Rogers outages and service status in Saint-Léonard-de-Portneuf, Quebec
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Full Outage Map
- Rogers generated 0 outage signals in the last 24 hours around Saint-Léonard-de-Portneuf, including 0 direct reports.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours in Saint-Léonard-de-Portneuf, Quebec
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Saint-Léonard-de-Portneuf, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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aimeeL (@love2read78) reported@JustMeJamie64 @Rogers I called the customers service for my local paper and it was answered in the Philippines. Every company that has actual humans answering calls, gets directed to a foreign country. Otherwise you get a computer.
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OILanatude 🇨🇦 (@OILanatude) reported@Calgaryman1 @Rogers Hahaha I'm definitely considering it. The customer service today was awful.
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Steve Rockamaniac (@Rockamaniac00) reported@JustMeJamie64 @Rogers They downsized all of their canadian call centers employees, including those who knew how to resolve your issues lol
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Tracey Brooks (@Traceybaby) reported@RogersHelps 2+ hours on hold and the call is dropped. Called today several times and they don't even connect you due to high volume of calls. Arrangements were made but not honored. Absolute Garbage Service!
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Rina Alexis ♏♋♏ (@Rinah75) reported@Rogers Your customer service is appalling. I will be switching at the first opportunity presented. @TELUS
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ConsciousCreation Inspired CH. (@CognizantBeing) reported@JustMeJamie64 @Rogers We need to start refusing to use business that give our information away to international call centre people. Than we wonder why our information in compromised. Even our banks are doing this....it needs to stop. We need complain as we are not getting customer service as we should.
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stella vellani (@StellaVellani) reported@JustMeJamie64 @Rogers Even Banks have customers services in other countries I guess it’s cheaper for them ? not to discriminate but I am paying for a service in Canada I would like them to employ Canadians
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Robin (@robinthemurr) reported******* came back for a 3rd time and woke me up AGAIN 3 employees who can’t read Once I opened the door to yell at them they gave me the “oh we just saw your sign” no you’re ignorant ***** who don’t give a **** Stay off peoples properties @Rogers unless you are called
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pXnEmerica (@pXnEmerica) reported@JustMeJamie64 @Rogers They used to, many companies used to. The standard for those centers was call time. So everyone basically had a manager behind them bickering at them to get the call time down. It becomes competition between teams who can get the call time down. The service standard dropped to nothing, people accepted it or in our case, have no reasonable alternatives due to the regulation of media and infrastructure in the country. Once people accepted it it was cheaper to outsource and automate.
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MM ꕥ (@MaahirMomtaz12) reported@JustMeJamie64 @Rogers Rogers has outsourced their call centres for years. They preach Canadian but most of their customer service is foreign