Shaw

Shaw Outage Report in Coquitlam, British Columbia

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Coquitlam, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Coquitlam and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Coquitlam, British Columbia 11/22/2025 07:05

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (10%)

    Wi-fi (10%)

  3. TV (9%)

    TV (9%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Coquitlam, British Columbia

The most recent Shaw outage reports came from the following cities: Vancouver, Burnaby, New Westminster, Coquitlam, Delta, Maple Ridge, Port Coquitlam, Coquitlam and Port Moody.

Loading map, please wait...
City Problem Type Report Time
CanadaVancouver Wi-fi
CanadaBurnaby Internet
CanadaVancouver Total Blackout
CanadaVancouver Internet
CanadaNew Westminster Internet
CanadaVancouver Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Coquitlam, British Columbia

Latest outage, problems and issue reports in Coquitlam and nearby locations:

  • vicvirk Vic (@vicvirk) reported from Maple Ridge, British Columbia

    @wingsnation @ShawInfo We just moved into a new neighbourhood, #Telus never ran service into it so we are stuck with using Shaw... Today I used Shaw's call back service, they called back in 20 mins, recording said I was in "Position 1" in the queue and it still took 1 hr 15 min to speak with someone.

  • falskow Chris Falskow (@falskow) reported from Delta, British Columbia

    @Eastlink @EastlinkSupport Hey @Shawhelp I hope you’re paying attention here. We could really use your service in North Delta!

  • falskow Chris Falskow (@falskow) reported from Delta, British Columbia

    The worst internet service provider in the Lower Mainland is @Eastlink! I would so love to get @ShawInfo but they are not in our area. Yet. #InternetConnection #Fail

  • VNSSAWBSTR Vanessa (@VNSSAWBSTR) reported from Vancouver, British Columbia

    @Shawhelp my internet and tv went down suddenly. Hopefully it will be up again by morning.

  • MsYouDoYou BdblE (@MsYouDoYou) reported from Burnaby, British Columbia

    @DaveBeFit @TELUS @Shawhelp We don’t/can’t get fibre so they aren’t that motivated to help.

  • marianodss Mariano D (@marianodss) reported from Burnaby, British Columbia

    @Shawhelp I’m having an issue with sound. It drops off for a second or 2 intermittently. Does not occur when watching streaming services as I type this it has happened twice in 30 seconds. Any idea? Yes just happened 2 more times. :(

  • MikeyBlackmon mike blackmon (@MikeyBlackmon) reported from Burnaby, British Columbia

    Wow so after 3.5 hours trying to help my parents switch to @ShawInfo and having a tech come out to their house, but they didn’t, and talking to the loyalty team @Shawhelp, they will be going back to Telus, haven’t seen service like this ever, and time for me to switch as well 👎

  • PhilRidinBikes Phil IS Ridin' Bikes Again (@PhilRidinBikes) reported from New Westminster, British Columbia

    @Shawhelp your whole guide system is down. Nothing but channel labels. No program time listings at all.

  • Vancity_AC AdrianC (@Vancity_AC) reported from Coquitlam, British Columbia

    .@Shawhelp I’ve spent over 3hrs, transferred between 5 agents on chat. Called, transferred, forwarded to FREEDOM mobile (WTF?) for activation, re-dialed Shaw 5-6 times. ALL THIS TO ACTIVATE A NEW SIM. Your warehouse sent cars to wrong address.

  • fmengo Fabricio Mengo (@fmengo) reported from Maple Ridge, British Columbia

    @Shawhelp I’m trying to move my service and I don’t have answer from you. I booked to move for Dec 23, and still waiting. I talked to 7 different agents and no answer. Your service sucks.

  • Britbirdvancity Michelle Carter 🇬🇧🇨🇦 (@Britbirdvancity) reported from Vancouver, British Columbia

    @Shawhelp is there an outage in Vancouver? My internet keeps dropping out. Getting frustrated withthese constant disruptions in service.

  • IMBrimer Michael Brimer (@IMBrimer) reported from Vancouver, British Columbia

    @Shawhelp @ShawInfo your customer service is embarrassing- do you not have #humans ?

