Shaw Outage Report in Coquitlam, British Columbia

Problems in the last 24 hours in Coquitlam, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Coquitlam, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

• Internet (55%)
• TV (18%)
• Wi-fi (11%)
• E-mail (9%)
• Total Blackout (6%)
• Phone (2%)

Live Outage Map Near Coquitlam, British Columbia

The most recent Shaw outage reports came from the following cities: Pitt Meadows, Coquitlam, Port Coquitlam, Burnaby, Coquitlam, Maple Ridge, New Westminster, and Port Moody.

City	Problem Type	Report Time
Pitt Meadows	Wi-fi	2 days ago
Coquitlam	Internet	3 days ago
Port Coquitlam	E-mail	5 days ago
Burnaby	Internet	7 days ago
Coquitlam	Internet	10 days ago
Coquitlam	Internet	11 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Coquitlam, British Columbia

Latest outage, problems and issue reports in Coquitlam and nearby locations:

• 
  macaroni in a pot (@jooooodooolp) reported 8 minutes ago from Burnaby, British Columbia

  Just like that. My home internet is down and i was just about to finish my movie. Thanks @ShawInfo

• 
  BdblE (@MsYouDoYou) reported 15 minutes ago from Burnaby, British Columbia

  I hope @ShawInfo plans to pay for this day of lost work and explain to my staff why payroll is delayed because this is some insane bullshit. Also, when you have a recorded message about an outage, your website shouldn’t say “good news! No outages!”

• 
  Master P.Le🇨🇦✌️🗽 (@MasterXSY) reported 18 minutes ago from Port Coquitlam, British Columbia

  @ShawInfo internet not operating, problem???

• 
  shea (@sheaC_3) reported 23 minutes ago from Burnaby, British Columbia

  I have had by far the worst customer service experience w: @ShawInfo, I would never recommend.

• 
  BdblE (@MsYouDoYou) reported 24 minutes ago from Burnaby, British Columbia

  So @bchydro doesn’t know how to do their jobs and has taken out the @ShawInfo network, costing us all thousands of dollars in lost work. Good times.

• 
  Ashley Burr (@AshleyBurr_) reported 25 minutes ago from New Westminster, British Columbia

  @Shawhelp is there an outage in New Westminster BC? Internet appears to be down.

• 
  Marc Nolet (@fedex182) reported 27 minutes ago from Coquitlam, British Columbia

  @Shawhelp is internet service down in coquitlam? my internet has been out since 11am

• 
  RitchWorld (@RitchWorld) reported 28 minutes ago from New Westminster, British Columbia

  Had a good talk with .@Shawhelp this weekend. After 20+ years of service, they played the greed game and didn’t want to talk. Called @TELUS and so happy to talk and worked a fabulous deal. father in law is happy as he will be saving $600/ year on home internet, cable and phone.

• 
  Phil IS Ridin' Bikes Again (@PhilRidinBikes) reported 31 minutes ago from Port Coquitlam, British Columbia

  @Shawhelp The problem is not with WiFi. It is a lack of mobile signal. It's really weak, and never connects at 4G speeds as your coverage map indicates.

• 
  BdblE (@MsYouDoYou) reported 37 minutes ago from Burnaby, British Columbia

  @DaveBeFit @TELUS @Shawhelp We don’t/can’t get fibre so they aren’t that motivated to help.

• 
  BdblE (@MsYouDoYou) reported 38 minutes ago from Burnaby, British Columbia

  @RallyMD @Shawhelp I was mid presentation and had a very busy day. This is not funny. This is income loss and business loss and absolutely unacceptable to take down a whole area unannounced. There is no joke here. This is a massive concern for me and my neighbours.

• 
  Tracy ترايسي (@tracyglennYVR) reported 39 minutes ago from Burnaby, British Columbia

  @ShawInfo Internet down on Halston Court, Burnaby. Is there an issue?

• 
  RitchWorld (@RitchWorld) reported 41 minutes ago from New Westminster, British Columbia

  @Shawhelp Actually there is no point. You can train your support to recognize, appreciate and value long terms customers. I was actually surprised how greedy Shaw is. The big kicker was charging my in laws more money for internet 15 than I pay for my 300 internet.

• 
  Leandro Santos (@ls69360) reported 42 minutes ago from Burnaby, British Columbia

  @ShawInfo always a waste of time... Never ever fix any problem.. When are you guys are going to help me??

