Rogers outages and service status in Otter Lake, Quebec

Problems in the last 24 hours in Otter Lake, Quebec

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Otter Lake, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Free & Fair (@CanadaMate) reported 2 minutes ago

  @RogersHelps Even the regular CX service reps deal in a much better way than this call from OOP Never thought in my wildest dream such a poor service from OOP Terrible !!

• 
  HighHorse (@FringyFarm) reported 4 minutes ago

  @Bratt_world @Rogers Fido continued to withdraw money for 7 months after the account was closed from my 86 year old dad until I discovered it while he was in the hospital. Still can't reach them for resolution @FidoSolutions

• 
  Sanka Jayasundera (@Zenblime) reported 5 minutes ago

  @Rogers rogers tech support is the absolute worst!!! After waiting two days for 6 hours each with two ppl left to go they cut me off!! This company should be broken up get rid of their monopoly. Its cos of this they toss around

• 
  BrianM (@briangm11) reported 7 minutes ago

  @RogersHelps Thanks, but the @Rogers tech support dept has been so decimated by profit-enhancing layoffs that the task seems insurmountable. We "upgraded" to Xfinity last Aug., but the modem quit twice this week. Each phone call takes 60+ min, and last night we had to quit.

• 
  Paul Butchard (@Bouch87) reported 7 minutes ago

  @RogersHelps @BradenScheck Can you assist my 75 year old mom who has been out of internet and tv for days!! No help from anyone @Rogers. Please send a dm so we can get this resolved ASAP!

• 
  Jasmine Kaur G (@jgarcha) reported 8 minutes ago

  Well. @Rogers Shaw, whoever they are doesn’t seem to keen on fighting to keep a 20+ year customer so let’s play the what do people got to offer game? Internet, TV, Home Phone. DM me your best plans @TELUS @FreedomMobile and whoever else.

• 
  Kaykay (@kskytte) reported 12 minutes ago

  @RogersHelps Good morning! Yes I have, a week or two ago. The person reset our modem on your end and said that should help. It did for a bit but I’m back to unplugging my modem to get things to work.

• 
  Chiranjeevi Nagiredd (@chirutweet) reported 14 minutes ago

  Very disappointed with @Rogers experience. On May 1, I got 2 prepaid SIM lines from the Rogers Longueuil store and was charged $80 activation fee per line. Later, Rogers customer care confirmed I should receive a full refund and asked me to visit the store.

• 
  SLICK.skr🐡 (@SLICKBLOWFISH) reported 16 minutes ago

  I swear @Rogers is the worst phone provider in world and I’m taking legal action against them Every employee there is a joke They all lie , endless charges I have to dispute Since switching to a business account I’ve only gotten worse service I just paid them almost 1000$ to get my bill to zero Confirmed my next bill is 60$ tax in and that will be in going forward My bill is at 0 for awhile , I screenshot wondering what’s happening , then 160$ gets added to my bill They said 80$ suspension fee was added 💀 Rogers I’m coming for you

• 
  Stuart (@BlueAndWhiteGuy) reported 17 minutes ago

  @Rogers Someone from Rogers Loyalty Department had better call me immediately on my cell that you have in your system immediately or I will go on a social media blitz to let anyone and everyone know what horrific customer service I have received from Rogers.