Shaw

Shaw Outage Report in London, Ontario

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in London, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in London, Ontario 03/04/2026 21:35

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (16%)

    TV (16%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • Darcy_Lussier Darcy_Lussier (@Darcy_Lussier) reported

    @Shawhelp Is there a known issue/fix with the Blu Curve set top boxes where shows will show as recorded but will only playback the first few minutes and then freeze? This is happening a bit too often with our device.

  • andrew00654110 Andrew (@andrew00654110) reported

    @MooseBeSocial @Shawhelp Careful if you cancel with Shaw. They didn't send me a final bill with a correct total until after they sent it to collections. They said I should have over paid them beforehand so this didn't happen. Telus isn't great but better than trying to screw with your customers

  • RoboChicken_ RoboChicken_ (@RoboChicken_) reported

    @Shawhelp so what is going on with your services? Seems lots of people are having struggles with slow internet. It has almost been a month and a new modem and still nothing. Had a service tech come and then 2 days later internet is doing the same thing. Now it's been almost

  • newcybersol Newcybersol™ (@newcybersol) reported

    Is anyone else having problems watching Shaw in #yeg right now? Live TV cutting in and out. Even local news. All channels. @shawhelp

  • DebHolloway Deborah Holloway 🇺🇦 (@DebHolloway) reported

    I hate @Shawhelp. The cable we pay an arm and a leg for has been freezing, blacking out for more than an hour. We have had this problem for years in our condo building but they do nothing. Time for a new provider. I have long covid & rely on the connection but they do nothing.

  • castlelady2 Mrs. G. Kravitz (@castlelady2) reported

    @DebHolloway @Shawhelp Oh.. I feel your frustration. I have been thinking of changing from Telus - freezing issues for months… but seems maybe Shaw is no better? No hope of new fibre lines anytime soon - I’m in a condo. 😡

  • RoboChicken_ RoboChicken_ (@RoboChicken_) reported

    @Shawhelp I get not wanting to diagnose over social media. I'm only hear to try and spread the word it might be something else. It could just be something on my end. Last time this happened it was not just a me issue and Shaw did in fact mess something up. Maybe it is maybe it isn't idk.

  • RoboChicken_ RoboChicken_ (@RoboChicken_) reported

    @Shawhelp The support team just wastes your time for 2 hours then books a service tech that's a week out. Funny how everyone all around gets the exact same service call timelines. Now the my Shaw app will not work and the chat feature seems to be having problems as well.

  • RoboChicken_ RoboChicken_ (@RoboChicken_) reported

    @Shawhelp Just have gotten annoyed trying to be patient and wait for service tech and have my services work consistently for me.

  • mcmanus17 D McManus (@mcmanus17) reported

    @peebos @Shawhelp @BradshawL72 Unless every channel we have has the same broadcast issue….. can’t even watch anything anymore each channel plays for 15-20 seconds sb freezes