Shaw

Shaw Outage Report in London, Ontario

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The latest reports from users having issues in London come from postal codes N6K and N5X.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in London, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in London, Ontario 09/13/2025 23:45

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. TV (11%)

    TV (11%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near London, Ontario

The most recent Shaw outage reports came from the following cities: London.

Loading map, please wait...
City Problem Type Report Time
CanadaLondon Internet
CanadaLondon Internet
CanadaLondon Wi-fi
CanadaLondon Internet
CanadaLondon Total Blackout
CanadaLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • SaigeGames Saige (@SaigeGames) reported

    @Shawhelp James was also very rude to my husband while they were chatting, despite my husband being very nice and patient and overly understanding about the fact that you guys had one job and couldn’t do it

  • Feyangel23 Jin (@Feyangel23) reported

    @Shawhelp can I get help with my internet problem I've been try for the past couple of days to try to get a hold of any of your representatives to fix the constant connection problems

  • EgersundFarmTom TurboT from PB (@EgersundFarmTom) reported

    @Shawhelp Raising my Internet and Cable package $684 annually for exactly the same package and telling me I have to sign a two year commitment or it goes up $1784 annually is just some fantastic customer service. Loyal customer for years but time to switch to Telus

  • wpgguy Dave the tired 🇨🇦 (@wpgguy) reported

    @3_putt @Shawhelp This one was an area outage. Oh well.

  • mikehermary Mike Hermary (@mikehermary) reported

    @Shawhelp Thanks for the update. The status page is not loading on the Freedom Mobile network right now.

  • SaigeGames Saige (@SaigeGames) reported

    Hey @ShawInfo why is your service complete dogshit rn lol, asking for a friend

  • Alan_Perkins_ Alan Perkins (@Alan_Perkins_) reported

    @Shawhelp you need to change the way you deal with retention. I have a been a loyal customer for many years and currently under a 2 yr contract. A week or so ago I ordered Paramount Network online to watch Yellowstone. I'm now wanting to cancel Paramount ...1

  • Laurreen Laurreen (@Laurreen) reported

    @Shawhelp No, it’s just I find my 2.4 devices get dropped but the 5G ones never do. So I was curious if it would help. Thank you.

  • jillian_av jill (@jillian_av) reported

    @shawhelp maybe instead of refusing to admit there’s issues on your end when a quick look at your twitter page shows that people all over the country have had basically unusable internet for weeks now y’all could just tell people what the problem is???

  • DawnAstbury Dawn🇨🇦 (@DawnAstbury) reported

    @Shawhelp Your customer service is brutal! Can’t get a person on the phone nor the app now. I’ve been billed twice in a week and my wifi still needs to be fixed. I’m still in limbo. Need some customer service help please!