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Rogers outages and service status in St. Agatha, Ontario

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Rogers generated 1 outage signal in the last 24 hours around St. Agatha, including 1 direct report.
  • The most common problems reported in this area mention Internet, Total Blackout, and Wi-fi.
  • The most recent signal from this area was received Jun 11, 11:29 PM EDT.
  • 54% Internet (54%)
  • 23% Total Blackout (23%)
  • 15% Wi-fi (15%)
  • 8% TV (8%)

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in St. Agatha, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in St. Agatha, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

June 12: Problems at Rogers

Rogers is having issues since 09:40 AM EST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near St. Agatha, Ontario

The most recent Rogers outage reports came from the following cities: Kitchener, and Waterloo.

CityProblem TypeReport Time
Kitchener Internet 12 hours ago
Kitchener Internet 2 days ago
Kitchener Internet 4 days ago
Kitchener Internet 8 days ago
Kitchener Wi-fi 10 days ago
Kitchener Wi-fi 15 days ago

Nearby cities with recent reports

Kitchener

3 recent signals

12 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near St. Agatha, Ontario

Latest outage, problems and issue reports in St. Agatha and nearby locations:

  • NothingworksDan
    Dan (@NothingworksDan) reported from Kitchener, Ontario

    @RogersHelps I have an Ignite install question, that isn't in your app, community forum or FAQ. Surprised it's not listed anywhere, can you help?

  • DavidJLoredan
    David J Loredan, UE (@DavidJLoredan) reported from Kitchener, Ontario

    @RogersHelps This is on the ignite TV app, not the Box. I can send screenshots as well. No....that always causes problems. My set top box is working fine, but can't watch on app. Not going to jinx it and risk losing my internet entirely. Thanks anyways.

  • LorenPadelford
    Loren Padelford (@LorenPadelford) reported from Kitchener, Ontario

    Hey @Rogers your process to help customers when their phone number is stolen is seriously broken. You leave customers at signifcant risk for further fraud for no reason. Super disappointing and dangerous.

  • karynhynes
    Karyn Hynes (@karynhynes) reported from Waterloo, Ontario

    I typically always have a good experience dealing with Rogers customer service but the last 3 calls have been so brutal and I’ve gotten nowhere. @RogersHelps

  • anemic_sweet
    Natalie Zofia/identify as vaxxed (@anemic_sweet) reported from Kitchener, Ontario

    Thanks @Rogers for being a useless service.

  • Laineygirl
    Elaine (@Laineygirl) reported from Woolwich, Ontario

    Our #IgniteTv is still not working ... shocking I know! Yep, here I am again with the sarcasm. @RogersHelps #SorryWereHavingAProblemOnOurEnd

  • scoghlin
    S.Coghlin (@scoghlin) reported from Kitchener, Ontario

    Hi @Rogers fix the internet in Kitchener-Waterloo already. I don't pay my bill every other month, so let's get this stabilized!

  • LevisBecker
    Levis Becker (@LevisBecker) reported from Kitchener, Ontario

    @Rogers hey, we still don’t have reliable television service yet. It’s like day 4. We’re pretty fancy so we’ve got that bougie Ignite bundle. Given how fast you fill up my voicemail if I’m a second late on a payment, step your game up.

  • TheKarltopia
    Karl Zenith Nieva (@TheKarltopia) reported from Waterloo, Ontario

    @marty_d_ @Rogers I figured as much. Just wanted to make sure it wasn't a system issue. Looks like a capacity issue

  • craiger_c
    Craig Campbell (@craiger_c) reported from Waterloo, Ontario

    @RogersHelps any ETA on when the latest session timeout/unable to log in issues with the MyRogers app for iOS may get resolved? Maybe time for a new and reliable developer?? @rogers

  • TheKarltopia
    Karl Zenith Nieva (@TheKarltopia) reported from Waterloo, Ontario

    @RogersHelps This was pathetic. I'm pretty bad about this. With all the technology that you guys advertise, the fact that you don't have a Call Back option is mind boggling.

  • SallySarachman
    Sally Sarachman (@SallySarachman) reported from Kitchener, Ontario

    @Andy_Babensee @Rogers We just had it installed yesterday after a year of problems with our nextbox. With no TV again tonight, my husband and I literally almost ran out of things to talk about - until we started chatting about switching to Bell.

  • anemic_sweet
    Natalie Zofia/identify as vaxxed (@anemic_sweet) reported from Kitchener, Ontario

    Thanks @Rogers for being unreliable and **** you @JustinTrudeau for being a scumbag sack of ****!! You are really ruining the country. Way to go!!

  • jasanihardik2
    Hardik Jasani (@jasanihardik2) reported from Kitchener, Ontario

    @RogersHelps @Rogers i was on the highway, no internet, so has to take exit wtf......!! putting 🐥 from local business shop’s wifi

  • gastropod225061
    Allan Thompson (@gastropod225061) reported from Kitchener, Ontario

    I'm glad that Rogers Communications got rid of the hiccup from yesterday blackout,but not happy that OLG still had numbers drawing even though their system was down all day 🙃😔🙃that some of us couldn't get to play there numbers for any game @Rogers @OLG_CA

  • TheHowitzer9000
    TheHowitzer (@TheHowitzer9000) reported from Waterloo, Ontario

    Hey Sean, add @RogersHelps to your @DAZNSucks twitter page... just as bad, actually worse as people can’t even log in! @RogersHelps sucks! Never thought I would say a company is worse for media streaming than @dazn_ca but here we are!

