Shaw Outage Report in London, Ontario
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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Problems in the last 24 hours in London, Ontario
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (60%)
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TV (17%)
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Wi-fi (10%)
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Total Blackout (7%)
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E-mail (4%)
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Phone (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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Matt Salik
(@mattsalik) reported
@Shawhelp Hey Shaw, are there service outages for the Swan Lake area in Victoria, BC? My service just cut-out and restarting the modem did nothing. Thanks!
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Lila Mansour🧕🏼
(@lilaXmansour) reported
@ShawInfo your internet is terrible! I cannot complete my online school and work on LTE for two days straight!
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Seana A
(@SherPkSeana) reported
.@ShawInfo @TELUSsupport Expects tech support to actually provide more support than “can you try unplugging”. If I’m calling you I’ve already unplugged - waited - plugged back in. Will gladly pay fees to get out of contract. Someone help me get reliable internet. 2/2
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(•ิ_•ิ)
(@retsbewm) reported
@Shawhelp Wifi from blue curve. Never been this poor
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Nikki Stephens
(@nikkleigh) reported
@Shawhelp Hi, having a reoccurring issue where wifi just disappears - modem still shows white light like it is working but wifi is just gone, and have to wait a few minutes and it re-appears.
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Pradeep Padmanabhan
(@4PillarsEdm) reported
from
Edmonton, Alberta
@Shawhelp I had a rep call today and end the call "what is the point in talking with you". It is an abusive way to talk with an existing customer just because you cannot sell what you want. Where do I complain?
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NerdySmoker
(@GeeksandCigars) reported
For the low low price of $80/month even a guy like me can get constantly disconnected from the internet. Thanks @ShawInfo #garbage #nohelp #2weeksServiceFailure
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||
(@1of7billionOrSo) reported
Thanks @Shawhelp for all the help today. 22 years with @telus and @TELUSsupport literally told me how to switch providers without even asking why. Now THATS how you retain customers. Will switch my wife’s plan from Telus too.
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Monica Fitz
(@monica_fitz) reported
@Shawhelp No offence but you missed my point. If I went on Twitter asking for help every time my internet went out it’d be my full time job. SM is about transparency. It would be nice if we could hear up to date issues & solutions. Shaw’s support site doesn’t instantly cover all outages.
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DJA
(@6_4_3DoublePlay) reported
So @ShawInfo had done something sneaky. Because I pay my bills on time and don't need auto-pay they charge me 5 Bux extra per line because I don't have autopay turned on. So 260 a month is now 280. Never missed a payment. #scam