Rogers outages and service status in Gloucester, Ontario

Problems in the last 24 hours in Gloucester, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Gloucester, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Gloucester, Ontario

The most recent Rogers outage reports came from the following cities: Bells Corners, Ottawa, Gatineau, Nepean, and Orléans.

City	Problem Type	Report Time
Bells Corners	Internet	11 hours ago
Bells Corners	TV	20 hours ago
Ottawa	TV	1 day ago
Ottawa	E-mail	3 days ago
Ottawa	Internet	6 days ago
Ottawa	Internet	9 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Gloucester, Ontario

Latest outage, problems and issue reports in Gloucester and nearby locations:

• 
  Kevin Jimena (hee·meh·nuh/Kevin fr. Bells Corners) (@11bkjimena) reported 3 minutes ago from Ottawa, Ontario

  I am experiencing internet/TV issues with @RogersHelps right now. So I have to use my data with Fizz right now to watch the @Senators game. I chatted with a @rogers agent and they said that there is congestion on the node right now! #dedicated #GoSensGo

• 
  Cicely McWilliam (@CicelyMcWilliam) reported 7 minutes ago from Ottawa, Ontario

  @RogersHelps what the hell is wrong with your service in Ottawa south. Every few seconds there is sound and video drop out. I have rebooted the box 2 times already. It is worse on the lower channels. VERY annoying.

• 
  Kristen Buter (@butes) reported 8 minutes ago from Ottawa, Ontario

  Hey @RogersHelps . Internet has been down for 12 hours now. Can we get an ETA on when we can expect it back? I appreciate that people are working on it - but would be nice to know when. Thanks.

• 
  B dot Black 🇭🇹 🇨🇦 (il, he/him) (@bblizak) reported 8 minutes ago from Ottawa, Ontario

  I hate the way @Rogers way of doing business keeps putting their customer facing employees in positions where they have to face the wrath of an angry client. Nothing is ever what they tell you with Rogers.

• 
  SamanthaLamb (@Spideewoman) reported 10 minutes ago from Ottawa, Ontario

  @Rogers I did DM and the response I just got was ‘sorry the contact info you are trying and that we don’t answer is the only way to reach us’. Literally your customer service response is ‘we can’t be reached’.

• 
  Dave Connor (@DaveConnor60) reported 12 minutes ago from Ottawa, Ontario

  @RogersHelps Hi. I moved my ignite modem to another room only getting a flashing amber light now. Help!

• 
  kristy 🏳️‍🌈 kavvy (@kavmac) reported 13 minutes ago from Ottawa, Ontario

  Welp. Looks like no streams going forward until @Rogers runs us a new cable. Hopefully the temporary fix the tech implemented today means I’ll be able to work uninterrupted this week. The constant disconnects are more than a little obnoxious.

• 
  Matt Clitheroe (@matt_clitheroe) reported 13 minutes ago from Ottawa, Ontario

  @RogersHelps no service in Greenboro, Ottawa. Is there a known issue?

• 
  Franz Holtz (@TWFS) reported 17 minutes ago from Ottawa, Ontario

  Hello @RogersHelps @Rogers i reached to you yesterday to get help with my package renewal and was very disapointed in the service i recieved this time, none of my questions were answered. Can someone from management please reach out? Thank you, a long time client.

• 
  Les OReilly (@LesOReilly) reported 19 minutes ago from Ottawa, Ontario

  @Rogers 8pm on a Friday and you “reward” me as a customer to have a “partner” calling on “your behalf” to sell me something??? Seriously?? Caller ID even lists them as Rogers...

• 
  Shaily Allison (@a_shaily) reported 22 minutes ago from Ottawa, Ontario

  I need help with my grandmother’s TV situation. Antenna’s won’t pick up more than 2 channels (ground floor, too far from window). Bell TV and Rogers Ignite were too complicated for her to use and too expensive. @Rogers says basic is no longer available at her address.

• 
  Luc Bellefeuille (@lbellefeuille13) reported 28 minutes ago from Ottawa, Ontario

  @RogersHelps Is service down in Orleans Ont? I have a yellow flashing light on my modem. I tried rebooting and it didn’t work. I have an important meeting at 10. 😞

• 
  StoneySpartan (@StoneySpartan) reported 33 minutes ago from Ottawa, Ontario

  @RogersHelps Internet not working in Nepean. Service is intermittent, is there an ETA on when it will be resolved? I've tried resetting my modem.

