Shaw Outage Report in Coquitlam, British Columbia
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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in Coquitlam, British Columbia
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Coquitlam and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (60%)
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TV (13%)
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Total Blackout (11%)
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Wi-fi (9%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Coquitlam, British Columbia
The most recent Shaw outage reports came from the following cities: Vancouver, New Westminster, Burnaby, Coquitlam, Delta, Maple Ridge, Coquitlam, Port Coquitlam and Pitt Meadows.
| City | Problem Type | Report Time |
|---|---|---|
 Vancouver |
Internet | |
| Vancouver |
Internet | |
| Vancouver |
TV | |
| Vancouver |
Internet | |
| Vancouver |
TV | |
| Vancouver |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near Coquitlam, British Columbia
Latest outage, problems and issue reports in Coquitlam and nearby locations:
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Scuderia F1 Podcast
(@ScuderiaF1Pod) reported
from
Coquitlam, British Columbia
@Shawhelp Hi Kyle - I keep insisting on escalating this but nobody at Shaw will help with this. 1.5 weeks of outage is unacceptable (especially since I know specifically what the issue is and have explained it multiple times). Please slide me a DM so I can pass on my personal contact.
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Scuderia F1 Podcast
(@ScuderiaF1Pod) reported
from
Coquitlam, British Columbia
Hi folks - alas, there will be no podcast today. 😭😭😭😭😭 @MarkinVancity’s @ShawInfo internet connection has been down for a week and he’s already burned through 200gb using his Mobile hotspot. Hoping to resume recording this week when @ShawInfo finally fixes the issue.
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Prairie Paul
(@PaulDoroshenko) reported
from
Vancouver, British Columbia
Every time I contact @ShawInfo to have some service or set up, every single time they screw it up. And again today. More competition would be better than less.
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Paul E. Marquis
(@RiskManagerCa) reported
from
Vancouver, British Columbia
@Shawhelp Can I sign up for the technician course while I'm at it? I've spent hours, upon hours troubleshooting your faulty equipment, and you have the Too late, service cancelled
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Marlow 🇨🇦🇺🇦
(@Marlow22) reported
from
Vancouver, British Columbia
@Shawhelp Did you upgrade or change something because our wifi is not working well, extenders all show working but drop off abruptly and don’t rejoin very quickly either. Some devices won’t connect at all!
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west coast homo
(@jowdoof) reported
from
Burnaby, British Columbia
@Shawhelp hi i need to know it theres outage in my area?
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Anne
(@pambh65) reported
from
Burnaby, British Columbia
@Shawhelp why do you close the phonelines so early? It used to be 24/7 , now u can't get help to save your life and chat feature will bounce you out several times. I'm about to switch, its so frustrating!
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BdblE
(@MsYouDoYou) reported
from
Burnaby, British Columbia
So @bchydro doesn’t know how to do their jobs and has taken out the @ShawInfo network, costing us all thousands of dollars in lost work. Good times.
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BdblE
(@MsYouDoYou) reported
from
Burnaby, British Columbia
@RallyMD @Shawhelp I was mid presentation and had a very busy day. This is not funny. This is income loss and business loss and absolutely unacceptable to take down a whole area unannounced. There is no joke here. This is a massive concern for me and my neighbours.
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BdblE
(@MsYouDoYou) reported
from
Burnaby, British Columbia
I hope @ShawInfo plans to pay for this day of lost work and explain to my staff why payroll is delayed because this is some insane bullshit. Also, when you have a recorded message about an outage, your website shouldn’t say “good news! No outages!”
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Prairie Paul
(@PaulDoroshenko) reported
from
Vancouver, British Columbia
@ipf9010 That was @ShawInfo that screwed up our move so badly. Unforgivable. I’m looking for another service provider now. When we get into our new place I’m going to start a CRTC complaint. This is ridiculous.
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Ashley Burr
(@AshleyBurr_) reported
from
New Westminster, British Columbia
@Shawhelp is there an outage in New Westminster BC? Internet appears to be down.
