Shaw

Shaw Outage Report in London, Ontario

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in London, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in London, Ontario 01/12/2026 09:25

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (16%)

    TV (16%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • peeepeeblaze420 Bryan Warren Barrister (@peeepeeblaze420) reported

    @NightStormDraco @Shawhelp for the love of god, save your money. Shaw cable, ****, shaw internet, ****, and most importantly, shaw products tragically ****. We are just prone to buying it because of there perhaps 30% monopoly on Canada. Save your money.

  • harman1954 *** Harman (@harman1954) reported

    @Shawhelp I just sent a private message. Center ice some channels not working again

  • erin_joslin Erin Joslin 🇨🇦 (@erin_joslin) reported

    Hey @ShawInfo, as a loyal customer of yours, you got a better offer? Happy to change.

  • peeepeeblaze420 Bryan Warren Barrister (@peeepeeblaze420) reported

    @Shawhelp @ellwood999 A dm isn't going to fix your **** connection and constant maintenance, sorry to break the news social media hired employee.

  • harman1954 *** Harman (@harman1954) reported

    @Shawhelp hi I did as you asked and channel 624 still not working. This happened a couple days ago and your technicians had to do something

  • Koodo97749928 Yus Yorhead (@Koodo97749928) reported

    @Shawhelp It happened again tonight. Unable to toggle Privacy settings in the Shaw Home Phone service section on your website. I go there at least once a day. My guess is you'll say it's working when you see this tweet without actually investigating why the feature was unavailable.

  • Red_Beard_55 Red-Beard_55 (@Red_Beard_55) reported

    @Shawhelp I've gone through all the steps everytime I have this problem it never helps and just winds up with you guys shrugging your shoulders and saying you'll look into it and I still don't get to watch the damn game

  • Seg_falt Jeff Schwanebeck (@Seg_falt) reported

    Bypassing @ShawInfo's garbage router and replacing it with @pfsense was a fantastic idea, now I have real internet controls and no forced shaw hosted page bs. Now only if they were like @TELUS and had fibre to the home....

  • bernard_cheng Bernard Cheng (@bernard_cheng) reported

    @BradKilshaw @asharp @ShawInfo I'm not saying that's a defence. It's misleading. They just put the stupid disclaimer there so they can weasel out of responsibility

  • haroldfuller189 Kole Kinloch (@haroldfuller189) reported

    @Shawhelp Fix the internet in sturgeon County it sucks ***