Rogers outages and service status in Saint-Apollinaire, Quebec

Problems in the last 24 hours in Saint-Apollinaire, Quebec

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Saint-Apollinaire, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Rogers Issues Reports

Latest outage, problems and issue reports in social media:

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  🥢⟭⟬ Into the ☀️ (@HOT7forever) reported 5 minutes ago

  @RogersHelps There are multiple ppl in my family and all of house work in different areas and are experience issues. Doesn’t matter if it’s barraheven or Orleans yhe connection is horrible. The phones range from iPhone 11, 15 and 16. We can’t all be having device issues.

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  JayGen 𝕏 er🇨🇦 (@JayGenXer) reported 6 minutes ago

  @DanMac2014 @Rogers They have the monopoly.. zero customer service and zerofks

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  Ria Riaz (@RoastedKeyboard) reported 8 minutes ago

  As much as people are relying on AI for help for customer success. Anytime you ask a question AI is like sorry we can’t help. And people are reducing front line staff Case in point @Rogers. Took me 5 hours to get in touch with a human. I tried live chat and I just got moved around 3 times and I am still waiting. AI simply isn’t there yet. Hire more people and train them or at least train your AI better please

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  Richard Miller (@Millergram33) reported 8 minutes ago

  Customer service is nonexistent at Rogers thanks @Rogers I have been on hold for over 2 hours, just wanted to add services.

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  Mark Burdon (@mark_burdon) reported 10 minutes ago

  @RogersHelps my spouse was scammed by someone that had her account info, and she was convinced to order a phone and hand it over to a fraudster claiming to represent Rogers. Her existing device was black listed/blocked instead of the stolen device. Can't get help.

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  Brian (@Briancobalt) reported 12 minutes ago

  I needed help switching to a new phone, the esim isn't moving. I read all self help stuff but the new and old phones just won't communicate. I tried twice with online chat, getting in the queue just to have my chat ended as soon as it was my turn. @RogersHelps

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  FARHANA (@Farhana27610134) reported 14 minutes ago

  @Zeuxis00 @Rogers Good job keep at them. You pay for a service they should charge you according!

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  LifestyleDigs (@TheLifestyleDig) reported 15 minutes ago

  Just got annoyed by 2 @Rogers ******** who came to the door and put one of the dogs I'm housesitting into a frenzy. Like I give a **** that Rogers is doing work in the area. You couldn't have just quietly left a flyer for the homeowners to read when they return?

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  KIRO Service Consultation (@ampharan) reported 16 minutes ago

  @Rogers why is Roger’s go out of their way to do dumb things? Closed our cell accounts, almost a year ago , finally got a refund owed then now charge us with roaming. What is wrong with you ? Bad terrible service

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  Clint (@clintculture) reported 18 minutes ago

  @RogersHelps Your frontline support team already wasted 5 hours 35 minutes of my day. I have tallied all calls and AI chats and there are such long queues that end with being cut off. It is despicable disrespect for your clients’ time and lives. Your CEO made $15.45 Million last yr. HIRE MORE