Shaw Outage Report in Coquitlam, British Columbia
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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in Coquitlam, British Columbia
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Coquitlam and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (60%)
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TV (17%)
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Wi-fi (10%)
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Total Blackout (7%)
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E-mail (5%)
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Phone (1%)
Live Outage Map Near Coquitlam, British Columbia
The most recent Shaw outage reports came from the following cities: Burnaby, Vancouver, Coquitlam, Coquitlam, New Westminster, Port Coquitlam, Maple Ridge, Delta and Pitt Meadows.
| City | Problem Type | Report Time |
|---|---|---|
 Burnaby |
TV | |
| Burnaby |
Internet | |
| Vancouver |
Internet | |
| Coquitlam |
Internet | |
| Coquitlam |
Internet | |
| Coquitlam |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near Coquitlam, British Columbia
Latest outage, problems and issue reports in Coquitlam and nearby locations:
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Leandro Santos
(@ls69360) reported
from
Burnaby, British Columbia
@ShawInfo always a waste of time... Never ever fix any problem.. When are you guys are going to help me??
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Farzad's Barber Shop
(@BarbersRBetter) reported
from
Vancouver, British Columbia
@Shawhelp Just sent a you a DM, trying to hook up our new TV box but can’t access any channels and the only online chat is with sales, not technical support. Already tried refreshing the channels with no luck.
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Chris Falskow
(@falskow) reported
from
Delta, British Columbia
The worst internet service provider in the Lower Mainland is @Eastlink! I would so love to get @ShawInfo but they are not in our area. Yet. #InternetConnection #Fail
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shea
(@sheaC_3) reported
from
Burnaby, British Columbia
I have had by far the worst customer service experience w: @ShawInfo, I would never recommend.
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Fabricio Mengo
(@fmengo) reported
from
Maple Ridge, British Columbia
@Shawhelp I’m trying to move my service and I don’t have answer from you. I booked to move for Dec 23, and still waiting. I talked to 7 different agents and no answer. Your service sucks.
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macaroni in a pot
(@jooooodooolp) reported
from
Burnaby, British Columbia
Just like that. My home internet is down and i was just about to finish my movie. Thanks @ShawInfo
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AdrianC
(@Vancity_AC) reported
from
Coquitlam, British Columbia
.@Shawhelp I’ve spent over 3hrs, transferred between 5 agents on chat. Called, transferred, forwarded to FREEDOM mobile (WTF?) for activation, re-dialed Shaw 5-6 times. ALL THIS TO ACTIVATE A NEW SIM. Your warehouse sent cars to wrong address.
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Fabricio Mengo
(@fmengo) reported
from
Maple Ridge, British Columbia
@ShawInfo moving your service is an impossible mission. I had to talk to 8 different agents, and finally they gave me another appointment. 1 month to move the services. #wfh and #studingfromhome with you is almost impossible. Your service is really bad.
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Michael Brimer
(@IMBrimer) reported
from
Vancouver, British Columbia
@Shawhelp @ShawInfo your customer service is embarrassing- do you not have #humans ?
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Jessica Ruth (she/her)
(@allen_jessica) reported
from
Vancouver, British Columbia
@Shawhelp hi, our internet is going down frequently today and has been spotty all week. Are there any known issues that could be causing this? Thank you.
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Rob Grey
(@rgrey1) reported
from
Burnaby, British Columbia
@Shawhelp I'm spoken to your tech support many many time and they can't help me. Your custom service will not help. Maybe time to speak to @TELUSsupport or @Bell_Support would help me on a New Client Account! #shaw
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mike blackmon
(@MikeyBlackmon) reported
from
Burnaby, British Columbia
Wow so after 3.5 hours trying to help my parents switch to @ShawInfo and having a tech come out to their house, but they didn’t, and talking to the loyalty team @Shawhelp, they will be going back to Telus, haven’t seen service like this ever, and time for me to switch as well 👎
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Michael Brimer
(@IMBrimer) reported
from
Vancouver, British Columbia
@ShawInfo Not in #vancouver your customer service @ShawInfo is embarrassing
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Tracy ترايسي
(@tracyglennYVR) reported
from
Burnaby, British Columbia
@ShawInfo Internet down on Halston Court, Burnaby. Is there an issue?
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Michelle Carter 🇬🇧🇨🇦
(@Britbirdvancity) reported
from
Vancouver, British Columbia
@Shawhelp is there an outage in Vancouver? My internet keeps dropping out. Getting frustrated withthese constant disruptions in service.
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Colin Rose
(@ColinRose) reported
from
Vancouver, British Columbia
@Shawhelp is there a service issue I’m Vancouver? My internet is out...
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Travel by Rempel
(@TRempel604) reported
from
Vancouver, British Columbia
You did it again @ShawInfo @Shawhelp Cable and Internet are not working again. You are the most #Unreliable #Network
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Michael Brimer
(@IMBrimer) reported
from
Vancouver, British Columbia
@ShawInfo Nope, I’m downtown #vancouver and my internet drops out over an old school network daily
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Chris Falskow
(@falskow) reported
from
Delta, British Columbia
@Eastlink @EastlinkSupport Hey @Shawhelp I hope you’re paying attention here. We could really use your service in North Delta!
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BdblE
(@MsYouDoYou) reported
from
Burnaby, British Columbia
@DaveBeFit @TELUS @Shawhelp We don’t/can’t get fibre so they aren’t that motivated to help.
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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Allan
(@AllanKaliel) reported
@Shawhelp It picked up after a while. But I have to say, I've never, ever, gotten anywhere close to 1.5Gbps. Pretty shady advertising guys.
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Robyn Koolen
(@RobynKoolen) reported
@Shawhelp We don't need that, our internet has been down since yesterday
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Eisha
(@EishaXav12) reported
@Shawhelp your website only shows outage in Burnaby but there's no internet in Aldergrove (Langley) either since at least 8:30am this morning. Please fix, I don't see a way to report it on your website.
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db
(@racing_flamingo) reported
@Shawhelp two levels of service desk interactions and 45 minutes of being told to reset the modem I'm told it's a service outage in my neighborhood, and still nothing on your website. Looking forward #Telus in my neighborhood, and I never thought I'd say that.
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Angela Smith
(@GekGurly) reported
@Shawhelp why is getting follow up on a ticket where you are “fixing” your own equipment so hard? SE YYC random drops and no follow up when your techs have “fixed things”. Over this endless cycle of garbage. And why don’t you have techs that do business calls after hours?
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Jim Downey
(@DowneyDowney5) reported
@Shawhelp good thing I didn’t want to watch the end of the hockey game! Your wifi is terrible!
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Colleen Murray
(@cpmurray_murray) reported
@Shawhelp Lovely, third day in a row faulty internet. I phone their help line and get no help. Terrible service. Tell me again why I’m with Shaw?
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Luanne Whitmarsh
(@livinglifebig) reported
@Shawhelp can you please tell me if Shaw does residential alarm systems? I am a loyal customer and wanted to ask you first! Thank you!!
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Real ones know
(@MrWickDoe) reported
@mgeist @FP_Champagne Minister of innovation. We need to know what innovation will come from the sale for the average customer that is already struggling to pay their bills? What innovation will the 4th wireless provider have when @ShawInfo didn’t even bid for spectrum knowing it will disadvantage dem
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db
(@racing_flamingo) reported
@Shawhelp any reports of a service interruption in #MapleRidge ?