Shaw Outage Report in Coquitlam, British Columbia

Problems in the last 24 hours in Coquitlam, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Coquitlam, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

• Internet (54%)
• TV (19%)
• Wi-fi (11%)
• E-mail (9%)
• Total Blackout (6%)
• Phone (2%)

Live Outage Map Near Coquitlam, British Columbia

The most recent Shaw outage reports came from the following cities: Coquitlam, Port Coquitlam, Burnaby, Coquitlam, Maple Ridge, New Westminster, Port Moody, and Pitt Meadows.

City	Problem Type	Report Time
Coquitlam	Internet	18 hours ago
Port Coquitlam	E-mail	3 days ago
Burnaby	Internet	4 days ago
Coquitlam	Internet	7 days ago
Coquitlam	Internet	8 days ago
Coquitlam	Wi-fi	9 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Coquitlam, British Columbia

Latest outage, problems and issue reports in Coquitlam and nearby locations:

• 
  Alice, The Alice (@AliceTheAlice1) reported 3 minutes ago from Burnaby, British Columbia

  @GraemeFreeman @ShawInfo You would not trust an ISP with your home network so it's not like that's too much of a concern. I cannot imagine ever operating my home network via an ISP's Modem's router features.

• 
  Brad Thiessen (@Zharphyn) reported 9 minutes ago from Maple Ridge, British Columbia

  @Shawhelp Your CSR Robert V45Y, is providing a fairly disappointing customer experience. I feel like I am being lied to, and he is lowering my opinion of your company’s ability to provide me the service that I want.

• 
  Conrad Au (@ConradAu) reported 13 minutes ago from Coquitlam, British Columbia

  @Shawhelp I was told that service would delay my cancellation and be charged for the service up until the equipment was received.

• 
  Stephen Fung (@stephenfung) reported 16 minutes ago from Coquitlam, British Columbia

  Hey @TELUSsupport . Just got #PureFibre. My @Shawhelp modem is at the curb. One problem. I can see another account in my profile. I can stop their WiFi & reboot their modem. Fun. Can someone reach out? Tried calling now but apparently not 9PM close as stated. Thx.

• 
  Alice, The Alice (@AliceTheAlice1) reported 18 minutes ago from Burnaby, British Columbia

  @ShawInfo There's a reason behind the generic design of a thin rectangle in electronics. It's to allow the heat to spread and disappait. This unit is not designed as such so no wonder it sucks at regulating it's internal temperature.

• 
  Rosario (@DekeyPetey40) reported 23 minutes ago from Port Coquitlam, British Columbia

  Hey @Shawhelp is internet down in poco?

• 
  Dominic Therrien (@dotherrien) reported 28 minutes ago from Coquitlam, British Columbia

  I travel around the world for professional reasons and it pains me to say that the Lower Mainland of BC has one of the worst internet networks I’ve used (it’s a little better than Nigeria). Blind spots, slooooow connection, interruptions, expensive. @Shawhelp #competitionneeded

• 
  Diana Black (@italianinvan) reported 28 minutes ago from Port Moody, British Columbia

  @ShawInfo my sweet neighbour is trying to cancel her deceased father’s service with you and she’s been having such a hard time. Please help!!!! #pleasehelp

• 
  RAVI PATEL (@ravikanji) reported 29 minutes ago from New Westminster, British Columbia

  @Shawhelp worst telephone support. You guys take more than an hour to talk. Don’t pretend you are overbusy.

• 
  Jennifer Kingsbury (@JenniferKingsb6) reported 32 minutes ago from Port Moody, British Columbia

  @Shawhelp Please fix it soon.

• 
  Diana Black (@italianinvan) reported 38 minutes ago from Port Moody, British Columbia

  @Shawhelp my sweet neighbour is trying to cancel her deceased father’s service with you and she’s been having such a hard time. Please help!!!! #pleasehelp

• 
  Diana Black (@italianinvan) reported 38 minutes ago from Port Moody, British Columbia

  @Shawhelp my sweet sweet kind neighbour has been trying for two days to contact the right people to cancel her deceased father and she has been getting the run around. Please help!!!