• 
  Andrew Cook (@andrewcook) reported 44 minutes ago from Burnaby, British Columbia

  @Shawhelp why would you cut my internet off after sending me your shaw mobile sim cards? You cut all my service so I have to sign up to tether? I cannot understand why you would do this. A tech now can't come to fix for 7 days. 7!

• 
  AdrianC (@Vancity_AC) reported 46 minutes ago from Coquitlam, British Columbia

  .@Shawhelp I’ve spent over 3hrs, transferred between 5 agents on chat. Called, transferred, forwarded to FREEDOM mobile (WTF?) for activation, re-dialed Shaw 5-6 times. ALL THIS TO ACTIVATE A NEW SIM. Your warehouse sent cars to wrong address.

• 
  Manpreet Suhi (@ManpreetSuhi) reported 46 minutes ago from Burnaby, British Columbia

  @Shawhelp do you have any update on the outage in Burnaby Deer Lake Area?

• 
  colored pencil (@singh_sp) reported 49 minutes ago from Burnaby, British Columbia

  @Shawhelp - my internet fiber gig plan sucks. disconnected 25 times Ina day. U tech fixed it and worked for 15 days. Again loses connection every now n then. I work from home. Hampering my work. Tech is scheduled for May 10. Should I close my work till then?

• 
  mike blackmon (@MikeyBlackmon) reported 52 minutes ago from Burnaby, British Columbia

  Wow so after 3.5 hours trying to help my parents switch to @ShawInfo and having a tech come out to their house, but they didn’t, and talking to the loyalty team @Shawhelp, they will be going back to Telus, haven’t seen service like this ever, and time for me to switch as well 👎

• 
  Fabricio Mengo (@fmengo) reported 53 minutes ago from Maple Ridge, British Columbia

  @ShawInfo moving your service is an impossible mission. I had to talk to 8 different agents, and finally they gave me another appointment. 1 month to move the services. #wfh and #studingfromhome with you is almost impossible. Your service is really bad.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Rob Davies (@bsuns) reported 10 minutes ago

  @rgstone1 @Shawhelp The only real question is whether the problem is 'supply chain' or 'covid'.

• 
  Stephen Wilson (@LkSuperiorSteve) reported 11 minutes ago

  @Shawhelp Hi! I’ve been paying for 300Mbps and rarely get over 100. A bit frustrating. Anything you can do to help?

• 
  Social Media Guru 365™️ (@SMG365LLC) reported 18 minutes ago from Calgary, Alberta

  @ShawInfo and @Shawhelp my business is not a garbage dump. You're an inconsiderate and rude team. Leaving wires and stickers on the floor of my shop instead of throwing them out. I am baffled by your lack of care and professionalism. #shawnogo #shawshank #shaw

• 
  Andrew (@andrew00654110) reported 23 minutes ago

  @staceybrotzel @Shawhelp @LukaszukAB if you really want to feel frustrated ask them to come out for a service call. "We can't do that because there's a reported outage in your area, so all service calls are automatically cancelled in the outage area".

• 
  conrad jaye (@5K4D) reported 23 minutes ago

  @Shawhelp Yeah. There are issues from time to time. Like last NCIS episode had no sound for 3/4 of it's broadcast.

• 
  Roaming H 💙🇨🇦 (@cortexuvula) reported 27 minutes ago

  @Shawhelp Internet outage in Kelowna?

• 
  Neil Abrahamson (@NeilAbrahamson1) reported 27 minutes ago

  @rgstone1 @Shawhelp Historically they have had decent customer service. Standard message has been "we are experiencing higher than normal call volumes". No it is not higher than normal, you just don't care that much to make the wait time shorter. Tried calling last week though and it just hangs up.

• 
  Social Media Guru 365™️ (@SMG365LLC) reported 29 minutes ago from Calgary, Alberta

  @Shawhelp You ain't listening 👂 I have internet. I had a terrible installation and rude staff members. I am baffled. And your sales staff sell services like @aislelabs and Don't know what the he🏒🏒 it is.

• 
  Kim Goldberg (@KimPigSquash) reported 29 minutes ago

  I've got no dial tone on my landline phone in downtown #Nanaimo. Anybody else? My lights & internet are fine. Internet & phone are BOTH @Shawhelp. But Shaw piggybacks on Telus infrastructure for phone service I think. Is it possible phone line down but nothing else? Stormy.

• 
  Edmonton RotoFanatic (@EdmFLBfanatic) reported 29 minutes ago

  @Whofreak555 @Shawhelp Support lines busy with many calls causing long wait times? Sounds like a lot of customers are having the same issues. It’s almost definitely on their side. What city? My TV & Internet are both out in Edmonton