Rogers outages and service status in Saint-Félix-de-Valois, Quebec

Problems in the last 24 hours in Saint-Félix-de-Valois, Quebec

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Saint-Félix-de-Valois, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Rogers Issues Reports

Latest outage, problems and issue reports in social media:

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  Token 🏴‍☠️🖭 (@jnarai) reported 6 seconds ago

  @sameo416 @Rogers ******* gross of Rogers for trying to make the customer responsible for replacing equipment destroyed by a wildfire, the eqpt should be written-off by Rogers for all impacted. You're right, CRTC doesn't allow companies to charge a fee past when the service was accessible.

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  another ginger mechanic (@anothergngrmech) reported 13 seconds ago

  @GunGnome @Rogers Possibly a problem with the tower?

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  Tyler Higgs 🇨🇦🌻 (@UberJumper) reported 15 seconds ago

  Absolutely ridiculous service from @rogers. Two plus hours on hold, 3 transfers, asked to dial a different line, transferred to a closed department and an hour and 50 minutes off and on hold. *still* not resolved. Last person at least tried to help!

• 
  Manan Sood (@Manansood20) reported 27 seconds ago

  @Rogers I was even considering getting a Rogers Mastercard, but after this experience and the way this issue has been handled, I’m definitely reconsidering that decision. I’ll also be switching to another network provider because I no longer feel comfortable using Rogers.

• 
  Ray Ferron (@FerronRay11491) reported 31 seconds ago

  @belle_levesque @Rogers Don't get me started with those *******. We moved to Panama in December and they're still trying to get money from me. Told them to come down and try to get it.

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  SpamAuditor (@SpamAuditor) reported 2 minutes ago

  While most of our work is in network related threats, a reminder.. phone scams keep rising.. and unfortunately, lots of them are south asian based.. if you get a call from say @rogers or @Fidomobile with a heavy accent.. it's now probably a scam. Call them out.. 'Oh, hey a call from one of those India based scam outfits..' then hang up, and block the number.. (They like swearing)

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  Debra Haak (@DebraMHaak) reported 3 minutes ago

  I don’t think @rogers has customer service anymore. Waited 45 minutes on a call that disconnected. Waiting online - 2 hours at this point.

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  Cheryl (@CCintoronto) reported 7 minutes ago

  @RogersHelps No one answers tech support on the phone?!

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  FK (@dagdakiayaz) reported 8 minutes ago

  @RogersHelps Hi, since my landlord is not willing to help with this issue or allow me to have the drywall opened to access the Rogers cable, I’m unable to proceed with the installation. In this situation, can I cancel my internet plan without paying any cancellation or early termination fees?

• 
  Nubia And You (@NubiaAndYou) reported 9 minutes ago

  @RogersHelps All payments go through. This is not the challenge. It’s the problem which is why I want to speak to someone and you want me to talk to AI.