Rogers Outage in Tottenham, Ontario

HELP @Rogers, your 5G network contractors were on my street just after Easter & left dozens of homes with 4ft deep holes on our front gardens w a piece of plywood & a construction cone on top. Said they would fill holes in 2 days...it’s July 1. Holes not filled. Help!

@CanadaKaz Could be a hw problem @RogersHelps

@RogersHelps your internet connection is so glitchy in my area 😡 with people working from home these days you should really get your s*it together!! My neighbours and I have called to report problems many times with no resolution. I’ll be switching to another service provider.

@RogersHelps hey, this is the third day in a row that my internet is not available/inconsistent. I pay for this service, I'm trying to work remotely, I shouldn't have to tether to my cell. Inconsistency is not what I want in my internet service.

@RogersHelps I’m experiencing internet outage in East York. Please help!

@RogersHelps 3 calls. 4 hours wasted. Your DM service sucks too. 15 year senior who always pays her bills on time. Completely ignored. We are calling tomorrow to cancel. Paying last bill and we are done. Disgusting. Filing a complaint with @CRTCeng too. Shameful behaviour.

@RogersHelps One hour on hold to try to get someone to figure this out. I hung up. I’m switching. Unreal. Worst #customerservice. Screwing a 15 year loyal client. A senior. Wow. Just unreal.

@RogersHelps internet not working again and again

@RogersHelps random internet crashes are amazing wjen evryone works from home now...you would think this wouldn't be a problem in the biggest city in Canada...

@Rogers my internet has been down for hours and I can’t work my class. You’re letting a lot of people down.

@Areathrasher @RogersHelps Just saw the email about service disruption in my area.

@RogersHelps I’ve had slow internet in Toronto the past couple days... I see many similar complaints here on Twitter. Please advise if there is a known issue and what may being done. Thanks.

@gregobr @tower_Guy @Bryson_M @shruti_shekar @Bell @RogersHelps @NavdeepSBains Problem is that if you don't get a new 5G phone, you would still be paying for someone else who does. Maybe less so with the current financing model, but that is one of the problems with having meaningful competition only at the top end of the market.

@RogersHelps Yes still need help

@RogersHelps DMd you with an Ignite problem. Please check. TIA

@RogersHelps Service was back this morning. Thanks

@RogersHelps Internet is down yet again. Too many times over the last few weeks. :/ I know you always try to help on here, but really, we just want some consistent service, and not to have to keep asking for help. :(

@RogersHelps Never got a follow up email confirmation for my appointment. Stuck sitting waiting wondering if it will happen or I have to start all over again. 😡

So my @Rogers Ignite is down. Used my @Bell service to contact you. Got a COVID questionnaire even though your tech people won’t come inside anyway. Internet is essential in these times. I work from home and have to pay double as neither is reliable.

@RogersHelps I tried rebooting and I’d just lost service after about 30 minutes again

@RogersHelps @Rogers And I agree your network is being overloaded, been going on for years. You want our money, and you’re not living up to your half of the contract, providing the service.

@RogersHelps @Rogers Phone was rebooted. You have serious network issues in this area and I’m getting fed up with it. Furthermore to have a tech tell me moments ago that these numbers are normal is absolutely ridiculous. Interaction # I1516423117

@Rogers What it’s saying so I have to hang up now Im here with zero help expensive internet that doesn’t do what i need it to and a horrible customer support that can’t even help me

@Rogers Why does my Modem shut off randomly through my day. It starts right back up after and completely messes whatever I’m doing online up. I pay way way way too much money to put up with this. Then I call your support line and the voice opperator is so glitchy I can’t even understand

@RogersHelps Our home internet has been constantly glitching and is now completely down. I have restarted the device and still not working

@RogersHelps Nothing else seems to have the issue, no. For further clarification, when I click the last button instead of returning me to the homepage of YouTube, it's as if I pushed up on the arrow keys. I have to forcefully relaunch YouTube to get to the home menu.

@RogersHelps The frequency of calls from malformed numbers has not changed. I hate to break this to you - but it is NOT working.

@Rogers fix your ****, there’s WAY too much downtime to even remotely try to do schoolwork.

@Rogers I worked as a printer technician for HP for years. Based in B.C. Canada. If any customers asked, we had to give a very specific address in Seattle if a customer didnt believe we were American.(we weren't) This is all a PR stunt to get you to trust in an "All Canadian company".

@rogers for a telecommunications company with a awful monopoly on how canadians get connected for an exorbitant amount, you think your wifi would reach my back yard 😔