Rogers outages and service status in Thurso, Quebec

Problems in the last 24 hours in Thurso, Quebec

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Thurso, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sanka Jayasundera (@Zenblime) reported 3 minutes ago

  @Rogers rogers tech support is the absolute worst!!! After waiting two days for 6 hours each with two ppl left to go they cut me off!! This company should be broken up get rid of their monopoly. Its cos of this they toss around

• 
  Ranjan Soni (@_RanjanSoni) reported 4 minutes ago

  @RogersHelps All I need is the wifi calling isn’t working. When I turn it on I get a message to call your number (which I won’t do again). I have tried Anna but it’s useless. This should have been a simple solution not requiring me to spend hours waiting for an agent.

• 
  🇨🇦 Peter 🇨🇦 (@peter101s) reported 4 minutes ago

  @RogersHelps Too late now. Always was a strong supporter of Roger’s and their amazing customer service but since last year with the cuts to staff, reduced support channels and hours and contracting out customer service to 3rd world countries who have zero knowledge on the company I’m done.

• 
  Pixxsta (@Pix_xtar) reported 5 minutes ago

  I hate you @rogers you are terrible a tornado comes by for the first time in 30 years and you shutdown for 6 hours giving me automated phone call responses and than one of you’re employees cal me to ask if I wanna upgrade my plan or whatsoever

• 
  🇨🇦 Peter 🇨🇦 (@peter101s) reported 7 minutes ago

  @JMCInformation @Rogers That’s for the info @JMCInformation , I will also contact them with my issue. Even though I canceled all Roger’s services after almost 50years because of their horrible customer service after they layed off staff and contracted customer service to 3rd world countries.

• 
  Officially HarjjiB (@HarjjiB) reported 10 minutes ago

  @RogersHelps I did, and they sided with merchants TOS ( terms of service) and said I don’t have a dispute as the merchant doesn’t offer refunds.. if the merchant offered refunds then why was I disputing the charge

• 
  Freeze (@handa_suhas) reported 12 minutes ago

  @Rogers you can't even resolve the simple internet issues w your Xfinity and you expect to sustain through your self inflicted crisis....what a mess, already missing @Bell

• 
  Joelien Jose (@joelien) reported 13 minutes ago

  @RogersHelps Outage in L5W 1H5 area. This happened last month too. Seems like a neighborhood issue and more widespread

• 
  Andy Potter (@aap53) reported 13 minutes ago

  @RogersHelps I have spoken to them on more than one occasion and there has been no resolution.

• 
  Chiranjeevi Nagiredd (@chirutweet) reported 18 minutes ago

  @Rogers @CanadaTelecoms @CRTCeng Please help.