Rogers outages and service status in Smithers, British Columbia

Problems in the last 24 hours in Smithers, British Columbia

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Smithers, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Michael DelPiero (@MikeDelpieroX) reported 3 minutes ago

  @Gork Instead of spending $500 million on a contract with Vladimir Guerrero Jr., how many additional call centre agents could @Rogers have hired to help reduce customer service backlogs and improve response times—both annually and over the full duration of the contract?

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  🍏🇮🇱🇨🇦 Georganne Was Right 🇺🇸🇮🇱🍎 (@georganneb) reported 3 minutes ago

  On hold for 35 minutes with @Rogers @RogersHelps "customer service". #wtaf

• 
  CanuckArgento (@CanuckArgento) reported 6 minutes ago

  @JustMeJamie64 @Rogers every single customer support that ive dealt with was in india...they have absolutely no idea wtf they are doing

• 
  Pastor Steve Cioccolanti (@PastorSteve) reported 9 minutes ago

  T-Mobile In Europe it stands for Terrible-Mobile. Weak to no signal in several countries :( Our Canadian friend no dropout in same places. It’s called @Rogers no one’s ever heard of it, but it works. @TMobile

• 
  BB (@bbbrazil__) reported 10 minutes ago

  @JustMeJamie64 @Syed57961202 @Rogers The data is still in Canada and all the big banks and most if not all big Canadian companies require Canadian data and cloud service locations. But it’s the internet and can be accessed from elsewhere.

• 
  Just Bored (@Breakin_Normal) reported 15 minutes ago

  @JustMeJamie64 @Rogers I keep getting calls from Roger’s, Telus and bell and most times you can barely hear them from all the background noise. You can tell they are not in Canada so usually I just act like I can’t hear them and hang up. Not like I want to sign up to new service like that.

• 
  Mertecracker (@JWatson42) reported 15 minutes ago

  @RogersHelps Is there an email solution? I did try the online chat, but they weren't able to access what was required.

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  Calvin Ing (@cal920c) reported 17 minutes ago

  @JustMeJamie64 @Rogers When I called bell, unless it was an after hours call. It was usually from a Canadian call center. Same with Air Canada. When I called at 2:00 am though, I did get an Indian call center, but thankfully my problem got solved.

• 
  K D (@_kd2357) reported 18 minutes ago

  @JustMeJamie64 @Rogers Telus is the worst, their call center is in which I would assume Mexico and they just keep bouncing you around to different departments because no one wants to help you.

• 
  Joey Prefontaine (@northshorejoey) reported 18 minutes ago

  @JustMeJamie64 @Rogers My recent call had this woman who didn't speak English, couldn't enunciate her words and mumbled. When you take Jobs away from Canadians in Canada and move your call center to countries that pay less to save money will never have customer service.