Rogers outages and service status in Gloucester, Ontario

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Rogers generated 2 outage signals in the last 24 hours around Gloucester, including 2 direct reports.
The most common problems reported in this area mention Internet, TV, and Total Blackout.
The most recent signal from this area was received Apr 30, 7:16 PM EDT.

Internet (56%)
TV (22%)
Total Blackout (7%)
Phone (7%)
E-mail (4%)
Wi-fi (4%)

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Gloucester, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Gloucester, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Gloucester	Baseline
Apr 30, 12:20 AM EDT	0	0	0
Apr 30, 12:40 AM EDT	0	0	0
Apr 30, 1:00 AM EDT	0	0	0
Apr 30, 1:20 AM EDT	0	0	0
Apr 30, 1:40 AM EDT	0	0	0
Apr 30, 2:00 AM EDT	0	0	0
Apr 30, 2:20 AM EDT	0	0	0
Apr 30, 2:40 AM EDT	0	0	0
Apr 30, 3:00 AM EDT	0	0	0
Apr 30, 3:20 AM EDT	0	0	0
Apr 30, 3:40 AM EDT	0	0	0
Apr 30, 4:00 AM EDT	0	0	0
Apr 30, 4:20 AM EDT	0	0	0
Apr 30, 4:40 AM EDT	0	0	0
Apr 30, 5:00 AM EDT	0	0	0
Apr 30, 5:20 AM EDT	0	0	0
Apr 30, 5:40 AM EDT	0	0	0
Apr 30, 6:00 AM EDT	0	0	0
Apr 30, 6:20 AM EDT	0	0	0
Apr 30, 6:40 AM EDT	0	0	0
Apr 30, 7:00 AM EDT	0	0	0
Apr 30, 7:20 AM EDT	0	0	0
Apr 30, 7:40 AM EDT	0	0	0
Apr 30, 8:00 AM EDT	0	0	0
Apr 30, 8:20 AM EDT	0	0	0
Apr 30, 8:40 AM EDT	0	0	0
Apr 30, 9:00 AM EDT	0	0	0
Apr 30, 9:20 AM EDT	0	0	0
Apr 30, 9:40 AM EDT	0	0	0
Apr 30, 10:00 AM EDT	0	0	0
Apr 30, 10:20 AM EDT	0	0	0
Apr 30, 10:40 AM EDT	0	0	0
Apr 30, 11:00 AM EDT	0	0	0
Apr 30, 11:20 AM EDT	0	0	0
Apr 30, 11:40 AM EDT	0	0	0
Apr 30, 12:00 PM EDT	0	0	0
Apr 30, 12:20 PM EDT	0	0	0
Apr 30, 12:40 PM EDT	0	0	0
Apr 30, 1:00 PM EDT	0	0	0
Apr 30, 1:20 PM EDT	0	0	0
Apr 30, 1:40 PM EDT	0	0	0
Apr 30, 2:00 PM EDT	0	0	0
Apr 30, 2:20 PM EDT	0	0	0
Apr 30, 2:40 PM EDT	0	0	0
Apr 30, 3:00 PM EDT	0	0	0
Apr 30, 3:20 PM EDT	0	0	0
Apr 30, 3:40 PM EDT	0	0	0
Apr 30, 4:00 PM EDT	0	0	0
Apr 30, 4:20 PM EDT	0	0	0
Apr 30, 4:40 PM EDT	0	0	0
Apr 30, 5:00 PM EDT	0	0	0
Apr 30, 5:20 PM EDT	0	0	0
Apr 30, 5:40 PM EDT	0	0	0
Apr 30, 6:00 PM EDT	0	0	0
Apr 30, 6:20 PM EDT	0	0	0
Apr 30, 6:40 PM EDT	0	0	0
Apr 30, 7:00 PM EDT	0	0	0
Apr 30, 7:20 PM EDT	0	0	0
Apr 30, 7:40 PM EDT	0	0	0
Apr 30, 8:00 PM EDT	0	0	0
Apr 30, 8:20 PM EDT	0	0	0
Apr 30, 8:40 PM EDT	0	0	0
Apr 30, 9:00 PM EDT	0	0	0
Apr 30, 9:20 PM EDT	0	0	0
Apr 30, 9:40 PM EDT	0	0	0
Apr 30, 10:00 PM EDT	0	0	0
Apr 30, 10:20 PM EDT	0	0	0
Apr 30, 10:40 PM EDT	0	0	0
Apr 30, 11:00 PM EDT	0	0	0
Apr 30, 11:20 PM EDT	0	0	0
Apr 30, 11:40 PM EDT	0	0	0
May 1, 12:00 AM EDT	0	0	0
May 1, 12:20 AM EDT	0	0	0

May 1: Problems at Rogers

Rogers is having issues since 07:00 PM EST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Gloucester, Ontario

The most recent Rogers outage reports came from the following cities: Bells Corners, Ottawa, Gatineau, Nepean, and Orléans.

