Rogers outages and service status in Smithers, British Columbia

Problems in the last 24 hours in Smithers, British Columbia

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Smithers, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Prime Minister of Pylons (@PuckFuddleCGY) reported 5 minutes ago

  @Jay_D_Rosehill Nothing to do with CBC and everything to do with Sportsnet and @Rogers desire for a monopoly. It’s disgusting and they need to be shut down.

• 
  👻BassBoosterz🎃 (@MrBassBoosts) reported 5 minutes ago

  @RogersHelps It was the first time. The network is back but nothing from your end to explain this or what happened

• 
  SaintHavoc🇺🇦 (@LYF38) reported 8 minutes ago

  @RogersHelps @Bratt_world Or even more reason to just find free streams online and not to have to pay for gouged monopoly pricing that delivers a bad product for sake of maximizing profit

• 
  Graham Haigh (@GrahamHaigh) reported 9 minutes ago

  @RogersHelps Oh thank goodness. I’m a Rogers/Shaw internet customer. Was on the phone with a rep about a month ago. We’d agreed that I need a tech to come out and look at the installation. The service to the router is about 60% of what it should be. I was told a call was coming to schedule.

• 
  Eric (@furlongeric__) reported 14 minutes ago

  @Rogers sucks ***

• 
  Anne Proctor-Counter🇨🇦 (@ayym) reported 14 minutes ago

  @RogersHelps Can you confirm if Roger's has a legit campaign going on, subcontracted to a third party? That would help me to know if this is a scam

• 
  Judy Pickett (@JudyPickett1) reported 15 minutes ago

  Hey Rogers @Rogers Your wait time either online or phone is very poor! Looks like you need more human contacts to solve customer issues.

• 
  Paul Alberstat (@alberstat) reported 16 minutes ago

  @RogersHelps Somehow they are not there today. Still my wasting two hours on hold is UNACCEPTABLE!!!! You say that your technical support is open 24/7 which suggests you will actually answer the call! I’m seriously looking at other carriers now.

• 
  Minty (@Minty1337391) reported 17 minutes ago

  @Rogers **** you Rogers! You are nothing but anti Canadian. Get ******!🖕

• 
  The Old Nerd (@The0ldNerd) reported 18 minutes ago

  @CBC @Rogers you need to cancel Ron McLean now, without hesitation. You got rid of @CoachsCornerDC for less. Do the right thing...