Shaw

Shaw Outage Report in New Hamburg, Ontario

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in New Hamburg, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in New Hamburg and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in New Hamburg, Ontario 02/16/2026 10:05

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (59%)

    Internet (59%)

  2. TV (18%)

    TV (18%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near New Hamburg, Ontario

The most recent Shaw outage reports came from the following cities: Kitchener.

Loading map, please wait...
City Problem Type Report Time
CanadaKitchener Internet
CanadaKitchener Internet
CanadaWaterloo Internet
CanadaKitchener TV
CanadaWaterloo Total Blackout
CanadaKitchener Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • mr_pegger K (@mr_pegger) reported

    @Shawhelp Is the Hitron a downgrade in any way? I do need a guest network.

  • sundogds DCS (@sundogds) reported

    @Shawhelp good morning, your internet service is out in Barrhead, AB

  • LurkingLogger Will (@LurkingLogger) reported

    @Shawhelp I’m not interested in DM’s. The outage was identified yesterday and the last update was yesterday evening at 6pm- I’m still waiting for a more recent update. All the Shaw customers in the Boundary area deserve better.

  • chearia michelle sterling (@chearia) reported

    @Shawhelp I received an email this am from Shaw saying I needed to verify my acct. I clicked the link to which it wanted me to sign into my acct. I then noticed the unusual email address. I didn't sign in.

  • DaveHMHH Dave Bryksa (@DaveHMHH) reported

    Hey @Shawhelp why is it that with Bluecurve I can watched PVR'd programs anywhere, but I can't set my PVR to tape a program from anywhere? You can do that with literally any other service out there.

  • thetrblwthtracy tracy gora (@thetrblwthtracy) reported

    @Shawhelp @ShawDirect @ShawInfo Your update page has said “resolved” twice now and then gone back to “in progress”… can you give an eta because nothing has changed with our cable or internet. Thankfully we haven’t switched to Shaw cellular too.. Thanks for your service #telus

  • rachelkriggs Rachel K. Riggs (@rachelkriggs) reported

    @Shawhelp This is a joke. Terrible service. I called to give YOU more money and now I’m being told I will have NO INTERNET FOR A WEEK. Not okay. You need to fix what you broke.

  • chiccarellis Shannon Marie (@chiccarellis) reported

    @Shawhelp is there an eta on when the internet and cable outage in maple ridge will be fixed?

  • seesthedanger SteveO (@seesthedanger) reported

    @Shawhelp My connection has been awful for over a week now bouncing from 144.4 Mbps if I'm lucky to 7 Mbps then suddenly just disconnecting. You said to call 1-888-472-2222 which I did & the recorded message says it will be 45 minutes before anyone will talk to me. Seriously? 😡

  • DavisMoors Leon Kisaragi (@DavisMoors) reported

    @Shawhelp gotta say tech must be really lazy these days, telling us that "there no outage", perhaps it time to cut my loses and move on Shaw tech are too lazy to bother to go out and check the area of no service