• 
  Stephen Fung (@stephenfung) reported 42 minutes ago from Coquitlam, British Columbia

  @angelastamour @TELUSsupport @Shawhelp Looks like it's being handled. They are escalating because it seems like quite the technical issue. Fun times! 🤓

• 
  Poppy (@PickledGingerBC) reported 44 minutes ago from Coquitlam, British Columbia

  @Shawhelp Picked up my Blue Curve self install kit today... everything’s ready to go, guide states that I need to contact you to finalize since I have existing service.

• 
  Niners North (Vancouver, BC) (@NinersNorth) reported 48 minutes ago from Coquitlam, British Columbia

  Tune in on the multi billion dollar @Shawhelp cable network and watch the biggest sports league in North America, and two of it biggest storied franchises as they kick off their season. Available only in ultra low definition. #HDhelp

• 
  Rosario (@DekeyPetey40) reported 48 minutes ago from Port Coquitlam, British Columbia

  @IanSeggie @Shawhelp I have the same package and no issues weird

• 
  Rosario (@DekeyPetey40) reported 49 minutes ago from Port Coquitlam, British Columbia

  @IanSeggie @Shawhelp I have 3 apple devices and have Shaw and no problems

• 
  Pattycakes🍰 (@patricklabelle7) reported 55 minutes ago from New Westminster, British Columbia

  @Shawhelp Cable and Internet has been down since Monday here in Nee West.👿🤬

• 
  Christopher Scott (@ChrisCScott) reported 60 minutes ago from Burnaby, British Columbia

  @Brian_Bancroft @ShawInfo Shaw is pretty solid on customer service. We’re pretty spoiled out here on the west coast.

• 
  Gatthew Mriffeth (@mattgriffeth) reported 60 minutes ago from New Westminster, British Columbia

  @LexLee91 @Shawhelp Seconding this. Same lack of service from my house in new west as well

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

• 
  @kshay (@Axepsy) reported 4 minutes ago

  @Shawhelp @PlsKThnx Any update on this? Your updates on the service website is not giving a timeline. We are getting close to a 24hr outage now!!

• 
  Graziano's Catering (@GrazCatering) reported 5 minutes ago

  @OilersAlbMom @tg_bennett Then it’s a @ShawInfo problem because other channels were doing it too earlier

• 
  Burton (@Buuurrrton) reported 6 minutes ago

  Hey @TELUS do you provide better customer service than @Shawhelp ? .... Asking for a friend...

• 
  Pep (@PepsiJets) reported 10 minutes ago

  @Shawhelp Did. This is terrible 😢

• 
  Christie Stevenson (@greeneyedcls) reported 11 minutes ago

  @Shawhelp updates for outage? Website isn’t updating very often...

• 
  Bryan Leitch (@Bryan_Leitch) reported 12 minutes ago

  @Shawhelp @JacksonLaurel I think when several people are complaining about the same glitching issue from all over western Canada, it might be time to publicly address it, instead of “DM us”.

• 
  Burton (@Buuurrrton) reported 14 minutes ago

  @Shawhelp Great thanks, now we're on hold on two different chat systems without any replies. SMH. #fail

• 
  We Indigenous (@CourcheneDon) reported 14 minutes ago

  @ShawInfo why is tv keep freezing Trying to watch Canada and damn cable keeps freezing every channel

• 
  Jay Donovan 📻 (@jaypdonovan) reported 17 minutes ago

  @Shawhelp looks like #yyc just a having issues? All channels I’ve tried are glitchy/freezing including TSN, CNN and @GlobalCalgary pls fix!

• 
  Dave the tired 🇨🇦 (@wpgguy) reported 17 minutes ago

  @WpgSportsNerd @Shawhelp I think a lot of us are having the same issues. Go 🇨🇦 Go