
  staz (@zzleepyguy) reported 29 minutes ago

  @RogersHelps I got told to split my internet connections from 2.4 to 5g and that didn't help, It has to be a problem on your end especially with multiple people dealing with it. Especially on down detector there's plenty of reports of internet issues

• 
  Myrna Lambert (@myrnalambert) reported 30 minutes ago

  @RogersHelps Yes - the number says it’s not assigned. That has nothing to do with the phone. I worked in Telecom for a decade - this isn’t a phone issue. Why isn’t it assigned when I’m paying for the number since 2015?

• 
  Michael DelPiero (@MikeDelpieroX) reported 32 minutes ago

  @_berg618_ @RogersHelps You've already explained the issue. They know what you need. A representative could simply call you and resolve it in a few minutes, but they won't. Instead they're asking you to spend more hours waiting on hold. Google "AI chatbot" and learn what they do. @Rogers #Rogers