Shaw Outage Report in Coquitlam, British Columbia

Problems in the last 24 hours in Coquitlam, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Coquitlam, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

• Internet (54%)
• TV (19%)
• Wi-fi (11%)
• E-mail (9%)
• Total Blackout (6%)
• Phone (2%)

Live Outage Map Near Coquitlam, British Columbia

The most recent Shaw outage reports came from the following cities: Pitt Meadows, Coquitlam, Port Coquitlam, Burnaby, Coquitlam, Maple Ridge, New Westminster, and Port Moody.

City	Problem Type	Report Time
Pitt Meadows	Wi-fi	35 minutes ago
Coquitlam	Internet	1 day ago
Port Coquitlam	E-mail	3 days ago
Burnaby	Internet	5 days ago
Coquitlam	Internet	8 days ago
Coquitlam	Internet	9 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Coquitlam, British Columbia

Latest outage, problems and issue reports in Coquitlam and nearby locations:

• 
  Doug Corbett (@corbettdoug) reported 42 seconds ago from Port Coquitlam, British Columbia

  @Shawhelp can someone please call me as a truck just knocked a cable down in front of my house. 3970 cedar drive Poco. 6947628993. Doug

• 
  Rosario (@DekeyPetey40) reported 8 minutes ago from Port Coquitlam, British Columbia

  @IanSeggie @Shawhelp I have the same package and no issues weird

• 
  Stephen Fung (@stephenfung) reported 9 minutes ago from Coquitlam, British Columbia

  @angelastamour @TELUSsupport @Shawhelp Looks like it's being handled. They are escalating because it seems like quite the technical issue. Fun times! 🤓

• 
  Rosario (@DekeyPetey40) reported 14 minutes ago from Port Coquitlam, British Columbia

  @IanSeggie @Shawhelp I have 3 apple devices and have Shaw and no problems

• 
  RAVI PATEL (@ravikanji) reported 15 minutes ago from New Westminster, British Columbia

  @Shawhelp worst telephone support. You guys take more than an hour to talk. Don’t pretend you are overbusy.

• 
  Chris Falskow (@falskow) reported 15 minutes ago from Delta, British Columbia

  @Eastlink @EastlinkSupport Hey @Shawhelp I hope you’re paying attention here. We could really use your service in North Delta!

• 
  Vic (@vicvirk) reported 16 minutes ago from Maple Ridge, British Columbia

  @wingsnation @ShawInfo We just moved into a new neighbourhood, #Telus never ran service into it so we are stuck with using Shaw... Today I used Shaw's call back service, they called back in 20 mins, recording said I was in "Position 1" in the queue and it still took 1 hr 15 min to speak with someone.

• 
  Mariano D (@marianodss) reported 20 minutes ago from Burnaby, British Columbia

  @Shawhelp I’m having an issue with sound. It drops off for a second or 2 intermittently. Does not occur when watching streaming services as I type this it has happened twice in 30 seconds. Any idea? Yes just happened 2 more times. :(

• 
  Rob Grey (@rgrey1) reported 21 minutes ago from Burnaby, British Columbia

  @Shawhelp I'm spoken to your tech support many many time and they can't help me. Your custom service will not help. Maybe time to speak to @TELUSsupport or @Bell_Support would help me on a New Client Account! #shaw

• 
  Fabricio Mengo (@fmengo) reported 23 minutes ago from Maple Ridge, British Columbia

  @Shawhelp I’m trying to move my service and I don’t have answer from you. I booked to move for Dec 23, and still waiting. I talked to 7 different agents and no answer. Your service sucks.

• 
  Vic (@vicvirk) reported 25 minutes ago from Maple Ridge, British Columbia

  @ShawInfo your company provides some of the worst customer service I have ever encountered from any company in any service sector. 3 weeks now and my wi-fi issues can't be fixed. Impossible to speak to anyone on the phone or get the right person to come fix the problem.

