Rogers outages and service status in Sainte-Eulalie, Quebec

Problems in the last 24 hours in Sainte-Eulalie, Quebec

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Sainte-Eulalie, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  mags (@magsdabomb) reported 3 minutes ago

  @Rogers what happened to your customer service? 20 year customer here and I cant reach anyone for help, you hang up saying youre busy and every chat disconnects. How am I supposed to get help? Its been a week of consistently trying. Ombudsman info please

• 
  SpamAuditor (@SpamAuditor) reported 4 minutes ago

  While most of our work is in network related threats, a reminder.. phone scams keep rising.. and unfortunately, lots of them are south asian based.. if you get a call from say @rogers or @Fidomobile with a heavy accent.. it's now probably a scam. Call them out.. 'Oh, hey a call from one of those India based scam outfits..' then hang up, and block the number.. (They like swearing)

• 
  John Mctaggart (@Mctinyyc) reported 6 minutes ago

  @RogersHelps seriously 10 minutes to get away from virtual then you say we are busy try and call back later Terrible service as usual

• 
  MSpads (@MSpady67) reported 7 minutes ago

  @RogersHelps I have been on the phone trying to add a package for my mom’s TV service. Total incompetence. So frustrating. How is Roger’s in business still with the garbage support? Im trying to make money for them. Clown show.

• 
  Tyler Higgs 🇨🇦🌻 (@UberJumper) reported 8 minutes ago

  Absolutely ridiculous service from @rogers. Two plus hours on hold, 3 transfers, asked to dial a different line, transferred to a closed department and an hour and 50 minutes off and on hold. *still* not resolved. Last person at least tried to help!

• 
  Pam (@pammcgugan) reported 10 minutes ago

  @lynnmercereau @fredjmal @Rogers Fix this NOW!!!

• 
  Cheryl (@CCintoronto) reported 13 minutes ago

  @RogersHelps No one answers tech support on the phone?!

• 
  Batsirai (@batsirai) reported 14 minutes ago

  @Rogers I don’t care how many support calls you get… there is no excuse for this long of a call queue. Hire someone to pickup the phone #rogers #customersupport #switchtobell It’s like you know I’m calling to cancel… I was about to come back to Rogers… Yes - I’m still on hold. Even the live chat agent handed me off to the same call queue.

• 
  Sue Farah (@suefarah_) reported 16 minutes ago

  .@Rogers @RogersHelps I’ve been trying to get through to a customer service rep for 3 days now to register a move. I’m told the call volume is too high and drops the call after being on hold for hours. At this point, I want to cancel my service.

• 
  Vivere sine timore (Live Fearlessly) (@Joseph2653) reported 18 minutes ago

  @RogersHelps @Rogers Brand new ‘Storm ready” gateway service went down during the first week & first storm- whole family is back on our cell plans for the 5th or 6th day this month/billing cycle!!!🤦🤦🤷🏼 backup generator couldn’t connect to advise of power loss Rogers 0 Fail 7