Shaw Outage Report in London, Ontario

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

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Problems in the last 24 hours in London, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

1. 

   Internet (61%)

2. 

   TV (16%)

3. 

   Wi-fi (10%)

4. 

   Total Blackout (6%)

5. 

   E-mail (5%)

6. 

   Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports

Latest outage, problems and issue reports in social media:

• Julie Rohr ( ͡° ͜ʖ ͡ °) (@JulieRohrYEG) reported 2 minutes ago

  I could use some twitter tech advice. I am leading a course via zoom (two hours long six weeks in a row) & our internet is *bad.* We've spent hours on the phone with @ShawInfo trying to fix it, they keep saying 'it's upgraded now, it will work' & still bad. I'm nervous. Advice?

• caryn (@carschick) reported 3 minutes ago

  @Shawhelp your customer service just disconnected me off of hold....#notahappycustomer

• Moe (@moe_993) reported 7 minutes ago

  @ShawInfo @Shawhelp I don’t think I have seen such incompetence in service from a company like yours. You mess up my internet and it stops working yesterday and you want to send someone to me on Wednesday! How am I supposed to work? It’s been 2 weeks with this issue happening!

• Quinn (@QuinnBoser) reported 8 minutes ago

  @Shaybeerta @JulieRohrYEG @ShawInfo Came here to say exactly this! Best way to get good speed is just run a long Cat6 cable directly from your modem. Wi-Fi will never be as good, even with a booster.

• Derick Campbell (@DerickEvolved) reported 10 minutes ago

  @ShawInfo @Shawhelp hey our Shaw bandwidth has really become terrible in the last 1-2 weeks here in Saskatoon. Is there something going on?

• Geoff cooke (@CookeGeoff) reported 10 minutes ago

  @allen_jessica @Shawhelp Hi Jessia, we've looked into your issue, and all we can figure is that maybe Joey or Louie are chewing on your internet cables.

• LisaStyleGirl's Echo (@lisastylgrlecho) reported 14 minutes ago

  RT lisastylegirl "Hello @Shawhelp -- I am soooo frustrated with your technical people telling me they're not Mac experts! Half your customers use a Mac!!! Very disappointing. #gettingnoemail #gettingnohelp #help!"

• darcy 🖤🥀 (@d6rcy) reported 15 minutes ago

  I just lost ranked points on Apex because they deemed me not worthy to play because of my internet being absolutely terrible. Thanks @Shawhelp. I think I’ll go over to another service if you’re this slow with Fibre.

• Brian Oakely (@ageOfIdiocy) reported 16 minutes ago

  Hour and a half to get the Internet going. @shawhelp is actually worse than Teksavvy and Primus combined. They simply refuse to provide a service that doesn't drop 20 -30 times a day. Seriously @Shawhelp How much money do you require to provide me a good connection?

• Kevin Barrowcliff (@🏡) (@KBarrowcliff) reported 17 minutes ago

  @Shawhelp Why is my ‘SHAW’ Blue curve modem not keeping the correct time? When I try to set up a downtime feature and I set it for 10 PM shut off and 4 AM to turn on the stupid thing shuts down at 4 PM and turns on at 10 PM? Can anybody there tell me why and how to fix it?