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Rogers outages and service status in Ladner, British Columbia

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Rogers generated 2 outage signals in the last 24 hours around Ladner, including 2 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received Jul 17, 12:34 PM EDT.
  • 72% Internet (72%)
  • 10% Wi-fi (10%)
  • 5% Total Blackout (5%)
  • 5% TV (5%)
  • 5% Phone (5%)
  • 3% E-mail (3%)

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Ladner, British Columbia

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Ladner, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 17: Problems at Rogers

Rogers is having issues since 07:40 AM EST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Ladner, British Columbia

The most recent Rogers outage reports came from the following cities: Vancouver, Surrey, New Westminster, and Richmond.

CityProblem TypeReport Time
Vancouver E-mail 45 minutes ago
Vancouver Internet 7 hours ago
Vancouver Internet 2 days ago
Vancouver Internet 2 days ago
Surrey TV 2 days ago
Vancouver Internet 2 days ago

Nearby cities with recent reports

Vancouver

17 recent signals

45 minutes ago
Surrey

3 recent signals

2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Ladner, British Columbia

Latest outage, problems and issue reports in Ladner and nearby locations:

  • S8Karthi
    Karthi (@S8Karthi) reported from Surrey, British Columbia

    @Fidomobile @FidoSolutions @Rogers I have a unknown charge in the bill and when i called customer service they don't have info on that charge and won't reverse the charge as well. I have never such a worst customer service.

  • JennPWasHere
    Jenn Della (@JennPWasHere) reported from Delta, British Columbia

    @RogersHelps @Rogers I did but you didn’t help me.

  • JCog88
    Joshua Coghlan - IG 》 (@JCog88) reported from Vancouver, British Columbia

    @Bell_Support or @RogersHelps is it true we #Note9 users don't get 9 Pie or #OneUI until the 11th. Damn

  • AmandaSW87
    Amanda S W♡ (@AmandaSW87) reported from Delta, British Columbia

    @RogersHelps @Rogers are you having issues with cellular network? Located- Delta, BC Boyfriend has been having issues all day - very spotty. Wifi is fine but then unable to make or receive calls. #rogerswireless #rogers

  • 604kev
    Kevin (@604kev) reported from New Westminster, British Columbia

    @RogersHelps you're claiming service has been restored, but I cannot receive SMS messages. As a result, I cannot log into my bank because @TD_Canada solely supports SMS MFA (which is also a joke). When will your services be fully restored including SMS? Thanks.

  • MarianRLS1985
    Marian S. (@MarianRLS1985) reported from Vancouver, British Columbia

    @RogersHelps services are down again. 😑

  • CoachDhillon
    JD (@CoachDhillon) reported from Richmond, British Columbia

    My data is still not working. Going on day 3. What is going on? And I need to use the ArriveCAN app at the border. @RogersHelps @Rogers

  • lovejothundaly1
    lovejothundal@ymail.com (@lovejothundaly1) reported from Surrey, British Columbia

    @AboutRogers @Rogers Still same internet not working

  • kikithekrakra99
    Kiefer Abram (@kikithekrakra99) reported from Surrey, British Columbia

    @RogersHelps is there an cell service on crescent road towards crescent beach in Surrey, BC?? All of sudden it's very bad service!!! Very bad!!! Like no one is wrking at all!!!!!?????

  • stuffapproved
    Ronald Swizzler (@stuffapproved) reported from Vancouver, British Columbia

    @Rogers I’m trying to use my data in the #CanadaLine but most of the time it doesn’t work. I’m using an app called #OpenSignal to test the signal and it shows how bad it is. #Vancouver #BC

  • j_holtslander
    Jay Holtslander (@j_holtslander) reported from Vancouver, British Columbia

    @RogersHelps btw your recommendation to enable Wi-fi calling didn’t help me at home in my Vancouver apartment. Was already on.

  • dustykelly
    Dusty Kelly (@dustykelly) reported from Vancouver, British Columbia

    @Ccressman87 @RogersHelps @680NEWS Hardly intermittent! This is a major outage.

  • jodyvance
    Jody Vance (@jodyvance) reported from Vancouver, British Columbia

    @Post_Brodie @RogersMobileCa I plan to go to @RogersHelps customer retention tomorrow. If not .... I'm switching. today's discovery of top up charges remaining for ages (years) is not cool. I'm done with shady.

