Shaw

Shaw Outage Report in New Hamburg, Ontario

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in New Hamburg, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in New Hamburg and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in New Hamburg, Ontario 09/15/2025 16:25

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. TV (11%)

    TV (11%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near New Hamburg, Ontario

The most recent Shaw outage reports came from the following cities: Kitchener.

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City Problem Type Report Time
CanadaKitchener Total Blackout
CanadaKitchener Internet
CanadaKitchener Internet
CanadaWaterloo Internet
CanadaKitchener Internet
CanadaKitchener Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • shauntomko Shaun Tomko (@shauntomko) reported

    @RyanJHobson @Shawhelp @illustratedword I’m getting this too. It seems when live event programming ends, it triggers an outage. Super annoying and it’s happened the last 2 evenings.

  • MoveThrough Alexandra Staseson (@MoveThrough) reported

    Hi Shaw “Communications” Co @ShawInfo, before I share screenshots of convos, who in chat support is trained to work with accessibility needs? There is no accessibility option in support and when asking those questions it ends up in a robot auto-responder loop. #DisabilityTwitter

  • MoveThrough Alexandra Staseson (@MoveThrough) reported

    @Shawhelp I’ve been trying for weeks. You folks can send me the dm. And find the appropriate person to read through chat transcripts, where you’ll see multiple requests for assistance. Thanks. (Wish I was paid by the hour for how many hrs it takes to have support for services I pay for).

  • Airionx3x Airion🏳️‍🌈🇨🇦🐱 (@Airionx3x) reported

    @Shawhelp the WiFi keeps disconnecting and reconnecting at the worst times. This started happening yesterday and continuing into today. Wtf

  • HarmeetSangha higgidyGiggidy (@HarmeetSangha) reported

    @Shawhelp @THarris1519 Multiple times today during the NFL playoffs!!!! Why am I paying so much for something that fails at the worst possible time!!!

  • mattmaniac Colin M (@mattmaniac) reported

    @Shawhelp @Pricetastic31 It's not our accounts that are the problem, it's the bloody service from shaw that is the issue.

  • TraceyHornby1 Tracey Hornby (@TraceyHornby1) reported

    @gordmcintyre @ShawInfo Ditto. @shawinfo. We prepay major $$ but are never compensated when you don’t deliver your service….

  • WingedKeys Kathleen (@WingedKeys) reported

    @Shawhelp BlueCurve Home app keeps crashing. Can't activate WiFi extender. We have WiFi but no internet. Help please. Online support is not resolving the issue.

  • Cinnamo02380678 Cinnamon (@Cinnamo02380678) reported

    @Shawhelp That would be true, except for one small issue; this is on the tv grid. From the network. Not a mistake of my box, or anything

  • MikeMason13 ☘🇨🇦𝕸𝖎𝖐𝖊 𝕸𝖆𝖘𝖔𝖓🇨🇦☘ (@MikeMason13) reported

    @Shawhelp @THarris1519 The only thing cable has to offer is live sports. I've been without cable here over 4 hrs. This is the worst outage I've ever seen and I'm 50 years old. No one will ever know the real reason why it went out either. The merge with rogers might be one