Shaw outages and service status in Coquitlam, British Columbia

Problems in the last 24 hours in Coquitlam, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Coquitlam, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

• Internet (54%)
• TV (18%)
• Wi-fi (11%)
• E-mail (9%)
• Total Blackout (6%)
• Phone (2%)

Live Outage Map Near Coquitlam, British Columbia

The most recent Shaw outage reports came from the following cities: Coquitlam, Anmore, Pitt Meadows, Port Coquitlam, Burnaby, Coquitlam, Maple Ridge, New Westminster, and Port Moody.

City	Problem Type	Report Time
Coquitlam	TV	16 hours ago
Anmore	Internet	1 day ago
Pitt Meadows	Wi-fi	4 days ago
Coquitlam	Internet	5 days ago
Port Coquitlam	E-mail	7 days ago
Burnaby	Internet	9 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Coquitlam, British Columbia

Latest outage, problems and issue reports in Coquitlam and nearby locations:

• 
  Chris Falskow (@falskow) reported 1 minute ago from Delta, British Columbia

  The worst internet service provider in the Lower Mainland is @Eastlink! I would so love to get @ShawInfo but they are not in our area. Yet. #InternetConnection #Fail

• 
  BdblE (@MsYouDoYou) reported 3 minutes ago from Burnaby, British Columbia

  @DaveBeFit @TELUS @Shawhelp We don’t/can’t get fibre so they aren’t that motivated to help.

• 
  Tracy ترايسي (@tracyglennYVR) reported 4 minutes ago from Burnaby, British Columbia

  @ShawInfo Internet down on Halston Court, Burnaby. Is there an issue?

• 
  Rob Grey (@rgrey1) reported 9 minutes ago from Burnaby, British Columbia

  @Shawhelp I'm spoken to your tech support many many time and they can't help me. Your custom service will not help. Maybe time to speak to @TELUSsupport or @Bell_Support would help me on a New Client Account! #shaw

• 
  Vic (@vicvirk) reported 12 minutes ago from Maple Ridge, British Columbia

  @ShawInfo your company provides some of the worst customer service I have ever encountered from any company in any service sector. 3 weeks now and my wi-fi issues can't be fixed. Impossible to speak to anyone on the phone or get the right person to come fix the problem.

• 
  Gatthew Mriffeth (@mattgriffeth) reported 14 minutes ago from New Westminster, British Columbia

  @LexLee91 @Shawhelp Seconding this. Same lack of service from my house in new west as well

• 
  Mariano D (@marianodss) reported 18 minutes ago from Burnaby, British Columbia

  @Shawhelp I’m having an issue with sound. It drops off for a second or 2 intermittently. Does not occur when watching streaming services as I type this it has happened twice in 30 seconds. Any idea? Yes just happened 2 more times. :(

• 
  Fabricio Mengo (@fmengo) reported 21 minutes ago from Maple Ridge, British Columbia

  @Shawhelp I’m trying to move my service and I don’t have answer from you. I booked to move for Dec 23, and still waiting. I talked to 7 different agents and no answer. Your service sucks.

• 
  Chris Falskow (@falskow) reported 23 minutes ago from Delta, British Columbia

  @Eastlink @EastlinkSupport Hey @Shawhelp I hope you’re paying attention here. We could really use your service in North Delta!

• 
  Rosario (@DekeyPetey40) reported 23 minutes ago from Port Coquitlam, British Columbia

  @IanSeggie @Shawhelp I have 3 apple devices and have Shaw and no problems

• 
  macaroni in a pot (@jooooodooolp) reported 23 minutes ago from Burnaby, British Columbia

  Just like that. My home internet is down and i was just about to finish my movie. Thanks @ShawInfo

• 
  Rosario (@DekeyPetey40) reported 29 minutes ago from Port Coquitlam, British Columbia

  @IanSeggie @Shawhelp I have the same package and no issues weird

• 
  mike blackmon (@MikeyBlackmon) reported 30 minutes ago from Burnaby, British Columbia

  Wow so after 3.5 hours trying to help my parents switch to @ShawInfo and having a tech come out to their house, but they didn’t, and talking to the loyalty team @Shawhelp, they will be going back to Telus, haven’t seen service like this ever, and time for me to switch as well 👎

• 
  Stephen Fung (@stephenfung) reported 35 minutes ago from Coquitlam, British Columbia

  Hey @TELUSsupport . Just got #PureFibre. My @Shawhelp modem is at the curb. One problem. I can see another account in my profile. I can stop their WiFi & reboot their modem. Fun. Can someone reach out? Tried calling now but apparently not 9PM close as stated. Thx.

