Rogers outages and service status in Montcalm, Quebec

Problems in the last 24 hours in Montcalm, Quebec

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Montcalm, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Rogers Issues Reports

Latest outage, problems and issue reports in social media:

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  stella vellani (@StellaVellani) reported 5 minutes ago

  @JustMeJamie64 @Rogers Even Banks have customers services in other countries I guess it’s cheaper for them ? not to discriminate but I am paying for a service in Canada I would like them to employ Canadians

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  Corey Buffett (@coreybuffett) reported 7 minutes ago

  Working at 24 hours to download a game on rogers, max down is like 10mbps, same setup on bell would be don’t in a couple hours, this is crazy @rogers fix get better hardware or finally install fibre ! #nogamingonrogers

• 
  gLoRiA sChWaRtZ (@SchwartzTime) reported 8 minutes ago

  @georganneb @Rogers Our old home alarm stopped working. We wanted Rogers to quote us a price for a new alarm system and monthly service fee for new system. Took weeks of calls with different people at Rogers. They don’t know what they are doing. Finally got it done.

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  Mrs. Junko Whittman (Vox's Wife) (@MrsJunkoLuthor) reported 11 minutes ago

  @Rogers FIX YOUR STUPID SNAIL MAIL WIFI ISSUES! PLEASE I'M BEGGING YOU!!!//

• 
  @MinisterofDefiance (@PhilColson5) reported 15 minutes ago

  @JustMeJamie64 @Rogers Your first mistake was being a Roger's customer

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  Fred Randell (@menewfie) reported 16 minutes ago

  @Rogers you have the shittiest customer service I’ve ever experienced- absolute madness :(

• 
  scott kimberley (@skimberl_scott) reported 18 minutes ago

  @Rogers hi - ive been on hold since 9 am (its 10:30am now) - i got your credit card and am trying to link it to my cell acct - what is it going to take to get someone to pick up the phone to help a client out?

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  Master Iceman (@themastericeman) reported 19 minutes ago

  @Rogers can you explain the logic of asking business customers that spend 1000's a month on your services to deal with your awful customer service? Transfered multiple times only to end up at a loud call centre where the person tries to sell me stuff vs actually answering questions. All you are doing is making your customers want a better option, like a Starlink phone by @SpaceX . If I am going to have to deal with garbage customer service which is what big telecom has, you and @TELUSsupport I might as well get a more robust service. Starlink is more robust for me than the wifi I get from you. You should have local respresentives that work with businesses.

• 
  SJ (@cafveteran) reported 20 minutes ago

  @Rogers It took over an hour, primarily on hold, to finally get only one issue resolved, i.e. the correct address. When I demanded to know what type of compensation Rogers was willing to offer me, the customer service person proceeded to argue with me, even after I demanded to speak with a manager. I will be considering different options for my cell service and I recommend that others do the same as well. I never thought that I could get worse customer service than Bell, but Rogers has exceeded that.

• 
  Bryan H (@bryhelix) reported 21 minutes ago

  @Rogers my phone was stolen this evening (732 PT). Your virtual assistant Ana is lovely but appears to have been imbibing in some sort of AI Apertif and isnt getting help how I need it. Current situaion: I literally cant talk to you on the phone but have many client calls still