Shaw Outage Report in Coquitlam, British Columbia

Problems in the last 24 hours in Coquitlam, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Coquitlam, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

• Internet (54%)
• TV (19%)
• Wi-fi (11%)
• E-mail (9%)
• Total Blackout (6%)
• Phone (2%)

Live Outage Map Near Coquitlam, British Columbia

The most recent Shaw outage reports came from the following cities: Coquitlam, Port Coquitlam, Burnaby, Coquitlam, Maple Ridge, New Westminster, Port Moody, and Pitt Meadows.

City	Problem Type	Report Time
Coquitlam	Internet	18 hours ago
Port Coquitlam	E-mail	3 days ago
Burnaby	Internet	4 days ago
Coquitlam	Internet	7 days ago
Coquitlam	Internet	8 days ago
Coquitlam	Wi-fi	9 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Coquitlam, British Columbia

Latest outage, problems and issue reports in Coquitlam and nearby locations:

• 
  Rosario (@DekeyPetey40) reported 4 seconds ago from Port Coquitlam, British Columbia

  @IanSeggie @Shawhelp I have the same package and no issues weird

• 
  Tracy ترايسي (@tracyglennYVR) reported 17 seconds ago from Burnaby, British Columbia

  @ShawInfo Internet down on Halston Court, Burnaby. Is there an issue?

• 
  Mariano D (@marianodss) reported 1 minute ago from Burnaby, British Columbia

  @Shawhelp I’m having an issue with sound. It drops off for a second or 2 intermittently. Does not occur when watching streaming services as I type this it has happened twice in 30 seconds. Any idea? Yes just happened 2 more times. :(

• 
  Fabricio Mengo (@fmengo) reported 6 minutes ago from Maple Ridge, British Columbia

  @Shawhelp I’m trying to move my service and I don’t have answer from you. I booked to move for Dec 23, and still waiting. I talked to 7 different agents and no answer. Your service sucks.

• 
  Chris Falskow (@falskow) reported 7 minutes ago from Delta, British Columbia

  @Eastlink @EastlinkSupport Hey @Shawhelp I hope you’re paying attention here. We could really use your service in North Delta!

• 
  RAVI PATEL (@ravikanji) reported 15 minutes ago from New Westminster, British Columbia

  @Shawhelp worst telephone support. You guys take more than an hour to talk. Don’t pretend you are overbusy.

• 
  Rob Grey (@rgrey1) reported 16 minutes ago from Burnaby, British Columbia

  @Shawhelp I'm spoken to your tech support many many time and they can't help me. Your custom service will not help. Maybe time to speak to @TELUSsupport or @Bell_Support would help me on a New Client Account! #shaw

• 
  Rosario (@DekeyPetey40) reported 18 minutes ago from Port Coquitlam, British Columbia

  Hey @Shawhelp is internet down in poco?

• 
  Doug Corbett (@corbettdoug) reported 20 minutes ago from Port Coquitlam, British Columbia

  @Shawhelp can someone please call me as a truck just knocked a cable down in front of my house. 3970 cedar drive Poco. 6947628993. Doug

• 
  Chris Falskow (@falskow) reported 20 minutes ago from Delta, British Columbia

  The worst internet service provider in the Lower Mainland is @Eastlink! I would so love to get @ShawInfo but they are not in our area. Yet. #InternetConnection #Fail

• 
  Fabricio Mengo (@fmengo) reported 25 minutes ago from Maple Ridge, British Columbia

  @ShawInfo moving your service is an impossible mission. I had to talk to 8 different agents, and finally they gave me another appointment. 1 month to move the services. #wfh and #studingfromhome with you is almost impossible. Your service is really bad.

• 
  Gatthew Mriffeth (@mattgriffeth) reported 26 minutes ago from New Westminster, British Columbia

  @LexLee91 @Shawhelp Seconding this. Same lack of service from my house in new west as well

• 
  Vic (@vicvirk) reported 30 minutes ago from Maple Ridge, British Columbia

  @ShawInfo your company provides some of the worst customer service I have ever encountered from any company in any service sector. 3 weeks now and my wi-fi issues can't be fixed. Impossible to speak to anyone on the phone or get the right person to come fix the problem.

