Rogers outages and service status in Saint-Alphonse-Rodriguez, Quebec

Problems in the last 24 hours in Saint-Alphonse-Rodriguez, Quebec

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Saint-Alphonse-Rodriguez, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Alan Cross 🇨🇦 (@alancross) reported 7 minutes ago

  Hey @Rogers ! I’ve spent FIVE HOURS on the phone today (mostly on hold) trying to book a service call for my Rogers home security. I’ve been transferred 7 times and had the call drop twice. Your customer service is ABYSMAL!

• 
  ridi (@riditweets) reported 10 minutes ago

  @RogersHelps Multiple people tell me they call and it goes straight to voicemail when others call the same time and it gets through. Also, my bill has gone up twice in the last year, with the lack of consistent service and no customer service help I demand a reduction in my bill

• 
  Toddske (@Toddske) reported 10 minutes ago

  @Rogers: “May we ask why you are cancelling your service after 15yrs?” Me: “I got no time for a company that announces a $4B purchase and not even 24hrs later, terminates 100s of employees and closes down numerous radio stations citing ‘budgetary reasons’….” #FuckRogers

• 
  Steve (@Sikerbolt) reported 11 minutes ago

  @Rogers the AI assistant needs work. Rogers: What can I help you with, Me: “ Change Account Owner Details”, Rigers: I’m sorry I don’t Understand, what can I help you with?.,,,4x unlucky

• 
  6ixBaddie (@CumGuzzlinPussy) reported 12 minutes ago

  @RogersHelps I have done everything you’re suggesting already received unfavourable results. My next steps will be to reach out to Tony Staffieri and every Executive member to alert them of the extremely poor customer experience and frustration. Live chat transcripts will be published as well

• 
  Lynne Pelser (@LynnePelser) reported 17 minutes ago

  @alancross @Rogers I think their consistently long waits and poor customer service, are intentional. That way, customers simply don’t call. @Rogers is a communication company. If they wanted to provide better service, they would.

• 
  John Doe (@busterbuck123) reported 20 minutes ago

  @alancross @Rogers You mean the offshoring of customer service jobs isn't helping you? Rogers said it would.

• 
  Dave (@Goodwaaan) reported 22 minutes ago

  What is the next step to resolve an issue @Rogers ? I literally cant even get on hold in your queue . Is the next step the ctrc ?

• 
  Gabriela Cecilia (@gabycecilia82) reported 25 minutes ago

  @RogersHelps I don’t even know any more. I have one ticket number and a bunch of interaction numbers. When I use Anna to check my ticket, it doesn’t recognize it. Yesterday when I called apparently that ticket had been resolved, but my issue had not.

• 
  𝓩𝓪𝓲𝓷𝓪𝓫 (@mindofzaii) reported 27 minutes ago

  Leave it to @Rogers to have the absolute worst internet service and then have the audacity to have even crappier customer service…2 days now with no internet connection and no one can give me a straight answer after being on hold for 2+ hours today