Rogers outages and service status in Notre-Dame-du-Laus, Quebec

Problems in the last 24 hours in Notre-Dame-du-Laus, Quebec

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Notre-Dame-du-Laus, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Oleksiy Kovyrin 🇺🇦🇨🇦 (@kovyrin) reported 22 seconds ago

  @RogersHelps, this may be one of the worst customer support experiences I've ever had. I ordered a SECOND internet service for a new house. Rogers shipped me an XB8. It wouldn't connect. Technical support eventually figured out that Rogers provisioned the new modem against the WRONG address. Great. Simple backend mistake. Should be easy to fix, right? Nope. Yesterday: 45 minutes waiting for phone support before giving up. Today: hours dealing with support. Technical Support diagnoses the problem, then transfers me to Customer Care. Customer Care tells me they can't access the account and sends me BACK to the same phone number. I ask for the account number I'll need when I call. They give me an old account number and tell me it's associated with an address in Surrey, BC. Except MyRogers shows that exact account number as my CURRENT internet service in Waterloo. Eventually they find another account ending in the same four digits as the new service agreement — but can't even confirm the service address and tell me to call the “specialist team.” All I need is for Rogers to associate the modem THEY SHIPPED with the internet service THEY CREATED at the address ON THEIR OWN SERVICE AGREEMENT. I've spent hours trying to find a human being with permission to fix what appears to be a Rogers provisioning error. How is this a reasonable customer experience in 2026?

• 
  Brian (@Briancobalt) reported 4 minutes ago

  @RogersHelps The tutorial you have online says that I should be able to do it without visiting a store. Old phone won't respond to to one... eSIMs are convenient at first but this is garbage trying to change to a new phone.

• 
  Прінсеса Саша CHECK MARK (@sasa_prinsesa) reported 5 minutes ago

  @JayGenXer @Rogers @Rogers has gone to the shits! My wireless home phone needs to be reset every day in order to make calls. Then the other person complains my voice is gargled!!! Dropped calls on cell and when I call for support I’m on hold for 2 hours then I give up!

• 
  Bob Duncan (@BobDuncan9751) reported 5 minutes ago

  @XDUB1007 @Rogers Then won't have to listen to worst booth in MLB. Shill-man and Fiddle

• 
  A Nir (@Zeuxis00) reported 5 minutes ago

  @Rogers I have been a Rogers customer for 20 years, and I am extremely frustrated. You have been charging me the wrong amount on two internet accounts even after I changed the plans three times through phone and chat. I have the chat logs where your own agent apologized and admitted the previous changes were not properly applied. I agreed to pay the first 2 incorrect bill trusting it would be fixed, but two months later I am getting the same wrong charges again. This is extremely disappointing. I have been patient long enough. Please fix this properly and make the necessary adjustments. I just want this sorted out once and for all.

• 
  celeste 🌼🌞 (@celestee3) reported 6 minutes ago

  @RogersHelps My term doesn’t end for 90 days, it seems a bit early for these emails?? Especially repetitive ones? I called the help number and they also said there’s no way to turn them off

• 
  Andrea JA (@Godblessedchild) reported 8 minutes ago

  @RogersHelps I am unable to get through to Rogers from last week concerning my new location and it is impacting my ability to work from home. This is quiet unacceptable. I need help ASAP

• 
  David Kehoe (@davidk101) reported 8 minutes ago

  @RogersHelps Roger’s service not working in Saskatoon?

• 
  Annie ~ Freedom Enthusiast 🌿 (@westcoastgirl1) reported 9 minutes ago

  @LeftyGoodBuys @Rogers well the scammers sound no different than their workers so we will never know

• 
  Shell (@Shell29at) reported 12 minutes ago

  @JayGenXer @Rogers Yeah, they don’t seem to care about customers anymore or customer service