Rogers outages and service status in Pointe-à-la-Croix, Quebec

Problems in the last 24 hours in Pointe-à-la-Croix, Quebec

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Pointe-à-la-Croix, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Rogers Issues Reports

Latest outage, problems and issue reports in social media:

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  Karmen🇬🇷🇮🇪 (@karmen638539) reported 2 minutes ago

  @KurtMahGurt @AlixG_2 @Rogers No my brother is with hydro one he lives in napanee. He moved there when they tore down the stacks here in Lakeview. He in his late 50's

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  Greg Stevenson (@GregPhstevenson) reported 2 minutes ago

  @AkquireMike @Rogers @CRTCeng You are not the only one they have done this too. Poorest service quality and security in Canada. I spent 6 hours online fixing with Rogers with minimum resolution.

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  Terf of the north (@terftasticwoman) reported 5 minutes ago

  @RogersHelps Too late. One day maybe I'll follow up on my money. I seriously cannot be bothered because my cancellation experience was so terrible. I want nothing to do with you. Nothing.

• 
  Matt Muszynski (@mattmuszyn) reported 7 minutes ago

  @RogersBiz @Rogers This has been going on for months. You sent me two QR codes via Purolator, both failed and when I asked for replacements, they never came. I have a photo of the error screen from the last one I received as proof. Now I’m being told they’re “past their due date” and nothing can be done, yet due to your own negligence, I’ve been running to in-store Rogers business locations and sitting through hours of hold times just to get this sorted. And somehow, I still received another QR code just last week that also didn’t work. So how exactly is this past its due date when you’re still sending them out? Now I’m told no replacement is coming and there’s nothing that can be done. That’s not an answer. I’m a loyal business client who has spent thousands with Rogers, and this is what I get, months of runaround, unprofessional staff and a 72-hour wait just to speak to a supervisor. Mistakes happen, but from a company like yours? Sort this out please.

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  Dr. BRAR (@brar_drs) reported 11 minutes ago

  @RogersHelps No—my call got disconnected after waiting 1h48m. I need technical help that self-serve tools can’t fix. I’ve been trying to reach Rogers for a week with no success. Even the store told me to call support. Why not hire more Canadians and fix these long wait times?

• 
  TimeTraveleRuss (@Noeticwanderer) reported 13 minutes ago

  Been on hold @rogers for almost an hour now and still waiting! I don't know how they can ppssibly eliminate 25,000 positions. The service os already horrible as it is.

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  Bonnie Lee (@stitchlady) reported 14 minutes ago

  @Rogers is laying off half its employees. Does that mean that we’ll be on hold for 2-3 hours to speak to customer service or technical support, since it takes over an hour now! They don’t properly service their customers now? #really

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  Hollie Pollard (@hollie__pollard) reported 16 minutes ago

  I worked for @Rogers for 3 years. In 3 years I got one 10 cent raise. My starting salary minimum wage. All it call centers start at minimum wage. Now they are choosing buyouts to save more money. I have watched their hiring and firing policies for a decade and have come to the conculsion that Rogers is one of the worst employers in Canada.

• 
  Krishan Arora (@krishanarora1) reported 16 minutes ago

  @Rogers bad wifi connectivity issue facing from more than 2 months

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  Marielle Taylor (@MissMJTaylor) reported 16 minutes ago

  @Rogers when are you going to restore cell service to all rogers users in Algonquin Park? Been 0 service since March, even along the main highway 60's entirety. Bell works...