Shaw Outage Report in London, Ontario

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

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Problems in the last 24 hours in London, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

1. 

   Internet (61%)

2. 

   TV (16%)

3. 

   Wi-fi (9%)

4. 

   Total Blackout (7%)

5. 

   E-mail (5%)

6. 

   Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

• NorthVanMike 🇨🇦 (@NorthVanMike) reported 2 minutes ago

  @Shawhelp quite often the customer is a repeat customer, so if the account is hacked, the account number would be in previous DM chats.

• GPITMAN (@derekbowen) reported 3 minutes ago

  @TELUS Would love it, but you are so slow getting to my bare land strata, everyone around has fibre and we are stuck with crappy @ShawInfo

• alayne bateson (@alayneyb) reported 3 minutes ago

  @Shawhelp Is the internet down around 268th and 56th in Aldergrove? We haven’t had it in over an hour

• Nabbitz (@Nabbitzz) reported 5 minutes ago

  @Shawhelp are there any internet disruptions happening in Burnaby? I've been having issues with my connection since last night.

• Elemkay (@miralex66) reported 7 minutes ago

  @Shawhelp @northvanthrift1 I just got off the phone with your tech support (a very lovely person, btw)...and was told no ETA on the fix. Pods are still not working. Advised to unplug and try again in a few days. So problem NOT fixed

• Medardo Suárez MD (@MedSuarez_) reported 8 minutes ago

  @Shawhelp how come you customer service is so poor now when it used to be a great one

• Japoi Sato (@JapoiSato) reported 8 minutes ago

  @Shawhelp Welp, hoping for everyone's safety when they resume repairs! Thanks for the support and quick response!

• Patrick #BlackLivesMatter (@canrugger) reported 16 minutes ago

  @Shawhelp are there any reported issues in Banff right now?

• enid (@enidwenever) reported 17 minutes ago

  You know @ShawInfo has the worst service when you pretty much count on your wifi service tanking everyday at 4pm #switching #worstcable #dontbuy

• Manish (@Manishpandya111) reported 18 minutes ago

  @Shawhelp south Edmonton internet is not working. My home phone, TV, all down. Is there any issue in south Edmonton service?