Shaw

Shaw Outage Report in London, Ontario

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in London, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in London, Ontario 02/10/2026 23:40

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (59%)

    Internet (59%)

  2. TV (18%)

    TV (18%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • amalhi3 A N U (@amalhi3) reported

    @Shawhelp Tried that 2X it didn’t help 😩

  • conzkurs Conz (@conzkurs) reported

    @Shawhelp any problems you know of in Nanaimo/Vancouver Island, BC? I'm getting 90mbps download when we pay for 600. Internet has also been cutting out a lot in the past few days. Webpages aren't loading etc.

  • bkavs Brad Kavanagh (@bkavs) reported

    @Shawhelp is there an ETA on the Langley outage? It says it was supposed to be over at 0700 Mountain Time, and I have work in 40 minutes.

  • lalalalaaaaa15 lalalalaaaaa (@lalalalaaaaa15) reported

    @ShawInfo @Shawhelp My internet is down👎

  • callicod Dan (@callicod) reported

    @Shawhelp at 11:00pm (on the dot) every night I’m playing nhl on ps4 (happened all last year with 20 now with 21) my game disconnects online. Can you help troubleshoot this?

  • luonGOLD doubleLuonGOLD (@luonGOLD) reported

    @Shawhelp Hi Shaw, my cable/wifi has been out since 6:30ish last night. ETA on my service being restored?

  • Obijee HoHoHobijee💪🎅🤳 (@Obijee) reported

    Ayy .@ShawInfo your internet blows *** after 12am. Just because some customers in my area are older than fossilized dog crap and don't use internet after supper doesn't mean that everyone in my city does! Some people are up at 2am to gear thru WoW and watch YouTube! #fixyourshit

  • mouthnoize Nicole Oliver (@mouthnoize) reported

    @Shawhelp are you having issues today in #Vancouver. Not all channels are broadcasting. Any updates? It’s currently 44 minutes to speak with a human.

  • Slack_Daniels SlackDaniels (@Slack_Daniels) reported

    @Shawhelp Trying the chat help now but... it said Carlos is there but he will not answer. Anywhere else I can call? I waited almost 2 hrs earlier

  • MadameMoiselle3 Madame Moiselle (@MadameMoiselle3) reported

    @ShawInfo If is disgraceful how a customer is treated like a thief when your ppl have clearly made an error.Too bad $50 is now going to cost you our other account, our business account, and two family accounts that we manage. A customer of years has never felt soo disgusted.