Shaw Outage Report in Coquitlam, British Columbia

Problems in the last 24 hours in Coquitlam, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Coquitlam, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

• Internet (54%)
• TV (19%)
• Wi-fi (11%)
• E-mail (9%)
• Total Blackout (6%)
• Phone (2%)

Live Outage Map Near Coquitlam, British Columbia

The most recent Shaw outage reports came from the following cities: Port Coquitlam, Burnaby, Coquitlam, Coquitlam, Maple Ridge, New Westminster, Port Moody, and Pitt Meadows.

City	Problem Type	Report Time
Port Coquitlam	E-mail	1 day ago
Burnaby	Internet	3 days ago
Coquitlam	Internet	6 days ago
Coquitlam	Internet	7 days ago
Coquitlam	Wi-fi	7 days ago
Coquitlam	Internet	7 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Coquitlam, British Columbia

Latest outage, problems and issue reports in Coquitlam and nearby locations:

• 
  shea (@sheaC_3) reported 1 minute ago from Burnaby, British Columbia

  I have had by far the worst customer service experience w: @ShawInfo, I would never recommend.

• 
  Rosario (@DekeyPetey40) reported 3 minutes ago from Port Coquitlam, British Columbia

  Hey @Shawhelp is internet down in poco?

• 
  Tracy ترايسي (@tracyglennYVR) reported 7 minutes ago from Burnaby, British Columbia

  @ShawInfo Internet down on Halston Court, Burnaby. Is there an issue?

• 
  Chris Falskow (@falskow) reported 17 minutes ago from Delta, British Columbia

  @Eastlink @EastlinkSupport Hey @Shawhelp I hope you’re paying attention here. We could really use your service in North Delta!

• 
  Stephen Fung (@stephenfung) reported 18 minutes ago from Coquitlam, British Columbia

  @angelastamour @TELUSsupport @Shawhelp Looks like it's being handled. They are escalating because it seems like quite the technical issue. Fun times! 🤓

• 
  Phil IS Ridin' Bikes Again (@PhilRidinBikes) reported 23 minutes ago from New Westminster, British Columbia

  @Shawhelp your whole guide system is down. Nothing but channel labels. No program time listings at all.

• 
  Leandro Santos (@ls69360) reported 23 minutes ago from Burnaby, British Columbia

  @ShawInfo always a waste of time... Never ever fix any problem.. When are you guys are going to help me??

• 
  Fabricio Mengo (@fmengo) reported 25 minutes ago from Maple Ridge, British Columbia

  @ShawInfo moving your service is an impossible mission. I had to talk to 8 different agents, and finally they gave me another appointment. 1 month to move the services. #wfh and #studingfromhome with you is almost impossible. Your service is really bad.

• 
  Chris Falskow (@falskow) reported 26 minutes ago from Delta, British Columbia

  The worst internet service provider in the Lower Mainland is @Eastlink! I would so love to get @ShawInfo but they are not in our area. Yet. #InternetConnection #Fail

• 
  Rob Grey (@rgrey1) reported 29 minutes ago from Burnaby, British Columbia

  @Shawhelp I'm spoken to your tech support many many time and they can't help me. Your custom service will not help. Maybe time to speak to @TELUSsupport or @Bell_Support would help me on a New Client Account! #shaw

• 
  Doug Corbett (@corbettdoug) reported 29 minutes ago from Port Coquitlam, British Columbia

  @Shawhelp can someone please call me as a truck just knocked a cable down in front of my house. 3970 cedar drive Poco. 6947628993. Doug

• 
  Stephen Fung (@stephenfung) reported 30 minutes ago from Coquitlam, British Columbia

  Hey @TELUSsupport . Just got #PureFibre. My @Shawhelp modem is at the curb. One problem. I can see another account in my profile. I can stop their WiFi & reboot their modem. Fun. Can someone reach out? Tried calling now but apparently not 9PM close as stated. Thx.

• 
  Fabricio Mengo (@fmengo) reported 35 minutes ago from Maple Ridge, British Columbia

  @Shawhelp I’m trying to move my service and I don’t have answer from you. I booked to move for Dec 23, and still waiting. I talked to 7 different agents and no answer. Your service sucks.

• 
  BdblE (@MsYouDoYou) reported 46 minutes ago from Burnaby, British Columbia

  @DaveBeFit @TELUS @Shawhelp We don’t/can’t get fibre so they aren’t that motivated to help.

• 
  Vic (@vicvirk) reported 46 minutes ago from Maple Ridge, British Columbia

  @wingsnation @ShawInfo We just moved into a new neighbourhood, #Telus never ran service into it so we are stuck with using Shaw... Today I used Shaw's call back service, they called back in 20 mins, recording said I was in "Position 1" in the queue and it still took 1 hr 15 min to speak with someone.

