Rogers outages and service status in Rouyn-Noranda, Quebec

Problems in the last 24 hours in Rouyn-Noranda, Quebec

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Rouyn-Noranda, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  nacef karim (@nacef_karim) reported 3 minutes ago

  Waited 2hours 08 minutes to get help for @Rogers, no answer and the call was disconnected. Wouaw, no words to describe the experience!!!!!!!!

• 
  Claudio Rocchi (@ClaudioRocchi1) reported 4 minutes ago

  @Rogers I have been trying to call customer service all day. Get same message we are to busy call again later. I would expect better from a company like yours.

• 
  Macho Dan (@TheMachoDan13) reported 4 minutes ago

  @Rogers has to be the worst to deal with or even talk to anyone!! Just had a credit operations agent end a conversation because i said today is technically 5 days from the 23rd, Because they wouldn’t honour an offer!!

• 
  Caitlen (@caitlenxo) reported 6 minutes ago

  @RogersHelps is there an outage in Brampton? Router is flashing orange & also data is lagging extremely

• 
  Deborah Tood🌎💡☕️☀️🎗️🇨🇱🇨🇦🇦🇹🇮🇱 (@DebTood) reported 7 minutes ago

  @JonFraserTF Will the young people at the @BlueJays game tonight be able to afford tickets in a few years? Stupid TAKE from @Rogers as per usual.

• 
  Mitchell Tremblay (@ODSPoor) reported 18 minutes ago

  @OntarioFrugal @RogersHelps It was lucky mobile right? They said my online debit credit card failed the auto deposit requirements. @LuckyMobileCan didn't help at all..

• 
  Nikki (@NicoletteFuller) reported 19 minutes ago

  absolutely HATE dealing with @Rogers. We went on our trip and had our plans changed around so we wouldn't have a huge phone bill... The sales associate lied to us about what we were getting. Came home to a $500+ bill. Have had the runaround like crazy; the store won't deal with us. Online people couldn't help... had to talk to a phone rep who said they would correct the mistake and only took $60 off the bill... had a normal month of not being anywhere, and STILL my bill is astronomical. I'm so sick and tired of cellphone company reps giving smooth talk, yet the second they screw up and you try to get your money back, you have to jump through fire, talk to 5 different people who say they can't do anything, and still get screwed over. I need a decent Canadian cellphone provider service that isn't going to give us the runaround.

• 
  🇨🇦 RobO 🇮🇹 (@1964RobO) reported 19 minutes ago

  @RogersHelps how much more difficult and time wasting can you make it for a customer to reach a live person. Already explained issue to your bot and then a rep who cannot help me so has to transfer me to the person I asked to speak with 87 minutes ago! Still on hold

• 
  travis the angry canadian 🇨🇦🇺🇸 (@Travisbecker17) reported 21 minutes ago

  @Tialuna1993 @Rogers @Rogers yes why was it not delivered to her house yesterday? I get it’s Sunday but are you saying your representative lied to a customer? She said the representative said by August 23 and she doesn’t have her box. Why is your representative not telling her the truth?

• 
  Toronto Guy (@doubledouble416) reported 22 minutes ago

  @RogersHelps Was able to reach out to them; their/your offer is higher than what Bell gave me (and you don't offer/allow home phone service if I don't take the full package, including tv; which i don't need/want)