Rogers outages and service status in Rouyn-Noranda, Quebec

Problems in the last 24 hours in Rouyn-Noranda, Quebec

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Rouyn-Noranda, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Happyinretirement (@Happyinret69930) reported 2 minutes ago

  @RogersHelps sat on hold for Shaw direct service for well over an hour and call dropped. Am now on another long hold. Can you help me over messages?

• 
  🥢⟭⟬ Into the ☀️ (@HOT7forever) reported 2 minutes ago

  Something is going on with @Rogers cellular connection in ottawa. Like why do I have zero reception and in most of the city. It’s not only me either. They need to fix their towers or something.

• 
  Geoff aka Holdfast043 (@GeoffdBarrett) reported 4 minutes ago

  @RogersHelps Sent. I would also love to know if there’s somebody who could actually help me or if I should continue my conversation with other companies.

• 
  Ronnie Turner (@TookARonTurn) reported 5 minutes ago

  @RealDonBradshaw @Rogers I wouldn’t say it sounds conspiratorial. I’d say it just sounds ridiculously stupid.

• 
  Kanuk1 (@Kanuk110) reported 6 minutes ago

  You have the worst customer service on the planet. Just bought MSLE and can't answer a phone..over an hour on hold and the ****** guys and gals at the top are raking it in..may the lord bless you with something incurable @Rogers

• 
  🇨🇦 Shonna 💜TAEMate💎6v6🐥 (@shonna_74) reported 7 minutes ago

  @RogersHelps Well I had no internet ALL day yesterday. Had to tether to my cellphone all day for work. Pretty obvious there was an outage. Still haven't had a call. Please resend the purolator labels and issue a refund for charging the 2 phones to my account

• 
  Andrea JA (@Godblessedchild) reported 7 minutes ago

  Trying to reach you since Monday with no response! I urgently need help with a pending move and need internet to work. This customer service is beyond disappointing. Someone needs to contact me ASAP! @Rogers

• 
  Medeiros M (@Medeiro34452245) reported 7 minutes ago

  They told me to call customer service and have them bring me another one So now I will be without any TV programming for a few days. Boy rogers really sucks when it comes to keeping their customers @Rogers

• 
  Shannon Boschy: Candidate for School Trustee OCDSB (@ShannonBDouglas) reported 16 minutes ago

  @georganneb @Rogers Oh, but when you’re no longer a customer they will call you endlessly with offers, sometimes I’ll get three calls in a hour. @rogers ignores CASL laws and refuses to take me off their unsolicited phone call lists. No matter how many times I ask to be taken off their list, they keep calling. If you ask to speak with a supervisor, their telemarketers, like Peter from Mumbai, just hang up.

• 
  Todd Talbot 🇨🇦 (@toddtalbot07) reported 17 minutes ago

  Hey @RogersHelps, waited patiently for a billing chat rep (75 ahead of me). Finally get on, basically tells me to wait for 35 mins only to provide a reference number to fix a simple billing issue. The level of service is at an all time low. What are you guys doing????