Rogers outages and service status in Saint-Alphonse-Rodriguez, Quebec

Problems in the last 24 hours in Saint-Alphonse-Rodriguez, Quebec

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Saint-Alphonse-Rodriguez, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ben Singer (@bensinger333) reported 6 minutes ago

  Why does @RogersHelps provide such bad service? 30 minutes on hold, hung up on me without taking the call, and I'm back on hold for another 30 minutes. It's like they're begging me to use a different provider. I hear you guys. I'm on it.

• 
  H_Maurya (@MauryaHarkesh) reported 8 minutes ago

  Hi, I'm trying to get help regarding ntwrk issues in my region and was unable to connect through toll free number mltple times. I waited 2 to 3 hrs for two calls bt nobdy picked up and thru online chat I got transferred 4 different representatives still unresolved. @RogersHelps

• 
  John Tucci (@john_tucci) reported 8 minutes ago

  @RogersHelps @Rogers I’ve been on hold with support for 45 minutes. How is this acceptable? Why should I continue to pay my bill? I knew that switching from Bell was a mistake. 0 stars out of 5

• 
  Effie Tzanakakis (@greekgoddoss) reported 9 minutes ago

  @GeesDubb @Rogers I have spent the last 5 days trying to get through!!! Over 7 hours of waiting on the phone with no one coming on! I just don't know what is going on. I need to talk to someone with an issue I'm having!! As soon as my plan is up I'm leaving Rogers! I've had enough!!

• 
  TruCanada🙏❤️🇨🇦 (@trucnada) reported 10 minutes ago

  @JohnZwicker1 @Rogers Will NEVER go back to Rogers

• 
  Jordan (@jordananimate) reported 14 minutes ago

  Hey @Rogers @RogersHelps , your service is terrible, the technician you guys sent didn't do anything. The call wait times are insane and the online support is useless. Absolutely horrendous customer service.

• 
  City of Love (@cityofluv2020) reported 16 minutes ago

  @galloots1313 @RogersHelps @Rogers I'll never do Bell again. Freedom who is now owned by Quebec's Videotron is offering internet too. Decent prices and service

• 
  Col_in_hellifax (@Col_In_Hellifax) reported 16 minutes ago

  on hold with @Rogers for 2:11 and they hung up on me without having talked to anyone. Wet the chat route, bounced to 3 reps and guess what? None of them could help me and I'm back on hold - 20 minutes in. As soon as I get this issue resolved, I will never give them another cent.

• 
  djlennywhelan (@djlennywhelan) reported 16 minutes ago

  @CanadasLeafs @Rogers They’re ******* atrocious. Sat on hold for an hour yesterday to address an internet issue, no one ever picked up. It’s bullshit….

• 
  Nicole Thomas (@Travelling_Nic) reported 17 minutes ago

  @RogersHelps I know for sure though if I don't pay the bill, you will call me multiple times a day for payment. And for some reason those people calling me can't help me either as I have to speak with customer service. It's extremely frustrating and I will be switching providers.