Rogers outages and service status in L'Ascension, Quebec

Problems in the last 24 hours in L'Ascension, Quebec

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in L'Ascension, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Not Op Cue (@NotOpCue) reported 7 minutes ago

  @FidoSolutions When I spoke to you rep on the phone he did not care about the price raise and when I said I was going to cancel he did not try to keep me. A company that has no respect for loyalty and paying every month on time does not deserve my business. @FreedomMobile offered me a great deal when I was leaving them years back, but I still said no cause the data was trash in some areas. @Rogers raised the price randomly on me several times, left them cause why pay $55 a month for something when you can get the same thing for $25 a month.

• 
  NS (@kojam2022) reported 8 minutes ago

  @Rogers Submitted something 3 days ago on your site about service defences. Got an email response right away that I will back within 24 hours. DM you this morn. STILL NOTHING!😡

• 
  CrayCray (@CrayCrayRules) reported 9 minutes ago

  @RogersHelps Mobile network

• 
  Soul Supplier (@soul_supplier) reported 10 minutes ago

  Why is @Rogers home internet service so horrible. Might have to switch back to @Bell. Internet service drops out every few hours. What am I paying you guys for? Hours on hold on the phone for zero help. #dobetter

• 
  Ranjan Soni (@_RanjanSoni) reported 13 minutes ago

  @RogersHelps All I need is the wifi calling isn’t working. When I turn it on I get a message to call your number (which I won’t do again). I have tried Anna but it’s useless. This should have been a simple solution not requiring me to spend hours waiting for an agent.

• 
  🪷 Aisha 🪷 (@aishiebabiee) reported 14 minutes ago

  @Rogers cannot be serious... how can the automated call system end the call because you're experiencing a high call volume and instruct me to call back later???????? Y'all need to hit me back asap, what type of service is this? If this isn't dealt with my EOD I'm out

• 
  JMP (@XJMPX) reported 16 minutes ago

  @RogersHelps please make an official statement on the outage - it has caused me and my coworkers wasted work #transparency #goodcustomerservice

• 
  💖✨Wendy✨💖 (@napruneat) reported 19 minutes ago

  @RogersHelps Hi, the picture was going the same as Todd's screenshot was as I was watching the Montreal game last night, hopefully it will be resolved by the Saturday night hockey game. I went on X to see if anyone else was having the same issues.

• 
  Ranjan Soni (@_RanjanSoni) reported 20 minutes ago

  Is it just me or @Rogers has become really horrible with customer service. Was on chat for over 2 hours twice in one day and both times the chat ended when my turn was due. Tried calling them but was on hold for over 2 hours. Maybe it is time to let go of them & look elsewhere.

• 
  Brad Einarsen (@bradeinarsen) reported 21 minutes ago

  @JaysChatterBX @RogersHelps On the outage map they keep moving the "restored" time by one hour every hour...