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Rogers

Rogers Outage Report in Renaud, Laval, Quebec

Why is my Rogers service not working?

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Full Outage Map

Problems in the last 24 hours in Renaud, Quebec

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Renaud, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 7: Problems at Rogers

Rogers is having issues since 11:20 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  • 54% Internet (54%)
  • 15% Wi-fi (15%)
  • 15% TV (15%)
  • 7% Total Blackout (7%)
  • 6% Phone (6%)
  • 5% E-mail (5%)

Live Outage Map Near Renaud, Quebec

The most recent Rogers outage reports came from the following cities: Montréal, and Laval.

CityProblem TypeReport Time
Montréal Internet 2 days ago
Montréal Internet 4 days ago
Montréal Internet 4 days ago
Montréal Internet 5 days ago
Montréal Internet 5 days ago
Montréal Internet 5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Renaud, Quebec

Latest outage, problems and issue reports in Renaud and nearby locations:

  • thisIsTlak
    thisIsT (@thisIsTlak) reported from Montréal, Quebec

    @18MMorgan @madebygoogle @Rogers It sucks, Try getting to your provider and request a change of device. I tried changing the sim. I thought it was better. But now again I am starting to see this drop in connections.

  • owais_zahid
    owais zahid (@owais_zahid) reported from Montréal, Quebec

    I am curious to know the root cause of #rogersoutage. If you are telling me that it is because of an upgrade, you have the most incompetent networking team in the world. It is utterly baffling to see this kind of outage without extreme external factors. @Rogers

  • wrenchsays
    Dave Coleman (@wrenchsays) reported from Dorval, Quebec

    Conversation with the taxi driver at the airport: Me: I'd like to pay with card; it that doesn't work because @Rogers is down, I'll pay with US cash. Driver: You want to pay US cash? M: No. I'd like to try my card. If that doesn't work: US cash. D: I can take US cash.

  • AnishPatel3006
    Anish Patel (@AnishPatel3006) reported from Montréal, Quebec

    @RogersHelps I hope you find my dm soon and got to get a solution.

  • Rafi_Farkas
    Mr. FrozenToast (@Rafi_Farkas) reported from Montréal, Quebec

    @Rogers Big shout-out to Rogers! I ordered a new phone because unfortunately my current device suffered a broken screen. Anyways, the new phone arrived- along with a free gift in the form of Galaxy Buds! Was nog expecting that! Thanks Rogers!! #happycustomer

  • wzaatar
    Wadih Zaatar (@wzaatar) reported from Montréal, Quebec

    @RogersHelps 7 hours over two days with a dozen people from your support team only to be told that the plan I had for a year was actually not supposed to be available. Ended up canceling two lines. Very disappointed.

  • skarpontinis
    stacie (@skarpontinis) reported from Laval, Quebec

    @sssssssssierra @Rogers i always get screwed with fido with these messages, never cancels and once it even added 1.5gb twice for almost two months lol! best thing is to call

  • thisIsTlak
    thisIsT (@thisIsTlak) reported from Montréal, Quebec

    @madebygoogle Yes I do need help, let me know how to reach out. I got my device through @Rogers

  • AppleRajni
    RajniApple (@AppleRajni) reported from Montréal, Quebec

    @RogersHelps @ChartrandCather 256 is slow, that’s the same as ChatR

  • AnishPatel3006
    Anish Patel (@AnishPatel3006) reported from Montréal, Quebec

    @RogersHelps How much loud will I have to speak for you to hear my problem? 😲

  • FakeUpSid
    Delhi Buoy (@FakeUpSid) reported from Montréal, Quebec

    @RogersHelps @Rogers @RogersHelps sheer waste of time, your customer service drop the call midway after 2.15hr. Didn’t even get time to show my annoyance. Your DM help was as useless,would suggest to all never think enrolling to Rogers network. The brand service is literally crap

  • pguert
    Pguert 🇨🇦 (@pguert) reported from Montréal, Quebec

    @Rogers ...getting back to me for the details of this horrible situation.

  • apocalypesushi
    Apocalypesushi (@apocalypesushi) reported from Laval, Quebec

    Im on hold with @Rogers and they have the most annoying hold music. But here is a thread on how we got con by #rogers #Telecom 🧵 • We are still dealing with them for an issue that happened last christmas eve.

