Rogers outages and service status in Lac-Mégantic, Quebec

Problems in the last 24 hours in Lac-Mégantic, Quebec

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Lac-Mégantic, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  magenta72 (@valleylily56) reported 6 minutes ago

  @Rogers has offshored their customer service since that last time I needed service. Was on hold for about 2 hrs. Not pleased at all!!! Raising prices across the board for media they provide. Loss of Canadian jobs. @CRTCeng @MarkJCarney

• 
  MTF 🇨🇦 (@EhmTEhf) reported 8 minutes ago

  @JustMeJamie64 @Rogers There was a documentary a while back which companies use AI to change and hide most of their foreign employee's accents. This has been a trend for most big Canadian companies hosting their support in these countries.

• 
  Don Bradshaw (@RealDonBradshaw) reported 8 minutes ago

  Kudos to @JoeyVotto for actually discussing Vlad’s struggles as a real problem, and actually posing possible solutions. Those inside the @Rogers @Sportsnet Mothership are all just waiting for him to break out of his ‘funk’, as if it was a week-long slump. #BlueJays #BlueJays50

• 
  Tracey Brooks (@Traceybaby) reported 9 minutes ago

  @RogersHelps 2+ hours on hold and the call is dropped. Called today several times and they don't even connect you due to high volume of calls. Arrangements were made but not honored. Absolute Garbage Service!

• 
  stella vellani (@StellaVellani) reported 14 minutes ago

  @JustMeJamie64 @Rogers Even Banks have customers services in other countries I guess it’s cheaper for them ? not to discriminate but I am paying for a service in Canada I would like them to employ Canadians

• 
  BBrewda (@BBrewda) reported 14 minutes ago

  @RogersHelps But no one answered when I was on hold. The automated response after 3 hours just told me you are experiencing high call volumes and then said have a good day and ended the call. This is poor customer service. How about calling me and I will graciously put you on hold for 3 hours

• 
  Angie (@AngieM16) reported 15 minutes ago

  @JustMeJamie64 @Rogers Telus union isn't even allowed to say out loud the number of employees they still have in Canada, it's lower each contract negotiation even though number of errors by offshore reps is significantly higher

• 
  Jacqui (@JacquiKJanes) reported 16 minutes ago

  @JustMeJamie64 @Rogers Interesting since @Rogers says none of its call centres are outside of Canada - Rogers Communications states that its customer service call centres are 100% based in Canada.

• 
  Cristina Aiello (@caiello2) reported 18 minutes ago

  @Rogers Not so reliable, my cable keeps cutting out since July 24/26, 3 service calls since then but today Aug 17/26 it cut out again. Called bulk rate # 1-855-256-0052 on hold forever, finally hung up. Bulk service # 934761297. Can you help?

• 
  not ali (@paigeslesb) reported 22 minutes ago

  rogers is absolute dog **** rn. @Rogers FIX YOUR **** my service is so slow 😒