Shaw

Shaw Outage Report in New Hamburg, Ontario

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in New Hamburg, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in New Hamburg and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in New Hamburg, Ontario 12/30/2025 14:15

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (62%)

    Internet (62%)

  2. TV (15%)

    TV (15%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • oiler_country ▌│█║▌║▌║Alan Smithee - 1 Vax ║▌║▌║█│▌ (@oiler_country) reported

    @albertarulez @Shawhelp over here I'm about 200mbps- I should be ~850. Channels are not working at all and I'm on IPTV That said services slowing.

  • PiperFallout Pipes (@PiperFallout) reported

    @S_P_Patrick @Shawhelp Same with downtown Edmonton. Internet speed is fine but TV keeps freezing even after multiple restarts. I've been with shaw for decades and this bluecurve TV which is dependent on wifi is by far the worst TV experience I've had.

  • ShallowSharon Sharon (@ShallowSharon) reported

    @ShawInfo Worst assistance ever. “Some customers” Nationally May experience internet outages for 10+hr today. No streaming services, it seems. Zero way of contacting anyone except the lame virtual assistant that takes you in circles. Brutal!

  • enertyr11 Terry R (@enertyr11) reported

    @Shawhelp Is the network down in the Edmonton Westend Lewis estates? Lost all TV and Internet. Attempted Gateway reboot but no signal (red light, now solid white)

  • Landos23 Landon Snyder (@Landos23) reported

    @Shawhelp is there any reason that I haven’t been able to keep a steady signal at my house in Airdrie the past week?? It’s been ridiculous, having to unplug the modem every couple hours and such and it barely works then

  • jeffray2047 Jeff (@jeffray2047) reported

    @Shawhelp Crazy slow internet and no TV Fort Saskatchewan

  • detterzz Odette Lindstrom (@detterzz) reported

    @Shawhelp your broadcasts are sucking right now. Cant hear the hickey or the news. Using Shaw gateway. Please fix

  • dool50 Trevor Dool (@dool50) reported

    @Shawhelp Same here in Sherwood Park. Can't even get a picture!! Please don't tell me to DM you and your "sorry to hear". Just fix the glitches problem.

  • yarf1984 Michael Cook (@yarf1984) reported

    @Shawhelp my internet is down, Have been waiting 20 minutes online and now 15 minutes on the phone. Please provide service ASAP

  • BetamaxRob Anis R. Heydari (@BetamaxRob) reported

    @Shawhelp Any outages affecting St. Albert right now? Shaw TV boxes are stuttering, freezing, losing audio sometimes. Happening across 3 Shaw wireless TV boxes. Rebooted all boxes, rebooted modem repeatedly, reset settings across the board... problem continues.