Shaw Outage Report in Coquitlam, British Columbia

Problems in the last 24 hours in Coquitlam, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Coquitlam, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

• Internet (54%)
• TV (19%)
• Wi-fi (11%)
• E-mail (9%)
• Total Blackout (6%)
• Phone (2%)

Live Outage Map Near Coquitlam, British Columbia

The most recent Shaw outage reports came from the following cities: Pitt Meadows, Coquitlam, Port Coquitlam, Burnaby, Coquitlam, Maple Ridge, New Westminster, and Port Moody.

City	Problem Type	Report Time
Pitt Meadows	Wi-fi	12 hours ago
Coquitlam	Internet	2 days ago
Port Coquitlam	E-mail	4 days ago
Burnaby	Internet	5 days ago
Coquitlam	Internet	9 days ago
Coquitlam	Internet	9 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Coquitlam, British Columbia

Latest outage, problems and issue reports in Coquitlam and nearby locations:

• 
  Niners North (Vancouver, BC) (@NinersNorth) reported 23 seconds ago from Coquitlam, British Columbia

  Tune in on the multi billion dollar @Shawhelp cable network and watch the biggest sports league in North America, and two of it biggest storied franchises as they kick off their season. Available only in ultra low definition. #HDhelp

• 
  Christopher Scott (@ChrisCScott) reported 5 minutes ago from Burnaby, British Columbia

  @Brian_Bancroft @ShawInfo Shaw is pretty solid on customer service. We’re pretty spoiled out here on the west coast.

• 
  Poppy (@PickledGingerBC) reported 9 minutes ago from Coquitlam, British Columbia

  @Shawhelp Picked up my Blue Curve self install kit today... everything’s ready to go, guide states that I need to contact you to finalize since I have existing service.

• 
  Diana Black (@italianinvan) reported 10 minutes ago from Port Moody, British Columbia

  @Shawhelp my sweet neighbour is trying to cancel her deceased father’s service with you and she’s been having such a hard time. Please help!!!! #pleasehelp

• 
  Rosario (@DekeyPetey40) reported 12 minutes ago from Port Coquitlam, British Columbia

  @IanSeggie @Shawhelp I have the same package and no issues weird

• 
  Dominic Therrien (@dotherrien) reported 19 minutes ago from Coquitlam, British Columbia

  I travel around the world for professional reasons and it pains me to say that the Lower Mainland of BC has one of the worst internet networks I’ve used (it’s a little better than Nigeria). Blind spots, slooooow connection, interruptions, expensive. @Shawhelp #competitionneeded

• 
  Gatthew Mriffeth (@mattgriffeth) reported 27 minutes ago from New Westminster, British Columbia

  @LexLee91 @Shawhelp Seconding this. Same lack of service from my house in new west as well

• 
  Rosario (@DekeyPetey40) reported 36 minutes ago from Port Coquitlam, British Columbia

  Hey @Shawhelp is internet down in poco?

• 
  Diana Black (@italianinvan) reported 36 minutes ago from Port Moody, British Columbia

  @ShawInfo my sweet neighbour is trying to cancel her deceased father’s service with you and she’s been having such a hard time. Please help!!!! #pleasehelp

• 
  Alice, The Alice (@AliceTheAlice1) reported 37 minutes ago from Burnaby, British Columbia

  @GraemeFreeman @ShawInfo You would not trust an ISP with your home network so it's not like that's too much of a concern. I cannot imagine ever operating my home network via an ISP's Modem's router features.

• 
  Doug Corbett (@corbettdoug) reported 38 minutes ago from Port Coquitlam, British Columbia

  @Shawhelp can someone please call me as a truck just knocked a cable down in front of my house. 3970 cedar drive Poco. 6947628993. Doug

• 
  Stephen Fung (@stephenfung) reported 39 minutes ago from Coquitlam, British Columbia

  Hey @TELUSsupport . Just got #PureFibre. My @Shawhelp modem is at the curb. One problem. I can see another account in my profile. I can stop their WiFi & reboot their modem. Fun. Can someone reach out? Tried calling now but apparently not 9PM close as stated. Thx.

• 
  RAVI PATEL (@ravikanji) reported 39 minutes ago from New Westminster, British Columbia

  @Shawhelp worst telephone support. You guys take more than an hour to talk. Don’t pretend you are overbusy.

