Shaw

Shaw Outage Report in Coquitlam, British Columbia

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The latest reports from users having issues in Coquitlam come from postal codes V3J.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Coquitlam, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Coquitlam and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Coquitlam, British Columbia 03/12/2026 15:50

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (16%)

    TV (16%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Coquitlam, British Columbia

The most recent Shaw outage reports came from the following cities: Coquitlam, Vancouver, Coquitlam, Maple Ridge, Port Moody, Port Coquitlam, Pitt Meadows, Burnaby and New Westminster.

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City Problem Type Report Time
CanadaCoquitlam Internet
CanadaVancouver Internet
CanadaVancouver Internet
CanadaVancouver Internet
CanadaVancouver Internet
CanadaVancouver Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Coquitlam, British Columbia

Latest outage, problems and issue reports in Coquitlam and nearby locations:

  • singh_sp colored pencil (@singh_sp) reported from Burnaby, British Columbia

    @Shawhelp - my internet fiber gig plan sucks. disconnected 25 times Ina day. U tech fixed it and worked for 15 days. Again loses connection every now n then. I work from home. Hampering my work. Tech is scheduled for May 10. Should I close my work till then?

  • MsYouDoYou BdblE (@MsYouDoYou) reported from Burnaby, British Columbia

    @DaveBeFit @TELUS @Shawhelp We don’t/can’t get fibre so they aren’t that motivated to help.

  • TRempel604 Travel by Rempel (@TRempel604) reported from Vancouver, British Columbia

    You did it again @ShawInfo @Shawhelp Cable and Internet are not working again. You are the most #Unreliable #Network

  • Vancity_AC AdrianC (@Vancity_AC) reported from Coquitlam, British Columbia

    .@Shawhelp I’ve spent over 3hrs, transferred between 5 agents on chat. Called, transferred, forwarded to FREEDOM mobile (WTF?) for activation, re-dialed Shaw 5-6 times. ALL THIS TO ACTIVATE A NEW SIM. Your warehouse sent cars to wrong address.

  • andrewcook Andrew Cook (@andrewcook) reported from Burnaby, British Columbia

    @Shawhelp why would you cut my internet off after sending me your shaw mobile sim cards? You cut all my service so I have to sign up to tether? I cannot understand why you would do this. A tech now can't come to fix for 7 days. 7!

  • PhilRidinBikes Phil IS Ridin' Bikes Again (@PhilRidinBikes) reported from Port Coquitlam, British Columbia

    @Shawhelp The problem is not with WiFi. It is a lack of mobile signal. It's really weak, and never connects at 4G speeds as your coverage map indicates.

  • fedex182 Marc Nolet (@fedex182) reported from Coquitlam, British Columbia

    @Shawhelp is internet service down in coquitlam? my internet has been out since 11am

  • QuinnMellCobb Quinn Mell-Cobb (@QuinnMellCobb) reported from Vancouver, British Columbia

    @Shawhelp Myself and two other people (all with university educations) were unable to figure out how to install it, and now I’m paying for a service I’m not receiving. Make this right immediately or I’m going back to @TELUS.

  • allen_jessica Jessica Ruth (she/her) (@allen_jessica) reported from Vancouver, British Columbia

    @Shawhelp hi, our internet is going down frequently today and has been spotty all week. Are there any known issues that could be causing this? Thank you.

  • mrslprime mrslprime (@mrslprime) reported from Vancouver, British Columbia

    @Shawhelp Good morning, I'm having trouble with the internet. It says 'No internet'. Please help me if you can, thank you.

  • jooooodooolp macaroni in a pot (@jooooodooolp) reported from Burnaby, British Columbia

    Just like that. My home internet is down and i was just about to finish my movie. Thanks @ShawInfo

  • macrae_donnie D Mac. (@macrae_donnie) reported from Vancouver, British Columbia

    @FarahKotadia @Shawhelp Stiil down on tech support on hold I still down in

  • loop1277 Crystall (@loop1277) reported from Vancouver, British Columbia

    @Shawhelp are you guys having phone/internet issues in greater Vancouver??? Both my phone and internet are down at my business

  • BarbersRBetter Farzad's Barber Shop (@BarbersRBetter) reported from Vancouver, British Columbia

    @Shawhelp Just sent a you a DM, trying to hook up our new TV box but can’t access any channels and the only online chat is with sales, not technical support. Already tried refreshing the channels with no luck.

