Rogers outages and service status in Rivière-Rouge, Quebec

Problems in the last 24 hours in Rivière-Rouge, Quebec

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Rivière-Rouge, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Clarkey (@Sports_Clarkey) reported 3 minutes ago

  1/2No wonder @Rogers closed down radio stations yesterday. They don’t get it. Listening to @BlueJays today on @FAN590. Paraphrasing, ‘there goes the no hitter let’s go to Joe blow for the out of town scoreboard’. New guy-‘nothing going on out of town, this is the only game.’

• 
  Rob S (@cigarbufff) reported 6 minutes ago

  @RogersHelps @Rogers I've been trying to reach Rogers support for 3 weeks now. I've waited over 1 hour and 30 min the first 3 times and then cut off. Now this week the que is not accepting calls at all. Can someone reach out to me. I'm having network problems with mobile.

• 
  MissMaple🇨🇦🍁🇺🇸 (@MissMapleCda) reported 7 minutes ago

  @RogersHelps Two nights in a row I had no internet over TV. Why is my bill so high if you can't provide reliable service. The first night was hours and last night was all night. I'm going to switch to Bell because these happens too often. 😡

• 
  Telly. (@iheartTELLY) reported 8 minutes ago

  @RogersHelps Hi. I’ve been on hold for nearly an hour and a half and my call has yet to be answered. I require technical support to address an issue with my home internet connection.

• 
  Dan McGrath (@dannymcgrathy) reported 16 minutes ago

  I didn't think there was such a thing worse than @RogersHelps #customerservice until I had an issue with @Fidomobile . Its much worse. Oh wait, Fido is Rogers. SMH.

• 
  SHAUN T. CARSON (@SLINGN_THE_COUV) reported 20 minutes ago

  I trust there was some exec support @Rogers to NOT take away from the public/customers today 👏. The execs that benefited 💰 & bonus, PROVE how backward the model is; Shareholder wealth being the priority NOT service delivery. @BCAA is the opposite and THE service delivery model that prioritizes service over profitability. Membership based/owned. SAD SAD DAY. #bluejays next?

• 
  Jacob Phillips (@JacobJPhillips) reported 21 minutes ago

  @RogersHelps If You Had Of Read My Post Complaint, I Did Both. 🙄 I’ll Call, Again.

• 
  Chris Conley (@ResearchChat) reported 24 minutes ago

  @Yuvrajsv1rk @Rogers Having the exact same issues with @Rogers 2 hours on hold (which appears to be the time limit for their hold-status) and then told by the automated voice to call back another time and disconnected. Did you get anything resolved?

• 
  James Riley (@thejamesriley) reported 26 minutes ago

  @RogersHelps spent 3 x 1 hour calls w spt after merged w Shaw, u still couldn’t allow me access 2 my mobile account. They said would call back. Never did, was 3mos ago. I have called support 7 more times, waited, call hangs up. Today cut my phone off. I can’t see bill. Not good

• 
  Susy Campos (@SusyCampos19) reported 27 minutes ago

  @Rogers Funny i clicked on add new service and i get someone picking up the phone right away. Yet you don’t value your current customers