Rogers Outage Report in Lachine, Montréal, Québec
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours in Lachine, Québec
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Lachine and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 25: Problems at Rogers
Rogers is having issues since 08:20 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (54%)
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Wi-fi (15%)
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TV (14%)
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Total Blackout (7%)
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Phone (6%)
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E-mail (4%)
Live Outage Map Near Lachine, Montréal, Québec
The most recent Rogers outage reports came from the following cities: Montréal, Brossard, Laval and Dollard-Des Ormeaux.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| TV | ||
| Wi-fi | ||
| Internet | ||
| TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Lachine, Québec
Latest outage, problems and issue reports in Lachine and nearby locations:
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stacie
(@skarpontinis) reported
from
Laval, Québec
@sssssssssierra @Rogers i always get screwed with fido with these messages, never cancels and once it even added 1.5gb twice for almost two months lol! best thing is to call
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thisIsT
(@thisIsTlak) reported
from
Montréal, Québec
@madebygoogle Yes I do need help, let me know how to reach out. I got my device through @Rogers
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Anish Patel
(@AnishPatel3006) reported
from
Montréal, Québec
@RogersHelps How much loud will I have to speak for you to hear my problem? 😲
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phyl47
(@phyl47) reported
from
Dollard-Des Ormeaux, Québec
@RogersHelps no phone service can't receive or make calls I use my phone for business how long do we expect this to go on
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thisIsT
(@thisIsTlak) reported
from
Montréal, Québec
@18MMorgan @madebygoogle @Rogers It sucks, Try getting to your provider and request a change of device. I tried changing the sim. I thought it was better. But now again I am starting to see this drop in connections.
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Delhi Buoy
(@FakeUpSid) reported
from
Montréal, Québec
@RogersHelps @Rogers @RogersHelps sheer waste of time, your customer service drop the call midway after 2.15hr. Didn’t even get time to show my annoyance. Your DM help was as useless,would suggest to all never think enrolling to Rogers network. The brand service is literally crap
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Oshan
(@OshanDelisle) reported
from
Montréal, Québec
@RogersHelps @rogers (Part 1)The current technical issues at Rogers are quite concerning. All 5 of my lines have experienced dropping calls and non-functional data since last night. I pay far too much monthly, for my services not to be reliable when I need them.
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Gab
(@gabityabi) reported
from
Montréal, Québec
@RogersHelps I need assistance with my bill can't find a phone number the chat robot doesnt help
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Mr. FrozenToast
(@Rafi_Farkas) reported
from
Montréal, Québec
@Rogers Big shout-out to Rogers! I ordered a new phone because unfortunately my current device suffered a broken screen. Anyways, the new phone arrived- along with a free gift in the form of Galaxy Buds! Was nog expecting that! Thanks Rogers!! #happycustomer
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Apocalypesushi
(@apocalypesushi) reported
from
Laval, Québec
Im on hold with @Rogers and they have the most annoying hold music. But here is a thread on how we got con by #rogers #Telecom 🧵 • We are still dealing with them for an issue that happened last christmas eve.
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fabrice
(@phabriss) reported
from
Montréal, Québec
hey @Rogers @RogersHelps, the credit you think you’re gonna give me won’t be enough. because of your outage, i couldn’t work on Friday, you’re gonna have to cover my salary for that day
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Anish Patel
(@AnishPatel3006) reported
from
Montréal, Québec
@RogersHelps I hope you find my dm soon and got to get a solution.
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Wadih Zaatar
(@wzaatar) reported
from
Montréal, Québec
@RogersHelps 7 hours over two days with a dozen people from your support team only to be told that the plan I had for a year was actually not supposed to be available. Ended up canceling two lines. Very disappointed.
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owais zahid
(@owais_zahid) reported
from
Montréal, Québec
I am curious to know the root cause of #rogersoutage. If you are telling me that it is because of an upgrade, you have the most incompetent networking team in the world. It is utterly baffling to see this kind of outage without extreme external factors. @Rogers
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It's Your Boy SYD. God, Family, Football
(@SydDc4life) reported
from
Montréal, Québec
@RogersHelps This is the most unprofessional unreliable company ever. How can you say we are doing our best to restore service and not provide an approximate time this will be resolved. I swear I'm leaving Rogers if they don't compensate me. I'm losing money today because if this.
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Pguert 🇨🇦
(@pguert) reported
from
Montréal, Québec
@Rogers ...getting back to me for the details of this horrible situation.
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Dave Coleman
(@wrenchsays) reported
from
Dorval, Québec
Conversation with the taxi driver at the airport: Me: I'd like to pay with card; it that doesn't work because @Rogers is down, I'll pay with US cash. Driver: You want to pay US cash? M: No. I'd like to try my card. If that doesn't work: US cash. D: I can take US cash.
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It's Your Boy SYD. God, Family, Football
(@SydDc4life) reported
from
Montréal, Québec
@watchboysvlog @RogersHelps Bro I'm so down. I want to cancel my line with them but I'm under contract. Such a garage company. Can't even give a time frame or tell us what's wrong with the service.
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RajniApple
(@AppleRajni) reported
from
Montréal, Québec
@RogersHelps @ChartrandCather 256 is slow, that’s the same as ChatR
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Pguert 🇨🇦
(@pguert) reported
from
Montréal, Québec
@Rogers ...enough pain to deal with. She informed me today that her previously pristine credit score was reduced by 200 points. This makes me so angry - my mother doesn’t have the energy to pursue the issue, but boy do I. I request a full investigation into this matter. Thank you for...
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Adrian James
(@AdrianJames21) reported
@RogersHelps I understand things happen but the way this was handled was pathetic. How does such a large organization not know the basics of good customer service? I suppose it's the result of a oligopoly here in Canada. Customer service just not a priority.
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Muhammad Soofian
(@DrSoofi) reported
@RogersHelps my internet service is not working properly
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d. emerson eddy
(@93418) reported
@RogersHelps 32+ hours down and it's currently spotty connectivity.
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Angeline Zhang
(@AngelineZh) reported
@RogersHelps Still Down at Newmarket. Have to use my hotspot so my computer can go online, thank god my phone service is not with rogers. Do not put all your eggs in one basket.
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Jen
(@lakituthecloud) reported
@Oliphantsfont @RogersHelps You don’t know my story, so don’t presume you know the circumstances. You’re fixated on the “lost internet” and not enough on “no one on the Rogers network could call 911”.
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Ryan Yorke
(@Ryanyorkie) reported
@RogersHelps Hey Rogers, what exactly happened to cause the outage? I'm reading many different opinions from cyber attacks to aliens but have not seen an official Rogers post. I would just like some transparency to ensure my information is safe and not compromised.
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Luke fyer
(@SkepticUltra) reported
@RogersHelps @Rogers Barely any internet still in New brunswick. It hardly works and is incredibly slow to the degree of being unusable. What is going on?
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dripstyx
(@dripstyx) reported
@RogersHelps @Rogers internet still down in Brampton in my area, could u look into it
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Jen
(@FringeJen) reported
@Nicco2288 @RogersHelps This outage was planned. Look up cyber polygon 2022. Was planned for July 8
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Warrior Flower Princess
(@March202018) reported
@THEREELBROW @RogersHelps We need a "get out of jail free" card from Rogers. It was and still is a nightmare of an issue.They were probably playing monopoly when it was down all day yesterday.21 hours before getting internet back.That is WAY too long especially for those with emergencies or health issues