Shaw

Shaw Outage Report in Coquitlam, British Columbia

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Coquitlam, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Coquitlam and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Coquitlam, British Columbia 11/13/2025 22:25

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. TV (9%)

    TV (9%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Coquitlam, British Columbia

The most recent Shaw outage reports came from the following cities: Vancouver, Coquitlam, Burnaby, Delta, New Westminster, Maple Ridge, Port Coquitlam, Coquitlam and Port Moody.

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City Problem Type Report Time
CanadaVancouver E-mail
CanadaVancouver Internet
CanadaCoquitlam Internet
CanadaBurnaby E-mail
CanadaVancouver Internet
CanadaVancouver Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Coquitlam, British Columbia

Latest outage, problems and issue reports in Coquitlam and nearby locations:

  • Wbaz54 Michael Cuddihy (@Wbaz54) reported from Vancouver, British Columbia

    @ShawInfo @Shawhelp Hi there, you canceled your tech appt this am an hour after they were supposed to be here and after an hour plus with different people in Support the earliest reschedule is 4 days from now, no internet etc...#move booked long time ago, #nothappy #Shaw

  • mrslprime mrslprime (@mrslprime) reported from Vancouver, British Columbia

    @Shawhelp Good morning, I'm having trouble with the internet. It says 'No internet'. Please help me if you can, thank you.

  • PhilRidinBikes Phil IS Ridin' Bikes Again (@PhilRidinBikes) reported from Port Coquitlam, British Columbia

    @Shawhelp The problem is not with WiFi. It is a lack of mobile signal. It's really weak, and never connects at 4G speeds as your coverage map indicates.

  • allen_jessica Jessica Ruth (she/her) (@allen_jessica) reported from Vancouver, British Columbia

    @Shawhelp hi, our internet is going down frequently today and has been spotty all week. Are there any known issues that could be causing this? Thank you.

  • loop1277 Crystall (@loop1277) reported from Vancouver, British Columbia

    @Shawhelp are you guys having phone/internet issues in greater Vancouver??? Both my phone and internet are down at my business

  • TRempel604 Travel by Rempel (@TRempel604) reported from Vancouver, British Columbia

    You did it again @ShawInfo @Shawhelp Cable and Internet are not working again. You are the most #Unreliable #Network

  • andrewcook Andrew Cook (@andrewcook) reported from Burnaby, British Columbia

    @Shawhelp why would you cut my internet off after sending me your shaw mobile sim cards? You cut all my service so I have to sign up to tether? I cannot understand why you would do this. A tech now can't come to fix for 7 days. 7!

  • macrae_donnie D Mac. (@macrae_donnie) reported from Vancouver, British Columbia

    @FarahKotadia @Shawhelp Stiil down on tech support on hold I still down in

  • tracyglennYVR Tracy ترايسي (@tracyglennYVR) reported from Burnaby, British Columbia

    @ShawInfo Internet down on Halston Court, Burnaby. Is there an issue?

  • singh_sp colored pencil (@singh_sp) reported from Burnaby, British Columbia

    @Shawhelp - my internet fiber gig plan sucks. disconnected 25 times Ina day. U tech fixed it and worked for 15 days. Again loses connection every now n then. I work from home. Hampering my work. Tech is scheduled for May 10. Should I close my work till then?

  • sheaC_3 shea (@sheaC_3) reported from Burnaby, British Columbia

    I have had by far the worst customer service experience w: @ShawInfo, I would never recommend.

  • BarbersRBetter Farzad's Barber Shop (@BarbersRBetter) reported from Vancouver, British Columbia

    @Shawhelp Just sent a you a DM, trying to hook up our new TV box but can’t access any channels and the only online chat is with sales, not technical support. Already tried refreshing the channels with no luck.

  • ColinRose Colin Rose (@ColinRose) reported from Vancouver, British Columbia

    @Shawhelp is there a service issue I’m Vancouver? My internet is out...