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RitchWorld
(@RitchWorld) reported
from
New Westminster, British Columbia
@Shawhelp Actually there is no point. You can train your support to recognize, appreciate and value long terms customers. I was actually surprised how greedy Shaw is. The big kicker was charging my in laws more money for internet 15 than I pay for my 300 internet.
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RitchWorld
(@RitchWorld) reported
from
New Westminster, British Columbia
Had a good talk with .@Shawhelp this weekend. After 20+ years of service, they played the greed game and didn’t want to talk. Called @TELUS and so happy to talk and worked a fabulous deal. father in law is happy as he will be saving $600/ year on home internet, cable and phone.
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Manpreet Suhi
(@ManpreetSuhi) reported
from
Burnaby, British Columbia
@Shawhelp do you have any update on the outage in Burnaby Deer Lake Area?
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Master P.Le🇨🇦✌️🗽
(@MasterXSY) reported
from
Port Coquitlam, British Columbia
@ShawInfo internet not operating, problem???
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Peter Meiszner
(@PeterMeiszner) reported
from
Vancouver, British Columbia
Is @Novusnow down AGAIN for anyone else in Yaletown? Super frustrating- second time in a month. Going to have to seriously consider switching to @TELUS or @Shawhelp - major problem when you’re working from home.
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Marc Nolet
(@fedex182) reported
from
Coquitlam, British Columbia
@Shawhelp is internet service down in coquitlam? my internet has been out since 11am
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Jeff Thorlacius
(@jthor099) reported
from
Vancouver, British Columbia
@Shawhelp Having problems in Vancouver with Gateway. Super slow, buggy, channels displaying incorrectly or not at all. Have cycled power and done system refresh, have unscrewed cables. Any known issues in my area?
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Andie Stewart
(@Andiecamille) reported
from
Vancouver, British Columbia
@ShawInfo since my contract ran out, my bill has been increasing MONTHLY. I spoke to an agent and was told that my charges could change month to month unless I sign a contract. As a customer of over 25 years, this is a brutal way to treat your existing clients. #extortion 🤬
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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Ian Seggie
(@IanDSeggie) reported
@Shawhelp We are getting fibre optic serviced to house home this month. The optic cable is owned by fibre connect. Telus has been first offer us service (much cheaper and faster). Do you have plans to offer the same or similar? We want fibre & who here gets here first gets our buisiness. Thank you.
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j.
(@J_McJannet) reported
@Shawhelp Yes there is no internet service for the past hour or so.
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X Jongo! 🦁
(@xjongo) reported
@Shawhelp i even went into a physical store, and they couldn't help me....i'm back on hold with your exceptional customer support phone line... all this to PAY YOU
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Eugene Hernandez
(@genyosha_ca) reported
@Shawhelp is internet down for parts of Richmond, BC? lost connection about 20 mins ago and restarting the router and modem haven't helped
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Invictus
(@DerenUnder) reported
@shawinfo Shaw/Rogers has to be the worst company I have ever had to deal with. I have spent hours on hold waiting for customer service, hours dealing with customer service and my bill is still screwed up. I tell everyone I know, as bad as Telus is, Shaw/Rogers 10x worse.
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DJ Phoenix
(@DJPh03NiX) reported
@Shawhelp “We’re experiencing higher than usual wait times” Oh gee I wonder why. I can’t help on the phone and the chat bot is dumb. 🙄
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Phil Figueiredo
(@philfigs) reported
@Shawhelp Internet has been down in Vancouver Chinatown most of the day with no updates on your website. Any ETA on it being restored?
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Scott Denoon
(@sdenoon) reported
@Shawhelp Internet has been down in Altadore area of Calgary for 10-15 minutes now. Is this anticipated? Nothing online reporting it
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🇨🇦RedMageX🇨🇦🖕
(@Redmagex) reported
@Shawhelp There was scheduled service in Calgary last night, but nothing for Brooks, AB. Still no Internet after modem reset
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Matty
(@MattGalbino) reported
@brutus1891 @Rogers @ShawInfo I believe there is. My internet is down also.