Shaw

Shaw Outage Report in Coquitlam, British Columbia

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The latest reports from users having issues in Coquitlam come from postal codes V3E and V3J.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Coquitlam, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Coquitlam and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Coquitlam, British Columbia 12/09/2025 23:55

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (63%)

    Internet (63%)

  2. TV (13%)

    TV (13%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Coquitlam, British Columbia

The most recent Shaw outage reports came from the following cities: Vancouver, New Westminster, Coquitlam, Burnaby, Coquitlam, Maple Ridge, Port Coquitlam, Pitt Meadows and Delta.

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City Problem Type Report Time
CanadaVancouver Internet
CanadaVancouver Internet
CanadaVancouver TV
CanadaVancouver Internet
CanadaVancouver E-mail
CanadaVancouver Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Coquitlam, British Columbia

Latest outage, problems and issue reports in Coquitlam and nearby locations:

  • JenniferKingsb6 Jennifer Kingsbury (@JenniferKingsb6) reported from Port Moody, British Columbia

    @Shawhelp Please fix it soon.

  • Tbeithnow Tom Beith (@Tbeithnow) reported from Vancouver, British Columbia

    @Shawhelp my cable does not run properly , freezes and I have no sound. I have tried to unplug and restart to no effect . Please help

  • DekeyPetey40 Rosario (@DekeyPetey40) reported from Port Coquitlam, British Columbia

    @IanSeggie @Shawhelp I have the same package and no issues weird

  • SuzieCanuck SuzieCanuck🇨🇦 (@SuzieCanuck) reported from Vancouver, British Columbia

    @glovesaveluongo @Shawhelp WOW @Shawhelp help the guy out

  • ulilaue Uli Laue (@ulilaue) reported from Vancouver, British Columbia

    @Shawhelp is there an outage in East Van

  • italianinvan Diana Black (@italianinvan) reported from Port Moody, British Columbia

    @ShawInfo my sweet neighbour is trying to cancel her deceased father’s service with you and she’s been having such a hard time. Please help!!!! #pleasehelp

  • docsparker Susan Parker (@docsparker) reported from Vancouver, British Columbia

    @Shawhelp I am getting nobody to respond to my chat help request. Trying to reboot my TV all day in Vancouver. Please lend a hand!

  • dotherrien Dominic Therrien (@dotherrien) reported from Coquitlam, British Columbia

    I travel around the world for professional reasons and it pains me to say that the Lower Mainland of BC has one of the worst internet networks I’ve used (it’s a little better than Nigeria). Blind spots, slooooow connection, interruptions, expensive. @Shawhelp #competitionneeded

  • craigminielly Craig Minielly (@craigminielly) reported from Vancouver, British Columbia

    @Shawhelp lol stand corrected, as have your internet 300 Service.

  • mattgriffeth Gatthew Mriffeth (@mattgriffeth) reported from New Westminster, British Columbia

    @LexLee91 @Shawhelp Seconding this. Same lack of service from my house in new west as well

  • ashishdani ashishdani (@ashishdani) reported from Vancouver, British Columbia

    @Shawhelp - been trying to connect to your customer care for the last 2 hours... no luck !!

  • TiffanyKalanj Tiffany Kalanj (@TiffanyKalanj) reported from Vancouver, British Columbia

    Word to the wise- don’t use @ShawInfo - they added charges to my bill and I’ve been bounced from messenger, phone and now “email” customer service reps each time I’m told “sorry I’m not able to help me”. Careful - don’t sign a contract. #shady

  • italianinvan Diana Black (@italianinvan) reported from Port Moody, British Columbia

    @Shawhelp my sweet sweet kind neighbour has been trying for two days to contact the right people to cancel her deceased father and she has been getting the run around. Please help!!!

  • ravikanji RAVI PATEL (@ravikanji) reported from New Westminster, British Columbia

    @Shawhelp worst telephone support. You guys take more than an hour to talk. Don’t pretend you are overbusy.

  • TiffanyKalanj Tiffany Kalanj (@TiffanyKalanj) reported from Vancouver, British Columbia

    Update: @ShawInfo also confirmed they can't help me. But they’ll get back to me.... *sigh* don't sign a contract with SHAW

  • craigminielly Craig Minielly (@craigminielly) reported from Vancouver, British Columbia

    @Shawhelp I stand corrected, I have your Internet 300 service 🙈 Will do.

  • italianinvan Diana Black (@italianinvan) reported from Port Moody, British Columbia

    @Shawhelp my sweet neighbour is trying to cancel her deceased father’s service with you and she’s been having such a hard time. Please help!!!! #pleasehelp

  • patricklabelle7 Pattycakes🍰 (@patricklabelle7) reported from New Westminster, British Columbia

    @Shawhelp Cable and Internet has been down since Monday here in Nee West.👿🤬

  • DekeyPetey40 Rosario (@DekeyPetey40) reported from Port Coquitlam, British Columbia

    @IanSeggie @Shawhelp I have 3 apple devices and have Shaw and no problems

  • PickledGingerBC Poppy (@PickledGingerBC) reported from Coquitlam, British Columbia

    @Shawhelp Picked up my Blue Curve self install kit today... everything’s ready to go, guide states that I need to contact you to finalize since I have existing service.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • Cormie613 Cormie (@Cormie613) reported

    @ShawInfo is the worst. 0/100

  • catherinebarr Catherine (Cat) Barr (@catherinebarr) reported

    The service at #Shaw is actually getting worse - and we're a biz client with 3 accounts. Since Friday we've spent 14.5 hrs on the phone. Calls drop. Cannot reconnect. Four different reps have promised to call back - none have. Anyone else finding this? @Shawhelp @ShawInfo

  • itsBubblyxd Bubbly (@itsBubblyxd) reported

    @Shawhelp some days the ping to the west coast servers become the better option so its never consistent

  • Hi_itsAbby Abby 👑 (@Hi_itsAbby) reported

    @Shawhelp Hi, we already called last night and you guys said a technician is coming Thursday but honestly its not okay. We all have deadlines and papers, finals and working from home and this isnt the first time this issue has occurred.

  • HemantS97463276 Hemant M Shah (@HemantS97463276) reported

    @Shawhelp @shawcoustmercare.@Shawhelp Shaw coustmer more then 21 years,How come exsiting loyal customer can not get promo price.only new customer gets best deal...Shaw needs to look after existing and loyal customer...Respect existing customer who has been loyal to Shaw

  • Jamiegrl Jamie Melissa Renwick (Author) 🌐 (@Jamiegrl) reported

    @Shawhelp yeah they are going to credit me 15$, but that only accounts for the ten package I had. I also had 20$ in specialty channels and the limited TV. I reckon I should have had about 30$ back at least. And the alleged customer service reps at the shaw tower were surly and snarky

  • cogno Chris Mathieson (@cogno) reported

    @Shawhelp I’m not a customer but many of my clients are and your system is blocking emails they need to see for orders they’ve made with us. How do we get off the CloudFilter blocklist?

  • VMartel1 CalgaryObserver (@VMartel1) reported

    @ThaRealDill1 @Shawhelp Thank you for that info. Help from Shaw is non-existent.

  • KHerasymiuk Kathy Herasymiuk (@KHerasymiuk) reported

    @Shawhelp What is status of service in West Kelowna? No TV

  • Hi_itsAbby Abby 👑 (@Hi_itsAbby) reported

    @Shawhelp second time in less than two months that our wifi has gone down "can not authenticate connection" we reset everything and call you guys but its always the same issue. Im this close to convincing my mom to cancel shaw and switch to another service provider.