Shaw Outage Report in Coquitlam, British Columbia

Problems in the last 24 hours in Coquitlam, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Coquitlam, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

• Internet (54%)
• TV (19%)
• Wi-fi (11%)
• E-mail (9%)
• Total Blackout (6%)
• Phone (2%)

Live Outage Map Near Coquitlam, British Columbia

The most recent Shaw outage reports came from the following cities: Port Coquitlam, Burnaby, Coquitlam, Coquitlam, Maple Ridge, New Westminster, Port Moody, and Pitt Meadows.

City	Problem Type	Report Time
Port Coquitlam	E-mail	1 day ago
Burnaby	Internet	3 days ago
Coquitlam	Internet	6 days ago
Coquitlam	Internet	7 days ago
Coquitlam	Wi-fi	7 days ago
Coquitlam	Internet	8 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Coquitlam, British Columbia

Latest outage, problems and issue reports in Coquitlam and nearby locations:

• 
  Anne (@pambh65) reported 3 minutes ago from Burnaby, British Columbia

  @Shawhelp why do you close the phonelines so early? It used to be 24/7 , now u can't get help to save your life and chat feature will bounce you out several times. I'm about to switch, its so frustrating!

• 
  Leandro Santos (@ls69360) reported 5 minutes ago from Burnaby, British Columbia

  @ShawInfo always a waste of time... Never ever fix any problem.. When are you guys are going to help me??

• 
  AdrianC (@Vancity_AC) reported 14 minutes ago from Coquitlam, British Columbia

  .@Shawhelp I’ve spent over 3hrs, transferred between 5 agents on chat. Called, transferred, forwarded to FREEDOM mobile (WTF?) for activation, re-dialed Shaw 5-6 times. ALL THIS TO ACTIVATE A NEW SIM. Your warehouse sent cars to wrong address.

• 
  BdblE (@MsYouDoYou) reported 16 minutes ago from Burnaby, British Columbia

  So @bchydro doesn’t know how to do their jobs and has taken out the @ShawInfo network, costing us all thousands of dollars in lost work. Good times.

• 
  BdblE (@MsYouDoYou) reported 22 minutes ago from Burnaby, British Columbia

  @RallyMD @Shawhelp I was mid presentation and had a very busy day. This is not funny. This is income loss and business loss and absolutely unacceptable to take down a whole area unannounced. There is no joke here. This is a massive concern for me and my neighbours.

• 
  shea (@sheaC_3) reported 23 minutes ago from Burnaby, British Columbia

  I have had by far the worst customer service experience w: @ShawInfo, I would never recommend.

• 
  Marc Nolet (@fedex182) reported 25 minutes ago from Coquitlam, British Columbia

  @Shawhelp is internet service down in coquitlam? my internet has been out since 11am

• 
  west coast homo (@jowdoof) reported 28 minutes ago from Burnaby, British Columbia

  @Shawhelp hi i need to know it theres outage in my area?

• 
  RitchWorld (@RitchWorld) reported 29 minutes ago from New Westminster, British Columbia

  @Shawhelp Actually there is no point. You can train your support to recognize, appreciate and value long terms customers. I was actually surprised how greedy Shaw is. The big kicker was charging my in laws more money for internet 15 than I pay for my 300 internet.

• 
  colored pencil (@singh_sp) reported 30 minutes ago from Burnaby, British Columbia

  @Shawhelp - my internet fiber gig plan sucks. disconnected 25 times Ina day. U tech fixed it and worked for 15 days. Again loses connection every now n then. I work from home. Hampering my work. Tech is scheduled for May 10. Should I close my work till then?

• 
  RitchWorld (@RitchWorld) reported 34 minutes ago from New Westminster, British Columbia

  Had a good talk with .@Shawhelp this weekend. After 20+ years of service, they played the greed game and didn’t want to talk. Called @TELUS and so happy to talk and worked a fabulous deal. father in law is happy as he will be saving $600/ year on home internet, cable and phone.

• 
  BdblE (@MsYouDoYou) reported 35 minutes ago from Burnaby, British Columbia

  I hope @ShawInfo plans to pay for this day of lost work and explain to my staff why payroll is delayed because this is some insane bullshit. Also, when you have a recorded message about an outage, your website shouldn’t say “good news! No outages!”

