Rogers outages and service status in Rivière-Héva, Quebec

Problems in the last 24 hours in Rivière-Héva, Quebec

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Rivière-Héva, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  EagleBoneWhistle (@eaglebnewhistle) reported 4 minutes ago

  @Rogers having trouble explaining to the off shore customer service reps that I only want to speak with rogers employees who are working within the borders of Canada. I know I'm just a drop in a bucket, but I'm about to take business elsewhere.

• 
  Sanka Jayasundera (@Zenblime) reported 5 minutes ago

  @RogersHelps Its a 44mm samsung watch8. Im on a call with tech support now and they telling me to go to the store which I already did and they told me to talk to tech support so you guys have no idea what you doing and giving me the run around and wasting my time

• 
  Chiranjeevi Nagiredd (@chirutweet) reported 6 minutes ago

  @Rogers @CanadaTelecoms @CRTCeng Please help.

• 
  Chiranjeevi Nagiredd (@chirutweet) reported 7 minutes ago

  Very disappointed with @Rogers experience. On May 1, I got 2 prepaid SIM lines from the Rogers Longueuil store and was charged $80 activation fee per line. Later, Rogers customer care confirmed I should receive a full refund and asked me to visit the store.

• 
  🤍♐️ (@barrosxo) reported 8 minutes ago

  @RogersHelps worst customer experience I’ve ever had. Kept me on hold for over two hours to just hang up on me and tell me your closed and to call again tomorrow? After over 10 years of loyal service this is ridiculous..

• 
  Free & Fair (@CanadaMate) reported 12 minutes ago

  @RogersHelps The call was from OOP Negative approach Cut me off while i was explaining the problem/gave the verdict Was Unwilling to resolve the issue Seemed like in a hurry to finish the call & tick off ✅ Problem not solved Terrible customer experience I wish i hadn't receive the cal

• 
  Alexis Gee (@lexomatic) reported 15 minutes ago

  @gfliverpool9966 @RogersHelps Progressively worse since Saturday full outage since Sunday 10pm. My original ticket was closed as resolved w no notice but new streetwide ticket created. Still ongoing check outages page every hour and see projected completion extend 1 more hour. Solidarity

• 
  🇻🇨🇺🇦 G.F. Liverpool™© 🇺🇦🇹🇹 (#GLBI NOW) 🧩 (@gfliverpool9966) reported 16 minutes ago

  @RogersHelps On chat, yes, not on the phone. Stubborn not to declare an outage, but we got a tech call for Thursday afternoon, and the 2nd chat agent diagnosed a lack of speed to the modem. This should be a must-do for TODAY, not Saturday.

• 
  🆃🅸🅲🅴 🅿 ⚾️🏀🛸👽ॐ (@Tice_P) reported 17 minutes ago

  Hey, @BlueJays @Rogers @Sportsnet fix the chippy & grainy issues on the stream. It’s brutal!

• 
  Free & Fair (@CanadaMate) reported 18 minutes ago

  @RogersHelps @Rogers what a disappointing experienced conversation with your top rep today. Never have i thought Roger's CS support level has gone to so low quality now What a terrible start of the day speaking to someone from Rogers this morning 👎