Rogers outages and service status in Otter Lake, Quebec

Problems in the last 24 hours in Otter Lake, Quebec

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Otter Lake, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Matthew Bartholomew (@mattgolftecss) reported 2 minutes ago

  @Canucks @Rogers If you haven’t been testing each draft as this important you’ve been letting the fans down. If you look at Canucks draft history then I’d be accurate.

• 
  creative (@CreaTiv_thinkeR) reported 3 minutes ago

  @Rogers don't know why you guys went terrible in responding. Home internet outage for 3 hours. Put on infinite wait on call n chat. How can one even work?

• 
  chris (@whiteboywork) reported 5 minutes ago

  @Rogers you gonna fix this anytime now right ??? 9 tome have had to reset my router...

• 
  Love My 7 Wood (@LoveMy7Wood) reported 6 minutes ago

  Update. I gave up yesterday after being on hold for 2 hours! with Rogers and now I am coming up to an hour for today. My problem, @RogersHelps, is I was told by the service rep who came to my home that I actually need to speak with an actual human being about my two issues but it seems impossible. Can you please DM me a number I can call that I can use to actually get through to someone? Thank you.

• 
  Croscar (@COOPs_lines) reported 7 minutes ago

  Two weeks of @Rogers & Likewize failing to fix my 85yo father-in-law's phone. Horrible experience with their contracted repair service. Sharing to protect other vulnerable seniors—save yourself the headache and choose a different provider. #CustomerService #Telecom

• 
  Matt Pisko (@MattPisko) reported 7 minutes ago

  @Canucks @Sportsnet650 @Rogers The Canucks scouts all belong in Moneyball. They are awful.

• 
  Love My 7 Wood (@LoveMy7Wood) reported 15 minutes ago

  If you are considering (or have to due to equipment failure like me) switching from Ignite to Xfinity on @Rogers here are some things to be aware of that they do not tell you before, during or after the transition. First, a new account will be opened, independent of your previous account, and unless you call and close your previous account, you will be double billed. Second, nobody will ask you for your credit card and it won’t be transitioned from your old account so unless you go online and add it, in a month you will be getting nasty notices. Three, if you have streaming services like Crave that you buy through Rogers it will not be transferred to your new account automatically. You must call to get it added. Fourth, expect at least one of the Xfinity boxes not to work properly. I’ve done the transition now at my cottage and home and multiple service visits and equipment replacements may be necessary. Fifth, if you have Rogers/ Yahoo email or Finance accounts they don’t automatically transition and multiple phone calls may be necessary and it may take the knowledge of a supervisor to get them going again. And sixth, Rogers goes out of its way to make speaking to an actual human being virtually impossible and you have to fight with AI and may be lucky and get through to someone in a few minutes or, like me, you can waste hours and hours on hold. And finally, they are going to email you a survey on how they did. Don’t fill it in right away. Wait a few days to make sure things work and work as they should. Good luck!

• 
  Kevin Salmon (@Kevin_Salmon12) reported 20 minutes ago

  Hey @RogersHelps I’ve had both games one and two of the #StanleyCup drop due to issues with the gateway device and can’t get it back in time to enjoy the game. Can I get a basic cable link up again or how about reimburse me for the issues #pissedoffhockeyfan

• 
  Alex Gatzos (@AlexGatzos5855) reported 21 minutes ago

  @LoveMy7Wood @Rogers @RogersHelps For a communications Co. it sucks at communicating with its customers

• 
  🇨🇦Angel🇨🇦 (@Kismetangel1) reported 25 minutes ago

  @blogTO Good! @Rogers Are a horrible company! Lay offs. wrongful termination! Ted is rolling in his grave!