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Rogers outages and service status in Gloucester, Ontario

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Rogers generated 1 outage signal in the last 24 hours around Gloucester, including 1 direct report.
  • The most common problems reported in this area mention Internet, TV, and Total Blackout.
  • The most recent signal from this area was received May 4, 3:19 PM EDT.
  • 57% Internet (57%)
  • 21% TV (21%)
  • 7% Total Blackout (7%)
  • 7% Phone (7%)
  • 4% E-mail (4%)
  • 4% Wi-fi (4%)

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Gloucester, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Gloucester, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 4: Problems at Rogers

Rogers is having issues since 02:00 PM EST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Gloucester, Ontario

The most recent Rogers outage reports came from the following cities: Ottawa, Bells Corners, Gatineau, Nepean, and Orléans.

CityProblem TypeReport Time
Ottawa Internet 4 hours ago
Bells Corners Internet 4 days ago
Bells Corners TV 4 days ago
Ottawa TV 4 days ago
Ottawa E-mail 6 days ago
Ottawa Internet 9 days ago

Nearby cities with recent reports

Ottawa

3 recent signals

4 hours ago
Bells Corners

2 recent signals

4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Gloucester, Ontario

Latest outage, problems and issue reports in Gloucester and nearby locations:

  • armie
    being Aram (@armie) reported from Ottawa, Ontario

    @Rogers just so we're clear ... I've been trying to connect with a rep several times and literally been hung up on immediately after someone picked up 4 times so far after waiting on hold .... This is pretty sad customer service. Perhaps look into training your reps a bit better.

  • 11bkjimena
    Kevin Jimena (hee·meh·nuh) (@11bkjimena) reported from Ottawa, Ontario

    @RogersHelps I am having internet issues in the Bells Corners area of Ottawa.

  • kavmac
    kristy 🏳️‍🌈 kavvy (@kavmac) reported from Ottawa, Ontario

    @RogersHelps by any chance do you have someone available to help troubleshoot an internet problem and schedule a tech for a business at a residential address account?

  • adaoust13
    Angie D'Aoust (@adaoust13) reported from Ottawa, Ontario

    @alour @RogersHelps 🙄🙄 no fixing stupid.

  • ritah8
    Rita G. (@ritah8) reported from Ottawa, Ontario

    @Rogers there is still a problem with the internet - it’s super slow, and the ignite tv system - the picture freezes, the sound disappears. I hope you don’t think the problems have been resolved!!

  • Glenn_A_Johnson
    Glenn Johnson (@Glenn_A_Johnson) reported from Ottawa, Ontario

    @RogersHelps one day after changing our modem, our wifi is down AGAIN, continuation of an ongoing problem NOT solved @Rogers. It may be time to switch to @Bell

  • TWFS
    Franz Holtz (@TWFS) reported from Ottawa, Ontario

    Hello @RogersHelps @Rogers i reached to you yesterday to get help with my package renewal and was very disapointed in the service i recieved this time, none of my questions were answered. Can someone from management please reach out? Thank you, a long time client.

  • lebaneseogre
    me posting my Ls 🇱🇧🇵🇸 (@lebaneseogre) reported from Ottawa, Ontario

    I still can not login to @PlayStationCA network through my useless @RogersHelps supposedly fiberoptics internet. I also can not upload vids or pics on twitter? I would need to switch to data on my phone to do so. Bottom tier provider. Switching asap #rogersoutage #Rogersinternet

  • PamHewitt19
    Pam Hewitt (@PamHewitt19) reported from Ottawa, Ontario

    @MonsieurStat @Rogers At least you have internet... Mine's been down since the storm!

  • JEM19126745
    JEM (@JEM19126745) reported from Ottawa, Ontario

    @Rogers poor service ( or no service) to Long Term Care

  • PJ_Hinton
    PJ (@PJ_Hinton) reported from Ottawa, Ontario

    @RogersHelps Is there some sort of outage in riverside south (Ottawa) ?? Internet been down for a good while and service is extremely spotty ...

  • stronggalbeth
    Maribeth (@stronggalbeth) reported from Twin Elm, Ontario

    @rogers I am still offline Your service is poor and laughable your people are not taught to think they are taught to follow an algorithm just like the bot on your Twitter account

  • MontseZidan
    Montse Zidan (@MontseZidan) reported from Ottawa, Ontario

    @RogersHelps another day, another internet outage …. Any news when the internet will be restored???

