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Rogers outages and service status in St. Agatha, Ontario

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Rogers generated 0 outage signals in the last 24 hours around St. Agatha, including 0 direct reports.
  • The most common problems reported in this area mention Internet, TV, and E-mail.
  • The most recent signal from this area was received Jul 20, 4:45 PM EDT.
  • 47% Internet (47%)
  • 33% TV (33%)
  • 7% E-mail (7%)
  • 7% Total Blackout (7%)
  • 7% Phone (7%)

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in St. Agatha, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in St. Agatha, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 22: Problems at Rogers

Rogers is having issues since 05:40 PM EST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near St. Agatha, Ontario

The most recent Rogers outage reports came from the following cities: Kitchener, and Waterloo.

CityProblem TypeReport Time
Kitchener Internet 2 days ago
Kitchener Internet 2 days ago
Waterloo Internet 3 days ago
Kitchener TV 6 days ago
Kitchener Internet 6 days ago
Kitchener TV 16 days ago

Nearby cities with recent reports

Kitchener

4 recent signals

2 days ago
Waterloo

1 recent signals

3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near St. Agatha, Ontario

Latest outage, problems and issue reports in St. Agatha and nearby locations:

  • pisceanpaul
    Paul Cocker (@pisceanpaul) reported from Kitchener, Ontario

    @RogersHelps No offense, but 5 days is crap. I missed work because of this too. Plus my TV is still acting up. Try again, you can do better than that.

  • jasanihardik2
    Hardik Jasani (@jasanihardik2) reported from Kitchener, Ontario

    @RogersHelps @Rogers i was on the highway, no internet, so has to take exit wtf......!! putting 🐥 from local business shop’s wifi

  • mariamin59
    Maria Minutillo (@mariamin59) reported from Kitchener, Ontario

    @MapleLeafs @Rogers I support #Easterseals, however I heard that you abandon kids when they reach 18 years of age 😔

  • SchieckKaren
    Karen Schieck🇨🇦 (@SchieckKaren) reported from Woolwich, Ontario

    @RogersHelps I think I have paid my last bill. I can’t afford you anymore. Any suggestions folks for cheaper cable and home phone and internet and I need to leave #Virgin and find a cell phone service and new cell phone.

  • LorenPadelford
    Loren Padelford (@LorenPadelford) reported from Kitchener, Ontario

    Hey @Rogers your process to help customers when their phone number is stolen is seriously broken. You leave customers at signifcant risk for further fraud for no reason. Super disappointing and dangerous.

  • ishansa
    Ishan Abeywardena (@ishansa) reported from Kitchener, Ontario

    @RogersHelps I already have a personal @RogersHelps concierge whom I can call direct for the next few months (no aloof call centers). You really have gotten your customer service setup right. Kudos! I just wish I called you 3 weeks back instead of hoping I'd be saved by the bell.

  • karynhynes
    Karyn Hynes (@karynhynes) reported from Waterloo, Ontario

    I typically always have a good experience dealing with Rogers customer service but the last 3 calls have been so brutal and I’ve gotten nowhere. @RogersHelps

  • gastropod225061
    Allan Thompson (@gastropod225061) reported from Kitchener, Ontario

    @vidman hey Dan what do you do when Sub Contractors from @Rogers Communication can't seem to be able to fix a issue with your house phone which has been down since Thursday night,look at by 3people on the weekend,still not working,talking to someone on phone doesn't help either

  • PlanetC63
    Claire Donnison (@PlanetC63) reported from Kitchener, Ontario

    WORST SERVICE EVER @TekSavvyCSR we have had no internet for a week. @RogersHelps is being totally uncooperative and we’re stuck in the middle between “We’ve told Rogers” and “You need to check with Teksavvy”

  • TheGospelOfChad
    Chad R. Smith (@TheGospelOfChad) reported from Kitchener, Ontario

    @RogersHelps Sent a DM as requested. Thanks for not responding and proving my point about your terrible customer service.

  • TheKarltopia
    Karl Zenith Nieva (@TheKarltopia) reported from Waterloo, Ontario

    @RogersHelps This was pathetic. I'm pretty bad about this. With all the technology that you guys advertise, the fact that you don't have a Call Back option is mind boggling.

  • kaylacforget_
    KaylaChristina (@kaylacforget_) reported from Kitchener, Ontario

    For the amount of times service has gone down (and long periods of time) this week in my area, @Rogers should be offering their customers a bill credit....yeah right 🤣 PS. I still don’t have my services back. Doubt they’re going to pay the overages on my cellular bill 🙃

  • reg_martin
    Reg Martin (@reg_martin) reported from Waterloo, Ontario

    @1Kishka @RogersHelps Sorry, @1Kishka. I was directing that rhetorical question at @RogersHelps. I would like to watch CNN too, so I hope they fix the feed.