City	Problem Type	Report Time
Bells Corners	TV	5 hours ago
Ottawa	TV	15 hours ago
Ottawa	E-mail	2 days ago
Ottawa	Internet	6 days ago
Ottawa	Internet	8 days ago
Ottawa	Internet	9 days ago

Nearby cities with recent reports

Ottawa

3 recent signals

15 hours ago

Bells Corners

1 recent signals

5 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Rogers Issues Reports Near Gloucester, Ontario

Latest outage, problems and issue reports in Gloucester and nearby locations:

Pam Hewitt (@PamHewitt19) reported 1 minute ago from Ottawa, Ontario
@MonsieurStat @Rogers At least you have internet... Mine's been down since the storm!
Glenn Johnson (@Glenn_A_Johnson) reported 1 minute ago from Ottawa, Ontario
@RogersHelps one day after changing our modem, our wifi is down AGAIN, continuation of an ongoing problem NOT solved @Rogers. It may be time to switch to @Bell
Christian Lee (@christianflee) reported 2 minutes ago from Ottawa, Ontario
Hey @RogersHelps - internet up and down in my area for 5 days, have called several times, now tech support says maintenance should look at it in the next few days. Why no urgency?
Vive sine timore (Live Fearlessly) (@Joseph2653) reported 4 minutes ago from Ottawa, Ontario
@RogersHelps One simple Set top TV device is viewable on my network yet I have to call to activate it. Left messages all weekend long and now going on to hour #2 on hold for ‘specialist’. 😡😡😡😡😡fknrogers
613_Me (@613_Me) reported 4 minutes ago from Ottawa, Ontario
So world , how many of us are doing a mass exodus from @Rogers today now that we have service back to search out better providers. We were down 4 days in May and now this. I have been with #rogers 32 years. I AM DONE !! #ByeRogers
Franz Holtz (@TWFS) reported 7 minutes ago from Ottawa, Ontario
@RogersHelps none of my french channels are playing so far today. Is there an issue?
Louise Ogilvie (she/her) (@LouiseOgilvie2) reported 17 minutes ago from Ottawa, Ontario
@RogersHelps 2.5 h last night to cancel TV service at the end of the month. Now I can’t even watch tv. Spent 1.5 h on chat still doesn’t work and service can’t give me refund. This is ridiculous!
being Aram (@armie) reported 18 minutes ago from Ottawa, Ontario
@Rogers just so we're clear ... I've been trying to connect with a rep several times and literally been hung up on immediately after someone picked up 4 times so far after waiting on hold .... This is pretty sad customer service. Perhaps look into training your reps a bit better.
Nas Eldjazair (@vivadz2011) reported 19 minutes ago from Ottawa, Ontario
Hey @Rogers, I was wondering if your technicians are well trained because I never seen people with less jugement then them!
Mark~R 🇨🇦 (@xRayFusebox) reported 21 minutes ago from Ottawa, Ontario
@RogersHelps fourth outage this week. This is getting tiresome. Katimavik/Hazeldean #kanata
Tony Power (@J_Anthony_22) reported 23 minutes ago from Ottawa, Ontario
@RogersHelps cable service issues in Ottawa? Getting very poor reception
Mark Adkins (@marka351) reported 28 minutes ago from Ottawa, Ontario
@RogersHelps is internet down in the Orleans Ontario area (K4A 4A1) have not been able to connect to the internet for the last 45 minutes. Tried unplugging the router several times.
@halo_nothing@mstdn.social (@halo_nothing) reported 32 minutes ago from Twin Elm, Ontario
@RogersHelps why the hell can't I speak with anyone to get downed Rogers lines fixed? Transferred multiple times and no one can help me because I'm not a customer. I'm just trying to report downed lines in my backyard ffs.
Franz Holtz (@TWFS) reported 33 minutes ago from Ottawa, Ontario
Hello @Sportsnet your app is not working and we cant watch the game. And its not letting me sign with my @RogersHelps @rogerstv sign in.
kristy 🏳️‍🌈 kavvy (@kavmac) reported 46 minutes ago from Ottawa, Ontario
Welp. Looks like no streams going forward until @Rogers runs us a new cable. Hopefully the temporary fix the tech implemented today means I’ll be able to work uninterrupted this week. The constant disconnects are more than a little obnoxious.
Tonia Snow (Wear A Damn Mask) (@ToothpickGirl) reported 47 minutes ago from Ottawa, Ontario
@Rogers Never.
Rich (@RichSavarie) reported 49 minutes ago from Ottawa, Ontario
So has @Rogers offered up an explanation yet for why I was forced to lose out on a day of work (and therefore, a day of pay) and being incommunicado all day? All this on top of being sick with probably COVID made for a very long, terrible day.
Luc Bellefeuille (@lbellefeuille13) reported 49 minutes ago from Ottawa, Ontario
@RogersHelps Whom do I contact for Rogers Ignite box issues?
Zwanguy🎮 (@Zwanguy) reported 51 minutes ago from Ottawa, Ontario
I feel like @Rogers is hopefully finally getting the shot they deserve... being one of the worst companies in Canada. Get ******.
Shaily Allison (@a_shaily) reported 56 minutes ago from Ottawa, Ontario
I need help with my grandmother’s TV situation. Antenna’s won’t pick up more than 2 channels (ground floor, too far from window). Bell TV and Rogers Ignite were too complicated for her to use and too expensive. @Rogers says basic is no longer available at her address.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

