Rogers outages and service status in Saint-Sylvère, Quebec

Problems in the last 24 hours in Saint-Sylvère, Quebec

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Saint-Sylvère, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Vivere sine timore (Live Fearlessly) (@Joseph2653) reported 4 minutes ago

  @RogersHelps Over an hour late for a technician and when I call I’m on hold & forced to listen to the torture of bad music-that sounds like you recorded it on to tape from a bad AM station and you wonder why customers are upset when the agent comes on line!!

• 
  Sabih Abbasi (@Sabeezy2011) reported 4 minutes ago

  @CanadasLeafs @Rogers I've been on the phone with Bell several times for a week trying to get a new tv receiver to replace the one that's not working....they sent me cables by mistake. No receiver. Just cables.

• 
  Feroz Kasim (@ferozkasim) reported 4 minutes ago

  @RogersHelps So far waited 3 hrs + on the phone .still unable to get hold of anyone. Do you know if phone support is open and operational ?

• 
  Vic Basmadjian,MHP (@LowCarbBeast) reported 8 minutes ago

  @Rogers Instead of hitting us with increases maybe you should up your customer service! Forcing people to use AI is unacceptable!

• 
  DJ2026 (@DarrenOrvis) reported 14 minutes ago

  Dear Rogers. Unfortunately, as a customer for 15+ years with all services including tv, internet, security, 4 cells, and a tab account is not good enough to answer the phone and waste 3.5 hours of my day. Sadly, I am now looking elsewhere. You need to do better. @Rogers

• 
  justistruth (@justistruth) reported 14 minutes ago

  dear, @Rogers ,@Sportsnet A long-time user of your streaming services. noticing canceling the Fan 960 and increasing prices AGAIN with no visible improvement in the streaming APP. Will it be as good as Prime this year? if no answer from either of you I do not think I will renew. as a NHL fan Rogers service for the app is(share and tag rogers)

• 
  Scott Slade (@poleman88) reported 21 minutes ago

  @RogersHelps After almost 3 days of trying to talk to someone to cancel my parents home services due to them moving into a retirement home, I finally get someone and they tell me it’ll be $450 + tax to cancel. Great way to treat longtime customers.

• 
  Blackhat Casper (@JBPVFM) reported 21 minutes ago

  @AnthCo1 @CanadasLeafs @Rogers Rogers Store: How can I help you. Need to swap remotes. Rogers Store: Let me check online. What?

• 
  Grittygirl88 (@grittygirl88) reported 24 minutes ago

  @RogersHelps Roger's offline stores are not able schedule the te h appointments for new device installation and are not even able to schedule appointment. The Roger's in square one mall said they cannot do any modifications for the home internet service.

• 
  Heather F. (@momluvsfood) reported 24 minutes ago

  @RogersHelps @Rogers It’s now a game. 3 hours in the queue yesterday only to be cut off. This morning I called at 9am the time the lines start. I’m still waiting in the queue 2 hours later. What are your metrics, average call delay, first call resolution , cust Sat?