Rogers outages and service status in Rivière-Rouge, Quebec

Problems in the last 24 hours in Rivière-Rouge, Quebec

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Rivière-Rouge, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  @HolyDegenerate (@RandySaretzky) reported 2 minutes ago

  @RogersHelps I cannot access my account, I’m Thailand and locked me out because it’s saying a suspicious log in, when I told them I was going to be in Thailand, and when I call, the recording says I high number of calls and hangs up on me. HORRIBLE!!!!

• 
  ARKN (@imaginovationz) reported 4 minutes ago

  @Rogers I would like to file an official complaint against 'Youssef - Rogers specialist ' Reason being : He did not resolve my issue, he did not provide me an explanation of my questions and he has ended the call without. This is unacceptable . Rogers has been unfair in most of his billings and they charge customers left and right - with 0 visibility on how to raise a dispute.And on top of it, their specialists behave in this unruly manner, when customer complain about this unfair billings. Is Rogers out to loot their customer money ?

• 
  Toronto Guy (@doubledouble416) reported 4 minutes ago

  @RogersHelps Was able to reach out to them; their/your offer is higher than what Bell gave me (and you don't offer/allow hime phone service; if I don't take the full package, including tv; which i don't need)

• 
  🍏🇮🇱🇨🇦 Georganne Was Right 🇺🇸🇮🇱🍎 (@georganneb) reported 5 minutes ago

  Thank you to Zara at @Rogers management office. I feel like she gets the problem and has escalated it urgently to fix it. 🙏🙏🙏 I'm right.

• 
  Daniel R. Wright | SpotWright (@DanielRWright) reported 7 minutes ago

  @RogersHelps @RogersHelps I did not. I've been paying from my bank account for almost 10 years. If you guys have been charging my credit card that long then we have another serious problem. I tried calling you guys but as usual it said you guys were busy and hung up. Customer service 👍🏻

• 
  Patola EsHOEbar (@PabloEsHOEbar) reported 13 minutes ago

  @RogersHelps Making me queue for more than 3 hours to talk to a real person regarding my wifi issues just for them to end the chat when I was 2nd in queue before I even get to talk to a person. What an amazing service, cancelling my plan today.

• 
  Markets, Options & more📈 (@Markets_Options) reported 16 minutes ago

  @Rogers @RogersHelps But @Rogers tells me this morning, despite emailing me the channel lineup that I am supposed to have, that I dont have the channels I was promised (in writing by the way), and they won’t do anything for me unless I pay more. I have 3 days left to cancel in my 10 day period… 3/n

• 
  nacef karim (@nacef_karim) reported 24 minutes ago

  Waited 2hours 08 minutes to get help from @Rogers, no answer and the call was disconnected. Wouaw, no words to describe the experience!!!!!!!!

• 
  Rina Alexis ♏♋♏ (@Rinah75) reported 24 minutes ago

  @LeafSingh @main_singh Is Fido @Rogers? If so they can keep that. Worst customer service in the country and they're scammers.

• 
  GoodMorning 💋♥️✨❌⭕️💫👠 (@LJW61) reported 25 minutes ago

  @RogersHelps Hi, I tried to do that however, Rogers wants to attach it to my home address and charge me $75 if I’m not home when they come around to fix a box that is in the laneway and I’m only notifying them as a courtesy. Horrible business practice. I’ll contact Executive Office.