  • rgrey1 Rob Grey (@rgrey1) reported from Burnaby, British Columbia

    @Shawhelp I'm spoken to your tech support many many time and they can't help me. Your custom service will not help. Maybe time to speak to @TELUSsupport or @Bell_Support would help me on a New Client Account! #shaw

  • ColinRose Colin Rose (@ColinRose) reported from Vancouver, British Columbia

    @Shawhelp is there a service issue I’m Vancouver? My internet is out...

  • jooooodooolp macaroni in a pot (@jooooodooolp) reported from Burnaby, British Columbia

    Just like that. My home internet is down and i was just about to finish my movie. Thanks @ShawInfo

  • fmengo Fabricio Mengo (@fmengo) reported from Maple Ridge, British Columbia

    @ShawInfo moving your service is an impossible mission. I had to talk to 8 different agents, and finally they gave me another appointment. 1 month to move the services. #wfh and #studingfromhome with you is almost impossible. Your service is really bad.

  • TRempel604 Travel by Rempel (@TRempel604) reported from Vancouver, British Columbia

    Super annoyed with @Shawhelp So bad with customer service. Just hung up on me.

  • tracyglennYVR Tracy ترايسي (@tracyglennYVR) reported from Burnaby, British Columbia

    @ShawInfo Internet down on Halston Court, Burnaby. Is there an issue?

  • IMBrimer Michael Brimer (@IMBrimer) reported from Vancouver, British Columbia

    @ShawInfo Not in #vancouver your customer service @ShawInfo is embarrassing

  • IMBrimer Michael Brimer (@IMBrimer) reported from Vancouver, British Columbia

    @ShawInfo Nope, I’m downtown #vancouver and my internet drops out over an old school network daily

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • IslandLooter 🇨🇦 Failed Saving Throw (@IslandLooter) reported

    @gingrbredbeauty @ShawInfo Can verify @shawinfo seeing her connection go down regularly. I remember having the same when I was a customer previously and it was your installers draping cables over fences in people's yards and leaving them.

  • GlenMah Glen Mah - ᒪᐢᑲᐧ - #IStandWithEthanBear (@GlenMah) reported

    Hey @ShawInfo @Shawhelp nice sales tactics upselling service to my elderly father-in-law, who said he didn't want anything changed with his services, but for some reason your sales person changed his plan and other services. Preying on the elderly is disgusting.😡

  • Gandolfo11 Devon Gandolfo (@Gandolfo11) reported

    Signed up for @shawinfo on Wednesday. Service doesn’t work. Technician was 3 hours early yesterday and now was on the phone for 1.5 hours all to say sorry we can’t get a tech out until next Friday. Great start for a new customer. #Bushleague. Maybe @TELUS can provide better care.

  • jamrock18 Kim Webley (@jamrock18) reported

    @Shawhelp any news on an outage in Bridlewood, Deep SouthWest in Calgary?

  • Mscott_77 Mason Scott (@Mscott_77) reported

    @Shawhelp Super slow and always need to reset the router

  • ChangeMakersXX ChangeMakers (@ChangeMakersXX) reported

    @lunacentreyyc @ShawInfo @ShawClassic Haha what a joke. Do not donate. There are many other worthy organizations not staffed by rude, judgmental and uncaring workers.

  • DaveHMHH Dave Bryksa (@DaveHMHH) reported

    Hey @Shawhelp why is it that with Bluecurve I can watched PVR'd programs anywhere, but I can't set my PVR to tape a program from anywhere? You can do that with literally any other service out there.

  • DavisMoors Leon Kisaragi (@DavisMoors) reported

    @Shawhelp gotta say tech must be really lazy these days, telling us that "there no outage", perhaps it time to cut my loses and move on Shaw tech are too lazy to bother to go out and check the area of no service

  • Mscott_77 Mason Scott (@Mscott_77) reported

    @ShawInfo fix your shitternet

  • ElleEmmie Carmen Sandiego (@ElleEmmie) reported

    @ecodyl @Shawhelp @kleenpwr Yes mine is also out at 15th and Birch. I spoke to your 24/7 tech help at 3.30am and they said they knew something happened but didn’t know what, so said they were sending someone out to look at it?? Thanks in advance for your help