Shaw Outage Report in Coquitlam, British Columbia
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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in Coquitlam, British Columbia
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Coquitlam and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (67%)
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Wi-fi (10%)
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TV (9%)
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Total Blackout (7%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Coquitlam, British Columbia
The most recent Shaw outage reports came from the following cities: Vancouver, Burnaby, New Westminster, Coquitlam, Delta, Maple Ridge, Port Coquitlam, Coquitlam and Port Moody.
| City | Problem Type | Report Time |
|---|---|---|
 Vancouver |
Internet | |
| Vancouver |
Internet | |
| Vancouver |
Internet | |
| Vancouver |
Wi-fi | |
| Burnaby |
Internet | |
| Vancouver |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near Coquitlam, British Columbia
Latest outage, problems and issue reports in Coquitlam and nearby locations:
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Michael Brimer
(@IMBrimer) reported
from
Vancouver, British Columbia
@ShawInfo Nope, I’m downtown #vancouver and my internet drops out over an old school network daily
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Phil IS Ridin' Bikes Again
(@PhilRidinBikes) reported
from
New Westminster, British Columbia
@Shawhelp your whole guide system is down. Nothing but channel labels. No program time listings at all.
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shirley silberg
(@ShirleySilberg) reported
from
Vancouver, British Columbia
@Shawhelp our picture is pixelating and the wait time on the phone is 1 hour. Please help now.
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Rob Grey
(@rgrey1) reported
from
Burnaby, British Columbia
@Shawhelp I'm spoken to your tech support many many time and they can't help me. Your custom service will not help. Maybe time to speak to @TELUSsupport or @Bell_Support would help me on a New Client Account! #shaw
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Travel by Rempel
(@TRempel604) reported
from
Vancouver, British Columbia
Super annoyed with @Shawhelp So bad with customer service. Just hung up on me.
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Mariano D
(@marianodss) reported
from
Burnaby, British Columbia
@Shawhelp I’m having an issue with sound. It drops off for a second or 2 intermittently. Does not occur when watching streaming services as I type this it has happened twice in 30 seconds. Any idea? Yes just happened 2 more times. :(
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Jossana Haas
(@jossanahaas) reported
from
Vancouver, British Columbia
Shame on you, @ShawInfo @Shawhelp 🤬 poor internet for weeks, when The scheduled visit day arrive, the techs didn’t show up! Worse than that, is rebooking the visit for next week! Worst customer service ever 🤡
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Vic
(@vicvirk) reported
from
Maple Ridge, British Columbia
@wingsnation @ShawInfo We just moved into a new neighbourhood, #Telus never ran service into it so we are stuck with using Shaw... Today I used Shaw's call back service, they called back in 20 mins, recording said I was in "Position 1" in the queue and it still took 1 hr 15 min to speak with someone.
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Michelle Carter (she,her,hers)
(@Britbirdvancity) reported
from
Vancouver, British Columbia
@Shawhelp is there an outage in Vancouver? At a time when it's most needed your internet is v unreliable
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Rosario
(@DekeyPetey40) reported
from
Port Coquitlam, British Columbia
Hey @Shawhelp is internet down in poco?
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Vanessa
(@VNSSAWBSTR) reported
from
Vancouver, British Columbia
@Shawhelp my internet and tv went down suddenly. Hopefully it will be up again by morning.
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Michael Brimer
(@IMBrimer) reported
from
Vancouver, British Columbia
@ShawInfo Not in #vancouver your customer service @ShawInfo is embarrassing
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Doug Corbett
(@corbettdoug) reported
from
Port Coquitlam, British Columbia
@Shawhelp can someone please call me as a truck just knocked a cable down in front of my house. 3970 cedar drive Poco. 6947628993. Doug
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Chris Falskow
(@falskow) reported
from
Delta, British Columbia
@Eastlink @EastlinkSupport Hey @Shawhelp I hope you’re paying attention here. We could really use your service in North Delta!
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Vic
(@vicvirk) reported
from
Maple Ridge, British Columbia
@ShawInfo your company provides some of the worst customer service I have ever encountered from any company in any service sector. 3 weeks now and my wi-fi issues can't be fixed. Impossible to speak to anyone on the phone or get the right person to come fix the problem.
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Stephen Fung
(@stephenfung) reported
from
Coquitlam, British Columbia
@angelastamour @TELUSsupport @Shawhelp Looks like it's being handled. They are escalating because it seems like quite the technical issue. Fun times! 🤓
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Jay Holtslander
(@j_holtslander) reported
from
Vancouver, British Columbia
@Shawhelp @lostinvention I seem to be having issues in Vancouver. About 50% of websites don’t load.
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Chris Falskow
(@falskow) reported
from
Delta, British Columbia
The worst internet service provider in the Lower Mainland is @Eastlink! I would so love to get @ShawInfo but they are not in our area. Yet. #InternetConnection #Fail
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Alan Alilo
(@AliloAlan) reported
from
Vancouver, British Columbia
@Shawhelp hi i wonder i always has problem with my bills
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Michael Brimer
(@IMBrimer) reported
from
Vancouver, British Columbia
@Shawhelp @ShawInfo your customer service is embarrassing- do you not have #humans ?
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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Michelle Cavanagh
(@Cimelle) reported
@Shawhelp my internet has been down for hours. Calgary, Marbank Drive NE. A couple of modem resets, still nothing.
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Kuljeet
(@Kuljeet33010119) reported
@Shawhelp When ever you try to contact shaw it's so frustrating can't do chat can't phone them just wait for hours .shaw support system sucks
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Patrick Farries
(@pfarries) reported
@Shawhelp do you have any updates on outage INC0999636? It’s not listed on the service status page but support says it’s an active outage and has been since 12pm MST
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★
(@umea) reported
@shawhelp my internet is unusable please help
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HanSol Jin
(@Jin_HanSol) reported
@Shawhelp hello, the internet is once again down in Port Moody BC for a second time today. Is there something wrong over at Port Moody?
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nah nah natalie ❤️
(@NahNahNahtahlee) reported
@ShawInfo doesn't give a **** about people. Explained multiple times that because the government has withheld CRB since NOVEMBER I can't magically pay them. Instead of being understanding, they charged me interest and cancelled my account anyway. After 10 years. Nice work guys.🤬
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Ryan Stoneman
(@RyanStoneman) reported
from
Ritchot, Manitoba
@Shawhelp internet has been down all morning in st adolphe
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Vanessa Ho 🇨🇦
(@TheVanessaHo) reported
@Shawhelp Aren’t you tech support? Your handle is ShawHelp.
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D Mac.
(@macrae_donnie) reported
@Shawhelp Is Shaw mail in Vancouver down
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똥강바라기🐶
(@songkang_baragi) reported
@Shawhelp I’m in burquitlam and my internet is down as well