Shaw

Shaw Outage Report in London, Ontario

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in London, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in London, Ontario 02/14/2026 20:20

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (59%)

    Internet (59%)

  2. TV (18%)

    TV (18%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • FrugalishMD Frugalish Physician (@FrugalishMD) reported

    I just spent almost an hour in some very frustrating interactions with customer service @shawhelp, courtesy of a really poorly designed text messaging system. Not once did I get (outwardly) mad at the customer service reps I spoke with. Be kind even when annoyed.

  • CoilTooHot pakdbz (@CoilTooHot) reported

    @Shawhelp Bro my internet ain’t working and I unplugged it for 30 seconds and plugged it back in I restarted my router like 3 times and my internet bills are payed why the heck is my internet not working

  • FrugalishMD Frugalish Physician (@FrugalishMD) reported

    Hi @Shawhelp. I need to make changes to my Shaw Account, and I can't find an actual phone number to call to speak to a real human. Can you help?

  • jordanranson Jordan Ranson (@jordanranson) reported

    @Shawhelp what’s going on downtown Edmonton? Keep losing service.

  • prophetplatypus Petey (@prophetplatypus) reported

    @Shawhelp is sms down my friend is on shaw but does not receive or can send messages

  • TerryLangdon Terry Langdon (@TerryLangdon) reported

    @TELUSsupport is a joke. Offered me $150 credit for 3.5 years of internet problems. The manager would not escalate my concern. @ShawInfo do you have any promotions on now?

  • DrizzyRizzii DrizzyRizzii (@DrizzyRizzii) reported

    @ShawInfo @Shawhelp Why ******** am I paying $100 a month to have **** internet that drops all the time it’s been an hour why is my internet down. Like btw 20 mph isn’t 100 that’s called false advertisement and I kinda wanna sue you clowns. Telus has been calling my name.

  • Vatoxity Vatoxity (@Vatoxity) reported

    Lost connection on 2 high kill games in a warzone tourney @ShawInfo please fix your internet 😕

  • NLinAB Nadine Nose (@NLinAB) reported

    @Shawhelp trying to cancel your home service. On the phone 1hr and 15 mins now, the last 35 mins is dead air after “sure just hold while I cancel for you” This is why we are cancelling - Your #cxserv is atrocious

  • lheckit Laren H (@lheckit) reported

    @Shawhelp Red Deer north internet Fibre is slow. I've restarted my router and Fibre mode..