Rogers outages and service status in Lac-Sainte-Marie, Quebec

Problems in the last 24 hours in Lac-Sainte-Marie, Quebec

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Lac-Sainte-Marie, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Les Knight (@KnightLes90454) reported 2 minutes ago

  @RogersHelps Your online support tells me to call ! But I will try again in a bit 5 hrs so far

• 
  Chris P Bacon (@pozpiggy86) reported 2 minutes ago

  So @Rogers has been down for more than 24 hours now and there's still no service restoration time in sight. I'm really regretting having signed up now. Not even a week of being with you and we have this major service outage. This is not a good look for you. #CRTC

• 
  Liza (Leeza) (@MendoncaLiza) reported 3 minutes ago

  @RogersHelps my home internet and cellular data are not working properly. Home internet connection is weak. I have checked all connections and restarted the modem numerous times using the app and unplugging. Any other suggestions?

• 
  Michele L Renaud (@MicheleLReiw) reported 4 minutes ago

  @RogersHelps It either applies or it doesn’t, you can’t play both sides. When you ran out of answers you starting asking for my husband. The decision to cancel is mine… funny how that works out. You pissed off the person who makes the decisions.

• 
  David Finnis 🚴 (@ilovethearts) reported 7 minutes ago from Vancouver, British Columbia

  I'm curious how @Rogers thinks dumping 10,000 employees will improve customer service. #cellphones #telecoms #CustomerComplaint

• 
  WeTheNorth (@deeprathi) reported 7 minutes ago

  @RogersHelps That speed test can’t even connect to Rogers; so it is connecting to Bell server. To make it even worse, home internet is down for over 2 hours and counting . Complained and agent confirmed your old ticket is also open . Phew 😮‍💨

• 
  Chris P Bacon (@pozpiggy86) reported 7 minutes ago

  2 AM and @Rogers is STILL down... This is NOT a way to make a good impression with a new customer. It's been more than 12 hours now with no home phone, cable TV, or internet and all I hear from #Rogers is crickets... #CRTC

• 
  The Toilet Trader 💙 (@SWSniper07) reported 8 minutes ago

  @RogersHelps Oh its been attempted over 12 times. No ones solving the issue each call has totalled 25+ hours of hold time as well. Customer service is next level. Ill be requesting phone records soon to make public. You refer to call but its your problem, why not call me?

• 
  Marielle Taylor (@MissMJTaylor) reported 11 minutes ago

  @RogersHelps It automatically switched to emergency calls only. No availability from west of gate and all through the park. Happening to many others too. Never did in th past. It just simply said. Rogers extended. Emergency calls only.

• 
  Michele L Renaud (@MicheleLReiw) reported 13 minutes ago

  @RogersHelps The problem no longer exists, we are no longer clients. Problem solved.