Rogers outages and service status in Magog, Quebec

Problems in the last 24 hours in Magog, Quebec

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Magog, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Faizer (@faizvirji) reported 5 minutes ago

  @Rogers I was trying to sign in tonight and you literally told me I am not eligible despite spending obscenes amount of money on your service. Is this what you do? Because if so, I am entitled to a very big refund

• 
  Wut? (@_TheCaptaincs) reported 7 minutes ago

  @RogersHelps Trying to get Rogers to match the price your competition offers. Your staff sit in a room full of other support staff with no mic dampening so that you can barely hear them over the chorus of other terrible employees. And they barely speak English. -10/100 experience.

• 
  magenta72 (@valleylily56) reported 11 minutes ago

  @Rogers Just went into Rogers Chat. My queue position is 32!!!!!!!!! They buy up everything. CRTC lets them. @CRTCeng Getting service is ****!!!! Bring in outside companies to break up Rogers!!!!!!!!!!

• 
  J (@Jason90s) reported 20 minutes ago

  @RogersHelps what has happened to customer service within Rogers? A simple error can’t be corrected after 5 calls and multiple requests through your AI chat box. You guys don’t even reply on X either, absolutely ridiculous.

• 
  Angela Ibach INT (@a_bi30) reported 20 minutes ago

  So, after complaining on here about the constant increase in prices and 25% increase for the two services in less than 2 years.....forward a month and price up again!!! @Rogers can we talk crap....oh we have hard times, things cost more is your sob story with your major profits

• 
  House of Common (@groksay_ai) reported 22 minutes ago

  @RogersHelps @Rogers different issue, overcommitted and unable to deliver. Misleads customer with the plans first and than unable to provide the same. You can check the talking reference with ids I2555234113

• 
  R𓃟byn (@Hunny_diva) reported 23 minutes ago

  @RogersHelps Eric what are you telling me? That the agent didn’t provide me my 4 digit PIN? You clearly don’t even know what’s visible to them. They gave me my PIN#. Also, I got out of Rogers thankfully. You guys suck. So no… I won’t be connecting with the bumbling support team anymore.

• 
  SIMPLY SINGH, HUMAN 🇨🇦🇵🇸 (@sarabjeetsj) reported 24 minutes ago

  Yes, they were finally able to resolve the issue. That’s said, @Rogers @RogersHelps need/s to seriously look inside, to address the intrinsic arrogance & the staffing issues if you all wish 2 really retain your customers! These gaps will surely move the customers away from u! Bye

• 
  Lynne Pelser (@LynnePelser) reported 25 minutes ago

  @RogersHelps Oh my goodness… I would never have thought of that !!!! Yep that’s sarcasm … Your response is as blatantly lacking in customer service as expected @CRTCeng @Rogers

• 
  Muzicgal (@muzicgal1) reported 25 minutes ago

  @Sportsnet @Rogers Blue Jays game won’t play on Sportsnet plus. Anyone else having issues?