Shaw

Shaw Outage Report in London, Ontario

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in London, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in London, Ontario 03/01/2026 18:35

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (16%)

    TV (16%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

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Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • TDogg83 Trevor (@TDogg83) reported

    @Shawhelp @langleyjwr The power outage in that area started at 9pm (from the fire) last night, and your service went down at 7am today, not exactly in alignment. Only 148 customers affected by power, seems like far more by this, and the updates do not tell us when we can expect service restored

  • AGirlWithAPen Ronda Payne (Eyben) (@AGirlWithAPen) reported

    @JoyChoquette @Shawhelp No. They have resolved nothing unfortunately Joy and they really don't care about their customers at all. I've called several times. No one can/will help and I may change providers now

  • Airambc77 Airam (@Airambc77) reported

    @Shawhelp Good to know that it’s connected to the power outage.

  • brookefriesen82 brooke (@brookefriesen82) reported

    @Shawhelp is strange, they don't care to keep customers. I call and say bell is offering better internet services for half of what I'm paying right now, and they say well best we can do is charge $20 more than you're already paying for the same service bell is offering....

  • Tentaskyr 🐙Tentaskyr 🐙 (@Tentaskyr) reported

    I'm so tired of fighting with @Shawhelp about internet problems. Seems to me I'm getting throttled down to nothing every evening sometimes for a few moments.. Other times like last night and tonight, for hours. All to be told there's nothing wrong. =/

  • truebusterflash busterflash (@truebusterflash) reported

    @Shawhelp @OraPyralis I’m having the same issues in St Boniface.

  • yogafan26 Lindsaylovesyoga26 (@yogafan26) reported

    @Shawhelp So this won’t take days or weeks to fix? Cause I thought it was a fiber line that was destroyed cause of the fire?

  • yogafan26 Lindsaylovesyoga26 (@yogafan26) reported

    @garlee @Shawhelp I’m having internet issues and cable too. It has to do with the fire that happened in Willoughby and unfortunately it will take several hours and maybe won’t be able to get internet or cable till tomorrow the latest.

  • bryanloewen Tammie Brown Fan Page (@bryanloewen) reported

    I was hesitant to switch from @TELUS to @ShawInfo Mobile because of network speed. I decided that for $25 a month it was worth a try but kept my TELUS account. Shaw speed tested at 20 MBPS, TELUS tested at 5. Telus is the biggest scam, it's one step below a pyramid scheme.

  • closetag Closetag (@closetag) reported

    @Shawhelp @thyzoburt So you’re telling people it’s still a ‘hydro related problem’; does that mean your techs aren’t able to work on it yet? Hydro says weeks or months to return power to fire destroyed site. If it’s still a hydro related problem your time frame makes no sense.