Rogers outages and service status in Smithers, British Columbia

Problems in the last 24 hours in Smithers, British Columbia

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Smithers, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

• Internet (54%)
• Wi-fi (15%)
• TV (15%)
• Total Blackout (7%)
• Phone (6%)
• E-mail (5%)

Live Outage Map Near Smithers, British Columbia

The most recent Rogers outage reports came from the following cities: Smithers.

City	Problem Type	Report Time
Smithers	Phone	2 months ago
Smithers	Phone	10 months ago
Smithers	Phone	10 months ago
Smithers	Internet	1 year ago
Smithers	Phone	2 years ago
Smithers	E-mail	2 years ago

Community Discussion

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Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Queen V (@Henny_VS) reported 4 minutes ago

  @AnamarijaZunic @Rogers Mines been out for about 10 hrs now with no explanation other than there is a widespread outage. And no word on when it will be back up.

• 
  Maria Governali (@MariaGover) reported 14 minutes ago

  @RogersHelps you didn’t help me at all. I spend $500 a month with you and you can’t take care of your costumers. After 5hrs between being on hold and than talking to someone. I hope everyone leaves this company that just doesn’t give a ****😡😡😡

• 
  Queen V (@Henny_VS) reported 14 minutes ago

  Is anyone else having issues with @RogersHelps wifi? Mine’s down, which means ALL of my services are down. They told me that it was a widespread outage, but a few neighbours I asked aren’t have any issues…weird.

• 
  Anamarija Zunic (@AnamarijaZunic) reported 17 minutes ago

  @RogersHelps It seems to be exactly what Rogers wants. It keeps happening ? With no solution, tech support reading from generic scripts and third party techs coming out with no idea how anything works. DO BETTER

• 
  caitlin (@caitlinwilton) reported 17 minutes ago

  i love having my cable tied into my internet so when @rogers goes down i can’t use literally anything 🥰

• 
  Adam Cabral (@AdamCabral12) reported 19 minutes ago

  @RogersHelps You idiots keep saying its on my end and to upgrade my devices and theres nothing you can do wtf is that? And I still have to pay to cancel ? Absurd

• 
  Tony Citta (@cdn_tbird) reported 19 minutes ago

  @RogersHelps so much for doing better & being transparent. Not having an ETR is unacceptable. Don't care about "compensation" as it will never cover my actual costs. Your crews should be providing ETR updates on a regular basis so agents can pass it on #badcustomerservice

• 
  Yvonne Lamb (@Von2767) reported 26 minutes ago

  @Rogers Internet is down in Courtice, Ontario. Any reason why and when it will be back ip?

• 
  Reiko Koyama (@reikokoyama79) reported 26 minutes ago

  @RogersHelps I spent an hour and change on a call with your call center, and didn't really get any resolution, as they didn't know why my payment date changed either.

• 
  Macnwigs (@macnwigs) reported 26 minutes ago

  @rogers has to have the worst customer service in the world! With all the new streaming option you would think they would put some effort into customer service! #deathofcable