• 
  Pattycakes🍰 (@patricklabelle7) reported 45 minutes ago from New Westminster, British Columbia

  @Shawhelp Cable and Internet has been down since Monday here in Nee West.👿🤬

• 
  Rosario (@DekeyPetey40) reported 46 minutes ago from Port Coquitlam, British Columbia

  @IanSeggie @Shawhelp I have 3 apple devices and have Shaw and no problems

• 
  Brad Thiessen (@Zharphyn) reported 52 minutes ago from Maple Ridge, British Columbia

  @Shawhelp Your CSR Robert V45Y, is providing a fairly disappointing customer experience. I feel like I am being lied to, and he is lowering my opinion of your company’s ability to provide me the service that I want.

• 
  Conrad Au (@ConradAu) reported 52 minutes ago from Coquitlam, British Columbia

  @Shawhelp I was told that service would delay my cancellation and be charged for the service up until the equipment was received.

• 
  Diana Black (@italianinvan) reported 52 minutes ago from Port Moody, British Columbia

  @Shawhelp my sweet sweet kind neighbour has been trying for two days to contact the right people to cancel her deceased father and she has been getting the run around. Please help!!!

• 
  Stephen Fung (@stephenfung) reported 53 minutes ago from Coquitlam, British Columbia

  @angelastamour @TELUSsupport @Shawhelp Looks like it's being handled. They are escalating because it seems like quite the technical issue. Fun times! 🤓

• 
  Jennifer Kingsbury (@JenniferKingsb6) reported 54 minutes ago from Port Moody, British Columbia

  @Shawhelp Please fix it soon.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

• 
  OG Gamer (@OldGrouchyGamer) reported 8 minutes ago

  @Shawhelp For the past five days I've been seeing decreased quality in streamed videos. Is there a network wide issue since the GVRD windstorm on Nov 17?

• 
  Peter Vogel (@PeterVogel) reported 9 minutes ago

  Just to be clear, Shaw Communications has effectively raised Internet and TV rates by around 50% since this time a year ago. I presently pay $121 (taxes in) for 600 Mbps service plus BlueCurve Total TV. That same service today costs $185, an increase of 53%! @shawhelp #Vancouver

• 
  Chris Zayachkowski (@chriseditpost) reported 10 minutes ago

  @Shawhelp Oh I need assistance. There is just no one able to help me.

• 
  BIDEN is #46 (@PelosiAndSchiff) reported 12 minutes ago

  @Shawhelp @CastanetNews So now texting with Shaw Help the answer “again” is they’ll email me a return label (which I’ve told them I don’t have a printer) AND Canada post won’t do a pick up at a residence!

• 
  🇨🇦 @204queen0574 🇨🇦 (@204queen0574) reported 14 minutes ago

  @CanadianAngel77 @Shawhelp Well, I guess they have you by the ***** when you are under contact, huh? They refused to let my daughter out of her contract but she can't get service where she lives now. So they are essentially taking her money for nothing. That's bullshit.

• 
  Atwood11 (@BraddockMIA11) reported 14 minutes ago

  @ShawInfo I bought a new build home that has older homes on both sides serviced by Shaw. How is it that houses on BOTH sides of my house can get shaw internet but you REFUSE to run the line to my house? Your agents seem completely baffled by this. Has it never happened?

• 
  BIG BAD WOLF (@spade360) reported 15 minutes ago

  @Shawhelp I need some free ****. Y’all keep ruining my evenings. Y’all tricked me.

• 
  BIG BAD WOLF (@spade360) reported 15 minutes ago

  @Shawhelp this is embarrassing. Having guests over. Trying to enjoy the evening. Your technology is letting me down. 2nd night in a row. Can’t trust y’all anymore.

• 
  Dave McCristall (@davemccr) reported 16 minutes ago

  @PeterVogel @Shawhelp I pay basically the same as you. The rate you are paying is the long time customer rate. I wish other companies were as good as Shaw and kept jobs in Canada. If new customers won’t sign up at that rate there are other places they can turn. CDN rates too high across the board.

• 
  🇨🇦 @204queen0574 🇨🇦 (@204queen0574) reported 18 minutes ago

  @Shawhelp We're trying to fix it ourselves first. This happens ALL the time. We just tried the system refresh and it did nothing. Guess we'll turn it off and then back on again. 🙄