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Rogers outages and service status in Lachine, Quebec

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Rogers generated 6 outage signals in the last 24 hours around Lachine, including 6 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received Apr 21, 12:14 PM EDT.
  • 80% Internet (80%)
  • 12% Wi-fi (12%)
  • 5% Total Blackout (5%)
  • 2% TV (2%)

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Lachine, Quebec

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Lachine, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 21: Problems at Rogers

Rogers is having issues since 09:40 AM EST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Lachine, Quebec

The most recent Rogers outage reports came from the following cities: Montréal.

CityProblem TypeReport Time
Montréal Total Blackout 3 hours ago
Montréal Wi-fi 4 hours ago
Montréal Internet 4 hours ago
Montréal Internet 4 hours ago
Montréal Internet 5 hours ago
Montréal Internet 8 hours ago

Nearby cities with recent reports

Montréal

12 recent signals

3 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Lachine, Quebec

Latest outage, problems and issue reports in Lachine and nearby locations:

  • gabityabi
    Gab (@gabityabi) reported from Montréal, Quebec

    @RogersHelps I need assistance with my bill can't find a phone number the chat robot doesnt help

  • wrenchsays
    Dave Coleman (@wrenchsays) reported from Dorval, Quebec

    Conversation with the taxi driver at the airport: Me: I'd like to pay with card; it that doesn't work because @Rogers is down, I'll pay with US cash. Driver: You want to pay US cash? M: No. I'd like to try my card. If that doesn't work: US cash. D: I can take US cash.

  • wzaatar
    Wadih Zaatar (@wzaatar) reported from Montréal, Quebec

    @RogersHelps 7 hours over two days with a dozen people from your support team only to be told that the plan I had for a year was actually not supposed to be available. Ended up canceling two lines. Very disappointed.

  • SydDc4life
    It's Your Boy SYD. God, Family, Football (@SydDc4life) reported from Montréal, Quebec

    @watchboysvlog @RogersHelps Bro I'm so down. I want to cancel my line with them but I'm under contract. Such a garage company. Can't even give a time frame or tell us what's wrong with the service.

  • pguert
    Pguert 🇨🇦 (@pguert) reported from Montréal, Quebec

    @Rogers ...getting back to me for the details of this horrible situation.

  • melojeffrey
    Melo. (@melojeffrey) reported from Montréal, Quebec

    How ******** is this possible... Only 2 days after my data reset, I already got the notification where I reached half way of my GB’s for the month of March... BRO I BEEEEEN ON MY WIFI AND BEEN ON WIFI AT WORK. @Rogers WHY TF YALL ROBBING ME 😤

  • thisIsTlak
    thisIsT (@thisIsTlak) reported from Montréal, Quebec

    @madebygoogle Yes I do need help, let me know how to reach out. I got my device through @Rogers

  • mariuch10
    Mario Sagarrica (@mariuch10) reported from Montréal, Quebec

    @RogersHelps Notifications don’t mention that the only way to get additional data after going over is by changing my monthly plan. That’s a load of crap to have me upgrade my plan and and pay more monthly. 🍌 @Rogers

  • owais_zahid
    owais zahid (@owais_zahid) reported from Montréal, Quebec

    I am curious to know the root cause of #rogersoutage. If you are telling me that it is because of an upgrade, you have the most incompetent networking team in the world. It is utterly baffling to see this kind of outage without extreme external factors. @Rogers

  • FakeUpSid
    Delhi Buoy (@FakeUpSid) reported from Montréal, Quebec

    @RogersHelps @Rogers @RogersHelps sheer waste of time, your customer service drop the call midway after 2.15hr. Didn’t even get time to show my annoyance. Your DM help was as useless,would suggest to all never think enrolling to Rogers network. The brand service is literally crap

  • AppleRajni
    RajniApple (@AppleRajni) reported from Montréal, Quebec

    @RogersHelps @ChartrandCather 256 is slow, that’s the same as ChatR

  • phabriss
    fabrice (@phabriss) reported from Montréal, Quebec

    hey @Rogers @RogersHelps, the credit you think you’re gonna give me won’t be enough. because of your outage, i couldn’t work on Friday, you’re gonna have to cover my salary for that day

  • NinaTheWanted93
    glow queen✨ (@NinaTheWanted93) reported from Montréal, Quebec

    @Rogers @Apple My iphone battery sucks, how can I fix it

  • AnishPatel3006
    Anish Patel (@AnishPatel3006) reported from Montréal, Quebec

    @RogersHelps How much loud will I have to speak for you to hear my problem? 😲

  • AnishPatel3006
    Anish Patel (@AnishPatel3006) reported from Montréal, Quebec

    @RogersHelps I hope you find my dm soon and got to get a solution.

