Shaw

Shaw Outage Report in Coquitlam, British Columbia

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The latest reports from users having issues in Coquitlam come from postal codes V3E and V3J.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Coquitlam, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Coquitlam and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Coquitlam, British Columbia 12/13/2025 22:05

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (63%)

    Internet (63%)

  2. TV (13%)

    TV (13%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Coquitlam, British Columbia

The most recent Shaw outage reports came from the following cities: Coquitlam, Vancouver, Coquitlam, Burnaby, New Westminster, Maple Ridge, Port Coquitlam, Pitt Meadows and Delta.

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City Problem Type Report Time
CanadaCoquitlam Internet
CanadaVancouver Internet
CanadaCoquitlam E-mail
CanadaCoquitlam TV
CanadaCoquitlam Internet
CanadaVancouver Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports Near Coquitlam, British Columbia

Latest outage, problems and issue reports in Coquitlam and nearby locations:

  • fmengo Fabricio Mengo (@fmengo) reported from Maple Ridge, British Columbia

    @ShawInfo moving your service is an impossible mission. I had to talk to 8 different agents, and finally they gave me another appointment. 1 month to move the services. #wfh and #studingfromhome with you is almost impossible. Your service is really bad.

  • fmengo Fabricio Mengo (@fmengo) reported from Maple Ridge, British Columbia

    @Shawhelp I’m trying to move my service and I don’t have answer from you. I booked to move for Dec 23, and still waiting. I talked to 7 different agents and no answer. Your service sucks.

  • ColinRose Colin Rose (@ColinRose) reported from Vancouver, British Columbia

    @Shawhelp is there a service issue I’m Vancouver? My internet is out...

  • vicvirk Vic (@vicvirk) reported from Maple Ridge, British Columbia

    @ShawInfo your company provides some of the worst customer service I have ever encountered from any company in any service sector. 3 weeks now and my wi-fi issues can't be fixed. Impossible to speak to anyone on the phone or get the right person to come fix the problem.

  • TRempel604 Travel by Rempel (@TRempel604) reported from Vancouver, British Columbia

    Super annoyed with @Shawhelp So bad with customer service. Just hung up on me.

  • rgrey1 Rob Grey (@rgrey1) reported from Burnaby, British Columbia

    @Shawhelp I'm spoken to your tech support many many time and they can't help me. Your custom service will not help. Maybe time to speak to @TELUSsupport or @Bell_Support would help me on a New Client Account! #shaw

  • ShirleySilberg shirley silberg (@ShirleySilberg) reported from Vancouver, British Columbia

    @Shawhelp our picture is pixelating and the wait time on the phone is 1 hour. Please help now.

  • falskow Chris Falskow (@falskow) reported from Delta, British Columbia

    @Eastlink @EastlinkSupport Hey @Shawhelp I hope you’re paying attention here. We could really use your service in North Delta!

  • corbettdoug Doug Corbett (@corbettdoug) reported from Port Coquitlam, British Columbia

    @Shawhelp can someone please call me as a truck just knocked a cable down in front of my house. 3970 cedar drive Poco. 6947628993. Doug

  • PhilRidinBikes Phil IS Ridin' Bikes Again (@PhilRidinBikes) reported from New Westminster, British Columbia

    @Shawhelp your whole guide system is down. Nothing but channel labels. No program time listings at all.

  • VNSSAWBSTR Vanessa (@VNSSAWBSTR) reported from Vancouver, British Columbia

    @Shawhelp my internet and tv went down suddenly. Hopefully it will be up again by morning.

  • marianodss Mariano D (@marianodss) reported from Burnaby, British Columbia

    @Shawhelp I’m having an issue with sound. It drops off for a second or 2 intermittently. Does not occur when watching streaming services as I type this it has happened twice in 30 seconds. Any idea? Yes just happened 2 more times. :(

  • IMBrimer Michael Brimer (@IMBrimer) reported from Vancouver, British Columbia

    @ShawInfo Nope, I’m downtown #vancouver and my internet drops out over an old school network daily

  • IMBrimer Michael Brimer (@IMBrimer) reported from Vancouver, British Columbia

    @ShawInfo Not in #vancouver your customer service @ShawInfo is embarrassing

  • falskow Chris Falskow (@falskow) reported from Delta, British Columbia

    The worst internet service provider in the Lower Mainland is @Eastlink! I would so love to get @ShawInfo but they are not in our area. Yet. #InternetConnection #Fail

  • IMBrimer Michael Brimer (@IMBrimer) reported from Vancouver, British Columbia

    @Shawhelp @ShawInfo your customer service is embarrassing- do you not have #humans ?