• 
  mike blackmon (@MikeyBlackmon) reported 48 minutes ago from Burnaby, British Columbia

  Wow so after 3.5 hours trying to help my parents switch to @ShawInfo and having a tech come out to their house, but they didn’t, and talking to the loyalty team @Shawhelp, they will be going back to Telus, haven’t seen service like this ever, and time for me to switch as well 👎

• 
  macaroni in a pot (@jooooodooolp) reported 52 minutes ago from Burnaby, British Columbia

  Just like that. My home internet is down and i was just about to finish my movie. Thanks @ShawInfo

• 
  Mariano D (@marianodss) reported 57 minutes ago from Burnaby, British Columbia

  @Shawhelp I’m having an issue with sound. It drops off for a second or 2 intermittently. Does not occur when watching streaming services as I type this it has happened twice in 30 seconds. Any idea? Yes just happened 2 more times. :(

• 
  AdrianC (@Vancity_AC) reported 59 minutes ago from Coquitlam, British Columbia

  .@Shawhelp I’ve spent over 3hrs, transferred between 5 agents on chat. Called, transferred, forwarded to FREEDOM mobile (WTF?) for activation, re-dialed Shaw 5-6 times. ALL THIS TO ACTIVATE A NEW SIM. Your warehouse sent cars to wrong address.

• 
  Vic (@vicvirk) reported 60 minutes ago from Maple Ridge, British Columbia

  @ShawInfo your company provides some of the worst customer service I have ever encountered from any company in any service sector. 3 weeks now and my wi-fi issues can't be fixed. Impossible to speak to anyone on the phone or get the right person to come fix the problem.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Competitive Thread (@comp_thread) reported 9 minutes ago

  @Shawhelp There is certainly more going on here then they care to discuss. A quick search on the tweeter shows a lot of people experiencing similar issues but being told that there appears to be nothing wrong on their system. Update: have asked to cancel service. No resolution

• 
  SRGK (@SRGK56312353) reported 15 minutes ago

  @ShawInfo Gotta ask. Why is your On Demand service so bad. Missing episodes, missing series. Eg. Aussie Gold Hunters Season 4, Why in the world do you offer every episode except episode 3? Why am I paying for this?

• 
  Patrick פטריק ⭐️ (@WrpPatrick) reported 16 minutes ago

  @Shawhelp How can you not have service available until the 19th? Btw who’s going to pay for the cell data I now have no choice but to use if I don’t want to be cut off from the world in a pandemic?

• 
  Patrick פטריק ⭐️ (@WrpPatrick) reported 18 minutes ago

  It’s -36, we can’t go out, it’s Super Bowl 🏈 Sunday, the cable shits the bed, they need to send out a technician... not until the 19th 🤬 House bound with no internet or cable... thanks for the spectacular service @Shawhelp Shaw 🙄

• 
  Benji Klassen (@benjimenk) reported 21 minutes ago

  @Shawhelp is there an outage in St. Andrews Manitoba area?

• 
  Jon (@jonincalgary) reported 26 minutes ago

  @Shawhelp hey is there an outage in Mckenzie lake yyc? Im not home but wife and kids are saying there is no internet after even resetting the things.

• 
  Troy Martin (@troymart) reported 26 minutes ago

  @HartmutSachse @Shawhelp Many vendors support…Take your pick ArubaHPE/Cisco/Meraki/Ruckus/Extreme/etc. The trickier part is generating profiles for iOS/Android clients. Passpoint is interesting to play with, almost a victim of too much flexibility.

• 
  KB (@kyler_ab) reported 29 minutes ago

  @Shawhelp since when did Shaw's internet quality been reduced to the quality of internet in third world countries.. yeah I said third world countries, I literally been having one of the worst Shaw experiences in years, fix your internet in the West side of Edmonton, Alberta smh.

• 
  Patrick פטריק ⭐️ (@WrpPatrick) reported 30 minutes ago

  -36, we’re locked down, it’s Super Bowl Sunday and @Shawhelp cable shits the bed, they need to send out a technician... Monday 🙁 House bound with no internet or cable... it’s a damn good thing I’m patient

• 
  Mikey McDontTouchYourFace (@mike_yung) reported 31 minutes ago

  Hey @Shawhelp. Please try to fix this before the Super Bowl starts. Thanks. Don't watch a lot of TV but last night during SNL I noticed your feeds are freezing quite a bit. Pretty sure it's on your end 'cause it's happening to both our PRV's on all channels.