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Rogers

Rogers outages and service status in Thurso, Quebec

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Full Outage Map
  • Rogers generated 0 outage signals in the last 24 hours around Thurso, including 0 direct reports.

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Thurso, Quebec

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Thurso, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • Just_Mamma_Gee
    mamma tuch 🇨🇦🇮🇱❤️💙 (@Just_Mamma_Gee) reported

    @Rogers would get a lot less hate if a) they got rid of that awful hold music b) they introduced a call back feature @RogersHelps #torturemusic

  • georganneb
    🍏🇮🇱🇨🇦 Georganne Was Right 🇺🇸🇮🇱🍎 (@georganneb) reported

    @SchwartzTime @Rogers They should be ashamed that they have a department called customer care. It should be called customer we don't care.

  • keskindidem
    Didem (@keskindidem) reported

    I’ve spent weeks trying to resolve billing issues caused after moving from Toronto to Montreal, where you couldn’t provide service. I’m being charged fees I was told would be removed, and my payment arrangement was changed without my consent. How is this acceptable? @Rogers

  • CraigDeCraene
    Craig DeCraene (@CraigDeCraene) reported

    The best part of a @Rogers customer service representative calling me to ask about my service was when I was in ND where the cell reception is the worst and having them hang up on me…

  • jforrest
    Julie Forrest (@jforrest) reported

    I’m sorry, Marina. Welcome to Canada. @RogersHelps is the worst (except maybe next to @AirCanada)

  • h_abi16
    Abi 💜 (@h_abi16) reported

    @RogersHelps That would be great because we recently did renovations and the internet cables are not working which is why we need a technician to help with the install.

  • Bellyhungry
    Queens Fort (@Bellyhungry) reported

    @RogersHelps Sometimes I got the message: This service is currently not available. Please try again later. Sometimes, I just got a blank screen.

  • djlennywhelan
    djlennywhelan (@djlennywhelan) reported

    @RogersHelps Bull! The call cuts off after 2 hours, and I’m Not starting again. Either someone contacts me for a service appt, or I’m returning every piece of your ****** equipment to one of your useless outlets

  • mkmaster0003
    MO (@mkmaster0003) reported

    @RogersHelps @Rogers One of the most unprofessional ways to get in contact with customer service. I need to talk to customer service to discuss a few things about my account. And they decided to hang up on me, because they said, there's high volume calls at this time.

  • cafveteran
    SJ (@cafveteran) reported

    @Rogers you have horrible customer service: 1. Your AI is utterly useless. 2. I call in and have to go through your AI and other prompts only to be told that you cannot handle the call at this time due to high call volume. BS. You don't make people do all that only to tell them that you can't do your jobs. 3. I receive a discount through your Rogers Preferred Program as I'm a veteran. It's through the CF One program. I received not one, but four emails recently to confirm that I am still eligible for the program. Well duh, I'll always be a veteran! 4. I've been trying for over a year to change my address with your various systems, yet you still have my old address. 5. I went into one of your physical stores to try to resolve all of these issues and was told that there was nothing that they could do for me. The gentleman wanted to help, but he showed me where he was restricted by your own systems to fix the problems. 6. This is all on top of your complete and utter failure to safeguard my phone number from being stolen in May 2025 at one of Chatr Mobile kiosks in the St. Laurent Shopping Centre in Ottawa. The thief then went into multiple bank locations and stole $75,000 from me. Police were contacted and have an arrest warrant out for the thief. Get better customer service and protect our privacy.