Shaw Outage Report in Coquitlam, British Columbia

Problems in the last 24 hours in Coquitlam, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Coquitlam, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

• Internet (55%)
• TV (18%)
• Wi-fi (11%)
• E-mail (9%)
• Total Blackout (6%)
• Phone (2%)

Live Outage Map Near Coquitlam, British Columbia

The most recent Shaw outage reports came from the following cities: Pitt Meadows, Coquitlam, Port Coquitlam, Burnaby, Coquitlam, Maple Ridge, New Westminster, and Port Moody.

City	Problem Type	Report Time
Pitt Meadows	Wi-fi	3 days ago
Coquitlam	Internet	4 days ago
Port Coquitlam	E-mail	6 days ago
Burnaby	Internet	7 days ago
Coquitlam	Internet	11 days ago
Coquitlam	Internet	11 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Coquitlam, British Columbia

Latest outage, problems and issue reports in Coquitlam and nearby locations:

• 
  Dominic Therrien (@dotherrien) reported 1 minute ago from Coquitlam, British Columbia

  I travel around the world for professional reasons and it pains me to say that the Lower Mainland of BC has one of the worst internet networks I’ve used (it’s a little better than Nigeria). Blind spots, slooooow connection, interruptions, expensive. @Shawhelp #competitionneeded

• 
  Rosario (@DekeyPetey40) reported 4 minutes ago from Port Coquitlam, British Columbia

  @IanSeggie @Shawhelp I have the same package and no issues weird

• 
  Vic (@vicvirk) reported 10 minutes ago from Maple Ridge, British Columbia

  @ShawInfo your company provides some of the worst customer service I have ever encountered from any company in any service sector. 3 weeks now and my wi-fi issues can't be fixed. Impossible to speak to anyone on the phone or get the right person to come fix the problem.

• 
  Poppy (@PickledGingerBC) reported 12 minutes ago from Coquitlam, British Columbia

  @Shawhelp Picked up my Blue Curve self install kit today... everything’s ready to go, guide states that I need to contact you to finalize since I have existing service.

• 
  Diana Black (@italianinvan) reported 14 minutes ago from Port Moody, British Columbia

  @Shawhelp my sweet sweet kind neighbour has been trying for two days to contact the right people to cancel her deceased father and she has been getting the run around. Please help!!!

• 
  RAVI PATEL (@ravikanji) reported 18 minutes ago from New Westminster, British Columbia

  @Shawhelp worst telephone support. You guys take more than an hour to talk. Don’t pretend you are overbusy.

• 
  Gatthew Mriffeth (@mattgriffeth) reported 20 minutes ago from New Westminster, British Columbia

  @LexLee91 @Shawhelp Seconding this. Same lack of service from my house in new west as well

• 
  Jennifer Kingsbury (@JenniferKingsb6) reported 21 minutes ago from Port Moody, British Columbia

  @Shawhelp Please fix it soon.

• 
  Pattycakes🍰 (@patricklabelle7) reported 24 minutes ago from New Westminster, British Columbia

  @Shawhelp Cable and Internet has been down since Monday here in Nee West.👿🤬

• 
  Rosario (@DekeyPetey40) reported 25 minutes ago from Port Coquitlam, British Columbia

  @IanSeggie @Shawhelp I have 3 apple devices and have Shaw and no problems

• 
  Brad Thiessen (@Zharphyn) reported 26 minutes ago from Maple Ridge, British Columbia

  @Shawhelp Your CSR Robert V45Y, is providing a fairly disappointing customer experience. I feel like I am being lied to, and he is lowering my opinion of your company’s ability to provide me the service that I want.

• 
  Diana Black (@italianinvan) reported 30 minutes ago from Port Moody, British Columbia

  @ShawInfo my sweet neighbour is trying to cancel her deceased father’s service with you and she’s been having such a hard time. Please help!!!! #pleasehelp

• 
  Niners North (Vancouver, BC) (@NinersNorth) reported 37 minutes ago from Coquitlam, British Columbia

  Tune in on the multi billion dollar @Shawhelp cable network and watch the biggest sports league in North America, and two of it biggest storied franchises as they kick off their season. Available only in ultra low definition. #HDhelp

• 
  Mariano D (@marianodss) reported 42 minutes ago from Burnaby, British Columbia

