Shaw Outage Report in New Hamburg, Ontario
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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in New Hamburg, Ontario
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in New Hamburg and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (63%)
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TV (13%)
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Wi-fi (10%)
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Total Blackout (6%)
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E-mail (6%)
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Phone (1%)
Live Outage Map Near New Hamburg, Ontario
The most recent Shaw outage reports came from the following cities: Kitchener.
| City | Problem Type | Report Time |
|---|---|---|
 Kitchener |
Internet | |
| Waterloo |
Internet | |
| Kitchener |
TV | |
| Waterloo |
Total Blackout | |
| Kitchener |
Internet | |
| Kitchener |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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🏁Heidi 🤼♀️
(@heidamazeballs) reported
Specifically in Marda Loop / Altadore. If so let @Shawhelp know, as they are trying to tell me it's a problem at my place only.
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Leon Kisaragi
(@DavisMoors) reported
@Shawhelp wow 3pm and no wifi this is getting out of hand Shaw I'm getting sick of this excuse of a service, I want a new modem one that ACTUALLY works, I'm tired of paying for a broken modem that cannot stay connected, and before you say anything I did the whole reset
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ᐑᑎᑯ | ᑭᒋ ᒪᓂᑑ
(@weetigo) reported
@Shawhelp hung up by a Shaw agent after long wait on the phone. Terrible service.
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🐓🍭🍭can't wear 😷
(@jmw52) reported
@Shawhelp Sorry Shaw, terrible customer service!! Don't have time now 35min when you called me back indicating I was next in queue. Did you know if I could to do it online or self-service I would do that! The message on my screen indicated I needed to call.
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Bella Bee
(@SmileyYYC) reported
from
Calgary, Alberta
@Shawhelp Hi Ada, spoke with Shaw online yesterday via chat support. Peter said Shaw no longer takes PPV over the phone? I didn’t have a lot of faith in his knowledge of that and I need to make sure the fight is ordered tonight #UFC264
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Graham Maclagan
(@GMaclagan) reported
@Shawhelp Hi We need help with our wifi! We have two networks, one being your 5G product. Only one network works at a time, and the working one is usually very inconsistent with its strength. We also only get a signal in the front half of those, and none downstairs. Can you fix it?
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Bri
(@cyberqt) reported
Waited 5 days for Shaw tech to come fix an issue they created. Many times I reached out and was assured my appointment of 4-6 Saturday was the earliest available. It's now 6pm and I'm being told the window is actually 4-7. Thanks for the great customer service. @ShawInfo
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ᐑᑎᑯ | ᑭᒋ ᒪᓂᑑ
(@weetigo) reported
@Shawhelp @ShawDirect Been hung up 4 times trying to contact Shaw Direct. This last time, they didn't even answer, it just hung up after 10minutes waiting on hold. .This is the worst customer service. Its like you guys don't want customers.
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Jeffrey A. Richards
(@ToontownJuggalo) reported
@Shawhelp Why do you call yourself "Shawhelp" if you refuse to #help?
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Rachel Reilly-Lilje
(@rreillyy) reported
@Shawhelp shaw is a COMPLETE JOKE. There customer service is terrible and has no appreciate for loyal customers.