• 
  Stephen Fung (@stephenfung) reported 35 minutes ago from Coquitlam, British Columbia

  @angelastamour @TELUSsupport @Shawhelp Looks like it's being handled. They are escalating because it seems like quite the technical issue. Fun times! 🤓

• 
  Dominic Therrien (@dotherrien) reported 38 minutes ago from Coquitlam, British Columbia

  I travel around the world for professional reasons and it pains me to say that the Lower Mainland of BC has one of the worst internet networks I’ve used (it’s a little better than Nigeria). Blind spots, slooooow connection, interruptions, expensive. @Shawhelp #competitionneeded

• 
  mike blackmon (@MikeyBlackmon) reported 48 minutes ago from Burnaby, British Columbia

  Wow so after 3.5 hours trying to help my parents switch to @ShawInfo and having a tech come out to their house, but they didn’t, and talking to the loyalty team @Shawhelp, they will be going back to Telus, haven’t seen service like this ever, and time for me to switch as well 👎

• 
  Vic (@vicvirk) reported 52 minutes ago from Maple Ridge, British Columbia

  @wingsnation @ShawInfo We just moved into a new neighbourhood, #Telus never ran service into it so we are stuck with using Shaw... Today I used Shaw's call back service, they called back in 20 mins, recording said I was in "Position 1" in the queue and it still took 1 hr 15 min to speak with someone.

• 
  Stephen Fung (@stephenfung) reported 56 minutes ago from Coquitlam, British Columbia

  Hey @TELUSsupport . Just got #PureFibre. My @Shawhelp modem is at the curb. One problem. I can see another account in my profile. I can stop their WiFi & reboot their modem. Fun. Can someone reach out? Tried calling now but apparently not 9PM close as stated. Thx.

• 
  Rosario (@DekeyPetey40) reported 58 minutes ago from Port Coquitlam, British Columbia

  @IanSeggie @Shawhelp I have 3 apple devices and have Shaw and no problems

• 
  Phil IS Ridin' Bikes Again (@PhilRidinBikes) reported 58 minutes ago from New Westminster, British Columbia

  @Shawhelp your whole guide system is down. Nothing but channel labels. No program time listings at all.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

• 
  @kshay (@Axepsy) reported 4 minutes ago

  @Shawhelp @PlsKThnx Any update on this? Your updates on the service website is not giving a timeline. We are getting close to a 24hr outage now!!

• 
  Graziano's Catering (@GrazCatering) reported 4 minutes ago

  @OilersAlbMom @tg_bennett Then it’s a @ShawInfo problem because other channels were doing it too earlier

• 
  Burton (@Buuurrrton) reported 6 minutes ago

  Hey @TELUS do you provide better customer service than @Shawhelp ? .... Asking for a friend...

• 
  Pep (@PepsiJets) reported 10 minutes ago

  @Shawhelp Did. This is terrible 😢

• 
  Christie Stevenson (@greeneyedcls) reported 11 minutes ago

  @Shawhelp updates for outage? Website isn’t updating very often...

• 
  Bryan Leitch (@Bryan_Leitch) reported 12 minutes ago

  @Shawhelp @JacksonLaurel I think when several people are complaining about the same glitching issue from all over western Canada, it might be time to publicly address it, instead of “DM us”.

• 
  Burton (@Buuurrrton) reported 14 minutes ago

  @Shawhelp Great thanks, now we're on hold on two different chat systems without any replies. SMH. #fail

• 
  We Indigenous (@CourcheneDon) reported 14 minutes ago

  @ShawInfo why is tv keep freezing Trying to watch Canada and damn cable keeps freezing every channel

• 
  Jay Donovan 📻 (@jaypdonovan) reported 16 minutes ago

  @Shawhelp looks like #yyc just a having issues? All channels I’ve tried are glitchy/freezing including TSN, CNN and @GlobalCalgary pls fix!

• 
  Dave the tired 🇨🇦 (@wpgguy) reported 17 minutes ago

  @WpgSportsNerd @Shawhelp I think a lot of us are having the same issues. Go 🇨🇦 Go