Rogers outages and service status in Pointe-à-la-Croix, Quebec

Problems in the last 24 hours in Pointe-à-la-Croix, Quebec

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Pointe-à-la-Croix, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Col_in_hellifax (@Col_In_Hellifax) reported 1 minute ago

  @RogersHelps Yes I'm sure its my number. I upgraded my phone since i left the company and had no issues. I did call the business support team first and guess what? they didn't know what was going on and suggested I phone customer care. Everyone I talk to just passes the buck to someone else.

• 
  Rhonda (@rookierhonda15) reported 2 minutes ago

  @RogersHelps @JG_GizmoJones My husband has been on hold for several hours. This morning. This afternoon. And he’s on currently. We’ve had no service since 3:00am this morning, and we’ve only been back with @Rogers less than a month.

• 
  🇺🇸 COZY PATRIOT 🇺🇸 (@tlessard23) reported 5 minutes ago

  @OttawaKevin613 @Rogers Pretend you're a new customer with the prompts. You will get through way faster. I do it all the time with any service.

• 
  Goug Dilmour (@CanadasLeafs) reported 5 minutes ago

  @3pargolf @Rogers It was down.

• 
  Jim Stirr (@StirrJim) reported 6 minutes ago

  @CanadasLeafs @Rogers Same absolute appalling the customer or lack thereof service! Absolute disgrace and joke

• 
  Love My 7 Wood (@LoveMy7Wood) reported 9 minutes ago

  As is usually the case with @Rogers @RogersHelps, I was on the phone trying to get through to technical support for close to an hour and, while on hold, used their Online Chat and arranged in just a couple of minutes to get a service appointment all while still on hold. Their telephone help line is useless. Don’t even bother. Use their online chat.

• 
  Vivere sine timore (Live Fearlessly) (@Joseph2653) reported 10 minutes ago

  @RogersHelps @k_mclean More of the same “hey customer can you do more of our jobs for us.” Maybe instead ask all your AI tools to only contact customer who OPT in And share that list with other departments- FYI The entire Customer Retention group is a measure of your lack of quality & customer care

• 
  Ben Singer (@bensinger333) reported 12 minutes ago

  Why does @RogersHelps provide such bad service? 30 minutes on hold, hung up on me without taking the call, and I'm back on hold for another 30 minutes. It's like they're begging me to use a different provider. I hear you guys. I'm on it.

• 
  John Tucci (@john_tucci) reported 14 minutes ago

  @RogersHelps @Rogers I’ve been on hold with support for 45 minutes. How is this acceptable? Why should I continue to pay my bill? I knew that switching from Bell was a mistake. 0 stars out of 5

• 
  For NL (@ForNL6) reported 18 minutes ago

  Fck it’s unreal how useless cell coverage is in NL. @TonyWakehamNL the amount of money wasted by certainly federal and maybe provincial towards @Bell and @Rogers while we have garbage service is mental. High cost phones and bills but utterly useless service …