Shaw

Shaw Outage Report in Lac La Biche, Alberta

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Lac La Biche, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Lac La Biche and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Lac La Biche, Alberta 12/12/2025 23:35

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (63%)

    Internet (63%)

  2. TV (13%)

    TV (13%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • stang8869 James Aspinall (@stang8869) reported

    @Shawhelp I've been dealing with a long term disconnection of internet service due to increases in heat from weather at one of your taps outside of my property for three years. I need to speak with a head of customer service to get a detailed letter explainng the issue.

  • stang8869 James Aspinall (@stang8869) reported

    @Shawhelp I've done everything that I've been told the last 5 times. I can't fix your equipment that isn't on my property. I've been messaged and told to go to the CBC Consumer Watchdog because of the duration and severity of the issue. Good idea.

  • oiler_country ▌│█║▌║▌║Alan Smithee ║▌║▌║█│▌ (@oiler_country) reported

    @Shawhelp We’re okay. Speeds have taken a hit right now we’re about 300ish (I pay for gb), but that is almost normal (normal is 450). Thanks for your help, but there is little you can do on a best effort line. Thanks for checking in.

  • Eddie_C_1973 Eddie C (@Eddie_C_1973) reported

    @Shawhelp for a few days the audio has been cutting out & video pixelates while watching TV. This was supposed to be fixed a while back? If we're not receiving 100% service, we shouldn't be paying 100% of the bill.

  • TJHarrison63 Thomas Harrison (@TJHarrison63) reported

    @Shawhelp Internet is still down in St Albert......help

  • AndisonSullivan Egg (@AndisonSullivan) reported

    @Shawhelp Terrible service as usual 👍

  • stang8869 James Aspinall (@stang8869) reported

    @Shawhelp The lack of accountability to not fix a 3 year issue is horrible. Id like to have the contact information of someone in charge of customer service please.

  • Garrett33687864 Garrett (@Garrett33687864) reported

    @Shawhelp What’s the point of a DM if you don’t respond? I did last night at 8:30 because I didn’t have internet or cable. I didn’t hear a word until this morning telling me there are no outages. Well there was an outage and it came back at about 10:30 PM. Your service is ridiculous

  • Teeny2Weeny 🇨🇦AlanaBananaCanada🇨🇦 (@Teeny2Weeny) reported

    Does anyone else have problems with their Shaw/Telus internet in Canada? It seems to cut out ALL the time and is super slow at times even though I pay for highest speed. Started in early 2020. Friggin ANNOYING. Worst internet providers ever. @ShawInfo @Shawhelp @TELUSsupport

  • stang8869 James Aspinall (@stang8869) reported

    @Shawhelp I dont understand. Are you unwilling or unable to explain the 3 year outage of service so i can notify my employer for loss or work and try to recover lost wages?