Rogers Outage Report in Barrhaven, Ontario
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Barrhaven, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Barrhaven and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 08: Problems at Rogers
Rogers is having issues since 12:20 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (60%)
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TV (14%)
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Wi-fi (10%)
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Total Blackout (8%)
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Phone (5%)
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E-mail (4%)
Live Outage Map Near Barrhaven, Ontario
The most recent Rogers outage reports came from the following cities: Ottawa, Stittsville, Nepean, Kanata, Gatineau, Gloucester and Greely.
| City | Problem Type | Report Time |
|---|---|---|
 Ottawa |
TV | |
| Ottawa |
TV | |
| Ottawa |
TV | |
| Stittsville |
TV | |
| Nepean |
TV | |
| Ottawa |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Barrhaven, Ontario
Latest outage, problems and issue reports in Barrhaven and nearby locations:
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𝗩𝗮𝗹𝗲𝗿𝗶𝗲 🐧
(@vbishop86) reported
from
Ottawa, Ontario
@RogersHelps It’s both. When it drops, all of the lights on the router besides the power light go off. It seems to come back up on its own after a couple of minutes, but it’s happened three times this afternoon now. We had issues with our router resetting two days ago as well.
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Jessica Hogue
(@jessica_hogue) reported
from
Ottawa, Ontario
@RogersHelps No sign on your website that cable is down and I tried to reset my box online and apparently I can’t do that either
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Mark Hermeling
(@markhermeling) reported
from
Ottawa, Ontario
@RogersHelps That’s okay, cancelled the service, @Bell_Support is showing up tomorrow afternoon.
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𝗩𝗮𝗹𝗲𝗿𝗶𝗲 🐧
(@vbishop86) reported
from
Ottawa, Ontario
@RogersHelps Our wifi has been down for about half an hour now. We’ve unplugged and replugged in our modem twice now. The LAN light is flashing but our WiFi is no longer showing as available. Any assistance would be great!
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keegan eatmon👨🏼💻 (he/him)
(@keeganeatmon) reported
from
Ottawa, Ontario
Sorry to hear that @loney_stephen! We’ll be sure to schedule another check-in when @Rogers figures out how to provide service
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Shelley Bryen
(@Sbryen) reported
from
Ottawa, Ontario
@RogersHelps Everything went down at 9:26am AGAIN, Internet, TV Service. Riverside South Ottawa, K1X 1E1. I’m in high tech, incredibly busy working from home during COVID. When can we expect service to return. Both Internet AND TV hard to live without given the circumstances
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Merylee Sevilla
(@drMLee) reported
from
Ottawa, Ontario
@vickieemilie @Rogers @vickieemilie @RogersHelps is not the best - my friend waited for a month to get internet and when they did they had to send 3 technicians on different occasions. One even called to say he was on the way and never showed up...#CustomerExperience fail
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Keith Burnage
(@live_2_bike) reported
from
Ottawa, Ontario
9/10 @rogers showing that they value their profit and ability to pay shareholders above stepping up to help #canadian workers who have lost their jobs and trying to survive I doubt I'm the only one looking to save $ one their #cellphone during #Covid_19
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𝗩𝗮𝗹𝗲𝗿𝗶𝗲 🐧
(@vbishop86) reported
from
Ottawa, Ontario
@RogersHelps We’ve has our internet drop three times this afternoon and I was hoping this could be looked into. We’re in Orléans and not sure if it’s a hardware issue or outage issue.
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Claude Panneton
(@pannetonc) reported
from
Ottawa, Ontario
@Rogers I tried to cancel my Sportsnet Plus package today. I sort of thought @rogers would proactively wave sport programming fees during the pandemic. instead, it made it impossible to cancel the package without booking a call back. The reason is obvious NO SPORTS ON TV!
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Andy Marshall
(@AndyMarsh62) reported
from
Ottawa, Ontario
Looking for new tv and internet service in Ottawa after 3 days trying to get through to live chat with Rogers and 2 hours to find out have been overcharged for years and no they cannot even fix it #CustomerServicefail @rogers @RogersHelps
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Peter Norman Levesque
(@peterlevesque) reported
from
Ottawa, Ontario
@Rogers why has my bill increased by 20% but your customer support is saying you are too busy to respond. @Bell I have never used you for TV and Internet but this might be the time to switch after 30 years at Rogers. Make me an offer.
