Rogers outages and service status in Bala, Ontario

Problems in the last 24 hours in Bala, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Bala, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Brendan Bresnahan (@brezvideo) reported 7 minutes ago

  @RogersHelps My Rogers bill is around $1000 a month. I went to a Rogers store with a hardware issue, they told me I have to call on the phone. I have been on hold for 90 minutes now on the phone with Rogers, still holding. Is this the best you can do?

• 
  Aman Rattanpal (@AmanRattanpalX) reported 8 minutes ago

  Switched my home internet after @Rogers / Shaw reps promised great rates + $250 credits. First bill arrived: $358 instead of $65. and Credits? Zero. Now nobody answers calls. I have screenshots, emails, phone numbers everything documented. Terrible service. Next stop might be court.

• 
  The Toilet Trader 💙 (@SWSniper07) reported 10 minutes ago

  @RogersHelps It was cancelled oct 12. My numbers were ported to bell then every month after i kept being charged for 2 lines.I called in November to cancel the account. They never did as well left the lines going and kept charging me. Go into account you can see the lines have never been used

• 
  Bonnie Lee (@stitchlady) reported 10 minutes ago

  @RogersHelps I have reported this issue to tech-support many times. They change my equipment, then they tell me everything in my unit is fine and that there’s a problem with Service into the building. Then they say they fixed that but it’s still happening. Why?

• 
  Matthew Kendrick (@Ch9seFan) reported 11 minutes ago

  @RogersHelps No you've done it all year. Every single truck race is on TV 24hrs late. Its your job to connect with them and fix it

• 
  CircularLogic (@CircularLogic89) reported 13 minutes ago

  @laurenrjacobs @RogersHelps That's why you would need to port the number to the new service

• 
  John Koreen (@MrKoreen) reported 13 minutes ago

  @RogersHelps after updating my plan my phone seems to only work on wifi. I've been on hold for so long I drained the battery of one phone, lost the connection and have had to call back and another (and lose my place in "line"). Please help!

• 
  SMB🇨🇦 (@boomrs) reported 14 minutes ago

  @RogersHelps Not working and not helpful!! There is a glitch and no one at Rogers can help!!

• 
  Matan Buchler (@Walsurus) reported 14 minutes ago

  @RogersHelps That is the number I am on with. I just got off with a manager. They are now telling me 5 days (from this past Monday) is when the department I’m looking for will call me. Originally on Monday I was told 24-48hrs. Yesterday I was told 72. And now this. This is horrible service.

• 
  Supafanstan (@Supafanstan) reported 20 minutes ago

  @RogersHelps What is going on with spotty data service in London, ON? For the past week I am having issues, service showing 5G or 5G+ (which is ironically, worse) but still can't load an image or video. Rogers outages says there's no problem in my area.