Rogers outages and service status in Norton, New Brunswick

Problems in the last 24 hours in Norton, New Brunswick

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Norton, New Brunswick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Rogers Issues Reports Near Norton, New Brunswick

Latest outage, problems and issue reports in Norton and nearby locations:

• 
  Sean Morrison (@SeanMor27198990) reported 9 minutes ago from Hampton, New Brunswick

  @cc_pover @Apple I wouldn’t trust companies like @Xplornet or @BellAlliant or @Rogers etc. because I don’t wanna have to pay the extra charges 💰 for my iPhone 📱 @Xplornet1 but I would wait until I get my own 5G Service and keep getting new updates for my iPhone 📱 and I keep using @Twitter

• 
  rekounas (@rekounas) reported 20 minutes ago from Kingston, New Brunswick

  @Rogers please explain to me how I have roaming charges on days that you had your little incident and I had no way to contact anyone? Also, had roaming charges on phones that didn't have roaming data enabled. I would like to have that resolved!

• 
  Sean Morrison (@SeanMor27198990) reported 40 minutes ago from Hampton, New Brunswick

  But the problem with 5GTechnology is that it comes at a huge price which means that @Bell and @Rogers Provider were definitely within their rights to restrict my 4G Internet Data so they don’t have to keep paying money 💰 for my Internet so I can get better service @RadioIP

• 
  Tracy Hanson (@TracyLee1) reported 44 minutes ago from Springfield, New Brunswick

  waiting for @Rogers @rogershelps to do an 'investigation.' i am so completely right on this issue, if they decide to 'collect,' i will not be a happy camper.

• 
  rekounas (@rekounas) reported 44 minutes ago from Hampton, New Brunswick

  @RogersHelps my wife can't call me and I can't call her. I get a message about the call can't be completed. What's the problem now?

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Прінсеса Саша CHECK MARK (@sasa_prinsesa) reported 3 minutes ago

  @JayGenXer @Rogers @Rogers has gone to the shits! My wireless home phone needs to be reset every day in order to make calls. Then the other person complains my voice is gargled!!! Dropped calls on cell and when I call for support I’m on hold for 2 hours then I give up!

• 
  Oleksiy Kovyrin 🇺🇦🇨🇦 (@kovyrin) reported 3 minutes ago

  @RogersHelps, this may be one of the worst customer support experiences I've ever had. I ordered a SECOND internet service for a new house. Rogers shipped me an XB8. It wouldn't connect. Technical support eventually figured out that Rogers provisioned the new modem against the WRONG address. Great. Simple backend mistake. Should be easy to fix, right? Nope. Yesterday: 45 minutes waiting for phone support before giving up. Today: hours dealing with support. Technical Support diagnoses the problem, then transfers me to Customer Care. Customer Care tells me they can't access the account and sends me BACK to the same phone number. I ask for the account number I'll need when I call. They give me an old account number and tell me it's associated with an address in Surrey, BC. Except MyRogers shows that exact account number as my CURRENT internet service in Waterloo. Eventually they find another account ending in the same four digits as the new service agreement — but can't even confirm the service address and tell me to call the “specialist team.” All I need is for Rogers to associate the modem THEY SHIPPED with the internet service THEY CREATED at the address ON THEIR OWN SERVICE AGREEMENT. I've spent hours trying to find a human being with permission to fix what appears to be a Rogers provisioning error. How is this a reasonable customer experience in 2026?

• 
  quaffer (@quaffer) reported 3 minutes ago

  I have not been able to get to @rogers for tec support in 4 days. I hang on the phone for almost two hours on two occasions and then the call hangs up. Why should any paying customer wait 2 hours for a call to he answered? Obviously not enough people working there. 1/

• 
  ज्वलंत (@JwalantSoneji) reported 6 minutes ago

  @Rogers Hung up the phone at 2hrs wait #terrible

• 
  Jimmy Korderas (@jimmykorderas) reported 11 minutes ago

  Was on hold with @Rogers for 2 hours yesterday before getting hung up on an hour and 20 minutes today waiting to speak to a costumer representative. I don't want an AI conversation. I don't want to email anyone. I want to speak to an actual human to help me with my issue.

• 
  Donald Mitchell (@vanriderfan) reported 12 minutes ago

  @landoncreasy @Rogers @RogersHelps Landon, did you expect customer service from a near monopoly? Silly boy!

• 
  Tony (@Tony45190554669) reported 12 minutes ago

  Anyone else wasted more than 4 hours on hold with @Rogers and their pathetic new AI garbage? Something is wrong here.

• 
  Charlii (@Charlii_aBB) reported 13 minutes ago

  @JayGenXer @Rogers I am at the point where I believe they never had any intention of taking the call you just get put into the abyss of elevator music for eternity.

• 
  Chris Arnold (@ChrisArnold33) reported 13 minutes ago

  @RogersHelps It takes hours to get through tech support and days to get someone out. It just happened randomly and I’ve seen before when the outage detector says no outage when there is one.

• 
  Terry Murphy (@tyjac2) reported 13 minutes ago

  @RogersHelps what is going on with the Internet today in Erin mills Mississauga third time it’s gone down today ?? It seems this service is down more than it works