  • Vancity_AC AdrianC (@Vancity_AC) reported from Coquitlam, British Columbia

    .@Shawhelp I’ve spent over 3hrs, transferred between 5 agents on chat. Called, transferred, forwarded to FREEDOM mobile (WTF?) for activation, re-dialed Shaw 5-6 times. ALL THIS TO ACTIVATE A NEW SIM. Your warehouse sent cars to wrong address.

  • QuinnMellCobb Quinn Mell-Cobb (@QuinnMellCobb) reported from Vancouver, British Columbia

    @Shawhelp Myself and two other people (all with university educations) were unable to figure out how to install it, and now I’m paying for a service I’m not receiving. Come fix this immediately or I’m going back to @TELUS.

  • ls69360 Leandro Santos (@ls69360) reported from Burnaby, British Columbia

    @ShawInfo always a waste of time... Never ever fix any problem.. When are you guys are going to help me??

  • MsYouDoYou BdblE (@MsYouDoYou) reported from Burnaby, British Columbia

    @DaveBeFit @TELUS @Shawhelp We don’t/can’t get fibre so they aren’t that motivated to help.

  • QuinnMellCobb Quinn Mell-Cobb (@QuinnMellCobb) reported from Vancouver, British Columbia

    @Shawhelp Myself and two other people (all with university educations) were unable to figure out how to install it, and now I’m paying for a service I’m not receiving. Make this right immediately or I’m going back to @TELUS.

  • MikeyBlackmon mike blackmon (@MikeyBlackmon) reported from Burnaby, British Columbia

    Wow so after 3.5 hours trying to help my parents switch to @ShawInfo and having a tech come out to their house, but they didn’t, and talking to the loyalty team @Shawhelp, they will be going back to Telus, haven’t seen service like this ever, and time for me to switch as well 👎

  • jooooodooolp macaroni in a pot (@jooooodooolp) reported from Burnaby, British Columbia

    Just like that. My home internet is down and i was just about to finish my movie. Thanks @ShawInfo

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • wendifur_ Wendy (@wendifur_) reported

    @ChunTwitch @TELUSsupport @Shawhelp Omg I hope your problem is fixed soon and doesn’t drag on for a year like mine. It’s so bad.

  • PMan71 Pete H (@PMan71) reported

    @Shawhelp @full_spinnaker @CNBC has had rights in previous Olympics and only covers it in evening. In past, their daytime business coverage would be broadcast in Canada and in the evening the feed would switch to CNBC World. This is full blackout is wholly unnecessary and angering to your customers.

  • LurkingLogger Will (@LurkingLogger) reported

    @Shawhelp @artspear1 I believe he is simply asking about the outage in Grand Forks as a WHOLE. As am I. The entire region is without internet for days now. We want some real time estimates.

  • Larry_Svenson Larry Svenson (@Larry_Svenson) reported

    Hey @RogersHelps why did you add a service to my account without my permission? Tweeting this as your live chat keeps telling me there are no real people to talk to. Last chat was a great example of poor customer service. Maybe @ShawInfo or @TELUS will offer better service

  • PixelFlows PixelFlows (@PixelFlows) reported

    @Shawhelp This is not the same outage information I've been following, can you please explain why the previous was locked?

  • judyrudin judy rudin #FreeKovrigandSpavor (@judyrudin) reported

    Hey @Shawhelp check your dm's. Have been waiting since 6pm for tech to show to fix wifi. No call, no text. Nada. @ShawInfo

  • helloiamkaitlyn 🐝 (@helloiamkaitlyn) reported

    @Shawhelp internet down on Kent Ave in Winnipeg, are services interrupted again?

  • PixelFlows PixelFlows (@PixelFlows) reported

    @Shawhelp why can we not access updates on the Grand Forks (Midway - Christina Lake) outage anymore? I'm still down amd would like updates.

  • LurkingLogger Will (@LurkingLogger) reported

    @PixelFlows @Shawhelp I agree @PixelFlows. They appear to have removed the previous information and updates. Likely so the outage appears to be more recent. 4 days now of the same rhetoric can be tiring.

  • Hauntterr Haunter 🇮🇹🇨🇴 (@Hauntterr) reported

    @ShawInfo fix your **** come on brah