Shaw Outage Report in London, Ontario

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

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Problems in the last 24 hours in London, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

1. 

   Internet (60%)

2. 

   TV (17%)

3. 

   Wi-fi (9%)

4. 

   Total Blackout (6%)

5. 

   E-mail (6%)

6. 

   Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

• Miguel Carrasco (@miguelcarrasco) reported a minute ago

  @xxhayleyyy @ufc @Shawhelp That was horrible. We purchased it on Apple TV it’s perfect on there. Assuming Shaw will refund this mess.

• charles J (@charleslonghurs) reported 2 minutes ago

  @Shawhelp Wrong answer. Channel #271 our local weather channel TAKEN DOWN NOVEMBER 19th! WHY?

• mr kaswa (@mrkaswa) reported 5 minutes ago

  Hey @Shawhelp the audio and video on channel 506 Stingray Retro, Central City area of Surrey, BC. are out of synch by a solid 2+ seconds. No follow up, no account number, no other channels, not my problem.

• Mae From Canada (@maefromcanada) reported 5 minutes ago

  @Shawhelp Can anything be done about the incorrect listings on the guide? I recorded the Fresh Prince reunion and it started over 5 minutes later than listed, so I couldn’t see the end. There’s no sign of it being re-aired. Any help?

• Jenna Beetstra (@JennaBeetstra) reported 11 minutes ago

  @ShawInfo paid for the UFC fight and it’s so glitchy we can’t even watch it.... some help?

• Bart Arnold (@BartHuskie) reported 11 minutes ago

  Shaw internet is the worst. Terrible wifi. Paying for 150 mbps, getting 4. Brutal. Stay away from Shaw @ShawInfo so disappointed and frustrated

• A-ron (@burkeman78) reported 11 minutes ago

  @Shawhelp you reset my services yesterday, and now I have no home phone service.

• mr kaswa (@mrkaswa) reported 11 minutes ago

  Hey @shawhelp 24ish hours later and channel 506 Stingray Retro is still out of synch. The video is 3-4 full seconds ahead of the audio. No other channels, not my problem, not going to unplug or reset or give you an account. I will DM you an area code to narrow it down.

• Zach Fleisher #StayHome (@Zach_Fleisher) reported 13 minutes ago

  Has anyone found their @Shawhelp @ShawInfo internet to be quite slow? I asked about the performance issues and they said I could pay more to get a better speed...which begs why they sold me on an inferior product...

• SP (@SP_YLW) reported 14 minutes ago

  @Shawhelp bought ufc ppv not working. On hold. Wait time 35-45 mins. Event is on now. Thx