Rogers outages and service status in Rawdon, Quebec

Problems in the last 24 hours in Rawdon, Quebec

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Rawdon, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  wole (@awoleworldwide) reported 7 minutes ago

  How can a customer be on waiting line for 3 hours waiting for customer service to pick a call?? The so called biggest brand?? This has been going on for too long. @Rogers God will put you through what you are putting me through!!! Very useless service provider

• 
  Kimberley Hall (@KimHallCRE) reported 9 minutes ago

  @Rogers I have been trying for 3 weeks to make changes to my account. Call volume is too high to answer, waited online for a "live agent" who couldn't help me, then I finally got through to a customer solutions and the call disconnects. It is unacceptable client service!

• 
  Sanwin (@sanwins) reported 9 minutes ago

  @JayGenXer @BrendaShawPEng @Rogers They really suck even if online chat support has a 90 minute wait time.

• 
  KIRO Service Consultation (@ampharan) reported 10 minutes ago

  @Rogers why is Roger’s go out of their way to do dumb things? Closed our cell accounts, almost a year ago , finally got a refund owed then now charge us with roaming. What is wrong with you ? Bad terrible service

• 
  Allan 3 (@Agent365) reported 23 minutes ago

  @RogersHelps Thanks. If I could solve the problem through the AI agent, I would have already done that through the Rogers app or online. When I pick up the phone to dial Rogers, at that point it should be a human ready to help for issues that can’t be solved through the app or online.

• 
  Dom (@NorthsideJane_D) reported 23 minutes ago

  @Rogers Why is it impossible to speak with someone ever since y’all added that stupid AI Assistant?? It’s been a week of me hearing “high volume calls”. No one is calling y’all. Also I refuse to pay my bill until I speak with someone

• 
  Sean McIntyre (@SM_GMC) reported 24 minutes ago

  @RogersHelps my daughter’s phone was stolen. I bought the premium device protection plan. I keep getting sent to Chatbots that don’t work, phone lines that keep hanging up on me, or partner websites likewize that don’t actually work. How on earth can I get a human being to help?

• 
  Oleksiy Kovyrin 🇺🇦🇨🇦 (@kovyrin) reported 25 minutes ago

  @RogersHelps, this may be one of the worst customer support experiences I've ever had. I ordered a SECOND internet service for a new house. Rogers shipped me an XB8. It wouldn't connect. Technical support eventually figured out that Rogers provisioned the new modem against the WRONG address. Great. Simple backend mistake. Should be easy to fix, right? Nope. Yesterday: 45 minutes waiting for phone support before giving up. Today: hours dealing with support. Technical Support diagnoses the problem, then transfers me to Customer Care. Customer Care tells me they can't access the account and sends me BACK to the same phone number. I ask for the account number I'll need when I call. They give me an old account number and tell me it's associated with an address in Surrey, BC. Except MyRogers shows that exact account number as my CURRENT internet service in Waterloo. Eventually they find another account ending in the same four digits as the new service agreement — but can't even confirm the service address and tell me to call the “specialist team.” All I need is for Rogers to associate the modem THEY SHIPPED with the internet service THEY CREATED at the address ON THEIR OWN SERVICE AGREEMENT. I've spent hours trying to find a human being with permission to fix what appears to be a Rogers provisioning error. How is this a reasonable customer experience in 2026?

• 
  Andrea JA (@Godblessedchild) reported 26 minutes ago

  @RogersHelps I am unable to get through to Rogers from last week concerning my new location and it is impacting my ability to work from home. This is quiet unacceptable. I need help ASAP

• 
  Patrick Sansnom (@ImRightAsUsual) reported 26 minutes ago

  @HILITINGHOCKEY @Sportsnet @Rogers That's why I'm glad they run the Leafs. As a Habs fan, I will never need to worry about Toronto ever winning anything.