Rogers outages and service status in Port Hawkesbury, Nova Scotia

Problems in the last 24 hours in Port Hawkesbury, Nova Scotia

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Port Hawkesbury, Nova Scotia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Heldy (@HeldyCarvalho) reported 6 minutes ago

  @Shawhelp @Rogers @RogersHelps I have been with Shaw 10+ years. They used to use automatic card updating services that update expiry dates automatically. Rogers does not use that. Does not notify users. Just charges them $70. At least tell users that service is removed.

• 
  ️Mike Fricker 🇨🇦 Christian Priest AuDHD CPTSD☯🖖 (@M_S_Fricker) reported 15 minutes ago

  As usual, one telecom buys a smaller one and things get worse for the customers. @Rogers sucks.

• 
  Matt France (@REALTORinVan) reported 15 minutes ago

  @RogersHelps @Bringer0fSand Please hire some more people at Rogers. I’ve been in the queue forever this mornings. It’s really really bad UX.

• 
  DARSHAN AILANI (@AilaniDarshan) reported 15 minutes ago

  @RogersHelps I understand that and I did try all of this while I was travelling. What I’m asking is that it’s not fair for me to pay the kind of charges levied to me when the service was barely used due to these issues. I raised a ticket and no one seems to care about that.

• 
  Pea’s Pod🇨🇦🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@peaspod23) reported 17 minutes ago

  @Rogers Customer service is ridiculous! I’ve been waiting for over 3 hours as we have had no service for 2 days now, yet your website states no outages! Yes bill is paid, whole building out and nothing is being done! Give me one reason why I should switch internet providers?

• 
  Tesla Vancouver Island (@IslandTesla) reported 18 minutes ago

  @RogersHelps worst platform ever

• 
  Mike Ashkewe (Heart of the River / O’dah ziibing) (@BirdmanODST) reported 18 minutes ago

  @RogersHelps long standing disconnection issues, have reset countless times now remote wont work or pair. changed batteries and reset this morning already. your data from your end will show how mamy times ive fought with this

• 
  Mr. E (@Mr_E_ous) reported 19 minutes ago

  @RogersHelps @allkindsXO Same here. No wireless connectivity. Your AI chatbot gaslights me and tells me there are no issues. Maybe Roger’s should posting about this so customers aren’t in the dark.

• 
  viktoh (@Iam_viktoh1) reported 21 minutes ago

  Overpaid my bill and now there’s a credit sitting on my account, but Rogers refuses to refund it. My bank confirmed they can’t reverse it since the payment is already with Rogers. Why is Rogers holding customer funds instead of issuing a refund? @Rogers @RogersHelps

• 
  Brian Reid (@BrianReid597401) reported 22 minutes ago

  @matthews34goat @Rogers I think the Kings *** was so weak that yeah, they eked in the playoffs to get ousted Rd 1 Guys still accept trades with NTC's Sometimes climate or market interests players. The point is, you just never know. Gretzky was thought untradeable. Keeping Matthews gives us nothing.