Shaw Outage Report in New Hamburg, Ontario
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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in New Hamburg, Ontario
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in New Hamburg and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (61%)
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TV (17%)
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Wi-fi (9%)
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Total Blackout (7%)
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E-mail (5%)
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Phone (1%)
Live Outage Map Near New Hamburg, Ontario
The most recent Shaw outage reports came from the following cities: Kitchener.
| City | Problem Type | Report Time |
|---|---|---|
 Kitchener |
Internet | |
| Kitchener |
Internet | |
| Waterloo |
Internet | |
| Kitchener |
TV | |
| Waterloo |
Total Blackout | |
| Kitchener |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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porygon
(@sc2019de) reported
I would recommend that all Canadians avoid @ShawInfo ’s internet service. In a pandemic requiring WFH, their Blue Curve crashed and cannot be repaired until Saturday. I would lose my job. I am seeking alternate internet arrangements.
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Bryan Rowsell
(@bryanrowsell) reported
Internet outage still ongoing in Red Deer, @Shawhelp.
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Trevor
(@TDogg83) reported
@Shawhelp @PatrickSelby3 @shawhelp why should we have to request a service credit? We have been without connection for 31 hours now. We should expect to see it on our billing statement to reflect the outage
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Anthony Guglielmucci
(@tonygoog) reported
@Shawhelp What's the status for the outage in Langley BC yesterdays link to the update page isn't working any more.
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porygon
(@sc2019de) reported
One year into a global pandemic, @ShawInfo has demonstrated themselves to be an unreliable and frankly unpleasant service provider. I am not impressed.
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That Army Brat
(@ThatIndianArmy1) reported
@Shawhelp nobody replying to my DMs. I messaged you 10 times and keep getting an automated response of hi how can we help you. So disappointed
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Robyn
(@robynks) reported
@Shawhelp Completely unacceptable, and your website doesn't indicate an ETA as to when we can expect services back online. High rates and poor service from you guys time and time again.
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That Army Brat
(@ThatIndianArmy1) reported
Officially switching from @ShawInfo to @TELUS because of @ShawInfo bad customer service, bad connectivity and lack of transparency in sharing estimates about outage times.
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Jozef S
(@jozef_smith) reported
@Shawhelp I don’t think you can blame this on hydro anymore, powers back on. pretty ridiculous this is how fragile your network is. Without internet for over 24hr now.
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Kelly Brocklesby
(@kellybrocklesby) reported
@Shawhelp @marionetta Our business has been down for 24 hours. No phone, internet and no interact machine. I have sent a DM but am not getting an answer. Time to switch our phone lines back!!