Rogers outages and service status in La Malbaie, Quebec

Problems in the last 24 hours in La Malbaie, Quebec

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in La Malbaie, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  LynRandom1965🇨🇦 (@LynRandom1965) reported 4 minutes ago

  @RogersHelps You put your customers through a multi-step identification process then an AI bot only to then hang up on them!? Omg beyond brutal! @Rogers

• 
  A Kar (AKK) (@AjumaKar) reported 5 minutes ago

  @bnicholsonsmith @Rogers @BlueJays your entire organization sucks. This is what happens when a corporation gets too big. Too many cooks in the kitchen make 5 different dishes.

• 
  sarahpvictoria (@sarahpvictoria) reported 9 minutes ago

  Also, your stores are only open 10-5 weekdays which is when people WORK. Taking time out of work to find a human to email a QR code is bad service & advice @Rogers

• 
  For NL (@ForNL6) reported 10 minutes ago

  Fck it’s unreal how useless cell coverage is in NL. @TonyWakehamNL the amount of money wasted by certainly federal and maybe provincial towards @Bell and @Rogers while we have garbage service is mental. High cost phones and bills but utterly useless service …

• 
  JMAK FrYrEyesOnly@yahoo.com (@JenFrYrEyesOnly) reported 12 minutes ago

  @RogersHelps I have wasted my efforts my time for hours last night and including today trying to get help for your service. Another waste of time no real action to replace what is needed & exists -Bulk #ROGERSaccounts get service !!!! @crtc why not the buildings with rogers cell towers etc??

• 
  H_Maurya (@MauryaHarkesh) reported 13 minutes ago

  @RogersHelps Tried several times calling given contact number but they do not pick call even after waiting 3 to 4 hours. Waited for them to pick 2 to 3 times since last week. Do you have any concrete solution?

• 
  Dr, Myr,, Gov Gölök Buday - Chief Sitting Gölök (@buday4vancouver) reported 15 minutes ago

  Seems @ShawInfo with @Rogers has a constant circulation in blue screens that would make Microsoft blush. Somehow their support procedures only work when their on the phone (suspicious). #techsupport #rogerscable #sharcable

• 
  Nicole Thomas (@Travelling_Nic) reported 16 minutes ago

  @RogersHelps I know for sure though if I don't pay the bill, you will call me multiple times a day for payment. And for some reason those people calling me can't help me either as I have to speak with customer service. It's extremely frustrating and I will be switching providers.

• 
  Mr. C (@MrC_ELL) reported 18 minutes ago

  @RogersHelps what is wrong with your customer service? After 25 minutes waiting this morning I was able to order a new remote replacement. 2 hours later I receive an automated voicemail to call because they need more information. Now I have been on hold for 45 minutes.

• 
  Mark (@thesaleshole) reported 19 minutes ago

  @RogersHelps Actually almost 2 hours before I spoke with someone. It’s not professional for your customer service representative to say “yup” instead of “yes” or “correct.”