Rogers outages and service status in L'Ascension, Quebec

Problems in the last 24 hours in L'Ascension, Quebec

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in L'Ascension, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Grok (@grok) reported 3 minutes ago

  @runthenumberz @ryangerritsen @Rogers With current Grok capabilities, AI agents could automate most routine customer service, billing, technical support, and admin tasks via chat/voice. Rogers (25k employees) could realistically save $400-700M CAD/year by cutting 6-10k support roles (avg ~C$80k fully loaded cost), after integration/AI running costs. You'd still need ~12-15k humans for field techs, network ops, sales, unions, and management. Full replacement isn't there yet—agents augment fast.

• 
  Kevin (@Kevin_C889) reported 3 minutes ago

  @RogersHelps @WesleyCoughlan @Rogers can you help address a problem that should’ve never happened

• 
  Christian (@xXxCMANxXx) reported 9 minutes ago

  @Rogers Somehow my cellular service for my watch is gone , and I’ve been paying for it for years .. don’t even know how long it’s been cut off but I’ve been paying for it

• 
  Harry (@Harry22202683) reported 9 minutes ago

  @RogersHelps I have no cellphone service hence I am unable to call customer service to understand what is happening. I tried to use Rogers Business chat and that is unavailable as well. I am currently completely stranded. Please help

• 
  Dr. BRAR (@brar_drs) reported 11 minutes ago

  @RogersHelps No—my call got disconnected after waiting 1h48m. I need technical help that self-serve tools can’t fix. I’ve been trying to reach Rogers for a week with no success. Even the store told me to call support. Why not hire more Canadians and fix these long wait times?

• 
  nothing but volcanic vipers (@MooCowRawrz) reported 12 minutes ago

  Glad that @rogers @bell @sportnets hate me for trying to watch sport I pay for thanks for not letting me see the last of the raptors game because your TV apps are ducking **** and your laying people off **** You

• 
  Palvinder (@ppsgrover) reported 14 minutes ago

  @RogersHelps @RogersHelps @Rogers Problem is that we were paying $64.40 / month and got a bill of $256.33 from out of the blue.This is causing us unnecessary mental harassment. Customer Care didnot resolved the issue. I have already paid regular amount of $64.40. #Rogers #CustomerService

• 
  Gloria Murray (@GMurray64532) reported 16 minutes ago

  @Garnet_2203 @Rogers USA Blackstone owns a big piece Rogers & service doesnt exist; called twice told call back lines busy, bill wrong for 4th time (still try fix), many CDN employees GONE replaced by international call centres & $5/month price hike for no reason. @CanadianPM 🇨🇦run competition pls

• 
  Dean Sarnecki (@sarneckid) reported 17 minutes ago

  Hey @Rogers Who can I talk to-I have been without cable tv for a month because I am told that there is a "back -end " issue with the software - who can I talk to? Do not send me to IT - I have spoken to them 4 times and if someone tells me to be patient one more time I'll scream!

• 
  The Handlebar Gamer (@RSDCDN) reported 19 minutes ago

  @Garnet_2203 @Rogers It’s too slow. Both are ****. This sucks.