Rogers outages and service status in Roberval, Quebec

Problems in the last 24 hours in Roberval, Quebec

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Roberval, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ray Crossley (@rcrossley001) reported 53 seconds ago

  @Rogers fix your feed so that Rogers/Shaw customers in Calgary can watch The Open golf. Just like last year you’ve messed this up.

• 
  Immad Allawala (@AllawalaImmad) reported 1 minute ago

  @RogersHelps I have and they said they can't help but everything is documented in the notes

• 
  Chris Roy (@C_Roy33) reported 3 minutes ago

  @patersonjeff @JayJanower @Rogers Maybe they should try reinvesting even 10% of those profits, into better customer service. I get there isn't a lot of selection in this country but i PROMISE you, the 1st company that has english speaking HUMANS i can talk to when i have an issue WILL get my business.

• 
  PR PRO (@pwpromkg) reported 9 minutes ago

  DEAR @Rogers FIX YOUR F*CKEN APP!!! Worst app I've ever used! Why can I not turn off the data from the app anymore that's a stupid change you ever made??!! 🤬🤬

• 
  Dan Smith (@DmanSmith) reported 11 minutes ago

  @Rogers My Internet keeps dropping off and coming back on again but your site says there are no issues in my area. Springbrook - Central Alberta.

• 
  frankee cutlass (@frankeecutlass) reported 13 minutes ago

  @RogersHelps I am on another call waiting for technical. So far it is at 30mins. This is ridiculous now can someone please help me with this????

• 
  Kian Zachary (@kian_zac) reported 13 minutes ago

  @RogersHelps BT1409749 is the ticket number and Yes I have been to the store 3 times .. and will visit them again today for trip #4. SIM swapping to a new device and have been dealing with this issue since July 7, 2026 and it is now July 16, 2026.

• 
  Chris Conley (@ResearchChat) reported 14 minutes ago

  @RogersHelps @Rogers @RogersHelps tried to reach out to support this morning and was hung up on for a third time. Sitting on hold, for fourth time.

• 
  Audrey (@Audra1978) reported 21 minutes ago

  @RogersHelps what's the point of making it compulsory for customers to call in to cancel services and then making them wait on the line for two hours to speak to someone. You lay off tons of employees then provide abysmal services.

• 
  Irene-Irka😺🇺🇦🇨🇦 (@Irene_NoKillTO) reported 31 minutes ago

  @RogersHelps Your customer care team are useless. I have wasted 5 hours talking to people in India. The connection is poor, calls drop, and escalation gives you another useless person who won't help. I need them to go through 2 years worth of bills on both accounts. Anna is useless too.