Shaw outages and service status in Coquitlam, British Columbia
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Full Outage Map
- Shaw generated 0 outage signals in the last 24 hours around Coquitlam, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and TV.
- The most recent signal from this area was received Apr 7, 2:45 PM EDT.
- Internet (80%)
- Wi-fi (10%)
- TV (10%)
The latest reports from users having issues in Coquitlam come from postal codes V3K and V3E .
Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Problems in the last 24 hours in Coquitlam, British Columbia
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Coquitlam, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Coquitlam, British Columbia
The most recent Shaw outage reports came from the following cities: Coquitlam, Anmore, Pitt Meadows, Port Coquitlam, Burnaby, Coquitlam, Maple Ridge, New Westminster, and Port Moody.
| City | Problem Type | Report Time |
|---|---|---|
 Coquitlam
|
TV | 1 day ago |
|
Anmore
|
Internet | 2 days ago |
|
Pitt Meadows
|
Wi-fi | 5 days ago |
|
Coquitlam
|
Internet | 6 days ago |
|
Port Coquitlam
|
8 days ago | |
|
Burnaby
|
Internet | 10 days ago |
Community Discussion
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Shaw Issues Reports Near Coquitlam, British Columbia
Latest outage, problems and issue reports in Coquitlam and nearby locations:
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Doug Corbett (@corbettdoug) reported from Port Coquitlam, British Columbia@Shawhelp can someone please call me as a truck just knocked a cable down in front of my house. 3970 cedar drive Poco. 6947628993. Doug
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Dominic Therrien (@dotherrien) reported from Coquitlam, British ColumbiaI travel around the world for professional reasons and it pains me to say that the Lower Mainland of BC has one of the worst internet networks I’ve used (it’s a little better than Nigeria). Blind spots, slooooow connection, interruptions, expensive. @Shawhelp #competitionneeded
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Rosario (@DekeyPetey40) reported from Port Coquitlam, British ColumbiaHey @Shawhelp is internet down in poco?
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Poppy (@PickledGingerBC) reported from Coquitlam, British Columbia@Shawhelp Picked up my Blue Curve self install kit today... everything’s ready to go, guide states that I need to contact you to finalize since I have existing service.
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Niners North (Vancouver, BC) (@NinersNorth) reported from Coquitlam, British ColumbiaTune in on the multi billion dollar @Shawhelp cable network and watch the biggest sports league in North America, and two of it biggest storied franchises as they kick off their season. Available only in ultra low definition. #HDhelp
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Rosario (@DekeyPetey40) reported from Port Coquitlam, British Columbia@IanSeggie @Shawhelp I have the same package and no issues weird
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Jennifer Kingsbury (@JenniferKingsb6) reported from Port Moody, British Columbia@Shawhelp Please fix it soon.
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Vic (@vicvirk) reported from Maple Ridge, British Columbia@ShawInfo your company provides some of the worst customer service I have ever encountered from any company in any service sector. 3 weeks now and my wi-fi issues can't be fixed. Impossible to speak to anyone on the phone or get the right person to come fix the problem.
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Gatthew Mriffeth (@mattgriffeth) reported from New Westminster, British Columbia@LexLee91 @Shawhelp Seconding this. Same lack of service from my house in new west as well
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Diana Black (@italianinvan) reported from Port Moody, British Columbia@ShawInfo my sweet neighbour is trying to cancel her deceased father’s service with you and she’s been having such a hard time. Please help!!!! #pleasehelp
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Brad Thiessen (@Zharphyn) reported from Maple Ridge, British Columbia@Shawhelp Your CSR Robert V45Y, is providing a fairly disappointing customer experience. I feel like I am being lied to, and he is lowering my opinion of your company’s ability to provide me the service that I want.
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Stephen Fung (@stephenfung) reported from Coquitlam, British ColumbiaHey @TELUSsupport . Just got #PureFibre. My @Shawhelp modem is at the curb. One problem. I can see another account in my profile. I can stop their WiFi & reboot their modem. Fun. Can someone reach out? Tried calling now but apparently not 9PM close as stated. Thx.
