Shaw Outage Report in Coquitlam, British Columbia
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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in Coquitlam, British Columbia
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Coquitlam and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (67%)
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Wi-fi (10%)
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TV (10%)
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Total Blackout (6%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Coquitlam, British Columbia
The most recent Shaw outage reports came from the following cities: Vancouver, Coquitlam, Coquitlam, Burnaby, New Westminster, Delta, Maple Ridge, Port Coquitlam and Port Moody.
| City | Problem Type | Report Time |
|---|---|---|
 Vancouver |
Internet | |
| Coquitlam |
Internet | |
| Vancouver |
Internet | |
| Vancouver |
TV | |
| Vancouver |
TV | |
| Coquitlam |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near Coquitlam, British Columbia
Latest outage, problems and issue reports in Coquitlam and nearby locations:
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Jeff Thorlacius
(@jthor099) reported
from
Vancouver, British Columbia
@Shawhelp this Bluecurve PVR is crap. Trying to rewind or fast forward recorded shows is near impossible. It freezes & jumps forward erratically, plus the dropping of sound while watching recordings I messaged you about a few days ago is still happening. Please fix this!
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Travel by Rempel
(@TRempel604) reported
from
Vancouver, British Columbia
@Shawhelp For the records, day 1 no cable or Internet service from Shaw. #worsecustomerservice #badcablecompany
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Thomas Gautreau
(@TomGautreau) reported
from
Vancouver, British Columbia
Dealt with Shaw for forty yrs and thought would give Telus a try on a new service. BIG MISTAKE ! Mon. I called C/ S they told me they would call me in 48 hours or less to deal with problem. No call. @TELUS @Shawhelp Telus customer service offshore. Shaw is in Canada.
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Tom Beith
(@Tbeithnow) reported
from
Vancouver, British Columbia
@Shawhelp my cable does not run properly , freezes and I have no sound. I have tried to unplug and restart to no effect . Please help
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Monique Cloutier
(@cloutier68) reported
from
Vancouver, British Columbia
@stephenbraverm1 @Jen_Newsted @Shawhelp I could use an upgrade for my internet too. Never seems to get around to do this though.
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Jessy
(@CoachDhillon) reported
from
Vancouver, British Columbia
Cancel your sports cable packages people. @Shawhelp @TELUS @TELUSsupport @BellMediaPR @RogersHelps @TSN_Sports @Sportsnet
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Russian Tim
(@RussianTim61) reported
from
Vancouver, British Columbia
@jackhayter @Shawhelp Just spoke to someone at support, they said that we have an outage in the area. I also live in the West End.
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Bryn Morgan Williams
(@brynmw) reported
from
Vancouver, British Columbia
Great. @ShawInfo cable tv down and next available support is next Saturday. No tv for a week would be okay, if I was at school, but it’s Spring Break!!! Time to rethink cable tv and go interwebby.
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Rosario
(@DekeyPetey40) reported
from
Port Coquitlam, British Columbia
@IanSeggie @Shawhelp I have 3 apple devices and have Shaw and no problems
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Stephen Fung
(@stephenfung) reported
from
Coquitlam, British Columbia
Hey @TELUSsupport . Just got #PureFibre. My @Shawhelp modem is at the curb. One problem. I can see another account in my profile. I can stop their WiFi & reboot their modem. Fun. Can someone reach out? Tried calling now but apparently not 9PM close as stated. Thx.
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Jeff Thorlacius
(@jthor099) reported
from
Vancouver, British Columbia
@Shawhelp Nope, ever since I upgraded my service that's all been fine.
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Jeff Thorlacius
(@jthor099) reported
from
Vancouver, British Columbia
@Shawhelp Just the one box and it's wireless (Bluecurve). The problem only arises on recordings, not with real-time broadcasts.
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ABALI
(@G_ABALI_S) reported
from
Vancouver, British Columbia
@Shawhelp I delete my account number in the tweet thank you to warn me. I send a direct message. I hope my issue will be resolve soon.
