Shaw

Shaw Outage Report in London, Ontario

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in London, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in London, Ontario 12/31/2025 01:20

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (62%)

    Internet (62%)

  2. TV (15%)

    TV (15%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near London, Ontario

The most recent Shaw outage reports came from the following cities: London.

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City Problem Type Report Time
CanadaLondon Internet
CanadaLondon Internet
CanadaLondon Total Blackout
CanadaLondon Phone
CanadaLondon Internet
CanadaLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • RealFakeDiesel McJayvid (@RealFakeDiesel) reported

    @jstrocel @Shawhelp Never saw anything like this when I had Telus either.

  • NathanLW Nathan West (@NathanLW) reported

    @Shawhelp still having issues with glitching

  • KenEscueta Ken Escueta (@KenEscueta) reported

    @Shawhelp 4 days without internet and no end in sight. This is unreal. If you are in the #Brentwood area and thinking of Shaw in 2023 - don't do it. They have unreliable lines in the area. Support is helpless and will only point their updates on their status page. #shawinternet

  • CalgaryShane Shane Westcott (@CalgaryShane) reported

    @Shawhelp @MusashiGauss Are you sure Shaw is doing everything they can? The outage not acknowledged until 5 hours after it began, the updates have been sporadic and repeat that 'technicians are onsite' (how is it an update if they were onsite before?), and after 27 hours there is still no ETA

  • MusashiGauss Musashi Gauss (@MusashiGauss) reported

    @Shawhelp @CalgaryShane Thats the same language they used in outages affecting other communities yesterday. Precanned and probably an excuse for short staffing. Two day outage in this day and age? really?

  • KenEscueta Ken Escueta (@KenEscueta) reported

    No internet during the Christmas holidays is not a good experience. @Shawhelp . Still no ETA or end in sight for the Brentwood area outage. Unreal :)

  • msd_1297 GOLEM (@msd_1297) reported

    @ShawInfo hey I'm a freedom customer. I was able to use shawmobile hotspot and passpoint without any problem till today. But today I'm unable to connect to any of the two. Why?

  • dorian246 Dtech (@dorian246) reported

    @Bigjks88 @Shawhelp This is insane. Been following this and it just went down in Airdrie too so I assume we are gonna be waiting three days too. What is going on at Shaw right now?

  • jstrocel Jon Strocel (@jstrocel) reported

    @Shawhelp @RealFakeDiesel Rogers would be lit up on Twitter if it was a TSN issue. Crickets over there. It’s your own head end.

  • BCKenzee M McKenzie (@BCKenzee) reported

    @bee2216 @TELUS @ShawInfo I've been comparing packages between telus & Shaw today. It appears the package I have with telus I can get for $45 a month cheaper with Shaw. I'm just not sure how their customer service or quality of their services are. I've had way too many issues with telus in the past year.