Shaw

Shaw Outage Report in London, Ontario

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The latest reports from users having issues in London come from postal codes N5X, N6K, N5Y, N5Z and N5V.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in London, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in London, Ontario 09/18/2025 08:25

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. TV (11%)

    TV (11%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near London, Ontario

The most recent Shaw outage reports came from the following cities: London.

Loading map, please wait...
City Problem Type Report Time
CanadaLondon Internet
CanadaLondon Total Blackout
CanadaLondon Phone
CanadaLondon Internet
CanadaLondon Internet
CanadaLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • mike_rowan_van Mike Rowan (@mike_rowan_van) reported

    @Danfkaz @Shawhelp The plan is $20 and you get a $15 credit for being a Shaw customer plus another $5 credit for setting up pre-authorized payments so it comes to $0. But do check your bills because they screwed up on my $5 credits.

  • TheEarlofElie1 The Earl of Elie (@TheEarlofElie1) reported from Cartier, Manitoba

    Ok @ShawInfo you have exactly 1 hour before puck drop to fix my signal before I lose my ****

  • kWPj8dOiN7rZBGu ジョーじゃない (Doesn't not eat Sushi) (@kWPj8dOiN7rZBGu) reported

    @Shawhelp Is there an internet outage in Nanaimo because I'm down in my area.

  • LizSoutham Elizabeth Southam (@LizSoutham) reported

    @Shawhelp what is going on with the Shaw Gateways? My cable is all screwed up, is this an issue? Or is it just my issue?

  • StoicRomance Michael Bayalage (@StoicRomance) reported

    Internet outages before @RogersHelps bought @shawhelp: 0 in the last two years Outages since the sale: 2 in the last two weeks Eat **** @CRTCeng

  • ravenfairy13 L Ξ ᥫ᭡ H (@ravenfairy13) reported

    Hey @rogers or @ShawInfo .. whoever owns BC’s cable provider… no access to Disney+ on the Blue Curve box all day. Customer service was ZERO helpful & a waste of time. Thanks for nothing

  • ravenfairy13 L Ξ ᥫ᭡ H (@ravenfairy13) reported

    @The_Mrs_Ward @Rogers @ShawInfo When I spoke to Shaw Customer service I was told it was a Disney issue & Disney was investigating/fixing. However he didn’t seem to comprehend that my Disney was working just fine on my iPhone app. So if it’s a Disney issue then both wouldn’t be working. Poor customer service.

  • jskaemjs Joseph Paul (@jskaemjs) reported

    @ShawInfo I have had the worst customer service from Shaw. I got my service installed two weeks ago. And have been trying to resolve an issue. Nobody can help me. I have tried to escalate to management twice now with promises of a call back within 1-2 business days and nothing!

  • forever604 Alayna 💜 (@forever604) reported

    @Shawhelp hey! Is there a problem in Burnaby? My tv is acting really glitchy and the menu it’s lagging and slow

  • jskaemjs Joseph Paul (@jskaemjs) reported

    @ShawInfo when I try to use their help chat. When agents see my problem. They simply disconnect the chat, and I have to try to start from the beginning for the next one to do the same thing. I am very unimpressed with Shaw’s customer service!