Shaw Outage Report in Coquitlam, British Columbia

Problems in the last 24 hours in Coquitlam, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Coquitlam, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

• Internet (54%)
• TV (19%)
• Wi-fi (11%)
• E-mail (9%)
• Total Blackout (6%)
• Phone (2%)

Live Outage Map Near Coquitlam, British Columbia

The most recent Shaw outage reports came from the following cities: Coquitlam, Port Coquitlam, Burnaby, Coquitlam, Maple Ridge, New Westminster, Port Moody, and Pitt Meadows.

City	Problem Type	Report Time
Coquitlam	Internet	10 hours ago
Port Coquitlam	E-mail	2 days ago
Burnaby	Internet	4 days ago
Coquitlam	Internet	7 days ago
Coquitlam	Internet	8 days ago
Coquitlam	Wi-fi	8 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Coquitlam, British Columbia

Latest outage, problems and issue reports in Coquitlam and nearby locations:

• 
  Leandro Santos (@ls69360) reported 1 minute ago from Burnaby, British Columbia

  @ShawInfo always a waste of time... Never ever fix any problem.. When are you guys are going to help me??

• 
  Mariano D (@marianodss) reported 6 minutes ago from Burnaby, British Columbia

  @Shawhelp I’m having an issue with sound. It drops off for a second or 2 intermittently. Does not occur when watching streaming services as I type this it has happened twice in 30 seconds. Any idea? Yes just happened 2 more times. :(

• 
  Tracy ترايسي (@tracyglennYVR) reported 9 minutes ago from Burnaby, British Columbia

  @ShawInfo Internet down on Halston Court, Burnaby. Is there an issue?

• 
  mike blackmon (@MikeyBlackmon) reported 10 minutes ago from Burnaby, British Columbia

  Wow so after 3.5 hours trying to help my parents switch to @ShawInfo and having a tech come out to their house, but they didn’t, and talking to the loyalty team @Shawhelp, they will be going back to Telus, haven’t seen service like this ever, and time for me to switch as well 👎

• 
  Andrew Cook (@andrewcook) reported 11 minutes ago from Burnaby, British Columbia

  @Shawhelp why would you cut my internet off after sending me your shaw mobile sim cards? You cut all my service so I have to sign up to tether? I cannot understand why you would do this. A tech now can't come to fix for 7 days. 7!

• 
  BdblE (@MsYouDoYou) reported 11 minutes ago from Burnaby, British Columbia

  @DaveBeFit @TELUS @Shawhelp We don’t/can’t get fibre so they aren’t that motivated to help.

• 
  Phil IS Ridin' Bikes Again (@PhilRidinBikes) reported 24 minutes ago from Port Coquitlam, British Columbia

  @Shawhelp The problem is not with WiFi. It is a lack of mobile signal. It's really weak, and never connects at 4G speeds as your coverage map indicates.

• 
  Fabricio Mengo (@fmengo) reported 26 minutes ago from Maple Ridge, British Columbia

  @Shawhelp I’m trying to move my service and I don’t have answer from you. I booked to move for Dec 23, and still waiting. I talked to 7 different agents and no answer. Your service sucks.

• 
  Marc Nolet (@fedex182) reported 27 minutes ago from Coquitlam, British Columbia

  @Shawhelp is internet service down in coquitlam? my internet has been out since 11am

• 
  Rob Grey (@rgrey1) reported 32 minutes ago from Burnaby, British Columbia

  @Shawhelp I'm spoken to your tech support many many time and they can't help me. Your custom service will not help. Maybe time to speak to @TELUSsupport or @Bell_Support would help me on a New Client Account! #shaw

• 
  Chris Falskow (@falskow) reported 33 minutes ago from Delta, British Columbia

  The worst internet service provider in the Lower Mainland is @Eastlink! I would so love to get @ShawInfo but they are not in our area. Yet. #InternetConnection #Fail

• 
  Fabricio Mengo (@fmengo) reported 34 minutes ago from Maple Ridge, British Columbia

  @ShawInfo moving your service is an impossible mission. I had to talk to 8 different agents, and finally they gave me another appointment. 1 month to move the services. #wfh and #studingfromhome with you is almost impossible. Your service is really bad.