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Alfred Kolowrat
(@Alfieak) reported
from
Vancouver, British Columbia
. @VMediaTV my service was disconnected 18days before actual date.I’ve been internetless for 24+ hours.Response is it’s in @ShawHelp hands now. I’m stuck trying to work during hard times and can’t. Poor service and would not recommend either isp.
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Gatthew Mriffeth
(@mattgriffeth) reported
from
New Westminster, British Columbia
@LexLee91 @Shawhelp Seconding this. Same lack of service from my house in new west as well
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Nicolas Dextraze
(@nicdex) reported
from
Vancouver, British Columbia
@adymitruk @Shawhelp cable technology is limited they can't provide symmetrical speed and shaw is the worst provider price/bandwidth wise in Canada.
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ABALI
(@G_ABALI_S) reported
from
Vancouver, British Columbia
I change my internet provider Telus to Shaw on the 15 Feb 2020. Shaw said we fill a form and send it on the 24 Feb 2020, but the Telus said there is no request from Shaw. @Shawhelp @ShawInfo @TELUS . Please talk to each other guys I need a solution. It is your miscommunication.
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Rosario
(@DekeyPetey40) reported
from
Port Coquitlam, British Columbia
@IanSeggie @Shawhelp I have the same package and no issues weird
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Rina Liddle 💜 💜 💜
(@Liddleworks) reported
from
Vancouver, British Columbia
There’s nothing like watching a really intense scene in a movie and getting the notification that your bandwidth isn’t enough or you’re having connectivity issues @Shawhelp, every night this week. I’ve had uninterrupted service for over 10 years and now this.
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ABALI
(@G_ABALI_S) reported
from
Vancouver, British Columbia
I will not delete this message until my problem resolves. @Shawhelp
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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Billiam
(@hearnoevil5555) reported
@cable_shaw Disappointed with @ShawInfo's delay tactics and poor customer service. Despite repeated requests to disconnect my internet service, I face delays and irrelevant questions. Considering legal action. #ShawCable #PoorService
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Larry Whiting
(@L_Whiting) reported
@Shawhelp R U having problems in Newton, Surrey? can't get channel 145 at all, others in the 100 range very, very slow to load. All sets in house doing the same.
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AdjectiveAndNoun
(@AdjAndNoun) reported
@Shawhelp has there been any other reports of internet being down in Downtown/Victoria Park area Calgary?
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Daniel J. Weeks
(@DanielJWeeks1) reported
@Shawhelp for the past 3 weeks the TV picture quality has been so poor that it is impossible to watch anything.
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YeeAmFam
(@yeeamfam) reported
How will the @Rogers @ShawInfo merger impact Shaw resellers? So far I've only found 2 resellers that service my address from Shaw and one (by accident) from Rogers. Will I have at least 3 to choose from or will it be merged down to 1 to choose from?
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Ian Seggie
(@IanSeggie) reported
@TwittleAir @Shawhelp @TELUS That's why we have Optik TV with Telus. Shaw is notoriously unreliable in my area. I know a Shaw tech personally who's told me there's a problem in my neighbourhood but Shaw won't admit to it. Tired of these fights every three months. Redundant company.
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Devils Advocate
(@TamaraMystery) reported
@Shawhelp @KanicaKhosla Kindly tell me how your staff can lie to customers when dealing in-store face to face & the customer has no recourse due to a conversation not being recorded.
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Carrie in Cochrane
(@ClearSkiesAB) reported
@Shawhelp Thanks - still not back at our house. Hopefully they are putting in a permanent fix so that this does not keep happening.
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name names
(@Jeanjeansie) reported
@Shawhelp hi. We have problems with our home internet and tv service today. Who do we contact about this?
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Michael Smit
(@msmit) reported
@Shawhelp 2/ Then... They made her phone number ANONYMOUS so her friends don't answer as it looks like spam, and family numbers in Europe won't even process incoming calls. @shawhelp still happily sends the bills along despite being in egregious breach of delivery of service.