Rogers outages and service status in Mabou, Nova Scotia

Problems in the last 24 hours in Mabou, Nova Scotia

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Mabou, Nova Scotia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Rogers Issues Reports

Latest outage, problems and issue reports in social media:

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  🇨🇦 Shonna 💜TAEMate💎6v6🐥 (@shonna_74) reported 6 minutes ago

  @Rogers @RogersHelps The sad part s that your support model changed and has gone completely backwards. On hold for hours, with CSR for hours, on hold 45 mind, xfer twice. The call dropped 3 times! He called me back twice and not the 3rd time. So 3.5 hours wasted. Again! Please help me!

• 
  Ds (@Sky__16__) reported 9 minutes ago

  @Rogers @RogersHelps 5.5 hours outage while I work from home = real income loss (~$250). Final resolution from Rogers Communications = $2 credit. This doesn’t reflect the real impact.

• 
  huh (@justatalost) reported 10 minutes ago

  @LindsayDunnTV Everything in this country is straight garbage. Thats what happens when you have every telecommunications with only 2 companies. Do better @Rogers @Bell

• 
  Cristina Aiello (@caiello2) reported 12 minutes ago

  @RogersHelps I got through to a tech after 1 hr & 15 min, was told known outage in area from Aug 17 at 3 pm till tomorrow Aug 18 at 6 pm. Tech didn’t bother to offer any help or investigation noting my history. Tech should be invested in customer service.

• 
  Stephen Jackman (@SteveJackman) reported 17 minutes ago

  How in the world did the @CRTCeng allow @Rogers to buy Shaw??? You’re supposed to protect Canadians it’s your only mandate. The service quality is down the shitter in BC on Rogers(Shaw) Internet. Frequent volume changes on upstream and downstream signals. Automated AI support bots that don’t do **** for anyone. There had to be some back room bribes to allow this farcical deal go through.

• 
  Mrs. Junko Whittman (Vox's Wife) (@MrsJunkoLuthor) reported 17 minutes ago

  @Rogers FIX YOUR GOD DAMN ******* **** *** WIFI FOR **** SAKE!!!!

• 
  CptNash (@CptNash2) reported 17 minutes ago

  @JustMeJamie64 @Rogers Because since 2008,many companies were offered outsourcing financial incentives and generous tax breaks. I personally was on a team that closed a contact centre in Canada to relocate to the Philippines. I can tell you that it has nothing to do with superior customer experiences.

• 
  Ds (@Sky__16__) reported 17 minutes ago

  @RogersHelps @Rogers 5-hour outage. $250+ lost income. $2 credit. Then Rogers tells me I should pay another $15/month for backup internet. Imagine causing the problem, offering less than 1% of the losses as compensation, and then pitching a subscription as the fix.

• 
  ColtraneBlues (@ColtraneB37457) reported 18 minutes ago

  @JustMeJamie64 @Rogers Because it’s cheaper! Would you notice the difference if it was out of Brampton? Did they provide good service? Were they professional? Do you think being in Canada woulda have been a quicker call? Will you pay higher prices if you knew the company only employed within Canada?

• 
  BBrewda (@BBrewda) reported 20 minutes ago

  @RogersHelps But why did you guys hang up on me? Like, why wasn't I still left in the queue? None of this makes sense and displays really poor respect to your clients. I would like someone to call ME when they have a chance to discuss my plans. Thanks. I can DM my phone number if needed.