  • Rparmarr89
    Vasily Podgoalzin (@Rparmarr89) reported from Vancouver, British Columbia

    @MonikaGul @NEWS1130 @canantifraud True story. Happened to me last month as well as I thought the text was spam. Got into my PayPal account as well. Luckily @AskPayPal and @Rogers rectified the issue within a couple hours and got my phone number back.

  • Nic_Amaya
    Nic Amaya 🇺🇦🇨🇦🇨🇴 (@Nic_Amaya) reported from Vancouver, British Columbia

    He it’s @Rogers down again in #yvr ????

  • JayGarfs
    Jason Michael (@JayGarfs) reported from Richmond, British Columbia

    @jeffgroat @Rogers Let them be buddy. I did the same and never looked back.

  • sheilamoris
    Sheila Morissette (@sheilamoris) reported from Vancouver, British Columbia

    @RogersHelps a serious security breach occurred on my family members phone recently. Fraudster did a SIM swap - phone number ported to another company. No compensation from @rogers, no customer service . Seems they dont care

  • jpresz
    Joel Preszcator (@jpresz) reported from Vancouver, British Columbia

    @Sportsnet @rogers @nhl are there plans at upgrading the Sportsnet App before the NHL season begins? It is terrible. How is this an acceptable replacement for the streamlined NHL Live App?

  • RiazMeghji
    Riaz Meghji (@RiazMeghji) reported from Vancouver, British Columbia

    Terrific cause we get to support! @canucks @Rogers @BT_Vancouver

  • ACmusic_10
    Andrew Christopher (@ACmusic_10) reported from Surrey, British Columbia

    @DWeightm @TELUS @Rogers @Bell @Shawhelp Ok but seriously, **** Shaw too.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • ranjeetghumman7
    Ranjeet Ghumman (@ranjeetghumman7) reported

    Rogers has the worst customer service in canada, they charged me 1490$ for iphone air which I already returned four days before the deadline. Still they charged me after 1 month, i am completely exhausted calling them yesterday i called me 19 times nobody responded. @Rogers

  • RoncaLeonardo
    Leonardo Ronca 🇮🇹🇨🇦🇭🇷 (@RoncaLeonardo) reported

    Wow.... I've barely had you for a week and @Rogers your customer service already blows

  • GESwaters
    Gordon Swaters 🇺🇦🇮🇱 (@GESwaters) reported

    @RogersHelps has the worst customer service experienced in a long time. Trying to sort out a simple clerical error. On the phone for over 70 mins. Agent ID# I2603935959 rude and unable to help. Transferred to another dept only to have them say they can't help. Chat useless.

  • frankeecutlass
    frankee cutlass (@frankeecutlass) reported

    @RogersHelps Thats great but can I not wait on hold for 2 hrs? Ive had this service for less than 2 months and already ive spent almost 5 hrs on hold. This is unacceptable for a huge company like Rogers. It tells me everyone is having problems and also not enough people to answer calls.

  • RoncaLeonardo
    Leonardo Ronca 🇮🇹🇨🇦🇭🇷 (@RoncaLeonardo) reported

    @RogersHelps I'm trying to set up my Rogers account. Won't let me do it online and every time I call it says your busy and you hang up. I'm seriously getting pissed and I'm two steps away from cancelling everything

  • RasmussenL50003
    Linda Rasmussen (@RasmussenL50003) reported

    @tuesday7595 @Rogers @globalnews Mare subsidies? They now outsource customer service and sales to India. They're shutting down radio stations. They've priced themselves out of the market?

  • JayDonovanYYC
    Jay Donovan 📻 (@JayDonovanYYC) reported

    @RogersHelps NONE of them were streaming. Your app tells me I need to connect to my HOME wifi network. Total BS

  • ASuszko
    AM.I.Suszko 🇺🇦 (@ASuszko) reported

    @RogersHelps Ok so now I have to also by a very expensive phone and then my child can finally have an age appropriate communication device? Please help me make sense of this.

  • ResearchChat
    Chris Conley (@ResearchChat) reported

    @RogersHelps @Rogers @RogersHelps tried to reach out to support this morning and was hung up on for a third time. Sitting on hold, for fourth time.

  • john_tucci
    John Tucci (@john_tucci) reported

    @RogersHelps I’ve been on hold with technical support for over an hour. How is this acceptable? For the last three days, we would call and the system would tell us that they were too busy and just hang up. Your billing should be based on responsiveness to issues.