Rogers outages and service status in L'Ascension, Quebec

Problems in the last 24 hours in L'Ascension, Quebec

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in L'Ascension, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Chiranjeevi Nagiredd (@chirutweet) reported 3 minutes ago

  @RogersHelps This was as part of the call with the customer care. When they reviewed my account they mentioned that it was wrongly done. Hence I reached out to the store multiple times. This was mentioned against the notes too. I can provide my account no and other details if you need.

• 
  Seeking Signal (@SignalChasing) reported 11 minutes ago

  @PsudoMike @Rogers @airalocom Roaming is outrageously expensive. No argument there. But general telco services have gotten very affordable and high quality in Canada. For example, plans are now in the $30-50 range for unlimited talk, text, and 100 GB of data. I’m not sure why you’re complaining. Where are you getting better service?

• 
  Adam ⚾️ (@GradyTripp00) reported 19 minutes ago

  What an absolute shitshow the @LiveNationON @Rogers @Rogers_Stadium venue is. I’ll NEVER go to a show there.

• 
  Yogi (@TheYogiPatel) reported 20 minutes ago

  @RogersHelps I need help with registering my online account. I don't have access to my account number & I don't have any way of retrieving it from any of the online services. Also, when I insist on getting in touch with a customer service person, the AI assistant disconnects the call.

• 
  Levi (@ridethevibes29) reported 23 minutes ago

  @Rogers @Sportsnet FIRE YOUR ******* CAMERAMAN HE HAD THAT **** IN THE CORONA ROOFTOP PATIO

• 
  ᗪEᖇEK ᗩᒪᒪᗪᖇITT (@DerekAlldritt) reported 24 minutes ago

  @RogersHelps @TheKarltopia Karl, what their AI bot is really saying, is that this basic feature has existed for a decade, but our systems and tech teams are too old, stupid, or stubborn to implement it, so please PLEASE choose another provider. Just wait until you have to call their business support....

• 
  Ranjan Soni (@_RanjanSoni) reported 26 minutes ago

  @RogersHelps All I need is the wifi calling isn’t working. When I turn it on I get a message to call your number (which I won’t do again). I have tried Anna but it’s useless. This should have been a simple solution not requiring me to spend hours waiting for an agent.

• 
  NS (@kojam2022) reported 26 minutes ago

  @Rogers Submitted something 3 days ago on your site about service defences. Got an email response right away that I will back within 24 hours. DM you this morn. STILL NOTHING!😡

• 
  Ranjan Soni (@_RanjanSoni) reported 27 minutes ago

  @aangelic491 @Rogers Nope. The only solution is to call them and go through the whole ordeal. They don't have a simple call back solution to prevent their customers from staying on hold (you cannot attend any other calls for hours if you are on hold) and then get 'disconnected' automatically.

• 
  Jeremy Tsoi (@ChopperTsoi) reported 27 minutes ago

  @Rogers I've been on hold for 2 hours waiting for tech support. You are a communications company that seems to think your customers time has zero value. Not even a simple callback option that even banks have. We pay some of the highest rates in the world, but this is what we get