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Keith Burnage
(@live_2_bike) reported
from
Ottawa, Ontario
2/10 Back in July we upgraded our @rogers phones to unlimited data as my wife uses them for her businesses no problem to upgrade and no talk of us having to pay off what was owed on the phones
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Spurge
(@Spurgie31) reported
from
Ottawa, Ontario
I attempted to switch my Internet service over to @RogersHelps and the technician arrives, looks in my backyard and says sorry I can’t help you, And furthermore he is afraid he may damage his drill if he tried to because he doesnt believe he is equipped with the right tools.
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Keith Burnage
(@live_2_bike) reported
from
Ottawa, Ontario
6/10 Got bumped up to @rogers manager and got the same story but they are willing to let us defer payments until July as a way to help us out
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A. R. Jalali 🇨🇦
(@ARJalali) reported
from
Ottawa, Ontario
@RogersHelps Hi, I have a problem with the ignite internet: no connection! We live in Alta-Vista area, Ottawa
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Barrhaven Guy
(@BarrhavenGuy) reported
from
Ottawa, Ontario
I challenge @Bell @RogersHelps and @TekSavvyBuzz during these trying times, to drop their rates to 0$, to help the families out of work, those with no net access, with getting or staying connected. #StrongerTogether #freeWiFi #OttNews #CanadaTogether #CanNews
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Donna D. 🇨🇦
(@orange_pekoe) reported
from
Ottawa, Ontario
No internet. No cable. Waiting for my cell data to shit the bed, then @Rogers will have hit the trifecta. #perfect #workfromhomenotgoingwell
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Baylie Boys
(@BaylieBoys) reported
from
Ottawa, Ontario
@Rogers what the hell is going on with these internet outages in Ontario! 3rd day in a row now. In the past 48h it has been down more that it has been up. If this continues tomorrow when I MUST work from home, you will be losing a 20+ year customer!!!!
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Keith Burnage
(@live_2_bike) reported
from
Ottawa, Ontario
1/10 A thread on #canadian #cellphone provider @rogers during the #Covid_19 and how they refuse to help affected #canadians struggling financially
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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TAJANAXSMITH
(@TAJANAXSMITH) reported
@Rogers I’ve been a customer for 10+ years with a grandfather plan. My plan was cancelled in July without my consent I was told my plan would be restored it never was every time I call it’s a different story. Today I was told I have to pay for a feature I had for free.
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Almost Intelligent
(@ColinHodd) reported
@taralparkinson @RogersHelps Every year they make it harder to just watch the damn hockey.
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Anon Thoughts
(@godthissuckz) reported
Hey @RogersHelps your employees wanna tell me it’s a problem on my end and there’s no outage, but everyone around me is having problems. Why am I paying a disgusting amount for y’all to **** me around. Do your jobs, already.
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Millzy
(@Millzy1982) reported
@RogersHelps @ColinPenner I think you just need to check out the whole elm creek area service is awful there!! Got to go to the lake to make a call or get a text it seems, cottage country has way better service haha
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Curtis Hale
(@curtishale) reported
@hunter_cowley34 @RogersHelps Oh, yeah. TV issue i guess.
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Richard Dureault
(@RichardDureault) reported
@RogersHelps @ColinPenner @RogersHelps when have you guys ever had consistent connection ? It’s mind blowing what you charge per month for the service we get.
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BuyWithPeterNgo
(@BuyWithPeterNgo) reported
@RogersHelps I GET A CALL SAYING THAT MY SERVICES WILL BE DISCONNECTED AND THAT MY FILE WILL GO TO COLLECTIONS. ALL BECAUSE ROGERS OPENED AN ACCOUNT UNDER MY NAME WITHOUT MY AUTHORIZATION. WHY DO I NEED TO DEAL WITH THIS? **** YOU ROGERS
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TAJANAXSMITH
(@TAJANAXSMITH) reported
@Rogers cancelled my plan on July 19. Lost all voicemails including sentimental ones from my grandma I can never get back. Spoke to multiple agents who apologized and said my plan would be reinstated. Now I’m told I have to pay for a feature I had for YEARS. You guys don’t care I’m hurt!
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Jane Ann Findlay
(@hockeymomjaf) reported
@Rogers On phone for 2 days, hours, spoke with several diff ppl and still no one can assist. That is terrible customer service.
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tara
(@taralparkinson) reported
@RogersHelps I'll send a DM, sure, but I've already sent a request to Apple for a refund. everything I have found online says it doesn't work if you subscribe that way...which is annoying because the email offer specifically said to do it that way.