Rogers outages and service status in Magog, Quebec

Problems in the last 24 hours in Magog, Quebec

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Magog, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  VKH_KUGAR (@vkhkugar) reported 15 minutes ago

  @FierySharky @Rogers @Sportsnet He never looked comfortable in front of the camera.

• 
  J Hanna (@JohnHanna86) reported 16 minutes ago

  @RealDonBradshaw @BlueJays @Rogers WTF are you griping about ? They’re showing the fans what he looks like in Jays blue. No harm no foul. There’s a lot stuff to whine about this year but this isn’t it.

• 
  Carlos Millan (@KarlozMillan) reported 18 minutes ago

  What’s wrong with @Rogers in Yaletow Downtown Vancouver? Have had little to no signal since last week. All Rogers users in my office as well

• 
  justistruth (@justistruth) reported 19 minutes ago

  dear, @Rogers ,@Sportsnet A long-time user of your streaming services. noticing canceling the Fan 960 and increasing prices AGAIN with no visible improvement in the streaming APP. Will it be as good as Prime this year? if no answer from either of you I do not think I will renew. as a NHL fan Rogers service for the app is(share and tag rogers)

• 
  Jeff Jones (@thewiredserf) reported 20 minutes ago

  @RogersHelps So no then? Abysmal customer service.

• 
  CatastrophiConfusion (@canadianatlarge) reported 26 minutes ago

  @RogersHelps HELP. We are two struggling seniors, who have a CONTRACT with Rogers Cable. For the love of God, stop adding $5 to our bill whenever TF you feel like it. JFC it's a CONTRACT. One we can barely afford as it is. That fraudulent $5 is a meal we have to do without. HELP

• 
  Georgiana Balanica (@GeorgianaB83826) reported 26 minutes ago

  Hey @Rogers you need to do a much better job at dealing with your customers! I’ve been waiting for more than 15 minutes today to be transferred to talk to a supervisor after dealing with a customer service representative for more than 30 minutes that couldn’t understand my request for a service upgrade! You can’t put customers on hold for that long without resolution so I had to drop the call! Train your employees and train them how to properly help customers meet their needs! I know I’ve been working in this industry for over 15 years! I’ve started in customer service however it’s not what it used to be! Now it seems you want to get rid of customers as fast as possible instead of helping them and ensuring they remain loyal to your business!

• 
  Mahdi (@msh_1486) reported 26 minutes ago

  @RogersHelps The problem is I can't get a hold of someone. Do you even have a support team?

• 
  Alp Deniz (@alpdenizdeveci) reported 28 minutes ago

  @Rogers I am keep getting charged fees even after I left Canada and closed my bank account. I don’t live in Canada but I still get charged $75 for returned fee on my supposedly automatic payment. I can’t even contact customer service! I just waited 2 hours in line! International!

• 
  Jim Allan (@Jet_Wash) reported 28 minutes ago

  @RogersHelps my tv and internet has been dropping on and off all day. The outage site says there isnt any issue.