• 
  Fabricio Mengo (@fmengo) reported 38 minutes ago from Maple Ridge, British Columbia

  @ShawInfo moving your service is an impossible mission. I had to talk to 8 different agents, and finally they gave me another appointment. 1 month to move the services. #wfh and #studingfromhome with you is almost impossible. Your service is really bad.

• 
  Phil IS Ridin' Bikes Again (@PhilRidinBikes) reported 41 minutes ago from New Westminster, British Columbia

  @Shawhelp your whole guide system is down. Nothing but channel labels. No program time listings at all.

• 
  Doug Corbett (@corbettdoug) reported 43 minutes ago from Port Coquitlam, British Columbia

  @Shawhelp can someone please call me as a truck just knocked a cable down in front of my house. 3970 cedar drive Poco. 6947628993. Doug

• 
  Stephen Fung (@stephenfung) reported 47 minutes ago from Coquitlam, British Columbia

  @angelastamour @TELUSsupport @Shawhelp Looks like it's being handled. They are escalating because it seems like quite the technical issue. Fun times! 🤓

• 
  Rosario (@DekeyPetey40) reported 54 minutes ago from Port Coquitlam, British Columbia

  Hey @Shawhelp is internet down in poco?

• 
  Vic (@vicvirk) reported 60 minutes ago from Maple Ridge, British Columbia

  @wingsnation @ShawInfo We just moved into a new neighbourhood, #Telus never ran service into it so we are stuck with using Shaw... Today I used Shaw's call back service, they called back in 20 mins, recording said I was in "Position 1" in the queue and it still took 1 hr 15 min to speak with someone.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

• 
  David Keam (@Sum_Ding_Dong) reported 10 minutes ago

  @LochlinCross @Shawhelp You've clearly never waited 45 minutes for @jkenney to start a COVID update

• 
  Dr. Viking Hat. (@JonLueke) reported 10 minutes ago

  @ChrisLaBossiere @Shawhelp Unfortunately, it seems like you have to be connected to the right person int heir service department. I had a bricked modem. It took 8 calls. Last call - guy not only fixed the issue, had a new modem sent the next day, and reworked my plan for more services at less cost.

• 
  jolly🎄st.rascal🖤 (@purpledcake) reported 11 minutes ago from Calgary, Alberta

  Hey @Shawhelp, any service disruptions/ problems in the downtown Calgary/ Beltline area? Our internet service has been cutting in and out all day.

• 
  Josh Eberhart (@josh_eberhart) reported 11 minutes ago

  works well in your area, I would be leery of @ShawInfo’s awful customer service should you ever encounter a problem. 3/3 #yeg #t8n

• 
  Jim Timlick (@jimtimlick30) reported 19 minutes ago

  @Shawhelp Just DM you guys. Really sucks on an NFL Sunday to have no cable or internet.

• 
  Tracy M 🌊🆘🇨🇦 (@TriggerTM) reported 22 minutes ago

  @Shawhelp hey are there internet issues in Langley? I’ve got zero wifi connection. Nothing is working.

• 
  Les Pilchak (@lesta67) reported 23 minutes ago

  @Shawhelp BS. I have been trying to get help for 2 hours and counting...

• 
  John Muir (@muirjohn) reported 24 minutes ago from Edmonton, Alberta

  @mylesbosch @Shawhelp Pretty poor customer service

• 
  Josh Eberhart (@josh_eberhart) reported 24 minutes ago

  We have @ShawInfo internet and cable. Nearly everyday we have problems accessing TV channels in the morning. Somedays the internet cuts out every 10-15 mins for what seems like the entire day. I have to disconnect and unplug everything almost everyday 1/ #yeg #t8n

• 
  Lochlin Cross (@LochlinCross) reported 27 minutes ago

  Worst company on-hold music? I'll start: @Shawhelp