  • gabityabi
    Gab (@gabityabi) reported from Montréal, Quebec

    @RogersHelps I need assistance with my bill can't find a phone number the chat robot doesnt help

  • pguert
    Pguert 🇨🇦 (@pguert) reported from Montréal, Quebec

    @Rogers ...enough pain to deal with. She informed me today that her previously pristine credit score was reduced by 200 points. This makes me so angry - my mother doesn’t have the energy to pursue the issue, but boy do I. I request a full investigation into this matter. Thank you for...

  • OshanDelisle
    Oshan (@OshanDelisle) reported from Montréal, Quebec

    @RogersHelps @rogers (Part 1)The current technical issues at Rogers are quite concerning. All 5 of my lines have experienced dropping calls and non-functional data since last night. I pay far too much monthly, for my services not to be reliable when I need them.

  • SydDc4life
    It's Your Boy SYD. God, Family, Football (@SydDc4life) reported from Montréal, Quebec

    @RogersHelps This is the most unprofessional unreliable company ever. How can you say we are doing our best to restore service and not provide an approximate time this will be resolved. I swear I'm leaving Rogers if they don't compensate me. I'm losing money today because if this.

  • phabriss
    fabrice (@phabriss) reported from Montréal, Quebec

    hey @Rogers @RogersHelps, the credit you think you’re gonna give me won’t be enough. because of your outage, i couldn’t work on Friday, you’re gonna have to cover my salary for that day

  • phyl47
    phyl47 (@phyl47) reported from Dollard-Des Ormeaux, Quebec

    @RogersHelps no phone service can't receive or make calls I use my phone for business how long do we expect this to go on

  • SydDc4life
    It's Your Boy SYD. God, Family, Football (@SydDc4life) reported from Montréal, Quebec

    @watchboysvlog @RogersHelps Bro I'm so down. I want to cancel my line with them but I'm under contract. Such a garage company. Can't even give a time frame or tell us what's wrong with the service.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • Fizzamania
    Chris (@Fizzamania) reported

    @Rogers @BlueJays Also noticed poor internet quality as website loading times are really slow. Somebody should tell the bigwigs at Rogers that the situation from yesterday has not been fully restored at 100%

  • RobGoodie
    Rob Goodfellow (@RobGoodie) reported

    @rogers my tv service is sporadic at best since the entire day of outage yesterday…terrible customer service when you try to engage anyone with online chat…going back to Bell

  • bpet71
    Barbara (@bpet71) reported

    @HeadChump @AboutRogers @Rogers We’re having the same problem, so is my 78-year-old mother

  • chrismck_twit
    Chris McKernan (@chrismck_twit) reported

    @AboutRogers @Rogers Nope our Cellular was up this morning but internet continues to be down... tried everything. Modem goes online and as soon as we use it, back to offline. Unable to contact support... so it’s hardly ‘restored. #BundledServicesSuck

  • Saitotygira
    Dr.Tygira (@Saitotygira) reported

    @RogersHelps Lots of websites still won't load. google and google Maps are still down. most banking websites are also down.

  • Justin11918926
    Justin (@Justin11918926) reported

    @RogersHelps Mines back but the service is so crap I can't log into practically anything

  • JWatson200
    Joshua Watson (@JWatson200) reported

    @RogersHelps seriously rethink the corporate strategy for informing about these outages. We’re sorry and we’re fixing it is neither acceptable nor appropriate when cell phone service to 911 is afffected @CRTCeng needs to invoke some sort of mandate and investigate independently

  • Ryan47090966
    Ryan (@Ryan47090966) reported

    @RogersHelps tv is still not working

  • Debba1c
    Deborah (@Debba1c) reported

    @misterdevans @TraceyKent @RogersHelps It’s probably not a strong enough signal for internet. I even unplugged the coax from the tv box and plugged it directly into the modem. Still not working. I can find my wiifi network but it has not internet. Ugh

  • TheKingK9K
    TheKingK (@TheKingK9K) reported

    @RogersHelps Yesterday no internet signal Total blackout today signal with no service what should I do and when contacting and agent tells me no outage in my area and I'll be only credit for the no signal day so who's fault is this I can't open or browse anything