Rogers outages and service status in Rivière-Rouge, Quebec

Problems in the last 24 hours in Rivière-Rouge, Quebec

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Rivière-Rouge, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Richard Miller (@Millergram33) reported 7 minutes ago

  @RogersHelps The problem is that you don’t offer support anymore, you are NOT the same company anymore

• 
  LifestyleDigs (@TheLifestyleDig) reported 7 minutes ago

  Just got annoyed by 2 @Rogers ******** who came to the door and put one of the dogs I'm housesitting into a frenzy. Like I give a **** that Rogers is doing work in the area. You couldn't have just quietly left a flyer for the homeowners to read when they return?

• 
  Harrichr (@harrichr) reported 11 minutes ago

  @RogersHelps It doesn't matter what the issue is. It's an embarrassment that you would EVER have a customer or potential customer wait on hold longer than 10 minutes. That is a corporate choice.

• 
  Boris Slobodin (@bslobodin) reported 16 minutes ago

  @kovyrin @RogersHelps oh lord, yea. i switched 3 lines and 2 apple watches to bell few months ago after i couldn't get anyone to fix cellular on a replacement apple watch. literally hours and store visit wasted. awful service. non existent support.

• 
  Trey (@rocko_ca) reported 16 minutes ago

  Trying to call @Rogers to getting a shipping label . Been on hold for over an hour . Hey @Rogers you do know @amazonca gives you a shipping label from their website right ? Get with the times . I never had to wait this long for Shaw to answer 🤬 #rogers #InternetWiFi #canada

• 
  The Boxing Advocate (@boxingadvocate) reported 21 minutes ago

  @RogersHelps @Rogers I have an issue that can’t be resolved online or by an AI assistant. I need to talk to a human. I’ve called five times and every time I’m given a message that due to “extremely high call volumes” you are unable to take my call. What am I supposed to do here?

• 
  Patola EsHOEbar (@PabloEsHOEbar) reported 23 minutes ago

  My @RogersHelps @Rogers wifi being down almost every week and them not doing anything about it and me still paying full bills when I can’t even work from home anymore and I’m already maxing my mobile data because I’m just working from home via hotspot now is infuriating.

• 
  Richard Miller (@Millergram33) reported 23 minutes ago

  Customer service is nonexistent at Rogers thanks @Rogers I have been on hold for over 2 hours, just wanted to add services.

• 
  Alex A. (@AlexAgnew1) reported 25 minutes ago

  I see why I left @Rogers years ago. They bait you with a $35 Can/US plan in January as an EPP, then literally 7 months later they raise the price $5 bucks a month. Couldn’t even give a customer the rate they advertised for one year….

• 
  BNKB (@banknotekb) reported 25 minutes ago

  @RogersHelps @Rogers I purchased the Africa Travel Pass and it doesn’t work. I was promised an update within 24 hours and received nothing. I then waited 2 more hours for a specialist, only for the chat to be ended without resolution. Can someone help before I escalate this to the CCTS/CRTC?