  • ls69360 Leandro Santos (@ls69360) reported from Burnaby, British Columbia

    @ShawInfo always a waste of time... Never ever fix any problem.. When are you guys are going to help me??

  • Wbaz54 Michael Cuddihy (@Wbaz54) reported from Vancouver, British Columbia

    @ShawInfo @Shawhelp Hi there, you canceled your tech appt this am an hour after they were supposed to be here and after an hour plus with different people in Support the earliest reschedule is 4 days from now, no internet etc...#move booked long time ago, #nothappy #Shaw

  • Andiecamille Andie Stewart (@Andiecamille) reported from Vancouver, British Columbia

    @ShawInfo since my contract ran out, my bill has been increasing MONTHLY. I spoke to an agent and was told that my charges could change month to month unless I sign a contract. As a customer of over 25 years, this is a brutal way to treat your existing clients. #extortion 🤬

  • sheaC_3 shea (@sheaC_3) reported from Burnaby, British Columbia

    I have had by far the worst customer service experience w: @ShawInfo, I would never recommend.

  • QuinnMellCobb Quinn Mell-Cobb (@QuinnMellCobb) reported from Vancouver, British Columbia

    @Shawhelp Myself and two other people (all with university educations) were unable to figure out how to install it, and now I’m paying for a service I’m not receiving. Come fix this immediately or I’m going back to @TELUS.

  • jthor099 Jeff Thorlacius (@jthor099) reported from Vancouver, British Columbia

    @Shawhelp Having problems in Vancouver with Gateway. Super slow, buggy, channels displaying incorrectly or not at all. Have cycled power and done system refresh, have unscrewed cables. Any known issues in my area?

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • ThatIndianArmy1 That Army Brat (@ThatIndianArmy1) reported

    @AmberrIvy @ShawInfo Yes, I know I heard the fire was really bad :( ..... hopefully they resolve it soon!

  • MyrtleCypress55 Stephanie 🍁 (@MyrtleCypress55) reported from Langley, British Columbia

    @Shawhelp Langley City just went down too! Any eta on when this will be back online?

  • sc2019de porygon (@sc2019de) reported

    One year into a global pandemic, @ShawInfo has demonstrated themselves to be an unreliable and frankly unpleasant service provider. I am not impressed.

  • etomboulian Evan (@etomboulian) reported

    @Shawhelp BCHydro lists the power outage due to the fire in Langley as restored now. Can you provide an update to us as to why your service is not restored yet? - "Once hydro is restored, services in the area should begin working." - doesn't seem to be a true statement..

  • TDogg83 Trevor (@TDogg83) reported

    @Shawhelp @PatrickSelby3 @shawhelp why should we have to request a service credit? We have been without connection for 31 hours now. We should expect to see it on our billing statement to reflect the outage

  • PatrickSelby3 Patrick Selby (@PatrickSelby3) reported

    @ThatIndianArmy1 @ShawInfo Shaw is the worst. Third World quality service in Walnut Grove. @ShawInfo

  • bryanrowsell Bryan Rowsell (@bryanrowsell) reported

    Internet outage still ongoing in Red Deer, @Shawhelp.

  • kellybrocklesby Kelly Brocklesby (@kellybrocklesby) reported

    @Shawhelp @marionetta Our business has been down for 24 hours. No phone, internet and no interact machine. I have sent a DM but am not getting an answer. Time to switch our phone lines back!!

  • etomboulian Evan (@etomboulian) reported

    @Shawhelp @robynks I dont think anyone, even you, considers 30 hours of outage to be "doing everything humanly possible". Like she said, joke. Get us an ETA.

  • ObiOnyemaobi Sabastien Obi Onyemaobi (@ObiOnyemaobi) reported

    @NEWS1130 @ShawInfo @Shawhelp This Shaw outage is the third major outage that we've experienced in the last month. Why would a single fire cripple all Shaw services? Completely unacceptable.... Especially when people are working from home and cannot access anything externally!