Shaw

Shaw Outage Report in New Hamburg, Ontario

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in New Hamburg, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in New Hamburg and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in New Hamburg, Ontario 12/18/2025 03:00

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (63%)

    Internet (63%)

  2. TV (14%)

    TV (14%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • RonaldNHughes Ron Hughes (@RonaldNHughes) reported

    @MomKP22 @ShawInfo @Shawhelp Shaw rep told me early this morning it was a “minor outage”!

  • AliasMomma Nicole Yerxa (@AliasMomma) reported

    @Shawhelp Any outages reported in Red Deer County? Having trouble with our phones

  • OilersJohn x - Oilers John 🇨🇦 ✈️ (@OilersJohn) reported

    @97OrangeCrush29 @ShawInfo Shaw is the worst. I switched to Telus years ago. I will never go back.

  • natoyaista Natoya (@natoyaista) reported

    @Shawhelp Charlie, that’s unfortunate. It’s been the entirety of the day, there must be some other update available. Many folx are working from home or in my case doing online classes and rely heavily on the internet service shaw provides.

  • Chanellover87 Neetu Tobin (@Chanellover87) reported

    @Shawhelp the supervisor hailey was so awful. The lack of any compassion is ridiculous. I will be reaching out to #global #ctv tells me she has no compassion I could have called and paid my bill. Like I’m begging you to listen. Horrible service

  • krista_brick Krista Brick (@krista_brick) reported

    @Shawinfo taking TWO weeks to send someone out to fix YOUR issue is inexcusable. My parents are missing the entire playoffs. They are seniors & watching hockey together (from separate provinces) is a treasured experience. You call that “customer service” ?? Disgusting.

  • RonaldNHughes Ron Hughes (@RonaldNHughes) reported

    Shaw internet service was finally restored in various areas of the lower mainland after about a 24-hour outage. Is anyone else noticing that their connection is now much slower than it was before the outage? @Shawhelp

  • schlshrub Frandeezy (@schlshrub) reported

    @Shawhelp @devonbcls How about an update more current then 6 hours ago? This is ridiculous. Not only are we without service but we all end up using and being charged for the data we’re going through on our phones. Never any consideration given to this when there is an outage. 😡

  • AllenLaing Allen Laing (@AllenLaing) reported

    @Shawhelp well day 2 of no services . Still no real updates other than working hard. Ironically today I received my invoice for payment. How about a truthful response on what is happening and when can I see service resume?

  • advid David (@advid) reported

    @Shawhelp what can you tell us about the cause of this outage?