Shaw Outage Report in Coquitlam, British Columbia

Problems in the last 24 hours in Coquitlam, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Coquitlam, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

• Internet (54%)
• TV (19%)
• Wi-fi (11%)
• E-mail (9%)
• Total Blackout (6%)
• Phone (2%)

Live Outage Map Near Coquitlam, British Columbia

The most recent Shaw outage reports came from the following cities: Port Coquitlam, Burnaby, Coquitlam, Coquitlam, Maple Ridge, New Westminster, Port Moody, and Pitt Meadows.

City	Problem Type	Report Time
Port Coquitlam	E-mail	2 days ago
Burnaby	Internet	3 days ago
Coquitlam	Internet	7 days ago
Coquitlam	Internet	7 days ago
Coquitlam	Wi-fi	8 days ago
Coquitlam	Internet	8 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Coquitlam, British Columbia

Latest outage, problems and issue reports in Coquitlam and nearby locations:

• 
  Rob Grey (@rgrey1) reported 7 minutes ago from Burnaby, British Columbia

  @Shawhelp I'm spoken to your tech support many many time and they can't help me. Your custom service will not help. Maybe time to speak to @TELUSsupport or @Bell_Support would help me on a New Client Account! #shaw

• 
  Doug Corbett (@corbettdoug) reported 7 minutes ago from Port Coquitlam, British Columbia

  @Shawhelp can someone please call me as a truck just knocked a cable down in front of my house. 3970 cedar drive Poco. 6947628993. Doug

• 
  macaroni in a pot (@jooooodooolp) reported 9 minutes ago from Burnaby, British Columbia

  Just like that. My home internet is down and i was just about to finish my movie. Thanks @ShawInfo

• 
  Stephen Fung (@stephenfung) reported 10 minutes ago from Coquitlam, British Columbia

  @angelastamour @TELUSsupport @Shawhelp Looks like it's being handled. They are escalating because it seems like quite the technical issue. Fun times! 🤓

• 
  Stephen Fung (@stephenfung) reported 11 minutes ago from Coquitlam, British Columbia

  Hey @TELUSsupport . Just got #PureFibre. My @Shawhelp modem is at the curb. One problem. I can see another account in my profile. I can stop their WiFi & reboot their modem. Fun. Can someone reach out? Tried calling now but apparently not 9PM close as stated. Thx.

• 
  Tracy ترايسي (@tracyglennYVR) reported 13 minutes ago from Burnaby, British Columbia

  @ShawInfo Internet down on Halston Court, Burnaby. Is there an issue?

• 
  Phil IS Ridin' Bikes Again (@PhilRidinBikes) reported 15 minutes ago from New Westminster, British Columbia

  @Shawhelp your whole guide system is down. Nothing but channel labels. No program time listings at all.

• 
  Vic (@vicvirk) reported 16 minutes ago from Maple Ridge, British Columbia

  @ShawInfo your company provides some of the worst customer service I have ever encountered from any company in any service sector. 3 weeks now and my wi-fi issues can't be fixed. Impossible to speak to anyone on the phone or get the right person to come fix the problem.

• 
  Rosario (@DekeyPetey40) reported 24 minutes ago from Port Coquitlam, British Columbia

  Hey @Shawhelp is internet down in poco?

• 
  mike blackmon (@MikeyBlackmon) reported 25 minutes ago from Burnaby, British Columbia

  Wow so after 3.5 hours trying to help my parents switch to @ShawInfo and having a tech come out to their house, but they didn’t, and talking to the loyalty team @Shawhelp, they will be going back to Telus, haven’t seen service like this ever, and time for me to switch as well 👎

• 
  Fabricio Mengo (@fmengo) reported 26 minutes ago from Maple Ridge, British Columbia

  @ShawInfo moving your service is an impossible mission. I had to talk to 8 different agents, and finally they gave me another appointment. 1 month to move the services. #wfh and #studingfromhome with you is almost impossible. Your service is really bad.

• 
  Chris Falskow (@falskow) reported 26 minutes ago from Delta, British Columbia

  The worst internet service provider in the Lower Mainland is @Eastlink! I would so love to get @ShawInfo but they are not in our area. Yet. #InternetConnection #Fail

• 
  Gatthew Mriffeth (@mattgriffeth) reported 26 minutes ago from New Westminster, British Columbia

  @LexLee91 @Shawhelp Seconding this. Same lack of service from my house in new west as well

• 
  Chris Falskow (@falskow) reported 32 minutes ago from Delta, British Columbia

  @Eastlink @EastlinkSupport Hey @Shawhelp I hope you’re paying attention here. We could really use your service in North Delta!

