Shaw Outage in Coquitlam, British Columbia

@jackhayter @Shawhelp Just spoke to someone at support, they said that we have an outage in the area. I also live in the West End.

@adymitruk @Shawhelp cable technology is limited they can't provide symmetrical speed and shaw is the worst provider price/bandwidth wise in Canada.

Dealt with Shaw for forty yrs and thought would give Telus a try on a new service. BIG MISTAKE ! Mon. I called C/ S they told me they would call me in 48 hours or less to deal with problem. No call. @TELUS @Shawhelp Telus customer service offshore. Shaw is in Canada.

. @VMediaTV my service was disconnected 18days before actual date.I’ve been internetless for 24+ hours.Response is it’s in @ShawHelp hands now. I’m stuck trying to work during hard times and can’t. Poor service and would not recommend either isp.

@stephenbraverm1 @Jen_Newsted @Shawhelp I could use an upgrade for my internet too. Never seems to get around to do this though.

Great. @ShawInfo cable tv down and next available support is next Saturday. No tv for a week would be okay, if I was at school, but it’s Spring Break!!! Time to rethink cable tv and go interwebby.

Cancel your sports cable packages people. @Shawhelp @TELUS @TELUSsupport @BellMediaPR @RogersHelps @TSN_Sports @Sportsnet

@Shawhelp For the records, day 1 no cable or Internet service from Shaw. #worsecustomerservice #badcablecompany

I change my internet provider Telus to Shaw on the 15 Feb 2020. Shaw said we fill a form and send it on the 24 Feb 2020, but the Telus said there is no request from Shaw. @Shawhelp @ShawInfo @TELUS . Please talk to each other guys I need a solution. It is your miscommunication.

@Shawhelp I delete my account number in the tweet thank you to warn me. I send a direct message. I hope my issue will be resolve soon.

I will not delete this message until my problem resolves. @Shawhelp

@Shawhelp this Bluecurve PVR is crap. Trying to rewind or fast forward recorded shows is near impossible. It freezes & jumps forward erratically, plus the dropping of sound while watching recordings I messaged you about a few days ago is still happening. Please fix this!

There’s nothing like watching a really intense scene in a movie and getting the notification that your bandwidth isn’t enough or you’re having connectivity issues @Shawhelp, every night this week. I’ve had uninterrupted service for over 10 years and now this.

@Shawhelp Just the one box and it's wireless (Bluecurve). The problem only arises on recordings, not with real-time broadcasts.

@Shawhelp Nope, ever since I upgraded my service that's all been fine.

@Shawhelp my cable does not run properly , freezes and I have no sound. I have tried to unplug and restart to no effect . Please help

@LexLee91 @Shawhelp Seconding this. Same lack of service from my house in new west as well

@IanSeggie @Shawhelp I have the same package and no issues weird

@IanSeggie @Shawhelp I have 3 apple devices and have Shaw and no problems

@Shawhelp I stand corrected, I have your Internet 300 service 🙈 Will do.

@mwaddell29 @Shawhelp Yeah their pod system is sub par. I’m pretty sure with google Wi-Fi I can get decent coverage even in my neighbours houses Hahahaha backyard no issues.

@Shawhelp Thanks! I have my own Ubiquiti network so I don't need the BlueCurve features, I just need DOCSIS 3.1 for my 600 plan. I am sure I am not the only one who would love to have a small passively cooled modem that doesn't make so much noise.

@dandoozled @AlliAlliG @Shawhelp Sorry to jump in here but I’m curious, Apple TV has streaming services and has Disney +? And silly question does it offer other movies etc that Netflix and prime ? I think we have it but never used

@dandoozled @Shawhelp Weird how everyone is different! I almost never use it anymore, we use Netflix and prime way more often right from Shaw!

@Shawhelp The worst

@Shawhelp Internet outage has continued for almost 12 hours now in Mill Woods, Edmonton. I’ve lost half a day of work. When will this be rectified? #yeg #shaw #internetoutage

@Shawhelp Service is disconnecting again. Send me the phone for canceling my service. Every couple days. Same shitty service. Not worth $150 a month. Going to telus.

@Shawhelp are there internet connection issues in Victoria BC currently? Seems like every night around now the internet goes down and when it comes back it’s slower than a snail for a good long time.

@ShawInfo @CNBC Please fix your TV guide. Tired of missing my shows

@waterbuffalo888 @Shawhelp I pay for 300 internet but seems like when a device connects to a pod it drops to 30-60 Mbps Why am I paying for 300 if the pods throttle my internet ? They should be able to support up to max speed offered by Shaw