Rogers outages and service status in Notre-Dame-du-Laus, Quebec

Problems in the last 24 hours in Notre-Dame-du-Laus, Quebec

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Notre-Dame-du-Laus, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Chibuzo Nwankwo (@ChibuzoNwankwo2) reported 6 minutes ago

  I was on phone yesterday for good 4hrs trying to get the @Rogers customer care team guys for my home internet issue, no one picked. Went to live chat, the fellow said they can only help through the care team department. That's after being no 190 on queue. Today 3hrs @RogersHelps

• 
  Michael Giesecke 🇨🇦 (@Mike_Giesecke) reported 6 minutes ago

  @RogersHelps Under Cellular Network there is nothing to choose from or select. I have an android and mine says Rogers 5G Roaming

• 
  kaleemullah (@kaleemullah19) reported 7 minutes ago

  @Rogers I’m extremely disappointed with the service I’ve received. My Rogers Home Internet has been completely down for the past 2 days (flashing orange light on the modem). I work from home and was forced to take leave from work because of this outage. I spent over 2 hours waiting for support, multiple calls, and finally a ticket was created (Reference: i2598853033). Despite explaining that this outage is impacting my job, I was told the earliest technician appointment is Monday. I was also informed that any compensation will only be discussed after the technician visit. Who will compensate me for the leave I had to take from work and the inconvenience caused by this prolonged outage? I expect this case to be escalated and resolved as soon as possible.

• 
  Yeşim (@gezigezive) reported 8 minutes ago

  @Rogers we moved out more than a week ago and they said our new home doesn’t have Roger’s. We are trying to reach you for a week for days and hours waiting on the line and no one answers? Even chat help says call again. What kind of service is that? We want to cancel our subs

• 
  Accent Bldg Sciences Inc. (@AccentBldgSc) reported 10 minutes ago

  @Rogers Almost 1-hour on the phone with your rep at 866-727-21** to finally say he can't help & switch me to business rep. Line with the bus rep stated there is a long wait, please call back later! We believe for businesses you should b faster. Were planning to add to the service

• 
  Carole Gagne (@CaroleGagne108) reported 10 minutes ago

  @RogersHelps I HAVE ZERO ACCOUNT REMAINI G WITH YOU!!! I AM WITH BELL AND VIRGIN. NADA ROGERS/SHAW! I DID NOT JUST MOVE! I SHUT HER DOWN!

• 
  Todd Bealor (@ToddBealor) reported 15 minutes ago

  @RogersHelps call center support is utterly useless! Called to try and resolve an ethernet issue with my XFiniti router and somehow got some that could barely speak or understand English, let alone provide any technical support. No supervisor available.

• 
  Z (@zohrasool) reported 16 minutes ago

  @RogersHelps I don’t need help “optimizing” my wifi. I need my wifi to work bc that’s what I pay you guys for.

• 
  RJ 🍁 (@TheLeamen) reported 16 minutes ago

  @RogersHelps I received a second Xfinity set box. I went through the setup and got error 12. Internet says the box serial may not haven tied to my account and to call support.

• 
  Melanie (@MellieLangie) reported 17 minutes ago

  @RogersHelps I’ve been with Roger’s for 17 years and I’ve never had this degree of difficulty reaching customer service via the phone.