Rogers outages and service status in Saint-Léonard-de-Portneuf, Quebec

Problems in the last 24 hours in Saint-Léonard-de-Portneuf, Quebec

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Saint-Léonard-de-Portneuf, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Rogers Issues Reports

Latest outage, problems and issue reports in social media:

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  John Valdellone (@JohnSavageDJS) reported 3 minutes ago

  @RealDonBradshaw @Rogers Probably because they don't expect it to be a long call up. He's probably back down tomorrow. With Gimenez not at 100% they needed a back up infielder for today's game.

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  Medeiros M (@Medeiro34452245) reported 5 minutes ago

  @RogersHelps And you expect me to pay for tv service which I don't have, I only have internet and phone currently

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  Medeiros M (@Medeiro34452245) reported 7 minutes ago

  @RogersHelps You use to have replacement, remotes, modems and tv boxes in your rogers stores, so it could be easily replaced Why did you discontinue this? So, now I have no service since yesterday but I have to wait until a replacement comes which can take a few days,

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  🅱️azazy🎷🦆 (@senseibuyang) reported 13 minutes ago

  @Rogers genuinely embarrassing how horrible your support is, how are you guys a multi billion dollar company and having problems like this it , i am genuinely mind blown

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  🇨🇦 RobO 🇮🇹 (@1964RobO) reported 13 minutes ago

  @RogersHelps how much more difficult and time wasting can you make it for a customer to reach a live person. Already explained issue to your bot and then a rep who cannot help me so has to transfer me to the person I asked to speak with 87 minutes ago! Still on hold

• 
  Jeff B (@jeffbhere) reported 15 minutes ago

  @Bell your customer service is the worst in the world 19 yrs as a customer 6 hrs dealing with an issue Your loyalty is insulting offering a $15 credit bc im such a good customer and loyalty will do anything to keep me Guess im done and you dont care @Rogers happy to chat

• 
  Nick McRoberts (@nick_mcrob) reported 19 minutes ago

  @RogersHelps your technician just left our property without confirming that our internet issues were resolved. We are still unable to connect to the internet.

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  EscaL8R (@EscaL8R) reported 21 minutes ago

  @Rogers this is unacceptable. For months we’ve tried to fix my elderly parents’ bill after forcing them to upgrade their TV pkg. Now it’s doubled, you force us online to dispute charges when they have no internet, and you’re kicking me off the phone for “high volume.” #caregiving

• 
  @HolyDegenerate (@RandySaretzky) reported 22 minutes ago

  @RogersHelps how am I suppose to get service? I’m in Thailand on hold for 2 hours and hung up, I canceled a cell line. They are still billing me and they require to call but hold for 2 hours and then hang up? THE WORST CUSTOMER SERVICE ON THE PLANET 🌎

• 
  SJ (@cafveteran) reported 26 minutes ago

  @Rogers It took over an hour, primarily on hold, to finally get only one issue resolved, i.e. the correct address. When I demanded to know what type of compensation Rogers was willing to offer me, the customer service person proceeded to argue with me, even after I demanded to speak with a manager. I will be considering different options for my cell service and I recommend that others do the same as well. I never thought that I could get worse customer service than Bell, but Rogers has exceeded that.