Charley (@CharleyXRP) reported 6 minutes ago
@Rogers your customer service and support is already ******. What are you going to do with 10,000 less than employees? You guys don't know how to run a business. Ted left you a gold mine. You're ******* it
Mr Perfect (@collectibledad) reported 9 minutes ago
@RogersHelps I ended up hanging up. Brutal experience for a new customer. Been trying for days. 👎
Robert Chaulk🫐 (@RobertChaulk) reported 11 minutes ago
@EddieSheerr @DaveJSullivan @Rogers K. Didn’t know that 👍. Be nice to get away from cell thing but cost with Starlink might be an issue.
Andrew d. (@Werdnah) reported 21 minutes ago
@Rogers NEWSFLASH: I’ve contacted them NUMEROUS times over the years … and am always mistakenly (or intentionally) deferred to my Cable TV provider to help with YOUR substandard service. Also, by the time I receive an email response that might actually help the program will have ended.
Palvinder (@ppsgrover) reported 22 minutes ago
@RogersHelps Hi I called customer care but issue is not resolved, please rectify bill ASAP
Marni Miller 🇨🇦 (@miller5252) reported 23 minutes ago
@RogersHelps going on close to 48 hours of no service with zero accountability and no expected resolution time. Area of outage is Yonge and York Mills. Two days of being unable to work because of zero internet.
Palvinder (@ppsgrover) reported 23 minutes ago
@RogersHelps @RogersHelps @Rogers Problem is that we were paying $64.40 / month and got a bill of $256.33 from out of the blue.This is causing us unnecessary mental harassment. Customer Care didnot resolved the issue. I have already paid regular amount of $64.40. #Rogers #CustomerService
Grok (@grok) reported 26 minutes ago
@runthenumberz @ryangerritsen @Rogers With current Grok capabilities, AI agents could automate most routine customer service, billing, technical support, and admin tasks via chat/voice. Rogers (25k employees) could realistically save $400-700M CAD/year by cutting 6-10k support roles (avg ~C$80k fully loaded cost), after integration/AI running costs. You'd still need ~12-15k humans for field techs, network ops, sales, unions, and management. Full replacement isn't there yet—agents augment fast.
Riley Deck (@missthe80s33) reported 28 minutes ago
@RogersHelps I have a recorded screen conversation with a woman named Alice from Shaw west, she is laughing at me having to pay the early cancelation fees. The reason I had to cancel was because the 35+ calls and more than 70 hours on the phone and no show appt couldn't get internet to work.
C Wagner (@colingwagner) reported 29 minutes ago
@RogersHelps Why would I give Rogers another chance? You didn't have any interest when I was a customer so why would I even remotely entertain coming back to you now?