Shaw

Shaw Outage Report in Coquitlam, British Columbia

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The latest reports from users having issues in Coquitlam come from postal codes V3E, V3K and V3J.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Coquitlam, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Coquitlam and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Coquitlam, British Columbia 04/25/2024 03:45

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (55%)

    Internet (55%)

  2. TV (16%)

    TV (16%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Coquitlam, British Columbia

The most recent Shaw outage reports came from the following cities: Port Coquitlam, Vancouver, Maple Ridge, Burnaby, Coquitlam, Delta, Pitt Meadows, New Westminster and Coquitlam.

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City Problem Type Report Time
CanadaPort Coquitlam Internet
CanadaVancouver Internet
CanadaMaple Ridge Internet
CanadaVancouver Wi-fi
CanadaBurnaby Total Blackout
CanadaVancouver Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Coquitlam, British Columbia

Latest outage, problems and issue reports in Coquitlam and nearby locations:

  • JenniferKingsb6 Jennifer Kingsbury (@JenniferKingsb6) reported from Port Moody, British Columbia

    @Shawhelp Please fix it soon.

  • docsparker Susan Parker (@docsparker) reported from Vancouver, British Columbia

    @Shawhelp I am getting nobody to respond to my chat help request. Trying to reboot my TV all day in Vancouver. Please lend a hand!

  • theMediaChick Crystal (@theMediaChick) reported from Vancouver, British Columbia

    @Shawhelp Hey guys! Last min date due to waiting on others' sched, I need my services switched from my apt to a different one in this building on Sunday. I can carry down the hall & hook up, just need you to make the change. Website won't let me log into my account though. Help!

  • TiffanyKalanj Tiffany Kalanj (@TiffanyKalanj) reported from Vancouver, British Columbia

    Update: @ShawInfo also confirmed they can't help me. But they’ll get back to me.... *sigh* don't sign a contract with SHAW

  • ConradAu Conrad Au (@ConradAu) reported from Coquitlam, British Columbia

    @Shawhelp I was told that service would delay my cancellation and be charged for the service up until the equipment was received.

  • megamouthtweets Barb Snelgrove (@megamouthtweets) reported from Vancouver, British Columbia

    Amazing game. Regrettably due to a horrible @ShawInfo feed, we missed much of the #WeTheNorth frenzy as we had to watch an American channel. But wow @Raptors WELL DONE! #RaptorsIn6

  • italianinvan Diana Black (@italianinvan) reported from Port Moody, British Columbia

    @Shawhelp my sweet sweet kind neighbour has been trying for two days to contact the right people to cancel her deceased father and she has been getting the run around. Please help!!!

  • Zharphyn Brad Thiessen (@Zharphyn) reported from Maple Ridge, British Columbia

    @Shawhelp Your CSR Robert V45Y, is providing a fairly disappointing customer experience. I feel like I am being lied to, and he is lowering my opinion of your company’s ability to provide me the service that I want.

  • dotherrien Dominic Therrien (@dotherrien) reported from Coquitlam, British Columbia

    I travel around the world for professional reasons and it pains me to say that the Lower Mainland of BC has one of the worst internet networks I’ve used (it’s a little better than Nigeria). Blind spots, slooooow connection, interruptions, expensive. @Shawhelp #competitionneeded

  • Westjet007 Jennifer West (@Westjet007) reported from Vancouver, British Columbia

    I seriously recommend that people NOT get services with @Shawhelp. They don't keep their word and customer service is atrocious. Telus is your better option.

  • ulilaue Uli Laue (@ulilaue) reported from Vancouver, British Columbia

    @Shawhelp is there an outage in East Van

  • ChrisCScott Christopher Scott (@ChrisCScott) reported from Burnaby, British Columbia

    @Brian_Bancroft @ShawInfo Shaw is pretty solid on customer service. We’re pretty spoiled out here on the west coast.

  • patricklabelle7 Pattycakes🍰 (@patricklabelle7) reported from New Westminster, British Columbia

    @Shawhelp Cable and Internet has been down since Monday here in Nee West.👿🤬

  • PickledGingerBC Poppy (@PickledGingerBC) reported from Coquitlam, British Columbia

    @Shawhelp Picked up my Blue Curve self install kit today... everything’s ready to go, guide states that I need to contact you to finalize since I have existing service.

