Shaw

Shaw Outage Report in Coquitlam, British Columbia

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Coquitlam, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Coquitlam and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Coquitlam, British Columbia 03/29/2026 22:05

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (54%)

    Internet (54%)

  2. TV (19%)

    TV (19%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. E-mail (9%)

    E-mail (9%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Coquitlam, British Columbia

The most recent Shaw outage reports came from the following cities: Vancouver, Coquitlam, Coquitlam, Maple Ridge, New Westminster, Burnaby, Port Moody, Port Coquitlam and Pitt Meadows.

Loading map, please wait...
City Problem Type Report Time
CanadaVancouver Internet
CanadaVancouver Internet
CanadaCoquitlam Internet
CanadaVancouver Internet
CanadaVancouver Wi-fi
CanadaVancouver Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Coquitlam, British Columbia

Latest outage, problems and issue reports in Coquitlam and nearby locations:

  • ashishdani ashishdani (@ashishdani) reported from Vancouver, British Columbia

    @Shawhelp - been trying to connect to your customer care for the last 2 hours... no luck !!

  • megamouthtweets Barb Snelgrove (@megamouthtweets) reported from Vancouver, British Columbia

    Amazing game. Regrettably due to a horrible @ShawInfo feed, we missed much of the #WeTheNorth frenzy as we had to watch an American channel. But wow @Raptors WELL DONE! #RaptorsIn6

  • TiffanyKalanj Tiffany Kalanj (@TiffanyKalanj) reported from Vancouver, British Columbia

    Word to the wise- don’t use @ShawInfo - they added charges to my bill and I’ve been bounced from messenger, phone and now “email” customer service reps each time I’m told “sorry I’m not able to help me”. Careful - don’t sign a contract. #shady

  • italianinvan Diana Black (@italianinvan) reported from Port Moody, British Columbia

    @Shawhelp my sweet sweet kind neighbour has been trying for two days to contact the right people to cancel her deceased father and she has been getting the run around. Please help!!!

  • Zharphyn Brad Thiessen (@Zharphyn) reported from Maple Ridge, British Columbia

    @Shawhelp Your CSR Robert V45Y, is providing a fairly disappointing customer experience. I feel like I am being lied to, and he is lowering my opinion of your company’s ability to provide me the service that I want.

  • patricklabelle7 Pattycakes🍰 (@patricklabelle7) reported from New Westminster, British Columbia

    @Shawhelp Cable and Internet has been down since Monday here in Nee West.👿🤬

  • ConradAu Conrad Au (@ConradAu) reported from Coquitlam, British Columbia

    @Shawhelp I was told that service would delay my cancellation and be charged for the service up until the equipment was received.

  • docsparker Susan Parker (@docsparker) reported from Vancouver, British Columbia

    @Shawhelp I am getting nobody to respond to my chat help request. Trying to reboot my TV all day in Vancouver. Please lend a hand!

  • italianinvan Diana Black (@italianinvan) reported from Port Moody, British Columbia

    @Shawhelp my sweet neighbour is trying to cancel her deceased father’s service with you and she’s been having such a hard time. Please help!!!! #pleasehelp

  • SuzieCanuck SuzieCanuck🇨🇦 (@SuzieCanuck) reported from Vancouver, British Columbia

    @glovesaveluongo @Shawhelp WOW @Shawhelp help the guy out

  • italianinvan Diana Black (@italianinvan) reported from Port Moody, British Columbia

    @ShawInfo my sweet neighbour is trying to cancel her deceased father’s service with you and she’s been having such a hard time. Please help!!!! #pleasehelp

  • NinersNorth Niners North (Vancouver, BC) (@NinersNorth) reported from Coquitlam, British Columbia

    Tune in on the multi billion dollar @Shawhelp cable network and watch the biggest sports league in North America, and two of it biggest storied franchises as they kick off their season. Available only in ultra low definition. #HDhelp

  • theMediaChick Crystal (@theMediaChick) reported from Vancouver, British Columbia

    @Shawhelp Hey guys! Last min date due to waiting on others' sched, I need my services switched from my apt to a different one in this building on Sunday. I can carry down the hall & hook up, just need you to make the change. Website won't let me log into my account though. Help!

