Rogers outages and service status in Pointe-à-la-Croix, Quebec

Problems in the last 24 hours in Pointe-à-la-Croix, Quebec

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Pointe-à-la-Croix, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Chris Arnold (@ChrisArnold33) reported 4 minutes ago

  @RogersHelps It takes hours to get through tech support and days to get someone out. It just happened randomly and I’ve seen before when the outage detector says no outage when there is one.

• 
  Clint (@clintculture) reported 12 minutes ago

  @RogersHelps Your frontline support team already wasted 5 hours 35 minutes of my day. I have tallied all calls and AI chats and there are such long queues that end with being cut off. It is despicable disrespect for your clients’ time and lives. Your CEO made $15.45 Million last yr. HIRE MORE

• 
  Trey (@rocko_ca) reported 13 minutes ago

  Trying to call @Rogers to getting a shipping label . Been on hold for over an hour . Hey @Rogers you do know @amazonca gives you a shipping label from their website right ? Get with the times . I never had to wait this long for Shaw to answer 🤬 #rogers #InternetWiFi #canada

• 
  Sanwin (@sanwins) reported 13 minutes ago

  @JayGenXer @Rogers Suckiest and most dishonest company possible. Claims support is 100% Canada based and then quietly ships it abroad. Last month I wait 3 hours on hold.

• 
  FARHANA (@Farhana27610134) reported 13 minutes ago

  @Zeuxis00 @Rogers Good job keep at them. You pay for a service they should charge you according!

• 
  ARKN (@imaginovationz) reported 13 minutes ago

  @Rogers I would like to file an official complaint against 'Youssef - Rogers specialist ' Reason being : He did not resolve my issue, he did not provide me an explanation of my questions and he has ended the call without. This is unacceptable . Rogers has been unfair in most of his billings and they charge customers left and right - with 0 visibility on how to raise a dispute.And on top of it, their specialists behave in this unruly manner, when customer complain about this unfair billings. Is Rogers out to loot their customer money ?

• 
  Becca McNeil (@Beccsellent) reported 14 minutes ago

  @RogersHelps Can you explain why we are suddenly having huge issues w/ our cell service at our cottage? For years we used our phones without issue. Coinciding with the launch of Roger’s Satellite, now we regularly and sporadically see “SOS” where our bars should be. What gives?

• 
  🥢⟭⟬ Into the ☀️ (@HOT7forever) reported 14 minutes ago

  I just noticed they increased all my phone lines by $5 so they could invest in providing better service. @Rogers charging ppl more when your service continues to get worse is just ridiculous.

• 
  BNKB (@banknotekb) reported 15 minutes ago

  @Rogers @Rogers I purchased the Africa Travel Pass and it doesn’t work. I was promised an update within 24 hours and received nothing. I then waited 2 more hours for a specialist, only for the chat to be ended without resolution. Can someone help before I escalate this to the CCTS/CRTC?

• 
  Tanya Gil (@yiya2110) reported 17 minutes ago

  @RogersHelps Is there an internet outage in Edmonton? We're in the west end.