Rogers Outage Report in Trois Pistoles, Bas-Saint-Laurent, Québec
Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours in Trois Pistoles, Québec
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Trois Pistoles and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 19: Problems at Rogers
Rogers is having issues since 08:20 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (60%)
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TV (13%)
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Wi-fi (10%)
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Total Blackout (8%)
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Phone (6%)
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E-mail (4%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Scott Baines
(@bean_baines) reported
@RogersHelps @Rogers I have been on hold with customer service for over an hour to make changes to my over priced Ignite bundle. Online changes are not available unless adding new services. Why does this process have to be so disappointing?
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JP
(@NoMoreSmallTalk) reported
@RogersHelps Hi there. I am trying to cancel my Rogers Home Monitoring and Rogers Cable and Internet. Can someone help? I have poor cell service and am telying on chat
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Aliya N
(@ansns75) reported
from
Mississauga, Ontario
@Rogers why theres no option of call back from Rogers?!? Live chat is horrible cos i guess thats not live agent rather just automated answers 🙄
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Dan
(@TSG_Toronto) reported
@RogersHelps I can't do these things via chat .... bottom line 3 hours into this change ... I am nowhere closer and NOT ONE rep has offered to give me a call to get this done, choosing instead to play question and answer via direct message. Sorry ... that's not how you treat customers.
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Lou
(@louiee1) reported
@rogers @RogersHelps @CRTCeng I’ve spent hours trying to remedy a problem for my parents who are seniors. Stop trying to upset ignite and messing with peoples accounts and hire qualified employees that pick up the phone. #seniorabuse is rampant..... Candian telcos are a monopoly
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Lou
(@louiee1) reported
@Rogers horrible service !!
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Shonali
(@ShonaliLakhani) reported
@RogersHelps I specifically requested no calls during my work hours, but your manager tried to call me during my work hours anyway. Are you genuinely trying to not help me?
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Pappa Pomps
(@david_pompeo) reported
@RogersHelps having trouble all night with internet service. Is there an issue?
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Celeste Anderson
(@itsBiiTTERSWEET) reported
They told me that there was a 30 day policy for an address change. I asked if there was a way help work around it since I need a working phone for personal/business and they said, no. The deal ended Jan 4 for $30/month financing. @Rogers called me TODAY, and asked if I wanted to
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Adam Malik
(@SirAdamMalik) reported
@RogersHelps I've been on hold for 50 minutes, 90 minutes and 55 minutes (so far) without being able to get through. I'd given up and hung up my first 2 attempts. What gives? I guess I can't officially cancel if I can't speak to anyone.