Rogers outages and service status in Saint-Urbain, Quebec

Problems in the last 24 hours in Saint-Urbain, Quebec

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Saint-Urbain, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  The Impatient Tourist (@ImpatienTourist) reported 1 minute ago

  Now. how ******** I have a confirmed email and a shipped email, and the order doesn't exist? @rogers Cool. I call now and finally get someone on the phone. He says the order never happened, let him redo it for me. OK

• 
  Gram-splaining (@gramsplaining) reported 2 minutes ago

  @Rogers Before: "Welcome to rogers..." Press 1121 "Would you like to use the card stored on file?" 1 "OK, I'll just need the cards security code" "***" "We are processing your payment... thank you for your payment" *hang up* Done in 30 seconds Your new AI system is trash

• 
  kakes (@kerrykakes) reported 4 minutes ago

  @Loveataurus @Rogers Drives me nuts. If I block a number why would they let it still leave a vm? Like make it make sense. So aggravating. Im thinking of changing carriers. I have 3 phones with "unlimited" data. The highest internet which seriously sucks *** goes out more than its on 1/2

• 
  Doug Rempel (@dougjrempel) reported 5 minutes ago

  @RogersHelps Too late for that… I stayed on hold for over an hour and finally had someone help me! Your company responses are too slow and wait times are too long. There needs to be some drastic changes

• 
  Crash Davis (@CrashDa46551883) reported 7 minutes ago

  @JayGenXer @Rogers Try live chat. I think you get a person that can actually communicate in English. Most allow you to print out the entire chat at the end & you can yell at your screen if they say something stupid without worry. Only way I do it now. Faster too.

• 
  Carrie Longbottom (@csboucher78) reported 7 minutes ago

  @RogersHelps This is email from my phone. Works on browsers. All my other emails work. I just can’t send from Shaw says out going server repair. I even reset my password thinking it would help. I do not want to have to delete my account and re add I have a Shaw email - customer & mobile

• 
  Sanwin (@sanwins) reported 8 minutes ago

  @JayGenXer @BrendaShawPEng @Rogers They really suck even if online chat support has a 90 minute wait time.

• 
  Terry Ostashek (@TOstashek) reported 12 minutes ago

  Dealing with @ROGERS is definitely an exercise in frustration! For a company that relies on it's customers in order to survive, @ROGERS seems ok living on life support!

• 
  Clint (@clintculture) reported 12 minutes ago

  @RogersHelps Your frontline support team already wasted 5 hours 35 minutes of my day. I have tallied all calls and AI chats and there are such long queues that end with being cut off. It is despicable disrespect for your clients’ time and lives. Your CEO made $15.45 Million last yr. HIRE MORE

• 
  Lindsay I.R Wiebe (@LindsayWiebeRD) reported 17 minutes ago

  Shaw/Rogers never responded to lowering my bill and I’ve even tried chat and calling multiple times in the past. I am in the process of filing a CRTC complaint. @RogersHelps @ShawInfo