  @Shawhelp I’m having an issue with sound. It drops off for a second or 2 intermittently. Does not occur when watching streaming services as I type this it has happened twice in 30 seconds. Any idea? Yes just happened 2 more times. :(

• 
  Doug Corbett (@corbettdoug) reported 42 minutes ago from Port Coquitlam, British Columbia

  @Shawhelp can someone please call me as a truck just knocked a cable down in front of my house. 3970 cedar drive Poco. 6947628993. Doug

• 
  Rosario (@DekeyPetey40) reported 43 minutes ago from Port Coquitlam, British Columbia

  Hey @Shawhelp is internet down in poco?

• 
  Diana Black (@italianinvan) reported 49 minutes ago from Port Moody, British Columbia

  @Shawhelp my sweet neighbour is trying to cancel her deceased father’s service with you and she’s been having such a hard time. Please help!!!! #pleasehelp

• 
  Vic (@vicvirk) reported 53 minutes ago from Maple Ridge, British Columbia

  @wingsnation @ShawInfo We just moved into a new neighbourhood, #Telus never ran service into it so we are stuck with using Shaw... Today I used Shaw's call back service, they called back in 20 mins, recording said I was in "Position 1" in the queue and it still took 1 hr 15 min to speak with someone.

• 
  Stephen Fung (@stephenfung) reported 55 minutes ago from Coquitlam, British Columbia

  Hey @TELUSsupport . Just got #PureFibre. My @Shawhelp modem is at the curb. One problem. I can see another account in my profile. I can stop their WiFi & reboot their modem. Fun. Can someone reach out? Tried calling now but apparently not 9PM close as stated. Thx.

• 
  Stephen Fung (@stephenfung) reported 59 minutes ago from Coquitlam, British Columbia

  @angelastamour @TELUSsupport @Shawhelp Looks like it's being handled. They are escalating because it seems like quite the technical issue. Fun times! 🤓

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Thefonger77 (@Thefonger77) reported 4 minutes ago

  @Shawhelp issues with live tv keeps freezing. This is occurring on multiple channels. Also, our internet keeps freezing. Are there issues in the Calgary Silverado area. This has been an ongoing issues for weeks. We’ve even had a tech come out. Pls advise!

• 
  ellen teapot 🇨🇦🇺🇸🏳️‍⚧️ (@asmallteapot) reported 9 minutes ago

  @Shawhelp @kmyeske Nope there is definitely a major outage in Port Moody

• 
  Davendonna2 (@Davendonna2) reported 14 minutes ago

  @Shawhelp our internet is down but nothing reported on myshaw.

• 
  ellen teapot 🇨🇦🇺🇸🏳️‍⚧️ (@asmallteapot) reported 19 minutes ago

  @Shawhelp Hi Kyle, thanks for the reply. Any new updates on the outage in Port Moody/Coquitlam? The webpage hasn’t been updated since 14:12, about two hours ago

• 
  DaniloJ25 (@DaniloJ25) reported 20 minutes ago

  I advised the girl this morning that @ShawInfo wouldn't add me to my partners bill, they won't add two names to a bill and she said she's never heard of that!! That it's always done... yet I called shaw twice and they said no.

• 
  FreekshowInc (@FreekshowInc) reported 23 minutes ago

  At this rate I'm going to be on hold with @Shawhelp all damn day. Just take my money!this music is driving me crazy.

• 
  Les Stelmach 🇨🇦🇺🇦 (@LesIsMore1) reported 24 minutes ago

  @Shawhelp we have have at least 7 automated spam calls (purporting to come from Amazon) in last 45 min. Show as unknown name, unknown number so your selective call blocking service doesn’t work. Your algo doesn’t seem to be catching it either.

• 
  andersen (@n_e_andersen) reported 29 minutes ago

  @Shawhelp @kmyeske Service is back up, we were down for at least 15-20 minutes.

• 
  Anonmaly (@jeman87) reported 31 minutes ago

  @RLall28 @Shawhelp 81 reports of Shaw down in Vancouver in the last 5 minutes

• 
  ellen teapot 🇨🇦🇺🇸🏳️‍⚧️ (@asmallteapot) reported 31 minutes ago

  @Shawhelp @Che_rry11 Nope there is definitely a major outage in Port Moody