Rogers Outage in Tottenham, Ontario

@DominousNolen @Rogers @RogersHelps Now I've been told it could take another 24 hours for service to be restored. Madness. I'm looking at changing providers this week, I can't deal with this.

@RogersHelps Our Rogers line got knocked down by a tree yesterday, that runs to our house. I cannot get thru via phone nor with Anna. I just want someone to add us to their list to get it fixed. It’s also a hazard lying low across the road. Pls advise.

@RogersHelps hello, just enquiring on service outage at 8 Farm Greenway in North York. Vic Park and York Mills area.

@Rogers @RogersHelps Hi., everytime I’m making a phone call the voice sound muffled. Turned it off and on but having the same problem.

So @RogersHelps you guys just hang up on ppl now after 15 mins? 3 calls, 3 hang ups while trying to resolve issue...multiple attempts since 10am...what a joke

@The_IT_Nerd @Rogers That really, really sucks! Not that this is a solution for everyone and not that this ought to be necessary but the bright side is that with things like libraries and coffee shops open again it isn’t necessarily a total day ruiner (vs during the height of lockdowns)

@RogersHelps @PRBagga Here in Eglinton and Bayview the same issue….

@davesbarnett @Rogers @Sportsnet I'm having the same problem

@amdelgreco @Rogers @RogersHelps Same here. Just got off the phone with support. Wanted to send somebody in 2 days!! I work from home. This is their last chance.

@RogersHelps we’ve been having wifi and tv problems since yesterday in Leaside area. Do you know why & what can we do about it?

@CRTCeng @Rogers @RogersMediaPR I would like to know how in 2022, Rogers is blatantly refusing to unlock older devices for non customers. In fact, if you call them, their managers refuse to speak to you and agents refuse to help you.

Dear @RogersHelps, My employment relies on an Internet connection that doesn't crap out several times a day. Please fix the issue I discussed with several of your reps yesterday! Thank you

Is there a @RogersHelps outage in the m1w area?

@flobu1a @Sportsnet @RogersHelps Just terrible.

. @Rogers has the absolute worst customer service of any company I’ve ever worked with. Not just any Canadian telecom company - any company. Ever. How are they still in business?

.@Rogers has the absolute worst customer service of any company I’ve ever worked with. Not just nay Canadian telecom company - any company. Ever. How are they still in business?

@RogersHelps so if I call rogers to order a new phone you guys are charging me a $50- but if I order it online there’s no charge? Terrible system in place here- you cant help people without taking more money?

@RogersHelps Terrible customer service! Was just accused of lying about a bill I received. Get your crap together!

.@RogersHelps any help on wifi being down. Yes I dm’d you a while back

@jrovsovskein @RogersHelps It is horrible! We’re our for a bit almost daily. Our power was flickering earlier too.

@timandfriends @Rogers Who gives a ****. Why am I being shown this ad. I couldn't care less about sports

Poor communication from @RogersHelps to residents of Ottawa is a result of being part of a protected oligopoly. Their merger with Shaw should not be supported @anitavandenbeld

Tired of using @RogersHelps as my service provider. Need to change my line to Bell/Telus ASAP

@RogersHelps I find it hard to believe you don’t have a game plan or which areas will be fixed when. This is very unprofessional of rogers and I hope many people quit your horrible service.

@RogersHelps This is getting ridiculous. You better pay for all the data everyone has been using. I understand it was a power outage but we pay big money for your crappy service. Everyone has ask you guys when it will be fixed and a game plan. You guys keep saying thank you for your patience.

@RogersHelps Thanks @rogershelps. Will we be compensated for the time spent without service?

@JFClaudeMSM @RogersHelps We hope the service will be restored soon. There was a lot of damage to the infrastructure. Sorry for the inconvenience. -KF

Hey @RogersHelps, can someone let me know when Internet and TV service might be restored? Going on day 5 without either. Makes working from home a bit tricky.

Going on 111 hours without home Internet. Power’s been back on for 36 hours. Our provider @TekSavvyCSR is great… fault lies with @RogersHelps infrastructure, who either incompetently can’t, or steadfastly refuse to, provide an estimated time for service restoration. #WFH #K4A

@RogersHelps You really should be doing something. People are going over on data just to be connected to help, or to work, or anything. As I understand it, Bell is offering to waive some data costs. That’s the least you can do.