Rogers

Rogers Outage Report in Smithers, British Columbia

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Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Smithers, British Columbia

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Smithers and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Rogers Outage Chart in Smithers, British Columbia 12/19/2025 19:20

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Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (14%)

    TV (14%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (5%)

    Phone (5%)

  6. E-mail (4%)

    E-mail (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • JuniorBalvinn JR Balvin (@JuniorBalvinn) reported

    @CP24 Just got the bogus email from @Rogers CEO saying it was a "maintenance issue" absolutely no one buys this BS. 2 similar issues in 2 years? Time to leave this dysfunctional company as a customer

  • len_spencer *** Spencer 🌻 (@len_spencer) reported

    OK @Rogers time to get your **** together. I got two of my mom‘s friends, elderly we’re talking they’re in their 80s and their phone/net service has been out for three days what the f*ck.

  • ElviraExtasy 𝔼𝕝𝕧𝕚𝕣𝕒 (@ElviraExtasy) reported

    @Rogers really Rogers… the internet is out again… is it gonna be another 12 hours to fix?

  • gckonrath G CHRIS KONRATH (@gckonrath) reported

    @RogersHelps @Rogers Not too bright, customers will be switching, your power outage has affected emergency services, first responders, and the globe

  • sbudirah leumaS (@sbudirah) reported

    @RogersHelps Let’s be real. Your message today indicate a piece of hardware in your core network causes all this. But again the details continue to be vague because I think you are lying to all of us. Please be transparent and let your customer know the real issue.

  • TOTHEMAX22 Blue Star (@TOTHEMAX22) reported

    way to go @Rogers i see you still haven't fixed the issue completely. I am starting to get freezing issues with my cable AGAIN! This is really pathetic at this point, you should be ashamed of yourselves....🤡

  • MillennialStar2 Millennial_Fairy (Sarah) 🇨🇦🏳️‍🌈✊🏿✊🏾🇦🇫🇺🇦 (@MillennialStar2) reported

    @HowTrotter @Kompski @RogersHelps It's been confirmed that this was some kind of maintenance/ network update gone wrong but I agree if unacceptable for a million or billion dollar company and that being one of the main competitors in Canada doesn't prevent it from being hacked or cyber attack

  • Wine_Vinyl Steve Murphy (@Wine_Vinyl) reported

    The wait was worth it! Internet is back up - they needed to reboot the modem on their end. Yvette from @RogersHelps was super nice and quick to get the issue resolved

  • CentimeterMunro (Dr. Curt) Connor(s) Munro (@CentimeterMunro) reported

    No way my internet is down again @Rogers #internetdown

  • KrissiaBarahon2 Krissia Barahona (@KrissiaBarahon2) reported

    @RogersHelps My internet stills on and off through the day several times I’m not happy with the service