Shaw outages and service status in Belmont Park, British Columbia

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Shaw generated 1 outage signal in the last 24 hours around Belmont Park, including 1 direct report.
The most common problems reported in this area mention E-mail, Wi-fi, and Internet.
The most recent signal from this area was received Apr 17, 3:32 PM EDT.

E-mail (62%)
Wi-fi (15%)
Internet (8%)
TV (8%)
Phone (8%)

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Belmont Park, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Belmont Park, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Belmont Park	Baseline
Apr 17, 4:00 AM EDT	0	0	0
Apr 17, 4:20 AM EDT	0	0	0
Apr 17, 4:40 AM EDT	0	0	0
Apr 17, 5:00 AM EDT	0	0	0
Apr 17, 5:20 AM EDT	0	0	0
Apr 17, 5:40 AM EDT	0	0	0
Apr 17, 6:00 AM EDT	0	0	0
Apr 17, 6:20 AM EDT	0	0	0
Apr 17, 6:40 AM EDT	0	0	0
Apr 17, 7:00 AM EDT	0	0	0
Apr 17, 7:20 AM EDT	0	0	0
Apr 17, 7:40 AM EDT	0	0	0
Apr 17, 8:00 AM EDT	0	0	0
Apr 17, 8:20 AM EDT	0	0	0
Apr 17, 8:40 AM EDT	0	0	0
Apr 17, 9:00 AM EDT	0	0	0
Apr 17, 9:20 AM EDT	0	0	0
Apr 17, 9:40 AM EDT	0	0	0
Apr 17, 10:00 AM EDT	0	0	0
Apr 17, 10:20 AM EDT	0	0	0
Apr 17, 10:40 AM EDT	0	0	0
Apr 17, 11:00 AM EDT	0	0	0
Apr 17, 11:20 AM EDT	0	0	0
Apr 17, 11:40 AM EDT	0	0	0
Apr 17, 12:00 PM EDT	0	0	0
Apr 17, 12:20 PM EDT	0	0	0
Apr 17, 12:40 PM EDT	0	0	0
Apr 17, 1:00 PM EDT	0	0	0
Apr 17, 1:20 PM EDT	0	0	0
Apr 17, 1:40 PM EDT	0	0	0
Apr 17, 2:00 PM EDT	0	0	0
Apr 17, 2:20 PM EDT	0	0	0
Apr 17, 2:40 PM EDT	0	0	0
Apr 17, 3:00 PM EDT	0	0	0
Apr 17, 3:20 PM EDT	0	0	0
Apr 17, 3:40 PM EDT	0	0	0
Apr 17, 4:00 PM EDT	0	0	0
Apr 17, 4:20 PM EDT	0	0	0
Apr 17, 4:40 PM EDT	0	0	0
Apr 17, 5:00 PM EDT	0	0	0
Apr 17, 5:20 PM EDT	0	0	0
Apr 17, 5:40 PM EDT	0	0	0
Apr 17, 6:00 PM EDT	0	0	0
Apr 17, 6:20 PM EDT	0	0	0
Apr 17, 6:40 PM EDT	0	0	0
Apr 17, 7:00 PM EDT	0	0	0
Apr 17, 7:20 PM EDT	0	0	0
Apr 17, 7:40 PM EDT	0	0	0
Apr 17, 8:00 PM EDT	0	0	0
Apr 17, 8:20 PM EDT	0	0	0
Apr 17, 8:40 PM EDT	0	0	0
Apr 17, 9:00 PM EDT	0	0	0
Apr 17, 9:20 PM EDT	0	0	0
Apr 17, 9:40 PM EDT	0	0	0
Apr 17, 10:00 PM EDT	0	0	0
Apr 17, 10:20 PM EDT	0	0	0
Apr 17, 10:40 PM EDT	0	0	0
Apr 17, 11:00 PM EDT	0	0	0
Apr 17, 11:20 PM EDT	0	0	0
Apr 17, 11:40 PM EDT	0	0	0
Apr 18, 12:00 AM EDT	0	0	0
Apr 18, 12:20 AM EDT	0	0	0
Apr 18, 12:40 AM EDT	0	0	0
Apr 18, 1:00 AM EDT	0	0	0
Apr 18, 1:20 AM EDT	0	0	0
Apr 18, 1:40 AM EDT	0	0	0
Apr 18, 2:00 AM EDT	0	0	0
Apr 18, 2:20 AM EDT	0	0	0
Apr 18, 2:40 AM EDT	0	0	0
Apr 18, 3:00 AM EDT	0	0	0
Apr 18, 3:20 AM EDT	0	0	0
Apr 18, 3:40 AM EDT	0	0	0
Apr 18, 4:00 AM EDT	0	0	0

At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Belmont Park, British Columbia

The most recent Shaw outage reports came from the following cities: Langford, Victoria, and Saanichton.

