Shaw Outage Report in Coquitlam, British Columbia
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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
Problems in the last 24 hours in Coquitlam, British Columbia
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Coquitlam, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
- Internet (54%)
- TV (19%)
- Wi-fi (11%)
- E-mail (9%)
- Total Blackout (6%)
- Phone (2%)
Live Outage Map Near Coquitlam, British Columbia
The most recent Shaw outage reports came from the following cities: Port Coquitlam, Burnaby, Coquitlam, Coquitlam, Maple Ridge, New Westminster, Port Moody, and Pitt Meadows.
| City | Problem Type | Report Time |
|---|---|---|
 Port Coquitlam
|
2 days ago | |
|
Burnaby
|
Internet | 4 days ago |
|
Coquitlam
|
Internet | 7 days ago |
|
Coquitlam
|
Internet | 8 days ago |
|
Coquitlam
|
Wi-fi | 8 days ago |
|
Coquitlam
|
Internet | 8 days ago |
Community Discussion
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Shaw Issues Reports Near Coquitlam, British Columbia
Latest outage, problems and issue reports in Coquitlam and nearby locations:
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Phil IS Ridin' Bikes Again (@PhilRidinBikes) reported from Port Coquitlam, British Columbia@Shawhelp The problem is not with WiFi. It is a lack of mobile signal. It's really weak, and never connects at 4G speeds as your coverage map indicates.
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BdblE (@MsYouDoYou) reported from Burnaby, British Columbia@DaveBeFit @TELUS @Shawhelp We don’t/can’t get fibre so they aren’t that motivated to help.
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Fabricio Mengo (@fmengo) reported from Maple Ridge, British Columbia@Shawhelp I’m trying to move my service and I don’t have answer from you. I booked to move for Dec 23, and still waiting. I talked to 7 different agents and no answer. Your service sucks.
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RitchWorld (@RitchWorld) reported from New Westminster, British Columbia@Shawhelp Actually there is no point. You can train your support to recognize, appreciate and value long terms customers. I was actually surprised how greedy Shaw is. The big kicker was charging my in laws more money for internet 15 than I pay for my 300 internet.
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Fabricio Mengo (@fmengo) reported from Maple Ridge, British Columbia@ShawInfo moving your service is an impossible mission. I had to talk to 8 different agents, and finally they gave me another appointment. 1 month to move the services. #wfh and #studingfromhome with you is almost impossible. Your service is really bad.
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Manpreet Suhi (@ManpreetSuhi) reported from Burnaby, British Columbia@Shawhelp do you have any update on the outage in Burnaby Deer Lake Area?
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colored pencil (@singh_sp) reported from Burnaby, British Columbia@Shawhelp - my internet fiber gig plan sucks. disconnected 25 times Ina day. U tech fixed it and worked for 15 days. Again loses connection every now n then. I work from home. Hampering my work. Tech is scheduled for May 10. Should I close my work till then?
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Tracy ترايسي (@tracyglennYVR) reported from Burnaby, British Columbia@ShawInfo Internet down on Halston Court, Burnaby. Is there an issue?
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Leandro Santos (@ls69360) reported from Burnaby, British Columbia@ShawInfo always a waste of time... Never ever fix any problem.. When are you guys are going to help me??
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Chris Falskow (@falskow) reported from Delta, British Columbia@Eastlink @EastlinkSupport Hey @Shawhelp I hope you’re paying attention here. We could really use your service in North Delta!
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AdrianC (@Vancity_AC) reported from Coquitlam, British Columbia.@Shawhelp I’ve spent over 3hrs, transferred between 5 agents on chat. Called, transferred, forwarded to FREEDOM mobile (WTF?) for activation, re-dialed Shaw 5-6 times. ALL THIS TO ACTIVATE A NEW SIM. Your warehouse sent cars to wrong address.
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RitchWorld (@RitchWorld) reported from New Westminster, British ColumbiaHad a good talk with .@Shawhelp this weekend. After 20+ years of service, they played the greed game and didn’t want to talk. Called @TELUS and so happy to talk and worked a fabulous deal. father in law is happy as he will be saving $600/ year on home internet, cable and phone.