  • italianinvan Diana Black (@italianinvan) reported from Port Moody, British Columbia

    @Shawhelp my sweet neighbour is trying to cancel her deceased father’s service with you and she’s been having such a hard time. Please help!!!! #pleasehelp

  • craigminielly Craig Minielly (@craigminielly) reported from Vancouver, British Columbia

    @Shawhelp lol stand corrected, as have your internet 300 Service.

  • italianinvan Diana Black (@italianinvan) reported from Port Moody, British Columbia

    @ShawInfo my sweet neighbour is trying to cancel her deceased father’s service with you and she’s been having such a hard time. Please help!!!! #pleasehelp

  • NinersNorth Niners North (Vancouver, BC) (@NinersNorth) reported from Coquitlam, British Columbia

    Tune in on the multi billion dollar @Shawhelp cable network and watch the biggest sports league in North America, and two of it biggest storied franchises as they kick off their season. Available only in ultra low definition. #HDhelp

  • ashishdani ashishdani (@ashishdani) reported from Vancouver, British Columbia

    @Shawhelp - been trying to connect to your customer care for the last 2 hours... no luck !!

  • TiffanyKalanj Tiffany Kalanj (@TiffanyKalanj) reported from Vancouver, British Columbia

    Word to the wise- don’t use @ShawInfo - they added charges to my bill and I’ve been bounced from messenger, phone and now “email” customer service reps each time I’m told “sorry I’m not able to help me”. Careful - don’t sign a contract. #shady

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • AxiomA87 AA87 🇨🇦🇮🇪🇩🇪 (@AxiomA87) reported

    Review the countless calls and now posts @Shawhelp No one should support this

  • PiaGuerra Pia Guerra (@PiaGuerra) reported

    Hey @ShawInfo how the hell do I drop the @Daystar channel? Not interested in paying for a channel spreading disinfo crap like 2000 Miles. Ffs!

  • PiaGuerra Pia Guerra (@PiaGuerra) reported

    Hey @ShawInfo how the hell do I drop the @Daystar channel? Not interesting in paying for a channel spreading disinfo crap like 2000 Miles. Ffs!

  • Thefonger77 Thefonger77 (@Thefonger77) reported

    @Shawhelp Hi Don, for whatever reason our channels keep pausing. So I wasn’t sure if it’s the signal or our hardware.

  • jmw52 Your choice may not be mine & that's ok with me! (@jmw52) reported

    @Shawhelp trying to log in on a trusted AND previously used device and getting two step verification code that will not accept any code given. Attempted on different browsers and still get the text but unable to hit the blue sign in after entering. Browsers are updated

  • LuongAden Aden luong (@LuongAden) reported

    @Shawhelp why has my internet been slow for the pass 4 days? located in mission and ive unplugged my router multiple times and reset it using the app. it would go back to normal for a few hours and would go back to being slow.

  • mapleservo Tom is masking, voting & tweeting (@mapleservo) reported

    Called @Shawhelp tonight for help with my elderly aunt’s cable. Nothing critical. I feel bad I didn’t catch the name of the rep. He was calm, confident, patient, knowledgeable, empathetic. Within a minute I knew he’d fix our issue and he did better than that.

  • JosieNicola MzBella (@JosieNicola) reported

    @ShawInfo terrible company with terrible customer service... How do you not offer service to the basement of a house that has service upstairs for tenants there....so as a tenant in the basement I can't have your service but upstairs can..... Wow that makes sense...

  • SandraBoos Sandra McLaren Boos (she/her) (@SandraBoos) reported

    @Shawhelp I already talked to your customer service rep and their supervisor and I find their explanation unacceptable.

  • IanSeggie Ian Seggie  (@IanSeggie) reported

    I just learnt tonight, after reaching out to @Shawhelp there are SERIOUS service issues in Thickwood area in #YMM. They've known about it for a while & have failed to inform customers. We have lost 90 percent of our internet speed & reliability. Completely unacceptable.