• 
  Andrew Cook (@andrewcook) reported 35 minutes ago from Burnaby, British Columbia

  @Shawhelp why would you cut my internet off after sending me your shaw mobile sim cards? You cut all my service so I have to sign up to tether? I cannot understand why you would do this. A tech now can't come to fix for 7 days. 7!

• 
  Manpreet Suhi (@ManpreetSuhi) reported 36 minutes ago from Burnaby, British Columbia

  @Shawhelp do you have any update on the outage in Burnaby Deer Lake Area?

• 
  macaroni in a pot (@jooooodooolp) reported 36 minutes ago from Burnaby, British Columbia

  Just like that. My home internet is down and i was just about to finish my movie. Thanks @ShawInfo

• 
  BdblE (@MsYouDoYou) reported 41 minutes ago from Burnaby, British Columbia

  @DaveBeFit @TELUS @Shawhelp We don’t/can’t get fibre so they aren’t that motivated to help.

• 
  Ashley Burr (@AshleyBurr_) reported 42 minutes ago from New Westminster, British Columbia

  @Shawhelp is there an outage in New Westminster BC? Internet appears to be down.

• 
  Phil IS Ridin' Bikes Again (@PhilRidinBikes) reported 46 minutes ago from Port Coquitlam, British Columbia

  @Shawhelp The problem is not with WiFi. It is a lack of mobile signal. It's really weak, and never connects at 4G speeds as your coverage map indicates.

• 
  mike blackmon (@MikeyBlackmon) reported 52 minutes ago from Burnaby, British Columbia

  Wow so after 3.5 hours trying to help my parents switch to @ShawInfo and having a tech come out to their house, but they didn’t, and talking to the loyalty team @Shawhelp, they will be going back to Telus, haven’t seen service like this ever, and time for me to switch as well 👎

• 
  Master P.Le🇨🇦✌️🗽 (@MasterXSY) reported 57 minutes ago from Port Coquitlam, British Columbia

  @ShawInfo internet not operating, problem???

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Huphoi (@Huphoi1) reported 3 minutes ago

  @Shawhelp Your service members have admitted to coming and replacing our router, knowing it won’t fix the issue. That’s not “wanting to help”

• 
  👻DeadmanEmsland (@DeadmanEmsland) reported 6 minutes ago

  @Shawhelp Been down that route already this last month. All I hear is more “sorry our techs are working on it” and “ we’ve sent an email out to them to get back to you”. Time and time again. Still nothing.

• 
  Marie Davis (@mariedavis) reported 8 minutes ago

  @Shawhelp I'm getting a message about there being no content/streaming error. Not a problem on other channels. Possibly @TSN_Sports feed issue?

• 
  Tokmer (@realtokmer) reported 13 minutes ago

  @ShawInfo If only your service wasnt **** maybe my friends and i would be able to play together without lag

• 
  Jake O' Lantern 🎃 (@jzj1990) reported 18 minutes ago

  @shawhelp our internet is down in V5V. A little help?

• 
  Candace McKibbon (@CandaceMckibbon) reported 18 minutes ago

  @Shawhelp Morning, wondering if you are aware of a Wi-Fi outage in Burnaby area?

• 
  👻DeadmanEmsland (@DeadmanEmsland) reported 19 minutes ago

  Hey @ShawInfo @Shawhelp can you make a collective effort and not have my internet go from bad to worse in over a month. Tired of dealing with this BS.

• 
  Shaun aka Glassy (@ShaunGl) reported 21 minutes ago

  @Shawhelp Three days. No nothing. No tv, no internet and best I was told was to “wait until Monday”. Ridiculous. Wireless bluecurve is crap #shaw @CRTCeng This is why the merger shouldn’t happen

• 
  Shaun aka Glassy (@ShaunGl) reported 23 minutes ago

  @munch34m @Shawhelp Funny, 7 others told me the same damn thing. Modem swap out, that’s it.

• 
  Huphoi (@Huphoi1) reported 27 minutes ago

  @Shawhelp Your customer service is absolute garbage. Fronting like you guys actually help