Rogers outages and service status in Rigaud, Quebec

Problems in the last 24 hours in Rigaud, Quebec

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Rigaud, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Katie Rajhans (@katierajhans) reported 7 minutes ago

  @Rogers It took 90 minutes to get a guy to submit a ticket because you charged me $48 for roaming when I never left the country. 90 MINUTES. And it’s not even resolved. Do better. That was ridiculous. And the guy was useless.

• 
  phantom (@rebellion__scum) reported 14 minutes ago

  sweet Jesus @RogersHelps do something about the amount of spam texts on ur network! Ported from Telus a month ago never or rarely had any, since coming to Rogers that’s spiked to 30+ a day

• 
  Zerve (@Captain_C2) reported 14 minutes ago

  @RogersHelps You know damn well it was cutting out non stop last night too don't give me this ****

• 
  🇻🇨🇺🇦 G.F. Liverpool™© 🇺🇦🇹🇹 (#GLBI NOW) 🧩 (@gfliverpool9966) reported 15 minutes ago

  @RogersHelps On chat, yes, not on the phone. Stubborn not to declare an outage, but we got a tech call for Thursday afternoon, and the 2nd chat agent diagnosed a lack of speed to the modem. This should be a must-do for TODAY, not Saturday.

• 
  James Hastings-Trew (@JamesHT) reported 22 minutes ago

  Damn it @Rogers … sure Shaw was a smaller regional company, but at least someone would answer a phone one in a while. I’ve been trying to switch my internet package down to a different plan. Been at 2 hrs and counting…

• 
  Queen Mare (@queenmare1) reported 23 minutes ago

  @RogersHelps After a 2 hour wait I spoke to a Customer Care Agent in Cambridge. His name was Amrik and he was amazing. Knowledge and personal and engaging. Knows his stuff.

• 
  SCH (@StephenHoltzman) reported 23 minutes ago

  Seriously, @RogersBiz @RogersHelps, three hours on the phone with 4 reps, and even a call to a Rogers Store, and NO one can help me with an email I received from Rogers Business today about my account! @CRTCeng Does anyone know what they are doing at your company?

• 
  D Crocker (@denncrocker) reported 25 minutes ago

  @RogersHelps I was told the number of boxes I had would still be free in my new agreement but I guess that's not the case. I've been a long time rogers customer , even going back as far as the early 1990's I think but this has left me very unhappy. While talking with your agent they did

• 
  Jasmine Kaur G (@jgarcha) reported 27 minutes ago

  Well. @Rogers Shaw, whoever they are doesn’t seem to keen on fighting to keep a 20+ year customer so let’s play the what do people got to offer game? Internet, TV, Home Phone. DM me your best plans @TELUS @FreedomMobile and whoever else.

• 
  Trizent (@Wizalters) reported 27 minutes ago

  @RogersHelps currently 84 minutes into a call with internet down in my area not just my residence. Wants to charge me a fee to have a tech come out? Huh? It's at least the block (others on block no internet). St Albert, AB. No insight, no solutions, just eat up my time.