• 
  Chris Falskow (@falskow) reported 25 minutes ago from Delta, British Columbia

  The worst internet service provider in the Lower Mainland is @Eastlink! I would so love to get @ShawInfo but they are not in our area. Yet. #InternetConnection #Fail

• 
  Dominic Therrien (@dotherrien) reported 28 minutes ago from Coquitlam, British Columbia

  I travel around the world for professional reasons and it pains me to say that the Lower Mainland of BC has one of the worst internet networks I’ve used (it’s a little better than Nigeria). Blind spots, slooooow connection, interruptions, expensive. @Shawhelp #competitionneeded

• 
  Poppy (@PickledGingerBC) reported 35 minutes ago from Coquitlam, British Columbia

  @Shawhelp Picked up my Blue Curve self install kit today... everything’s ready to go, guide states that I need to contact you to finalize since I have existing service.

• 
  Stephen Fung (@stephenfung) reported 38 minutes ago from Coquitlam, British Columbia

  Hey @TELUSsupport . Just got #PureFibre. My @Shawhelp modem is at the curb. One problem. I can see another account in my profile. I can stop their WiFi & reboot their modem. Fun. Can someone reach out? Tried calling now but apparently not 9PM close as stated. Thx.

• 
  Phil IS Ridin' Bikes Again (@PhilRidinBikes) reported 38 minutes ago from New Westminster, British Columbia

  @Shawhelp your whole guide system is down. Nothing but channel labels. No program time listings at all.

• 
  Diana Black (@italianinvan) reported 38 minutes ago from Port Moody, British Columbia

  @ShawInfo my sweet neighbour is trying to cancel her deceased father’s service with you and she’s been having such a hard time. Please help!!!! #pleasehelp

• 
  Rosario (@DekeyPetey40) reported 41 minutes ago from Port Coquitlam, British Columbia

  Hey @Shawhelp is internet down in poco?

• 
  Diana Black (@italianinvan) reported 57 minutes ago from Port Moody, British Columbia

  @Shawhelp my sweet neighbour is trying to cancel her deceased father’s service with you and she’s been having such a hard time. Please help!!!! #pleasehelp

• 
  Gatthew Mriffeth (@mattgriffeth) reported 57 minutes ago from New Westminster, British Columbia

  @LexLee91 @Shawhelp Seconding this. Same lack of service from my house in new west as well

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

• 
  George Oh’nile (@fixricks) reported 2 minutes ago

  Anyone else having problems with Shaw cable in vancouver today? Like I am trying to watch sports over here @Shawhelp

• 
  x - Trevor Harris (@THarris1519) reported 3 minutes ago

  @Shawhelp need some help with error code xre-03090

• 
  Big Mountain Fudgecake (@opiatedforty9) reported 3 minutes ago

  @Shawhelp Down again

• 
  x - Trevor Harris (@THarris1519) reported 5 minutes ago

  @ie79 @Shawhelp Hopefully this outage doesn’t take 12 hours like last time

• 
  Russty (@Russty1105) reported 15 minutes ago

  @oumarscif @Shawhelp Bush league service for the price we pay for this privilege. Telus reps keep telling me I will get better experience for way less.

• 
  Burston (@HBurston12) reported 16 minutes ago

  @ShawInfo Thanks for the awe full service. Digital TV is either intermittent or down like it is right now. So much for a fibre connection.

• 
  Mitchell Smith (@mismith403) reported 17 minutes ago

  @Shawhelp keep getting XRE 03090 error. Please fix.

• 
  W L-Mo (@WillMorr1) reported 17 minutes ago

  @Shawhelp Same xre-3090 error in Winnipeg. You guys are really bad tonight. This has been going on and off for the last couple of hours. Time to get your act together. Should we just pay you some days and not some other days?

• 
  Timothy Tarantino (@PiperFallout) reported 19 minutes ago

  @Shawhelp XRE 03090 error again. Just like last time, a few minutes after the football game. Definitely a technical issue when the US simulcast ends.

• 
  MissJaleen (@jayjimshier) reported 19 minutes ago

  @Shawhelp What’s up in red deer,…recording playbacks giving errors and live not working right