  • MPocaterra1
    M. Pocaterra (@MPocaterra1) reported from Waterloo, Ontario

    @Rogers You guys should improve the internet service before promoting other products!

  • ishansa
    Ishan Abeywardena (@ishansa) reported from Kitchener, Ontario

    @RogersHelps I already have a personal @RogersHelps concierge whom I can call direct for the next few months (no aloof call centers). You really have gotten your customer service setup right. Kudos! I just wish I called you 3 weeks back instead of hoping I'd be saved by the bell.

  • GurpartapSS
    Gavy (@GurpartapSS) reported from Kitchener, Ontario

    @Bell #bellinternet #bellsupport. I am shocked by the service thay bell provides here in Kitchener. My @Rogers ignite had better consistency at 100 than your 500 plan. I hope you can do something about it, else I'm happily changing back to Rogers

  • NothingworksDan
    Dan (@NothingworksDan) reported from Kitchener, Ontario

    @RogersHelps What is the voicemail number, holding 1 doesn't work (wrong number). Setting up Alcatel flip phone. ...... All online help just says 'Just press 1 to access'

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • UTDManish007
    🇨🇦 UTDManish (@UTDManish007) reported

    @RogersHelps It's not yet setup. I received the email to setup the account, but while setting up it is asking for account number, which I don't have . I called customer care and still no-one shared. So I am frustrated.

  • mzlovergirll
    RIRI (@mzlovergirll) reported

    Wtf is @rogers problem, why is the internet down for hours now? #toronto

  • LoveMy7Wood
    Love My 7 Wood (@LoveMy7Wood) reported

    @RogersHelps Hours of being on hold and trying to get things resolved finally were by a very knowledgable supervisor but the process leading up to speaking with her were stressful, arduous and took hours of my life from me I will never get back.

  • drinklotsofh2o
    RichardYanker2U (@drinklotsofh2o) reported

    @LoveMy7Wood @RogersHelps Every time I would call Rogers I would start the call by saying “pass me through to customer retention because that’s where I’ll end up anyway”.

  • BlindLiberalism
    BlindLiberalism (@BlindLiberalism) reported

    @RogersHelps I’ve tried submitted one time last year for an issue they never responded. This recent one was just last week. Im not sure on the day because once I submit I never receive any message from the company. Why is it so difficult to get in contact by email?

  • SensSteadySteve
    SensSteadySteve (@SensSteadySteve) reported

    @netflix on @Rogers .. had to take as part of my package ..so many commercials it’s becoming unwatchable . This is a complete miss by Rogers. Don’t tell me to upgrade , I already pay for another 50 + channels I’ve never watched.

  • picklesandpear
    t. (@picklesandpear) reported

    @RogersHelps I haven't been getting the worst connection on and off since monday, at times it barely works or doesn't work at all, I cannot make incoming or outgoing calls, I called and nothing was fixed, I went in the store and changed my Sim it still is the same.

  • WriteLinesInk
    Jennifer Leigh (@WriteLinesInk) reported

    @RogersHelps I will be proceeding to hook up to a normal plan probably with freedom given Unlimited data 5 gigs upload speed and even better unlimited roaming which you doubt me $12.50 for when I was in Palm Springs and never used my phone. And between the $38 on the $45 that offer

  • kskytte
    Kaykay (@kskytte) reported

    @RogersHelps I spent the last 2 hours without internet, checked online, no outage listed. Contacted the chat and they couldn’t tell me if there was an outage and to call back during business hours. Suddenly internet is back, sounds like an outage to me. So frustrating.

  • LoveMy7Wood
    Love My 7 Wood (@LoveMy7Wood) reported

    If you are considering (or have to due to equipment failure like me) switching from Ignite to Xfinity on @Rogers here are some things to be aware of that they do not tell you before, during or after the transition. First, a new account will be opened, independent of your previous account, and unless you call and close your previous account, you will be double billed. Second, nobody will ask you for your credit card and it won’t be transitioned from your old account so unless you go online and add it, in a month you will be getting nasty notices. Three, if you have streaming services like Crave that you buy through Rogers it will not be transferred to your new account automatically. You must call to get it added. Fourth, expect at least one of the Xfinity boxes not to work properly. I’ve done the transition now at my cottage and home and multiple service visits and equipment replacements may be necessary. Fifth, if you have Rogers/ Yahoo email or Finance accounts they don’t automatically transition and multiple phone calls may be necessary and it may take the knowledge of a supervisor to get them going again. And sixth, Rogers goes out of its way to make speaking to an actual human being virtually impossible and you have to fight with AI and may be lucky and get through to someone in a few minutes or, like me, you can waste hours and hours on hold. And finally, they are going to email you a survey on how they did. Don’t fill it in right away. Wait a few days to make sure things work and work as they should. Good luck!