Rogers outages and service status in Norton, New Brunswick

Problems in the last 24 hours in Norton, New Brunswick

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Norton, New Brunswick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Rogers Issues Reports Near Norton, New Brunswick

Latest outage, problems and issue reports in Norton and nearby locations:

• 
  Tracy Hanson (@TracyLee1) reported 15 minutes ago from Springfield, New Brunswick

  waiting for @Rogers @rogershelps to do an 'investigation.' i am so completely right on this issue, if they decide to 'collect,' i will not be a happy camper.

• 
  Sean Morrison (@SeanMor27198990) reported 22 minutes ago from Hampton, New Brunswick

  But the problem with 5GTechnology is that it comes at a huge price which means that @Bell and @Rogers Provider were definitely within their rights to restrict my 4G Internet Data so they don’t have to keep paying money 💰 for my Internet so I can get better service @RadioIP

• 
  Sean Morrison (@SeanMor27198990) reported 26 minutes ago from Hampton, New Brunswick

  @cc_pover @Apple I wouldn’t trust companies like @Xplornet or @BellAlliant or @Rogers etc. because I don’t wanna have to pay the extra charges 💰 for my iPhone 📱 @Xplornet1 but I would wait until I get my own 5G Service and keep getting new updates for my iPhone 📱 and I keep using @Twitter

• 
  rekounas (@rekounas) reported 31 minutes ago from Hampton, New Brunswick

  @RogersHelps my wife can't call me and I can't call her. I get a message about the call can't be completed. What's the problem now?

• 
  rekounas (@rekounas) reported 45 minutes ago from Kingston, New Brunswick

  @Rogers please explain to me how I have roaming charges on days that you had your little incident and I had no way to contact anyone? Also, had roaming charges on phones that didn't have roaming data enabled. I would like to have that resolved!

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  🇨🇦 Kirby 🇨🇦 (@Zuker31) reported 5 minutes ago

  Deserved to lose the World Series with this bullshit. Support humans. Typical @Rogers. Sad and pathetic.

• 
  Terry Murphy (@tyjac2) reported 8 minutes ago

  @RogersHelps It seems to back for now What kind of customer service is getting back to someone 12 hours later that’s pathetic

• 
  Cristina Aiello (@caiello2) reported 10 minutes ago

  @RogersHelps There was no outrage just a technical employee who didn’t want to go the extra mile to help me. TV is fine once I rebooted. Thanks

• 
  celeste 🌼🌞 (@celestee3) reported 15 minutes ago

  @RogersHelps My term doesn’t end for 90 days, it seems a bit early for these emails?? Especially repetitive ones? I called the help number and they also said there’s no way to turn them off

• 
  alleykat (@katsass1) reported 17 minutes ago

  @JayGenXer @Rogers Im wlakinf away form them after multiple years their customer service has gone to **** and they'll pricing is unreasonable

• 
  Jimmy Korderas (@jimmykorderas) reported 18 minutes ago

  Was on hold with @Rogers for 2 hours yesterday before getting hung up on an hour and 20 minutes today waiting to speak to a costumer representative. I don't want an AI conversation. I don't want to email anyone. I want to speak to an actual human to help me with my issue.

• 
  Trey (@rocko_ca) reported 18 minutes ago

  Trying to call @Rogers to getting a shipping label . Been on hold for over an hour . Hey @Rogers you do know @amazonca gives you a shipping label from their website right ? Get with the times . I never had to wait this long for Shaw to answer 🤬 #rogers #InternetWiFi #canada

• 
  Bun (@dogsaremyjam) reported 20 minutes ago

  Hey @Rogers I’ve been on hold with CS for 45 mins, after waiting on hold 30 mins to finally get through to someone and have them hang up on me (by accident) and not call me back. Can someone help me?! I have next to no service/reception constantly and don’t know what to do

• 
  Oleksiy Kovyrin 🇺🇦🇨🇦 (@kovyrin) reported 23 minutes ago

  @RogersHelps, this may be one of the worst customer support experiences I've ever had. I ordered a SECOND internet service for a new house. Rogers shipped me an XB8. It wouldn't connect. Technical support eventually figured out that Rogers provisioned the new modem against the WRONG address. Great. Simple backend mistake. Should be easy to fix, right? Nope. Yesterday: 45 minutes waiting for phone support before giving up. Today: hours dealing with support. Technical Support diagnoses the problem, then transfers me to Customer Care. Customer Care tells me they can't access the account and sends me BACK to the same phone number. I ask for the account number I'll need when I call. They give me an old account number and tell me it's associated with an address in Surrey, BC. Except MyRogers shows that exact account number as my CURRENT internet service in Waterloo. Eventually they find another account ending in the same four digits as the new service agreement — but can't even confirm the service address and tell me to call the “specialist team.” All I need is for Rogers to associate the modem THEY SHIPPED with the internet service THEY CREATED at the address ON THEIR OWN SERVICE AGREEMENT. I've spent hours trying to find a human being with permission to fix what appears to be a Rogers provisioning error. How is this a reasonable customer experience in 2026?

• 
  GoJays (@GoJays) reported 23 minutes ago

  @RogersHelps I’ve been trying to get through to someone on the phone for 3 days and the system keeps telling me to call back. The automated chat on your website can’t help. What kind of customer service is this??