Rogers outages and service status in Magog, Quebec

Problems in the last 24 hours in Magog, Quebec

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Magog, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  TimeTraveleRuss (@Noeticwanderer) reported 1 minute ago

  Been on hold @rogers for almost an hour now and still waiting! I don't know how they can ppssibly eliminate 25,000 positions. The service os already horrible as it is.

• 
  Andrew d. (@Werdnah) reported 2 minutes ago

  @Rogers NEWSFLASH: I’ve contacted them NUMEROUS times over the years … and am always mistakenly (or intentionally) deferred to my Cable TV provider to help with YOUR substandard service. Also, by the time I receive an email response that might actually help the program will have ended.

• 
  Rick Blaine (@JayJjtml555) reported 3 minutes ago

  @RogersHelps ..Seems like an oxymoron..'Rogers helps' ya ..ok..well I am trying to rent an extra box [AND GIVE YOU MORE MONEY..as my bill will now be well over 200 a month for my phone , email and tv..but obviously they do not need the money hence their customer service is such **** as you can't do so many things online as their tech is antiquated and waiting for hours to speak to someone is what they want you to do....My time is worth more than that ..Last time when I got messed around on here by them..I simply sent a message to some VP of Rogers who is on Linkedin, told him what I needed and he had someone call me within 20 minutes and I had the new box couriered to me in 2 days..at no cost to me...[for the shipping]...So tips to all that continue to get the horrid Rogers experience..go to linkedin and send messages to every Rogers employee listed, regardless of what their title or where they are..I guarantee within minutes you will be contacted and your concern will be taken care of....

• 
  Karmen🇬🇷🇮🇪 (@karmen638539) reported 10 minutes ago

  @KurtMahGurt @AlixG_2 @Rogers No my brother is with hydro one he lives in napanee. He moved there when they tore down the stacks here in Lakeview. He in his late 50's

• 
  Matthew Kendrick (@Ch9seFan) reported 11 minutes ago

  @RaceCanada_ca @Rogers @RogersHelps I know but On TV trucks are on Fox so we shouldn't have an issue.

• 
  Joe MacDonald (@joemacdonald905) reported 16 minutes ago

  @RogersHelps Can I do the chat while away from my home wifi (but on the rogers cellular network)? Or do I need to be home and on wifi when chatting with them?

• 
  Alper Dama (@alperdama) reported 18 minutes ago

  @Rogers My Vodafone TURKEY bills - paid every month from my address in ANTALYA, TURKEY. Phone number: +90 544 ******* - the SAME number I called @Rogers from to CANCEL in July 2025. I was living in Turkey. My Vancouver apartment was EMPTY.

• 
  Johan (@Johanfriesen) reported 19 minutes ago

  @RogersWireless @RogersHelps @Roger Terrible customer service, 1 hr 5 min wait

• 
  Sug Anya (@Suganyaa__) reported 19 minutes ago

  Why does the ceo make 31 million a year and still have to down size its work force? @Rogers

• 
  Margaret Renshaw (@jerryLfrazier) reported 21 minutes ago

  @peggyfulcherxx @Rogers @Ik3w3bbtron did help me