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macaroni in a pot (@jooooodooolp) reported from Burnaby, British ColumbiaJust like that. My home internet is down and i was just about to finish my movie. Thanks @ShawInfo
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Andrew Cook (@andrewcook) reported from Burnaby, British Columbia@Shawhelp why would you cut my internet off after sending me your shaw mobile sim cards? You cut all my service so I have to sign up to tether? I cannot understand why you would do this. A tech now can't come to fix for 7 days. 7!
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BdblE (@MsYouDoYou) reported from Burnaby, British ColumbiaI hope @ShawInfo plans to pay for this day of lost work and explain to my staff why payroll is delayed because this is some insane bullshit. Also, when you have a recorded message about an outage, your website shouldn’t say “good news! No outages!”
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Master P.Le🇨🇦✌️🗽 (@MasterXSY) reported from Port Coquitlam, British Columbia@ShawInfo internet not operating, problem???
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shea (@sheaC_3) reported from Burnaby, British ColumbiaI have had by far the worst customer service experience w: @ShawInfo, I would never recommend.
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mike blackmon (@MikeyBlackmon) reported from Burnaby, British ColumbiaWow so after 3.5 hours trying to help my parents switch to @ShawInfo and having a tech come out to their house, but they didn’t, and talking to the loyalty team @Shawhelp, they will be going back to Telus, haven’t seen service like this ever, and time for me to switch as well 👎
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Marc Nolet (@fedex182) reported from Coquitlam, British Columbia@Shawhelp is internet service down in coquitlam? my internet has been out since 11am
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Ashley Burr (@AshleyBurr_) reported from New Westminster, British Columbia@Shawhelp is there an outage in New Westminster BC? Internet appears to be down.
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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Jason (@Jdyahoo911) reported@Shawhelp Fix your god damn infrastructure. Internet and telephone continues to be unavailable since early morning of December 31. 2021 is not looking good. #shawoutage
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whytestreak (@whytestreak) reported@ShawInfo But terrible mobile network.
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Jason (@Jdyahoo911) reported@Shawhelp any eta on the Hawkwood Hampton outage? My community is experiencing outage as well, and this is affecting my work, which indirectly affects other Albertan.
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Peter (@pfak) reported@KoorikiFox @Shawhelp YIKES! Such sloppy work! I'm a Shaw customer, so they're only really wasting time for themselves. The installer also left both my fence gates open. I phoned them up, and responded to Twitter DM. Not sure if they're going to send someone out today, but they said they'd try.
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brk (@brk4520) reported@Shawhelp this is the second internet install appointment that has been cancelled from your end. I have been without internet since the 24th of dec. the next date they gave me is dec 6th. Absolutely disgusting customer service. No call back when promised 2 times as well.
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ADB Publishing (@AdbPublishing) reported@Shawhelp Received new modem for 1 Gig, yesterday. Installation went smooth without problems except for: The old 300 mbs device had 4 ethernet connectors but the new device only has 2. How to connect two gigabit desktop machines and my NAS? Shaw provide 1 Gig 5-port switch?
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Helen Mills (@htmcalgary) reported@Shawhelp - any update on the outage in NW Calgary? Your webpage hasn’t been updated in 7 hours!
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Rob McKay (@rock_lesnar) reportedSo tired of our optik services from @TELUSsupport. Been nothing but problems for the last 2 years. Think it is time to switch back to @Shawhelp
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JohnLeung888 Live on Twitch (@johnleung888) reported from Calgary, Alberta@enmax @Shawhelp — When can I meet with my *** Fong Clan on @Twitch? We were going to have hot pot live together but your service outage in my area has ruined those plans...
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whytestreak (@whytestreak) reported@ShawInfo Are you kidding! The #shawmobile coverage is a joke. Goes to "partners" as soon as you leave Edmonton, according to your service area map.