  • georganneb
    🇨🇦 GeorganneB 🇺🇸 (@georganneb) reported from Ottawa, Ontario

    @RogersHelps I'm waiting for the form you said you'd send. Pretty damn slow.

  • halo_nothing
    @halo_nothing@mstdn.social (@halo_nothing) reported from Twin Elm, Ontario

    @RogersHelps why the hell can't I speak with anyone to get downed Rogers lines fixed? Transferred multiple times and no one can help me because I'm not a customer. I'm just trying to report downed lines in my backyard ffs.

  • Robkilin
    Robert Kilin (@Robkilin) reported from Ottawa, Ontario

    @Rogers @AEBT95825217 I got my bill with the credit for the outage, I'm not sure how Rogers calculates 5 days of service but a $20 credit on a $240 bill is not the cost 5 days worth of service as we were promised.

  • Joseph2653
    Vive sine timore (Live Fearlessly) (@Joseph2653) reported from Ottawa, Ontario

    Maybe get one of those @RogersHelps billionaire executives fighting over control of the company and come sit one hold like a actual customer and they may attempt to get this sh!t together #fknrogers

  • RickHgr
    Rick Haga (@RickHgr) reported from Ottawa, Ontario

    @RogersHelps Ignite TV keeps going on and off for the past two hours, is there a network issue somewhere?

  • MontseZidan
    Montse Zidan (@MontseZidan) reported from Ottawa, Ontario

    @RogersHelps is the internet down in Ottawa? We cannot connect to our wifi! I can’t use data all night ….

  • christianflee
    Christian Lee (@christianflee) reported from Ottawa, Ontario

    Our internet and wireless service has been out for ~24hrs. Surprised that @Rogers @RogersHelps hasn't published anything at all to acknowledge or provide ETA.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • RGHall
    RH (@RGHall) reported

    @pale_atlantis I have the same problem watching on my TV on @Sportsnet with @Rogers cable. Started doing it last year. Probably because everything is through stupid WiFi.

  • VojvotkinjaSRB
    Serbian Lady D (@VojvotkinjaSRB) reported

    @Rogers 2 hours on the phone with people who have issues speaking English! Oh I am canceling. I am so pissed that I don't want anything to do with you anymore! Serve Indians with your crap service! We Canadians deserve better and I chose to spend my money elsewhere!

  • aap53
    Andy Potter (@aap53) reported

    @RogersHelps FYI, talked to a great Roger’s tech rep and it turns out that the outage resulted in a factory reset. We will now have to through all of our devices and change the name but at least it all works.

  • karmen638539
    Karmen🇬🇷🇮🇪 (@karmen638539) reported

    @KurtMahGurt @AlixG_2 @Rogers No my brother is with hydro one he lives in napanee. He moved there when they tore down the stacks here in Lakeview. He in his late 50's

  • brar_drs
    Dr. BRAR (@brar_drs) reported

    @RogersHelps No—my call got disconnected after waiting 1h48m. I need technical help that self-serve tools can’t fix. I’ve been trying to reach Rogers for a week with no success. Even the store told me to call support. Why not hire more Canadians and fix these long wait times?

  • TheNutterDrawer
    Kats (@TheNutterDrawer) reported

    @Rogers home intetnet’s been down and I’ve been on hold for TWO HOURS trying to get thru to support. Your service ******* sucks!

  • dcbreen27
    Dan (@dcbreen27) reported

    @RogersHelps I’ve been a Rogers customer for 30 years…I don’t think a phone call with a REAL person to resolve this is an unreasonable request.

  • BridgelandYYC
    Bridgeland YYC (@BridgelandYYC) reported

    @RogersHelps The last mile is provided by Rogers, and upstream power levels are too high. Time to take responsibility, and stop passing the buck. What is the Rogers SLA? One 9? Outages are far too frequent, connection is down now for 40 min, no WFH. Time to repair the infrastructure?

  • jeffster1970
    Jeff W (@jeffster1970) reported

    @RogersHelps @MaretJaks Not just women though. I had a Rogers rep come to my house and start complimenting me in a way that women typically don't complaint "older men" (she was in her 20's). Very awkward. VERY awkward. But I guess whatever gets you the sale.

  • Jball1717
    J (@Jball1717) reported

    @Rogers ported 2 numbers in on a promotion and it’s been a nightmare since. Cant speak to anyone. Live agents can’t help. People transfer , hang up. Still haven’t gotten my numbers back I was promised I could keep. Should have stayed with Chatr!