  • AidenPurcell
    Aiden Purcell (@AidenPurcell) reported from Waterloo, Ontario

    When you have been a @Rogers wireless customer for nearly 20 years and you call not once but twice (2 questions) and get quotes to cancel your service because it's too expensive and there are better offers out there and no one even tries to convince me to stay..easy choice

  • kevin_maltby
    Kevin (@kevin_maltby) reported from Kitchener, Ontario

    But that BREAKS an awful lot of EXISTING device configurations @Rogers. You want to offer a new feature, great. Good for you! But to break things, at scale, by default is a very poor decision.

  • TheGospelOfChad
    Chad R. Smith (@TheGospelOfChad) reported from Kitchener, Ontario

    @RogersHelps Thanks a lot you useless *****. I need to use a mobility service to get to work. In order to secure my ride for tomorrow I need to pass Covid screening. Which I can't do because I have no ******* phone service. So now I'll be out a day's pay. T

  • TheHowitzer9000
    TheHowitzer (@TheHowitzer9000) reported from Waterloo, Ontario

    @pizz1986 @Sportsnet @Raptors @RogersHelps Exactly, zero issues on the TSN app when they have the games.... zero. @RogersHelps is shitting the bed tonight big time. Going to be a lot of cancellations tomorrow. **** you Rogers!

  • AndyCWood
    Andy Wood (@AndyCWood) reported from Waterloo, Ontario

    @RogersHelps my ignite tv, internet, and home phone went down this morning. #sad

  • TheSmileCEO
    Jimmy Moss (@🏡) (@TheSmileCEO) reported from Waterloo, Ontario

    @RogersHelps home internet intermittently going down for 3-5 minutes at a time multiple times per hour. Is this a known issue? I’m in Waterloo, Ontario.

  • krinal
    Krinal Mehta 🇮🇳🇨🇦 (@krinal) reported from Waterloo, Ontario

    @Rogers Hi team, called in to cancel my ignite home internet plan but the wait time was 2 hrs +. Can I just send an email /online cancellation request?

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • colleendepapp
    Colleen de Papp (@colleendepapp) reported

    @alancross @Rogers I agree! When trying to find out if there is an internet outage in my area it's like pulling teeth trying to get an answer. #shameful

  • sharongregson
    Sharon Gregson (@sharongregson) reported

    No I am not a @Rogers customer and the last dozen times your staff called I asked to be taken off your call list. Why do I have to track down the number to call and wait on hold and be transferred to five people just to ask you not to call me every week? #Rogers

  • VasDeferen
    Vas Deferen (@VasDeferen) reported

    @alancross @Rogers Their service is terrible.

  • reptoid27
    Reptoid - Independent Content Creator (@reptoid27) reported

    Shaw @Rogers is so abusive towards DISSABLED people that they actively attack them for NOT being placed on hold for an HOUR just to say "Yes, Saturday is fine" when the CCTS demands they fix my internet! They have NO call back number and are not effective at emails! CEO Alex!

  • Stevest48366771
    SteveSteele 🇨🇦 (@Stevest48366771) reported

    @alancross @Rogers My sister has Rogers - TV, Internet, and home phone. Half my calls immediately go to voicemail and she never gets it. Then there's all the outages. What happens if there's a fire? She can't call 911 and her house burns because Rogers was down.

  • UntamedVoice
    UntamedVoice (@UntamedVoice) reported

    @Rogers still no resolution. Why would you email an offer $45 after autopay for 5G+ unlimited data popular high speed, and then put $50 on offer page? Yes I’ve been on phone with your customer service for 4+ hours. This is ridiculous.

  • italianshlong
    Jim (@italianshlong) reported

    @alancross @Rogers Their customer service is awful. They are lucky Canada lets them run a monopoly.

  • Blubb3ry
    jane doe (@Blubb3ry) reported

    @alancross @Rogers The more money they make the less service their customers get!

  • gabycecilia82
    Gabriela Cecilia (@gabycecilia82) reported

    @RogersHelps I don’t even know any more. I have one ticket number and a bunch of interaction numbers. When I use Anna to check my ticket, it doesn’t recognize it. Yesterday when I called apparently that ticket had been resolved, but my issue had not.

  • ottawaretail
    Marie Ottawa (@ottawaretail) reported

    @Rogers i'm trying to connect with you on the phone and it keeps telling me there too many in queue and hanging up on me that is very rude.