Rogers outages and service status in Kitimat, British Columbia

Problems in the last 24 hours in Kitimat, British Columbia

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Kitimat, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Shane Ruys - 🇨🇦 (@KingstonAgent) reported 6 minutes ago

  @Rogers Trying to remove a “Unison-add on” as I have no need for it & no idea why it’s on my bills. Try it online and get a “sorry something went wrong and we’re working as quickly as we can” message, so try online chat to wait 2 hrs in queue only to be dropped. Brutal “service”

• 
  xism (@josh27281746) reported 7 minutes ago

  @Rogers worst internet company ever

• 
  Mike Walter (@mwalter59) reported 9 minutes ago

  @livingklife @yergen @RogersHelps Aaaaaaannnnddd it's happening again. Red Sox/Brewers game on MLB Network and just as they throw to play by play, boom! Spanish.

• 
  Rick Blaine (@JayJjtml555) reported 10 minutes ago

  @RogersHelps ..so after 3 months calling and sending emails, ad messaging on here Rogers actually got someone to get it straightened out....So I get my phone today...go to their welcome email and hit the link provided to set up phone...One wd think Rogers would have a link that doesn't go to a webpage of theirs that say 'OOPS..wrong page]..this is a continuation of a very dark insane comedy of errors from these people..How many others got phones and hit the same link and Rogers doesn't fix it???

• 
  Hollie Pollard (@hollie__pollard) reported 11 minutes ago

  The minimum wage in Canada is a real joke when you look at each province. It is nowhere near keeping up with livability. So many children live in poverty because of it. I earned minimum wage from @Rogers . Yes, that is what they pay thier customer service workers, and the best you can get is a 10-cent raise.

• 
  Mariam J. Karim (@MariamJKarim) reported 12 minutes ago from York, Ontario

  @Rogers waited for 1 hour to cancel my home internet and the person disconnected. Wth?

• 
  Bonnie Lee (@stitchlady) reported 12 minutes ago

  @ToddHeintz @Rogers @BlueJays I had an issue right at the beginning of the game, in the first inning, my screen went black and my TV box restarted on its own. This has happened to me before and it’s on the 4K channel. Is this what happened to you?

• 
  Atul Prajapati (@Atul_Prajapati_) reported 14 minutes ago

  @RogersHelps Several attempts have been made and It’s been back and forth a lot. Already paid $480 appx in the name of Rogers as they asked but now asking another $333 in a separate email. It’s just a poor customer service with lack of transparency in the process and looks like a classic scam pattern when they keep asking to pay and pay. I entered in a good faith paying month to month basis and that was processed as well. But, it’s been a week they keep asking more and more even though I have a good credit history.

• 
  line eraser (@cdntruthseekr) reported 15 minutes ago

  Hey @Rogers 👇 as if your company isn’t already one of the worst

• 
  Jonny Be Good 🫐 (@just_jonny1980) reported 29 minutes ago

  @squidthunder @Rogers 10 years with them best customer service no issues but since February giving me the run around. In my yard last weeks trying to sell me and neighbours rogers not knowing we are already customers wit a ticket open and told too many on the system it needs to be upgraded