Shaw

Shaw Outage Report in London, Ontario

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in London, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in London, Ontario 02/16/2026 19:35

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (59%)

    Internet (59%)

  2. TV (18%)

    TV (18%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • LootCritter Lootcritter🍁Mask Wearer (@LootCritter) reported

    @ShawInfo One of our PVRs died. I want to buy a replacement from you. So far - 3 dropped phone calls by you with misleading information, 4 chats with no help, your ordering software crashes... damn. It shouldn't be this hard. @TELUS you up for someone that spends ~$5K a year?

  • ArtUnwound Art Unwound (@ArtUnwound) reported

    @malcolmert @Shawhelp Yeah, that 3000 sq ft thing depends on the shape of your house. My house is 1500 or so but it's loooong so the internet doesn't work in my master bdrm. Got a WiFi router to extend the range.

  • cadria04 cadria04 🇨🇦 🦉 (@cadria04) reported

    @Shawhelp @ShawInfo WHY have all my services been down for 5 hours?? You do realize people are working from home, right?

  • Speedius99 Dean Beam of Beans (@Speedius99) reported

    @Shawhelp No, **** you. I legit been on the phone with you people all day. "Technical problems" "will be solved in one hour minimum". **** off.

  • MissNikkiDotCom Nikki MASK UP Moody (@MissNikkiDotCom) reported

    @Shawhelp My Ch 11 (Global BC) is not working. It says there is no content on this channel, but it is currently supposed to be recording a show on this channel. Help?? All other channels work.

  • SeanyeWest234 Sean Warren (@SeanyeWest234) reported

    @malcolmert @Shawhelp Its true. I have shaw as well and same thing. I went and bought the Google wifi boosters and it solved the problem. That said, shouldn't cost $300 in equipment to make your wifi serviceable.

  • skates2010 Kevin Schellenberg (@skates2010) reported from Squamish, British Columbia

    @malcolmert @Shawhelp “Oh sorry, you never mentioned that you have walls in your house” 🙄

  • dixincider88 Rajdeep (@dixincider88) reported

    @Shawhelp I’m just trying to play Some cs go and your **** internet keeps going out

  • cadria04 cadria04 🇨🇦 🦉 (@cadria04) reported

    @ShawInfo @Shawhelp Once again my Shaw is down. Yesterday, I had a helper leave to go to a meeting, then I got timed out & when I got someone, I asked a question that they should have known but it took forever. Shaw chat used to be helpful but one told me he was working on...

  • KUrocksforever Ace (@KUrocksforever) reported

    @Shawhelp help. My internet keeps cutting out every 20 minutes - cuts out for roughly 2 minutes or so each time. Help !