Rogers

Rogers Outage Report in Smithers, British Columbia

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Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Smithers, British Columbia

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Smithers and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Rogers Outage Chart in Smithers, British Columbia 12/28/2025 05:25

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Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  1. Internet (59%)

    Internet (59%)

  2. TV (14%)

    TV (14%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (5%)

    Phone (5%)

  6. E-mail (4%)

    E-mail (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • 416_IDK_ 🌨️ (@416_IDK_) reported

    What ******** Rogers, why I been on hold for over an hour, this the third time this week @RogersHelps

  • JoanRee71984820 Joan Reed (@JoanRee71984820) reported

    @torimyles @Bell @RogersHelps I only have Bell phone and would never add any more Bell services. They do nothing about scam callers. I have other services for TV, internet and cell phones without the amount of scams that I get from Bell phone

  • uhfrank Fʀᴀɴᴋ 👀 δ³Σχ² (@uhfrank) reported

    @TheAnnarf @Rogers man that sucks. i used to have rogers and they were awful. i hope your internet situation is resolved asap. in an internet heavy age, this is just unacceptable

  • AldrenDaKeer Aldren Dakeer 🍁 (@AldrenDaKeer) reported

    @TheAnnarf @Rogers They actually sent me an email the other day saying 'looks like you were having internet trouble recently, you should upgrade your router for the Ignite package!' not sus at all

  • krinal Krinal Mehta 🇮🇳🇨🇦 (@krinal) reported from Waterloo, Ontario

    @Rogers Hi team, called in to cancel my ignite home internet plan but the wait time was 2 hrs +. Can I just send an email /online cancellation request?

  • Gatsurendo Adrian Cruz (@Gatsurendo) reported

    @MasterSitak @TheAnnarf @Rogers Ouch that’s terrible.

  • GingerMEdwin Ginger M Edwin 💙💛 (@GingerMEdwin) reported

    @FP_Champagne When will @Rogers go offline & demonstrate that Canadians still access to services from another provider? Last time, we lost access to Rogers, Fido, Chatr, TekSavvy, Interac, 911, Transit system fares, Schools, Libraries, Building buzzer systems, Service Cda ...

  • DrayvenMF 💀Drayven aka RKG|DTested💀 @The Lab #BLM (@DrayvenMF) reported

    im going to talk to my roommate about switching isp providers from @Rogers its been more than a month now of me talking to them atleast once a week to get service techs out to my area to fix what they broke and its still not happening. im done paying for a service that i cant use

  • torimyles Tori Myles (@torimyles) reported from Georgina, Ontario

    @Bell looking to switch my 2 cell phones, ignite internet, wifi, tv and smart home monitoring over from @RogersHelps Is the customer service better?

  • Konman8 Paul Konikoff (@Konman8) reported

    @Rogers @RogersHelps one would think that if the call dropped Rogers would call me back…they have my number…I will not spend another two hours trying to get someone back on the phone. DM me and make arrangements to continue our call. I was waiting for a Customer Retention mgr