Rogers outages and service status in Saint-Urbain, Quebec

Problems in the last 24 hours in Saint-Urbain, Quebec

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Saint-Urbain, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Katie Rajhans (@katierajhans) reported 7 minutes ago

  @Rogers It took 90 minutes to get a guy to submit a ticket because you charged me $48 for roaming when I never left the country. 90 MINUTES. And it’s not even resolved. Do better. That was ridiculous. And the guy was useless.

• 
  phantom (@rebellion__scum) reported 14 minutes ago

  sweet Jesus @RogersHelps do something about the amount of spam texts on ur network! Ported from Telus a month ago never or rarely had any, since coming to Rogers that’s spiked to 30+ a day

• 
  Zerve (@Captain_C2) reported 14 minutes ago

  @RogersHelps You know damn well it was cutting out non stop last night too don't give me this ****

• 
  🇻🇨🇺🇦 G.F. Liverpool™© 🇺🇦🇹🇹 (#GLBI NOW) 🧩 (@gfliverpool9966) reported 15 minutes ago

  @RogersHelps On chat, yes, not on the phone. Stubborn not to declare an outage, but we got a tech call for Thursday afternoon, and the 2nd chat agent diagnosed a lack of speed to the modem. This should be a must-do for TODAY, not Saturday.

• 
  James Hastings-Trew (@JamesHT) reported 22 minutes ago

  Damn it @Rogers … sure Shaw was a smaller regional company, but at least someone would answer a phone one in a while. I’ve been trying to switch my internet package down to a different plan. Been at 2 hrs and counting…

• 
  Queen Mare (@queenmare1) reported 23 minutes ago

  @RogersHelps After a 2 hour wait I spoke to a Customer Care Agent in Cambridge. His name was Amrik and he was amazing. Knowledge and personal and engaging. Knows his stuff.

• 
  SCH (@StephenHoltzman) reported 23 minutes ago

  Seriously, @RogersBiz @RogersHelps, three hours on the phone with 4 reps, and even a call to a Rogers Store, and NO one can help me with an email I received from Rogers Business today about my account! @CRTCeng Does anyone know what they are doing at your company?

• 
  D Crocker (@denncrocker) reported 25 minutes ago

  @RogersHelps I was told the number of boxes I had would still be free in my new agreement but I guess that's not the case. I've been a long time rogers customer , even going back as far as the early 1990's I think but this has left me very unhappy. While talking with your agent they did

• 
  Jasmine Kaur G (@jgarcha) reported 26 minutes ago

  Well. @Rogers Shaw, whoever they are doesn’t seem to keen on fighting to keep a 20+ year customer so let’s play the what do people got to offer game? Internet, TV, Home Phone. DM me your best plans @TELUS @FreedomMobile and whoever else.

• 
  Trizent (@Wizalters) reported 27 minutes ago

  @RogersHelps currently 84 minutes into a call with internet down in my area not just my residence. Wants to charge me a fee to have a tech come out? Huh? It's at least the block (others on block no internet). St Albert, AB. No insight, no solutions, just eat up my time.