City	Problem Type	Report Time
Langford	E-mail	13 hours ago
Victoria	Wi-fi	3 days ago
Victoria	E-mail	10 days ago
Victoria	Phone	10 days ago
Victoria	Wi-fi	15 days ago
Victoria	TV	23 days ago

Nearby cities with recent reports

Langford

1 recent signals

13 hours ago

Victoria

1 recent signals

3 days ago

Community Discussion

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Shaw Issues Reports Near Belmont Park, British Columbia

Latest outage, problems and issue reports in Belmont Park and nearby locations:

ConnorEdwards.eth (@connoredwards) reported 1 minute ago from Victoria, British Columbia
Hey @ShawHelp, when will Outage # INC0996046 be resolved? I need to do some work here…
E C O L O F T Y your #1 green insulation solution (@Ecolofty) reported 3 minutes ago from Central Saanich, British Columbia
@ShawInfo Hi there, I’m hoping somebody from your billing department can get a hold of me ASAP. We are contacting you on behalf of my elderly parents who have spent at least the last 6 months on Shaw Internet w/ literally no coverage in their house. We need a resolution today🙏
Ian holt (@holtyny) reported 4 minutes ago from Victoria, British Columbia
@TELUS @TELUSsupport as long as this keeps going on I will advise our new neighbours to go to @Shawhelp a lady yesterday was having problems with telus to move in next month so now she is calling shaw this morning. Shaw as been brilliant.
Daisy Gal (@Dadadaisygal) reported 4 minutes ago from Victoria, British Columbia
@Shawhelp is there an outage in Victoria currently? If so how long till it’s back up?
H. Neal Cropper (@RealNealDeal) reported 6 minutes ago from Metchosin, British Columbia
It's clear to me after three days of terrible service that @ShawInfo is no longer a capable service provider. I live in a capital city and their services are unreliable and frustrating. Sadly I'm on contract with this bad corporate player who cares not about their customers. #yyj
SilverQuillCreative (@silverquillgrp) reported 6 minutes ago from Sooke, British Columbia
@orchard_leanne And I with @ShawInfo but this merger is not working. @CRTCeng
Delroy Dyer 🇻🇨🇨🇦 (@DelroyDyer89) reported 6 minutes ago from Victoria, British Columbia
One thing we can't lose in the @Rogers @ShawInfo buyout is the excellent customer service at @freedomsupport. So much better than the rest.
Lisa Anderson🇨🇦🏳️‍🌈 (@deaftravel) reported 8 minutes ago from Saanich, British Columbia
@Shawhelp what’s up w Shaw internet in Cadboro Bay? Internet is down.
Evan Leeson (@EvanLeeson) reported 8 minutes ago from Saanich, British Columbia
@Shawhelp you guys have gone from heroes to zeroes on customer service. My chat queue estimate expired fifteen minutes ago. Where are all the cheerful people I used to talk to on the phone who worked here in Victoria.
Chris (@hainzy26) reported 9 minutes ago from Saanich, British Columbia
@Shawhelp Bluecurve appears to be down in a few places around town. What happened?
David Kettlewell (@dbkettlewell) reported 13 minutes ago from Central Saanich, British Columbia
@Shawhelp I can’t get my UFC PPV to work and I’m on hold with Shaw. Help!!
Evan Leeson (@EvanLeeson) reported 15 minutes ago from Saanich, British Columbia
@Shawhelp It's too bad, you should be proactive, given the price is the same, there's no additional input cost for Shaw, and you have a happier client. Might offset some if the damage being done to Shaw's rep due to the customer service roll-back over the last few years. #shareholdersfirst
Erin Frances Fisher (@wrongasparagus) reported 17 minutes ago from Victoria, British Columbia
Hello @Shawhelp the internet is down again! From your site it doesn't look like a scheduled outage
Jenn Tranmer (@vicmomdoc) reported 21 minutes ago from Langford, British Columbia
@antric @TELUS @ShawInfo Yup @ShawInfo asked me to DM. Then I did. Then they didn’t respond. I tried their virtual assistant online. No response either. I get better service in Nicaragua than here. @cbcmarketplace help.
patrickseward (@PatrickSeward) reported 26 minutes ago from Saanich, British Columbia
@Shawhelp Well, #shawcable changed their plans, now all customers get the same great prices, or so they say. Not only do I feel cheated as a 20+ year customer when new ones got the best prices, now I get the privledge of paying more money, not less. Supervisor please!
KTKCAD (@KTKCAD) reported 26 minutes ago from Saanich, British Columbia
@FP_Champagne as a @ShawInfo internet customer we also receive a fair mobile plan 25G for $25.Please be sure the monopoly gouging gang grandfather these contracts.Canada pays the highest mobile rates in the world yet subsidize the carriers with tax breaks with our $ 😡 not keen
Ty_soup (@tysoup) reported 29 minutes ago from Saanich, British Columbia
@Shawhelp your store front services in Victoria are incredibly terrible!! I sat in the phone all night with you guys trying to get my cable box fixed. You said go to the store front a new box will be ready for pickup.. I’m now wait an HOUR in this store to switch the box!
Cindy Andrie 🏳️‍🌈 (@candrie) reported 42 minutes ago from Saanich, British Columbia
Anyone else in #yyj internet going up and down in this heat. Specifically with @Shawhelp ?
Jody Klassen (@bellasugarsega) reported 56 minutes ago from Langford, British Columbia
I was a @Shawhelp customer for 5 years, until today. Cancelling my service and going with Telus instead. Don’t use this company for internet services, all you’ll have is regrets and ****** hardware.
Ian holt (@holtyny) reported 59 minutes ago from Brentwood Bay, British Columbia
@TELUS sucks 10mins with @Shawhelp and it's all sorted for Friday installation...