• 
  Vic (@vicvirk) reported 33 minutes ago from Maple Ridge, British Columbia

  @wingsnation @ShawInfo We just moved into a new neighbourhood, #Telus never ran service into it so we are stuck with using Shaw... Today I used Shaw's call back service, they called back in 20 mins, recording said I was in "Position 1" in the queue and it still took 1 hr 15 min to speak with someone.

• 
  Mariano D (@marianodss) reported 50 minutes ago from Burnaby, British Columbia

  @Shawhelp I’m having an issue with sound. It drops off for a second or 2 intermittently. Does not occur when watching streaming services as I type this it has happened twice in 30 seconds. Any idea? Yes just happened 2 more times. :(

• 
  BdblE (@MsYouDoYou) reported 51 minutes ago from Burnaby, British Columbia

  @DaveBeFit @TELUS @Shawhelp We don’t/can’t get fibre so they aren’t that motivated to help.

• 
  Rosario (@DekeyPetey40) reported 52 minutes ago from Port Coquitlam, British Columbia

  @IanSeggie @Shawhelp I have the same package and no issues weird

• 
  AdrianC (@Vancity_AC) reported 54 minutes ago from Coquitlam, British Columbia

  .@Shawhelp I’ve spent over 3hrs, transferred between 5 agents on chat. Called, transferred, forwarded to FREEDOM mobile (WTF?) for activation, re-dialed Shaw 5-6 times. ALL THIS TO ACTIVATE A NEW SIM. Your warehouse sent cars to wrong address.

• 
  Fabricio Mengo (@fmengo) reported 57 minutes ago from Maple Ridge, British Columbia

  @Shawhelp I’m trying to move my service and I don’t have answer from you. I booked to move for Dec 23, and still waiting. I talked to 7 different agents and no answer. Your service sucks.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Derrick McIntyre (@DerrickMcIntyr3) reported 4 minutes ago

  This company is an absolute joke @Shawhelp my internet went down this morning, not apart of the outage, and you can’t get a tech here for 2 days to take a look? Awesome customer service, not.

• 
  unicorns (@2016humanrace) reported 4 minutes ago

  @Shawhelp shaw webmail gvs sender message undelivered to my wife svd i we hv iPhones w gmail accounts gmail has no issue just Shaw emails tech told me he can’t resolve problem any further today 2 hours later chat

• 
  CJ (@Corey_M_J) reported 5 minutes ago

  @Shawhelp ETA for restoring internet service for West St. Paul, MB? It's been out since 11:23am. I cannot work from home without service.

• 
  Susan Knight (@susanknight) reported 5 minutes ago

  Hey @Shawhelp our 5G has vanished and the TV no longer sees the internet.. we keep rebooting but nada.. can you help before my husband throws the modem off the roof?

• 
  Larry Whiting (@L_Whiting) reported 9 minutes ago

  @Shawhelp Well it got my VEVO going for about 4 songs, then bit the dust again, now not working again.

• 
  liz lawrence (@lizzlawrence) reported 11 minutes ago

  @Shawhelp is there an outage infuildford/fleetwood area of surrey?

• 
  Zeegers (@ZeegersTV) reported 13 minutes ago

  MORE PACKET LOSS @Shawhelp SURE LOVE THIS SERVICE RIGHT NOW.......

• 
  Larry Whiting (@L_Whiting) reported 13 minutes ago

  @Shawhelp OK back now, but question still there why at the start of primetime, sorta stupid time, should be done wee hours of the morning

• 
  LR🌵🐈🌈💉🧡🇺🇦AU (@Deasmom) reported 17 minutes ago

  @Shawhelp a customer service agent in #yeg helped me reset my Shaw mail password but now am not receiving @shaw.ca mails. Please do t refer me to a website. I’m old and I fly in 2 hours. No time to figure this out. DM open

• 
  unicorns (@2016humanrace) reported 17 minutes ago

  @Shawhelp webmail sends email back to sender as undeliverable even though my wife and I still can send receive our emails but her workplace sends her important documents to sign.we were told by yr tech support chat nothing more he could do