• 
  Mark~R 🇨🇦 (@xRayFusebox) reported 35 minutes ago from Ottawa, Ontario

  @RogersHelps Thank you I have contacted support. Sadly this is a issue for my neighbourhood and there is no known cause or time frame for resolution. Ie SOP

• 
  Corgi Durst 💙 (@shakenbridge) reported 36 minutes ago from Ottawa, Ontario

  @RogersHelps Our Ignite internet/TV are out but when I check our network status online, it says no issues in our area. I believe we’re out due to the storm and was wondering about an ETA for service restoration. Thanks!

• 
  BippinQueen (@BippinQueen) reported 44 minutes ago from Ottawa, Ontario

  @RogersHelps love getting mixed messages from your online outage site...I just want my internet that I pay for back 😭

• 
  @halo_nothing@mstdn.social (@halo_nothing) reported 48 minutes ago from Twin Elm, Ontario

  @RogersHelps why the hell can't I speak with anyone to get downed Rogers lines fixed? Transferred multiple times and no one can help me because I'm not a customer. I'm just trying to report downed lines in my backyard ffs.

• 
  Steven Chartrand (@StevenChartrand) reported 50 minutes ago from Ottawa, Ontario

  Why on the actual hell is “Canada’s Drag Race on two of the four Crave Channels all afternoon. I pay for movie channels, not this **** @CraveCanada @Rogers

• 
  Meera Dilawri (@meeradilawri) reported 53 minutes ago from Ottawa, Ontario

  @Rogers @RogersHelps after waiting over 90m for a call back, I was connected to an agent who left me on hold for over 25 mins when all I wanted to do was add a channel. The call got disconnected and I never heard back. Horrible customer service and you can’t blame this on Covid!

• 
  being Aram (@armie) reported 57 minutes ago from Ottawa, Ontario

  @Rogers just so we're clear ... I've been trying to connect with a rep several times and literally been hung up on immediately after someone picked up 4 times so far after waiting on hold .... This is pretty sad customer service. Perhaps look into training your reps a bit better.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Kyle Wildi (@KyloTango) reported 8 minutes ago

  @RogersHelps can’t log into xfinity app on Apple TV for several days now. How long will the service be down?

• 
  Michael Mahoney (@MikeTheNavyGuy1) reported 10 minutes ago

  Pretty disappointed to see this from @Rogers Been a customer for over a decade. Not sure I'll stick around with them after seeing this.

• 
  Andrew d. (@Werdnah) reported 13 minutes ago

  @Rogers NEWSFLASH: I’ve contacted them NUMEROUS times over the years … and am always mistakenly (or intentionally) deferred to my Cable TV provider to help with YOUR substandard service. Also, by the time I receive an email response that might actually help the program will have ended.

• 
  SC (@frgoalie) reported 14 minutes ago

  @RogersHelps there has been an outage in East Gwillimbury, ON for several hours (12+ hours) when will service be restored and will we be compensated for the loss of service time?

• 
  Bridgeland YYC (@BridgelandYYC) reported 14 minutes ago

  @RogersHelps The last mile is provided by Rogers, and upstream power levels are too high. Time to take responsibility, and stop passing the buck. What is the Rogers SLA? One 9? Outages are far too frequent, connection is down now for 40 min, no WFH. Time to repair the infrastructure?

• 
  ░B░r░a░d░ ░M░c░K░i░n░n░o░n░ (@zebracreative1) reported 16 minutes ago

  @Rogers has the worst customer service of any company in north america

• 
  David Finnis 🚴 (@ilovethearts) reported 17 minutes ago from Vancouver, British Columbia

  I'm curious how @Rogers thinks dumping 10,000 employees will improve customer service. #cellphones #telecoms #CustomerComplaint

• 
  Bev 🇨🇦 (@Garnet_2203) reported 18 minutes ago

  Everyone. Cancel your @Rogers account

• 
  Chris (@farmloaner) reported 21 minutes ago

  @Rogers ruining the birthday. Can’t watch @tigershockey or @EdmontonOilers due to a service interruption. Lots of upset hockey fans in Medicine Hat tonight!

• 
  Krishan Arora (@krishanarora1) reported 21 minutes ago

  @Rogers bad wifi connectivity issue facing from more than 2 months