  • Britbirdvancity Michelle Carter (she,her,hers) (@Britbirdvancity) reported from Vancouver, British Columbia

    @Shawhelp is there an outage in Vancouver? At a time when it's most needed your internet is v unreliable

  • Britbirdvancity Michelle Carter 🇬🇧🇨🇦 (@Britbirdvancity) reported from Vancouver, British Columbia

    @Shawhelp is there an outage in Vancouver? My internet keeps dropping out. Getting frustrated withthese constant disruptions in service.

  • tracyglennYVR Tracy ترايسي (@tracyglennYVR) reported from Burnaby, British Columbia

    @ShawInfo Internet down on Halston Court, Burnaby. Is there an issue?

  • vicvirk Vic (@vicvirk) reported from Maple Ridge, British Columbia

    @wingsnation @ShawInfo We just moved into a new neighbourhood, #Telus never ran service into it so we are stuck with using Shaw... Today I used Shaw's call back service, they called back in 20 mins, recording said I was in "Position 1" in the queue and it still took 1 hr 15 min to speak with someone.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • RoboChicken_ RoboChicken_ (@RoboChicken_) reported

    @Shawhelp The support team just wastes your time for 2 hours then books a service tech that's a week out. Funny how everyone all around gets the exact same service call timelines. Now the my Shaw app will not work and the chat feature seems to be having problems as well.

  • REnbacher Rick Enbacher (@REnbacher) reported

    @Shawhelp Shaw outage in North Calgary. All services including business.

  • castlelady2 Mrs. G. Kravitz (@castlelady2) reported

    @DebHolloway @Shawhelp Oh.. I feel your frustration. I have been thinking of changing from Telus - freezing issues for months… but seems maybe Shaw is no better? No hope of new fibre lines anytime soon - I’m in a condo. 😡

  • RoboChicken_ RoboChicken_ (@RoboChicken_) reported

    @Shawhelp Also my internet worked fine yesterday. But now all the businesses are open and more people using it during the day the speeds tank. Hasn't been an issue since the power outage and the tech says it messed lots of stuff up. Not sure how a power outage could mess my cables up?

  • DebHolloway Deborah Holloway 🇺🇦 (@DebHolloway) reported

    I hate @Shawhelp. The cable we pay an arm and a leg for has been freezing, blacking out for more than an hour. We have had this problem for years in our condo building but they do nothing. Time for a new provider. I have long covid & rely on the connection but they do nothing.

  • DJ_crazy9 DJ (@DJ_crazy9) reported

    @Shawhelp is shaw down in ne Edmonton?

  • Wiz1967 Brent Wisner (@Wiz1967) reported

    @Shawhelp are you having issues with your cable service in the Silverspring area of Saskatoon. Our cable keeps blacking out for a few seconds every minute or so.

  • jaz_lottay Coffeehouse (@jaz_lottay) reported

    Been trying to connect with @FlairAirlines for 3 days now just to change my seats. These guys suck so bad at customer service that it's making @Shawhelp look like the greatest CS in the world.

  • COVIDBurnerAcc Elon Muskie (Disco Inferno) (@COVIDBurnerAcc) reported

    @Shawhelp Can you guys get your act together and fix the Manitoba internet outage? Did you learn nothing from when this happened to Rogers back just a few months ago? Internet is NOT a luxury. It's a CRITICAL service.

  • DmanSmith Dan Smith (@DmanSmith) reported

    @Shawhelp My cable keeps freezing up and is choppy no matter what channel I check. Is there something going on in my area? I live in Springbrook. I found nothing on Shaw North Support.