  • OshanDelisle
    Oshan (@OshanDelisle) reported from Montréal, Quebec

    @RogersHelps @rogers (Part 1)The current technical issues at Rogers are quite concerning. All 5 of my lines have experienced dropping calls and non-functional data since last night. I pay far too much monthly, for my services not to be reliable when I need them.

  • Rafi_Farkas
    Mr. FrozenToast (@Rafi_Farkas) reported from Montréal, Quebec

    @Rogers Big shout-out to Rogers! I ordered a new phone because unfortunately my current device suffered a broken screen. Anyways, the new phone arrived- along with a free gift in the form of Galaxy Buds! Was nog expecting that! Thanks Rogers!! #happycustomer

  • pguert
    Pguert 🇨🇦 (@pguert) reported from Montréal, Quebec

    @Rogers ...enough pain to deal with. She informed me today that her previously pristine credit score was reduced by 200 points. This makes me so angry - my mother doesn’t have the energy to pursue the issue, but boy do I. I request a full investigation into this matter. Thank you for...

  • SydDc4life
    It's Your Boy SYD. God, Family, Football (@SydDc4life) reported from Montréal, Quebec

    @RogersHelps This is the most unprofessional unreliable company ever. How can you say we are doing our best to restore service and not provide an approximate time this will be resolved. I swear I'm leaving Rogers if they don't compensate me. I'm losing money today because if this.

  • phabriss
    fabrice (@phabriss) reported from Montréal, Quebec

    after 14 years with @rogers, i cancelled my service: their customer service is bad, and most of all their service sucks and is unreliable.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • J0hnHaw3s
    name can't be blank (@J0hnHaw3s) reported

    @RogersHelps YES!! One of our TV boxes went kaput..as they've done previously. The poor guy on the phone did everything he could to fix it, but like times previous, it failed. Now we have to go through the same routine on the phone, to get what we should have in the first place, a visit from a tech to replace the box!!! Rogers makes it as DIFFICULT AND TIME CONSUMING AS POSSIBLE to get service..why don't you have a call back feature? This is 2026, you're a communicatins company..I don't get it.

  • Yvrscribe
    Ann (@Yvrscribe) reported

    @RogersHelps my elderly mother's landline doesn't work nor does her TV. Her phone is literally her lifeline. We called and said a technician would come by Tuesday. This is not acceptable. Please help us.

  • Lalala40426422
    Lalala (@Lalala40426422) reported

    @Rogers hey rogers when are you going to start hiring agents who speak English as their first language so us Canadians can have good customer service again?! The service I received today is horrid. The amount I pay every month should warrant training CANADIANS. About to cancel!

  • PotunaSalad
    Dan (@PotunaSalad) reported

    @RogersHelps From my experience, the Rogers Ambassador Team is totally useless. They botched my account and flat out lied to me and then made unauthorized changes to my account that even your customer care team can't seem to figure out! 19 year customer that's about to switch!

  • pozpiggy86
    Chris P Bacon (@pozpiggy86) reported

    So it has now been almost a full 24 hours that @Rogers has been down and every time they have given for service restoration has come, only to see that they have extended the deadline. This is NOT a way to make a good first impression with a new customer. I want service credits!

  • ss_pandya
    SAMIR PANDYA (@ss_pandya) reported

    @RogersHelps Yes I did after almost 3 hours. They mentioned it was network related issue and it got fixed after 12 hours! Surprisingly my wife and neighbors who are all on Rogers have no issues at all! Its my business phone and I lost 12 hours of work without satisfactory explanation. Thanks

  • BreanneDodds
    Bre #E4L 🖍🇨🇦 (@BreanneDodds) reported

    @RogersHelps hello! Can you give an update and estimated time on for the Rogers/Shaw outage in Colwood BC caused by an MVI at Sooke rd and Kelly rd?

  • StayFrosty_11
    Stay Frosty (@StayFrosty_11) reported

    @CanucksCritic @Canucks @Rogers Go touch some grass and get some sun you miserable piece of ****

  • KingstonAgent
    Shane Ruys - 🇨🇦 (@KingstonAgent) reported

    @Rogers Trying to remove a “Unison-add on” as I have no need for it & no idea why it’s on my bills. Try it online and get a “sorry something went wrong and we’re working as quickly as we can” message, so try online chat to wait 2 hrs in queue only to be dropped. Brutal “service”

  • _TheCaptaincs
    Wut? (@_TheCaptaincs) reported

    @RogersHelps It is 2x the price to change my plan while staying with you. If I canceled my service and started from scratch it’s half the price. What a travesty of a company.