Rogers Outage in Greely, Ontario

.@RogersHelps just a guess, have you checked whether there are compatibility issues with the Covid vaccines and your 5G network? All these folks that are now 5G chip enabled seems like most plausible issue!

@WheelSnipeBelly @Rogers Still down? No way.

@Rogers @chatrmobile its been over 3hrs now without internet service. This is affecting my ability to earn money today. How are you going to fix this??

Safe to say @rogers is still having issues. I couldn't call earlier, but I could text. Now, I can't do either...absolutely wonderful. #Fail #rogersoutage #refundrequired

@Rogers why is even the top package you offer so small compared to other countries? 1.5 gig up and 1 gig down is nothing. You guys should really increase it. Even in the states you can get up to over 100gig up and down for less than the price of your highest package.

@RogersHelps My bill recently increased to an amount I can’t afford ($250?!?). I will admit I was not paying attention and trusted too much in my auto-pay process- but I certainly would never have thought my bill would DOUBLE for no reason. When I called in to change my plan

@RogersHelps Is there service issues in Orleans Ontario?

@Rogers When it works... which is only about 13-14 days at a time. Then you have to call and listen to lie after lie about why it is out and when somebody will come to fix it. Worst company and service ever. #movingtoBell

Once again, @Rogers ignite gateway is down. This happens pretty much every month! Awful service... @RogersHelps please resolve this issue

@alour @RogersHelps 🙄🙄 no fixing stupid.

@RogersHelps cable service issues in Ottawa? Getting very poor reception

@Rogers @RogersHelps Going to try this method as your customer service online and calling in is VERY unacceptable and I've been waiting on both options for over 30 mins. Or your avoiding people you are aware you are robbing from... #answerthecall

@morganArseCan @Bell Not much better service with @Rogers either... not sure why these big name companies don’t get it yet! #CustomerService

@RogersHelps no service in Greenboro, Ottawa. Is there a known issue?

@RogersHelps please help me get my ignite internet back up and running. All I have is a flashing orange light. Already disconnected the power and reconnected. Same orange light.

@RogersHelps any chance you can help me determine why a credit check was completed without my consent on December 7th?

@startca @RogersHelps can I report an outage due to an accident here for both of you? not sure if anyone’s bothered to report it yet as it happened not too long ago.

@RogersHelps I'm waiting for the form you said you'd send. Pretty damn slow.

@RogersHelps you still lie. Your customer service is a joke. On hold for the fifth time in two days. #fail

@RogersHelps is there anyway you can pass along feedback for the tech driving 190296 here in Ottawa? he’s the real mvp in getting our internet and our neighbour’s internet fixed - sort of a bandaid today until a team follows up this week, but the work he did today should fix it!

@Rogers .Did you put our conversation into a linked thread because I referenced the CRTC? This is how you treat loyal customers? Good to know. Go ahead. Do whatever you said you would do because it doesn’t really matter, you just want the money!

@RogersHelps do you have an ETA on the current Toronto outage?

@RogersHelps Rogers doesn't have a prosperous future. Decades of poor customer service, monopolization and massive margins has built massive customer resentment. As modern services like Starlink come online, and cell service is commoditized your customers will leave in droves. Loyalty = 0.

@RogersHelps why ******** is the internet service so horrible? my internet has been out for like 4 hours!

So, @Rogers , how come your customer representatives are misinforming clients and over charging them? It has happened with me and now it's happening with my friend. This is so disappointing.

@RogersHelps So instead of calling me offering compensation for the unacceptable interruption on Monday @Rogers calls and offers me an upgrade in my package for 64$ more a month what in the actual **** is going on with your company

@RogersHelps Horrible service all around I’m done with Rogers , I’m sure you can see what kind of plan I have and that you can tell me my credit but just like your services you guys are shady all I have left with Rogers is my cell phone and I will be switching that to bell too

@MasterSquid_ @RogersHelps Help him frag out and be pog don’t be cringe

@warrhaul @RogersHelps yo beast, im trying to frag out live, but your internet service is not poggers atm. Help me please

@RogersHelps yo im trying to frag out, but your internet service is not poggers atm