Shaw

Shaw Outage Report in London, Ontario

No problems detected

If you are having issues, please submit a report below.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in London, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in London, Ontario 01/17/2026 09:55

At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (16%)

    TV (16%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • yarf1984 Michael Cook (@yarf1984) reported

    @Shawhelp can’t wait to take 20 years of my business to @TELUS and maybe be treated with respect. I tried to stay with a BC Company, but your lack of caring about your customers shows how terrible of a company you are. Shame on you.

  • TeresaT3 T-squared (@TeresaT3) reported

    @Shawhelp ... Cable keeps cutting out and freezing. Very slow internet. I unplugged my cable box and my router but no change.

  • BetamaxRob Anis R. Heydari (@BetamaxRob) reported

    @Shawhelp Any outages affecting St. Albert right now? Shaw TV boxes are stuttering, freezing, losing audio sometimes. Happening across 3 Shaw wireless TV boxes. Rebooted all boxes, rebooted modem repeatedly, reset settings across the board... problem continues.

  • JerSyeg 74 - Jeremy⚡️ (@JerSyeg) reported

    @Shawhelp Same issue for me in Sherwood Park. Internet is BRUTAL, TV isn't working ether. The family is in quarantine... really not enjoying this.

  • albertarulez Matt (@albertarulez) reported

    @oiler_country @Shawhelp Havent checked regular TV but it is too slow for Netflix or Prime to work. They both give network errors.

  • albertarulez Matt (@albertarulez) reported

    @Shawhelp @Harleydadd There are literally DOZENS of us with the same issue. It is not very likely it is a separate issue with each of them.

  • dool50 Trevor Dool (@dool50) reported

    @Shawhelp Same here in Sherwood Park. Can't even get a picture!! Please don't tell me to DM you and your "sorry to hear". Just fix the glitches problem.

  • ShallowSharon Sharon (@ShallowSharon) reported

    @ShawInfo Worst assistance ever. “Some customers” Nationally May experience internet outages for 10+hr today. No streaming services, it seems. Zero way of contacting anyone except the lame virtual assistant that takes you in circles. Brutal!

  • Shayzie1972 X-Shannon (@Shayzie1972) reported

    Anyone else having issues with their shaw service today? Tried the chat service and we were disconnected. Same error code for every channel. @Shawhelp

  • Hercccc Mr. Chris (@Hercccc) reported

    @Shawhelp same issue in Sherwood Park. Very slow almost unusable internet.