• 
  macaroni in a pot (@jooooodooolp) reported 36 minutes ago from Burnaby, British Columbia

  Just like that. My home internet is down and i was just about to finish my movie. Thanks @ShawInfo

• 
  Phil IS Ridin' Bikes Again (@PhilRidinBikes) reported 39 minutes ago from New Westminster, British Columbia

  @Shawhelp your whole guide system is down. Nothing but channel labels. No program time listings at all.

• 
  Vic (@vicvirk) reported 42 minutes ago from Maple Ridge, British Columbia

  @wingsnation @ShawInfo We just moved into a new neighbourhood, #Telus never ran service into it so we are stuck with using Shaw... Today I used Shaw's call back service, they called back in 20 mins, recording said I was in "Position 1" in the queue and it still took 1 hr 15 min to speak with someone.

• 
  AdrianC (@Vancity_AC) reported 49 minutes ago from Coquitlam, British Columbia

  .@Shawhelp I’ve spent over 3hrs, transferred between 5 agents on chat. Called, transferred, forwarded to FREEDOM mobile (WTF?) for activation, re-dialed Shaw 5-6 times. ALL THIS TO ACTIVATE A NEW SIM. Your warehouse sent cars to wrong address.

• 
  Chris Falskow (@falskow) reported 50 minutes ago from Delta, British Columbia

  @Eastlink @EastlinkSupport Hey @Shawhelp I hope you’re paying attention here. We could really use your service in North Delta!

• 
  colored pencil (@singh_sp) reported 53 minutes ago from Burnaby, British Columbia

  @Shawhelp - my internet fiber gig plan sucks. disconnected 25 times Ina day. U tech fixed it and worked for 15 days. Again loses connection every now n then. I work from home. Hampering my work. Tech is scheduled for May 10. Should I close my work till then?

• 
  Vic (@vicvirk) reported 54 minutes ago from Maple Ridge, British Columbia

  @ShawInfo your company provides some of the worst customer service I have ever encountered from any company in any service sector. 3 weeks now and my wi-fi issues can't be fixed. Impossible to speak to anyone on the phone or get the right person to come fix the problem.

• 
  shea (@sheaC_3) reported 56 minutes ago from Burnaby, British Columbia

  I have had by far the worst customer service experience w: @ShawInfo, I would never recommend.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

• 
  GOZNO (@MrGozno) reported 6 minutes ago

  Me: Hey shaw I want to pay my bill so you don't disconnect my internet. @shawinfo : don't ever speak to me, give us your money and we'll disconnect your service

• 
  Duncan (@iusduncan) reported 8 minutes ago

  @Shawhelp the customer service is terrible right now! You needs to step it up. Dealing with this stupid issue, sounds is out of sync! The new cable box you sent needs to be replaced!

• 
  Alan Dickenson (@alan_dickenson) reported 9 minutes ago

  @Shawhelp did you guys know there hasn’t been any update on the outage in south Edmonton since the rather vague “this might take a few hours” @ 5:30pm?

• 
  Kelly Buckley (@Kelly_A_Bee) reported 13 minutes ago

  Hey Millwoods #yeg - anyone else’s @ShawInfo cable and internet down? Haven’t had a signal now for a couple of hours...

• 
  Arpit Sandhu (@arpitsandhu97) reported 14 minutes ago

  @Shawhelp when’s the issue in SE Edmonton going to be resolved, I missed my classes today and I am not looking to miss them tomorrow

• 
  Alan Dickenson (@alan_dickenson) reported 14 minutes ago

  @Shawhelp last update @ 5:30 for the outage in SE Edmonton. Is it being fixed tonight? Or does live updates mean something different @ Shaw?

• 
  GOZNO (@MrGozno) reported 14 minutes ago

  Hi! We're @Shawhelp @ShawInfo we make sure our customer service reps can only confirm or deny information. Its completely unreasonable to allow them to provide any other kind of service And we'll call it progress

• 
  Duncan (@iusduncan) reported 14 minutes ago

  @ShawInfo customer service is not good! Wait times are crazy!

• 
  Yvonne Bray (@PSPilates) reported 17 minutes ago from West End, British Columbia

  @Shawhelp Is there an outage at UBC?

• 
  Holmes (@rholmes__) reported 18 minutes ago

  @LouisPhilSluggr @Shawhelp Don’t even waste your time with their customer service, it’s like talking to a brick wall. It’s beyond pathetic I had to use Reddit to find out what the problem is