Rogers outages and service status in Trois Pistoles, Quebec

Problems in the last 24 hours in Trois Pistoles, Quebec

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Trois Pistoles, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Trish M (@trishmilley) reported 8 minutes ago

  @RogersHelps I've been on the phone almost 2 hours. Your service is absolutely terrible. This is unacceptable! You treat your customers like crap! I was calling with a question, but now I'm waiting on the phone so that I can cancel my service!

• 
  Wheezus (@itswheezus) reported 9 minutes ago

  @JustMeJamie64 @Rogers I KNEW WE WERE ******* LYING WHEN I WAS DOING DOOR TO DOOR! We were told to tell people that they brought all their customer service to Canada. I KNEW IT! I KNEW IT!

• 
  Shannon Boschy: Candidate for School Trustee OCDSB (@ShannonBDouglas) reported 10 minutes ago

  @georganneb @Rogers Oh, but when you’re no longer a customer they will call you endlessly with offers, sometimes I’ll get three calls in a hour. @rogers ignores CASL laws and refuses to take me off their unsolicited phone call lists. No matter how many times I ask to be taken off their list, they keep calling. If you ask to speak with a supervisor, their telemarketers, like Peter from Mumbai, just hang up.

• 
  🇨🇦 Shonna 💜TAEMate💎6v6🐥 (@shonna_74) reported 11 minutes ago

  @Rogers @RogersHelps The sad part s that your support model changed and has gone completely backwards. On hold for hours, with CSR for hours, on hold 45 mind, xfer twice. The call dropped 3 times! He called me back twice and not the 3rd time. So 3.5 hours wasted. Again! Please help me!

• 
  Leafs Fan (@1967leafs1967) reported 11 minutes ago

  Hey @Rogers, I get a call from your people almost literally every day. Without fail. I’ve tried asking them to take me off their list but they don’t care. I can tell you that you can offer me free services and I wouldn’t sign up with you ******* just for the way you harass me.

• 
  Cameron (@Cameron_wx) reported 12 minutes ago

  @Rogers @RogersHelps I've had internet issues since APRIL and have had 3 techs investigate without a fix. I WFH so I need reliable internet (which is why I chose Rogers). Today my internet failed entirely, and I'm having to hotspot. Closest tech visit is Monday. unacceptable.

• 
  Master Iceman (@themastericeman) reported 13 minutes ago

  @Rogers can you explain the logic of asking business customers that spend 1000's a month on your services to deal with your awful customer service? Transfered multiple times only to end up at a loud call centre where the person tries to sell me stuff vs actually answering questions. All you are doing is making your customers want a better option, like a Starlink phone by @SpaceX . If I am going to have to deal with garbage customer service which is what big telecom has, you and @TELUSsupport I might as well get a more robust service. Starlink is more robust for me than the wifi I get from you. You should have local respresentives that work with businesses.

• 
  Kanav Mehta (@KanavMehta7) reported 14 minutes ago

  @RogersHelps @Rogers Time to involve CRTC again! Internet down since midnight. No outage alert. Phone call not going through. Outage map down. LOL What a joke of a company!!

• 
  Brad Pelman (@bpelman) reported 21 minutes ago

  @RogersHelps what’s the update for the central Toronto outage including Cedarvale Eglinton Ave West. No service since 800 am?

• 
  Brian ( The R3ap3R ) (@CrzWildOne) reported 23 minutes ago

  Not very happy with the service I been getting lately. Had to wait close to 2 hours to speak with someone about my account and why they suspended my data. According to them my payments are not enough and they want all or nothing. Been with rogers 25+ years with no issues with payments and now all the sudden every month my account is suspended and then they charge me $80.00 everytime to restore it and not mention the 2 months of a close to $900.00 bill because they never sent me a reminder about the promotions that ended which is why I fell behind in the first place. Need to fix this or I will be looking into other places. @RogersHelps