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

Rick Alsop (@RickAlsop) reported 5 minutes ago
@Shawhelp Says no outages on site but down detector says otherwise. I did call and can’t wait on hold for several hours for an automated reply.
LFCBeatle (@richyhlfc) reported 7 minutes ago
@Shawhelp Thanks but what about the issue with live chat and not having a phone number?
Ryan Brackenbury (@slackerman10) reported 9 minutes ago
Nobody should sign up for @Shawhelp useless customer service that only got worse since the merger. Billions made by these clowns and can’t even get to my house to fix recurrent issues for 48 hours. The amount I pay you should a guy on standby 24/7. #joke #ridiculous #Rogerssucks
Scott Morrison (@atnmorrison) reported 13 minutes ago
@Shawhelp when will issue with routers be resolved
Ziad 😷 Fazel 🇨🇦🇺🇦💉 (@ZiadFazel) reported 14 minutes ago
@Shawhelp You’ve admitted you can’t access my account. So what good is sending you a DM? This is my real name. Tell your management to look up my file in your records and fix the problem identified and admitted in your own logs. Entire problem + solution are WITHIN @Rogers. So fix it.
BWM (@BarryManovich) reported 17 minutes ago
@Shawhelp @oppp Hi there. Can you please tell me how I can connect to support. I’m unable to connect my Outlook (MS 365) subscription using Exchange ActiveSync with my MacBook. It works on my iPhone but not MacBook. Thanks.
bc_2027 (@bc_2025_vision) reported 19 minutes ago
@Shawhelp The feedback form seems broken. I filled in the * fields and submitted .. error msg? I checked several times? Please fix form? How do I submit my concern to decision makers? Thank you.
TC-VAN (@RageGeist) reported 20 minutes ago
@Shawhelp Hi, my internet has been down about 7hrs now and I'm not seeing my location in the outage section. I contacted support earlier and she said there was an open incident INC1743915 for my area. My postal code is V3B7W4. Any ETA's on service restoration?
Lindsay I.R Wiebe (@LindsayWiebeRD) reported 22 minutes ago
@Shawhelp - I pay internet just to have it cut out for close to an hour every day when I come home from work. If this continues, I’m going to ask for a discounted rate, or change providers to either @Bell or @TELUS. $110 dollars for this kind of service is uncalled for.
Dave (@Danrek77) reported 25 minutes ago
@Shawhelp No timeline, no email confirmation, and I’m not a new customer. I’m being billed for 2 gigabit now, without the hardware for it. I am hesitant to send this beat up box back without knowing I will be getting hardware to actually use the service