  • TiffanyKalanj Tiffany Kalanj (@TiffanyKalanj) reported from Vancouver, British Columbia

    Update: @ShawInfo also confirmed they can't help me. But they’ll get back to me.... *sigh* don't sign a contract with SHAW

  • ulilaue Uli Laue (@ulilaue) reported from Vancouver, British Columbia

    @Shawhelp is there an outage in East Van

  • craigminielly Craig Minielly (@craigminielly) reported from Vancouver, British Columbia

    @Shawhelp lol stand corrected, as have your internet 300 Service.

  • PickledGingerBC Poppy (@PickledGingerBC) reported from Coquitlam, British Columbia

    @Shawhelp Picked up my Blue Curve self install kit today... everything’s ready to go, guide states that I need to contact you to finalize since I have existing service.

  • dotherrien Dominic Therrien (@dotherrien) reported from Coquitlam, British Columbia

    I travel around the world for professional reasons and it pains me to say that the Lower Mainland of BC has one of the worst internet networks I’ve used (it’s a little better than Nigeria). Blind spots, slooooow connection, interruptions, expensive. @Shawhelp #competitionneeded

  • Westjet007 Jennifer West (@Westjet007) reported from Vancouver, British Columbia

    I seriously recommend that people NOT get services with @Shawhelp. They don't keep their word and customer service is atrocious. Telus is your better option.

  • JenniferKingsb6 Jennifer Kingsbury (@JenniferKingsb6) reported from Port Moody, British Columbia

    @Shawhelp Please fix it soon.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • Mi780M John Bender (@Mi780M) reported

    @Shawhelp I must say; what happened to this world where companies actually cared about customer service and loyalty. Been a customer for over 30 yrs, never missed a bill payment and I get the run around.... no cable, no internet for two weeks and you say wait another week.. SMH!

  • BlaineSchlec Blaine Schlechter (@BlaineSchlec) reported

    @Shawhelp any info/update on outage in Okotoks? Thanks

  • Toddske Toddske (@Toddske) reported

    not to sure if @Shawhelp is having a hard time adapting to the pandemic, but their customer service has been absolute **** since COVID became an issue.....been using their website chat feature for 2 hours now and I'm on my 3rd agent that can't seem to communicate very well...

  • ToddSaskatoon Todd (@ToddSaskatoon) reported

    It takes forever to resolve an issue with @Shawhelp via chat. I feel sorry for all the CSR's that have to handle probably a couple dozen customers at one time. So far I'm 15 minutes in and may / may not have verified my identity yet.

  • mahmoodbzafar mahmoodbzafar (@mahmoodbzafar) reported

    @Shawhelp DSL 09900907237 Hi. Since 8pm my wifi is not working. I have restarted it multiple times but its no use. Please look into this urgently

  • KostasKritsilas Kostas Kritsilas (@KostasKritsilas) reported

    @Shawhelp Don, our Wifi is unstable due to too many WiFi networks being on the same channel. We are on 300MB/sec and a Bluecurve Gateway. There are 6 WiFi networks on 2.4GHz Ch1, and 5 on 5GHz Ch155. How do I change the BlueCurve Gateway's WiFi Channels?

  • punchj Punch Jackson (@punchj) reported

    @Shawhelp It’s too late the person waitin gave up after 3 hours. Another over promise and under deliver. Just awful

  • happypam_82 Pamela W (@happypam_82) reported

    @Shawhelp wondering if you are experience an outage in SE Calgary - Mahogany? Reset Gateway and tried unplugging and still offline. Thank you!

  • Dylislol Dylis (@Dylislol) reported

    @Shawhelp in Southeast Calgary in Mahogany everything Shaw is totally out! Fix please we have a Santa call in 20mins! Halp!!!!!!!

  • opiatedforty9 Santos L Halper (@opiatedforty9) reported

    @Shawhelp need assistance with wifi issues