Rogers outages and service status in Rivière-Héva, Quebec

Problems in the last 24 hours in Rivière-Héva, Quebec

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Rivière-Héva, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  The Impatient Tourist (@ImpatienTourist) reported 4 minutes ago

  Now. how ******** I have a confirmed email and a shipped email, and the order doesn't exist? @rogers Cool. I call now and finally get someone on the phone. He says the order never happened, let him redo it for me. OK

• 
  🇨🇦 Ralph FranSummerMan 🌻🌞🌻 (aka Frathos)🇨🇦 (@FrathosCAN) reported 6 minutes ago

  @RogersHelps Why does @Rogers #XfinityTV have an Emergency Alert system that cannot be cancelled? I don't appreciate being forced to listen to a warning in French since I don't understand it & it wastes my time! The older NextBox STB allowed me to exit non-relevant to me Alerts!

• 
  Mark Burdon (@mark_burdon) reported 6 minutes ago

  @RogersHelps my spouse was scammed by someone that had her account info, and she was convinced to order a phone and hand it over to a fraudster claiming to represent Rogers. Her existing device was black listed/blocked instead of the stolen device. Can't get help.

• 
  Mk_leds (@mk_leds) reported 8 minutes ago

  @JayGenXer @Rogers Do not choose Rogers it’s very hard to speak to anyone for service

• 
  Terry Ostashek (@TOstashek) reported 14 minutes ago

  Dealing with @ROGERS is definitely an exercise in frustration! For a company that relies on it's customers in order to survive, @ROGERS seems ok living on life support!

• 
  DNA does not lie! (@dnadoesnotlie) reported 18 minutes ago

  @Bell_Aliant @Rogers As an unusual homebase customer, I happen to have Rogers TV and Internet and cellular service and I love their cellular service and their TV service is excellent I also happen to have Bell TV service, Internet service and landline service I do not think you will ever find that many customers who have those services from both companies so I can honestly give you a true opinion on them both The one thing about Rogers is that the majority of their employees are Canadian that means that they keep the Canadian dollars that are paid for their services in Canada. Keep Canadians employed and paying Canadian taxes. Bell, on the other hand has a majority of their employed staff outside of Country. They are sending Canadian dollars that are paid for a service in Canada to other nations and other citizens and other countries and other countries taxes that means those two dollars away from Canadians and away from the Canadian taxpayers when most honest Canadian people have to keep paying, however, the companies get around it Also, very unacceptable

• 
  Donald Mitchell (@vanriderfan) reported 20 minutes ago

  @landoncreasy @Rogers @RogersHelps Landon, did you expect customer service from a near monopoly? Silly boy!

• 
  Zhenyu (@Zhenyubgaw) reported 25 minutes ago

  @RogersHelps I can't contact the customer support. After waiting on hold for several hours, my call was disconnected by their system

• 
  Sanwin (@sanwins) reported 27 minutes ago

  @JayGenXer @BrendaShawPEng @Rogers They really suck even if online chat support has a 90 minute wait time.

• 
  Terry Murphy (@tyjac2) reported 28 minutes ago

  @RogersHelps It seems to back for now What kind of customer service is getting back to someone 12 hours later that’s pathetic