Rogers outages and service status in Rigaud, Quebec

Problems in the last 24 hours in Rigaud, Quebec

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Rigaud, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Master Iceman (@themastericeman) reported 9 minutes ago

  @Rogers can you explain the logic of asking business customers that spend 1000's a month on your services to deal with your awful customer service? Transfered multiple times only to end up at a loud call centre where the person tries to sell me stuff vs actually answering questions. All you are doing is making your customers want a better option, like a Starlink phone by @SpaceX . If I am going to have to deal with garbage customer service which is what big telecom has, you and @TELUSsupport I might as well get a more robust service. Starlink is more robust for me than the wifi I get from you. You should have local respresentives that work with businesses.

• 
  Breeze (@chester43998848) reported 10 minutes ago

  @Ady_Co @RogersHelps Forget Roger's, they're useless. I have Starlink here in Windsor. I can take it anywhere! It's never been down. More expensive, but you get what you paid for!

• 
  MTF 🇨🇦 (@EhmTEhf) reported 14 minutes ago

  @SzydloCarol @JustMeJamie64 @Rogers its just a name like a triage team setup to prevent damage to the rogers image via case escalations to the CRTC

• 
  djlennywhelan (@djlennywhelan) reported 15 minutes ago

  @RogersHelps can someone answer a phone?? On hold for over 2 hours, and it’s the third time this week! Either pick up, or let us book a service appointment online. This is garbage! @Rogers

• 
  Abi 💜 (@h_abi16) reported 15 minutes ago

  @RogersHelps That would be great because we recently did renovations and the internet cables are not working which is why we need a technician to help with the install.

• 
  pledgeboyisqb1 (@pledgeboymob) reported 16 minutes ago

  @EdmontonOilers @Rogers not bad

• 
  Rob Meekel (@RobMeekel) reported 17 minutes ago

  OMG @Rogers is such a piece of **** company. They completely changed their 611 dial in system to pay an account to AI to make things exponentially more difficult. Previously I could type in a few Numbers baddy bing baddy boom done finito get on with my day. Nope now I gotta AI

• 
  gracos2011 (@gracos2011) reported 17 minutes ago

  Rogers outage in Whitby; 3rd time in a week; we'll done in providing unreliable service @Rogers @RogersHelps @ROGERStvDurham

• 
  Presidente (@ButteryBudz) reported 19 minutes ago

  @Rogers your customer service representatives are absolute ****** morons. Been trying to add channels to my cable pack for 3 ******* hours now. Please employee ANYONE who speaks English.

• 
  Parafok (@Parafok) reported 19 minutes ago

  @JustMeJamie64 @CognizantBeing @Rogers I have Starlink for more than 3 years now. No idea how their customer service is because I never had to call them.