Rogers outages and service status in Lochaber, Quebec

Problems in the last 24 hours in Lochaber, Quebec

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Lochaber, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Steve (@SteveD29) reported 5 minutes ago

  @RogersHelps What a disgrace you are. Charging me 210 bucks for an internet service that I haven’t used and your customer service tells me “Nothing we can do” I haven’t used rogers internet in almost a year. Completely useless and unacceptable customer service!!!

• 
  Pizzle (@Patrick52739310) reported 9 minutes ago

  @Rogers how long am I expected to wait on hold for a simple cancelation of service request? This rep has asked me 4 times if I want any other services. "NO". Holy ****, negative star review. 50 minutes and counting.

• 
  Knxwhun.🇯🇲🇵🇸🍉 (@Knxwhun) reported 11 minutes ago

  @RogersHelps Yes but we believe it’s is an issue with our coax cable outlet and need a technician to come in, could you help with that?

• 
  Frankie Bitcoins (@FrankiegotFit) reported 12 minutes ago

  Why does your customer service suck so much? @Rogers

• 
  Knxwhun.🇯🇲🇵🇸🍉 (@Knxwhun) reported 18 minutes ago

  We got our @Rogers modem today and they are already going through an outage lolol.

• 
  H_Maurya (@MauryaHarkesh) reported 26 minutes ago

  @RogersHelps What if you guys dont have coverage in the area? Is there anyone from Rogers that I can connect with? Its funny how I am still unable to get help from a company this big.

• 
  Retired. Vive le Canada 🇨🇦 + 🇩🇪 🕊 🇺🇦 (@TPS_32Planner) reported 27 minutes ago

  @RogersHelps They're coming from some kind of call centre. I just hang up.

• 
  Marni Miller 🇨🇦 (@miller5252) reported 28 minutes ago

  @Rogers is happy to string you along for 45 minutes passing you from one rep to another and then hang up on you. No way to reconnect. They want you to give up and not call back. How about I switch to Telus?

• 
  Jess Gibbons (@JG_GizmoJones) reported 29 minutes ago

  @RogersHelps Been on hold since 9am. Great customer service

• 
  Orange Cone (@CanadianPylon) reported 29 minutes ago

  @TELUSsupport @Rogers @Bell Cancel with Telus. Horrific customer support/ understanding. They just cost me 80k on a mortgage renewal. My credit card for autopay had expired, and I missed it. I’ll own that. My account went 30 days over, and when I got that notification I immediately rectified it, paid in full, and put in an updated CC number. They outright refuse to take the late payment off my credit report for the mistake. I am 51 years old. NEVER one late payment ever. This dropped my credit score 86 points, and now on my upcoming mortgage renewal I cannot get the preferred banking rate as a result, and Telus outright refuses to help. I’ve been a loyal Telus customer for a decade paying 350+/month for all their service’s, and hold close to $100k in Telus stock and this is the treatment I am getting for an honest mistake. Use any other provider. I will make it my life’s mission to make sure nobody signs up with Telus going forward. Friends, family members and employees included. I’ve tagged Bell and Rogers on this so they can share it with others to use as marketing to win new customers and show how you don’t treat a long time customer.