Rogers outages and service status in Tweed, Ontario

Problems in the last 24 hours in Tweed, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Tweed, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  kakes (@kerrykakes) reported 6 minutes ago

  Hey Roger's can you explain to me why when you Roger's blocks for spam, I go in and block same # that your system STILL allows this number to go thru to my voice mail? Does this not defeat the purpose of the block? Getting 10 vm a day from this one spam# FIX YOUR SYSTEM @Rogers

• 
  🥢⟭⟬ Into the ☀️ (@HOT7forever) reported 8 minutes ago

  Something is going on with @Rogers cellular connection in ottawa. Like why do I have zero reception and in most of the city. It’s not only me either. They need to fix their towers or something.

• 
  Zulissima (@ZulmaJ) reported 10 minutes ago

  @Rogers so terrible that I have been on hold for the last 3 days for over an hour each time and still not able to speak to someone. 😖

• 
  KIRO Service Consultation (@ampharan) reported 10 minutes ago

  @Rogers why is Roger’s go out of their way to do dumb things? Closed our cell accounts, almost a year ago , finally got a refund owed then now charge us with roaming. What is wrong with you ? Bad terrible service

• 
  Sydella (@newfiegirlrules) reported 13 minutes ago

  @RogersHelps Our phones live in an otterbox or Speigen cases with screen protectors. They were perfect when put in their boxes. The initial report was that you never received one of the phones. But when I said I had proof of delivery & asked for a supervisor (part of whos conversation

• 
  Ontario Frugal Finds (@OntarioFrugal) reported 14 minutes ago

  @ODSPoor @RogersHelps That is really weird! I got my $20 gift card from Dollarama - no problem.

• 
  @HolyDegenerate (@RandySaretzky) reported 17 minutes ago

  @RogersHelps @outnaboutlizzoc I’m on hold to cancel EVERYTHING. On hold yesterday for 2 hours. Iv had it with the horrible customer service and over charging

• 
  Geoff aka Holdfast043 (@GeoffdBarrett) reported 19 minutes ago

  @RogersHelps I did indeed as it was a pretty bad job of customer support. I will gladly give it to you.

• 
  Nikki (@NicoletteFuller) reported 20 minutes ago

  absolutely HATE dealing with @Rogers. We went on our trip and had our plans changed around so we wouldn't have a huge phone bill... The sales associate lied to us about what we were getting. Came home to a $500+ bill. Have had the runaround like crazy; the store won't deal with us. Online people couldn't help... had to talk to a phone rep who said they would correct the mistake and only took $60 off the bill... had a normal month of not being anywhere, and STILL my bill is astronomical. I'm so sick and tired of cellphone company reps giving smooth talk, yet the second they screw up and you try to get your money back, you have to jump through fire, talk to 5 different people who say they can't do anything, and still get screwed over. I need a decent Canadian cellphone provider service that isn't going to give us the runaround.

• 
  GoJays (@GoJays) reported 21 minutes ago

  @RogersHelps I’ve been trying to get through to someone on the phone for 3 days and the system keeps telling me to call back. The automated chat on your website can’t help. What kind of customer service is this??