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Rosario (@DekeyPetey40) reported from Port Coquitlam, British Columbia@IanSeggie @Shawhelp I have 3 apple devices and have Shaw and no problems
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Stephen Fung (@stephenfung) reported from Coquitlam, British Columbia@angelastamour @TELUSsupport @Shawhelp Looks like it's being handled. They are escalating because it seems like quite the technical issue. Fun times! 🤓
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Diana Black (@italianinvan) reported from Port Moody, British Columbia@Shawhelp my sweet neighbour is trying to cancel her deceased father’s service with you and she’s been having such a hard time. Please help!!!! #pleasehelp
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Pattycakes🍰 (@patricklabelle7) reported from New Westminster, British Columbia@Shawhelp Cable and Internet has been down since Monday here in Nee West.👿🤬
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RAVI PATEL (@ravikanji) reported from New Westminster, British Columbia@Shawhelp worst telephone support. You guys take more than an hour to talk. Don’t pretend you are overbusy.
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Mariano D (@marianodss) reported from Burnaby, British Columbia@Shawhelp I’m having an issue with sound. It drops off for a second or 2 intermittently. Does not occur when watching streaming services as I type this it has happened twice in 30 seconds. Any idea? Yes just happened 2 more times. :(
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Diana Black (@italianinvan) reported from Port Moody, British Columbia@Shawhelp my sweet sweet kind neighbour has been trying for two days to contact the right people to cancel her deceased father and she has been getting the run around. Please help!!!
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Vic (@vicvirk) reported from Maple Ridge, British Columbia@wingsnation @ShawInfo We just moved into a new neighbourhood, #Telus never ran service into it so we are stuck with using Shaw... Today I used Shaw's call back service, they called back in 20 mins, recording said I was in "Position 1" in the queue and it still took 1 hr 15 min to speak with someone.
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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Will Ratliffe (@ratliw) reported@ShawInfo @Shawhelp, it is astounding that your help line tells us that our inability to use our email is literally beyond your scope to help. Telling us that we must only use webmail, and while we are dealing with a family emergency while info exchange matters. You are terrible.
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Doug (@DougYEG) reportedIs anyone having issues with their @Shawhelp cable in #yeg tonight? My screen has frozen twice and I get an error.
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Chris Orsten (@chrisorsten) reportedHey @Shawhelp is there an outage in Calgary - North Haven area?
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dw (@wesleydx9) reported@Shawhelp I’m having troubles with my mobile login. I reset my password, after resetting, I try signing in again. But it says the password is incorrect and to try after 30 minutes or reset again
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Jessica McNeil (@JessicaDawnMc) reported@Shawhelp no internet for over 8 days is a little unacceptable. No help but wait for over a week for a tech as they’re sold out online. #horribleservice
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mr kaswa (@mrkaswa) reported@Shawhelp It was the modem. It came back on after the outage, had a solid white light, yet had no internet after 15+ minutes. I un/replugged it and it was good in about 3 minutes. Lousy system that can't recover from a power outage by itself.
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This is Not My Alberta (@jayeyecue) reportedWhat is with @ShawInfo ? From August to December my monthly bill is up $26 for the same level of service? Maybe should be looking closer at those Telus flyers. Apparently customer loyalty means nothing.
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DecadentSecularFleshpot (@LELInfoSec) reported@Shawhelp sent you a DM. Currently dealing with a 12+ hour outage that has had no information posted on the support site, no eta from support, and no updates on how I can track it. Help!
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Cinnamon (@Cinnamo02380678) reported@Shawhelp It seems the Comedy Network in the Fraser Valley is the next channel that gets all pixilated, and cuts out. Is there a way you could POSSIBLY advise your tech department of this issue...? In the hopes they can rectify this? I'm not the only one experiencing this...
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brad (@brad22768135) reportedHi @Shawhelp is there an update on the outage happening since yesterday in Delta BC?