Rogers outages and service status in Rouyn-Noranda, Quebec

Problems in the last 24 hours in Rouyn-Noranda, Quebec

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Rouyn-Noranda, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Rohit R (@rohitsuccess) reported 3 minutes ago

  @Rogers Team, hello team, i lost my sim & wallet including my ids, debit-credit cards. Pls do needful to block my sim on priority. a scammer will try to re-issue my number with the help of their networks inside roger’s shop. Im not in canada now & i wont come back to canada.

• 
  Alexis Gee (@lexomatic) reported 4 minutes ago

  @RogersHelps The internet got fixed Tuesday afternoon. Monday I got notice that the issue I had reported was closed as resolved, 2 days after it was closed & not resolved. Today (Wednesday) I got notice that it apparently has been fixed because techs couldn't find the cause. Not impressed.

• 
  Betty Rubble (@dakiduck) reported 5 minutes ago

  @RogersHelps Hello, today my husband and I went in-store to upgrade our phones as they were eligible to be done. The employees in store were great, but we spent 4 hours there to upgrade 2 phones. The poor employees were met with errors at every turn on line.

• 
  🇨🇦 Cindy W. 🇨🇦 (@canadacindy) reported 5 minutes ago

  @RogersHelps 4 hours later, mostly on hold, I have been bounced around to people who engage long enough to figure out they need to send me somewhere else where I end up on hold AGAIN. I have a service booking They made an error on the day. I was told tomorrow a.m.; the notice is for JUNE 3!🤬

• 
  Grittygirl88 (@grittygirl88) reported 5 minutes ago

  @RogersHelps anything wrong with your customer care lines? I called on a Tuesday at 7 pm and I was not able to get through to any specialist. Also no answers on the social media handles.

• 
  D Crocker (@denncrocker) reported 6 minutes ago

  @RogersHelps Telling a customer one thing and then adding to the cost of a bill is not a good business practice. A long time customer that you are willing to lose may work for you but if doesn't work for me

• 
  Zerve (@Captain_C2) reported 11 minutes ago

  @Rogers non-stop internet service outages for the last week. It's also impossible to get a customer support agent to answer the phone, and the online support chat queue just randomly disconnects you and doesn't save your place in line, making that also basically impossible to use. Probably going to switch providers when I move in a couple months, because this is terrible.

• 
  Cross Fire (@BellaKissBanuta) reported 11 minutes ago

  @RogersHelps The quality of your services is decreasing from bad to worst. Kudos for achieving this milestone. I feel uncomfortable to look into a map or link to find out if there is an outage in my area. In 2026, with AI at your fingertips, there must be a smart solution to fix this.

• 
  🤍♐️ (@barrosxo) reported 13 minutes ago

  @RogersHelps I spent 2.5 hours on hold with your Accounts Payable team, only for someone to finally answer and tell me the department was closed. I’ve been trying multiple ways to resolve an issue with my account and haven’t been able to get anywhere. Can someone please help me?

• 
  Daniel (@dan2783) reported 18 minutes ago

  @RogersHelps any outage in Barrie currently. Specifically in the yonge mapleview area