Shaw

Shaw Outage Report in New Hamburg, Ontario

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in New Hamburg, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in New Hamburg and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in New Hamburg, Ontario 11/19/2025 02:45

November 19: Problems at Shaw

Shaw is having issues since 09:40 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (10%)

    Wi-fi (10%)

  3. TV (9%)

    TV (9%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near New Hamburg, Ontario

The most recent Shaw outage reports came from the following cities: Kitchener and Waterloo.

Loading map, please wait...
City Problem Type Report Time
CanadaKitchener Internet
CanadaWaterloo Internet
CanadaKitchener TV
CanadaWaterloo Total Blackout
CanadaKitchener Internet
CanadaKitchener Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • eobortolin Emmy OkazawaBortolin (@eobortolin) reported

    @epicfailfez @Shawhelp What Fez said😡Sorry but @Shawhelp you’ve been NO help today #CustomerService??? #badjoke

  • kabalguy 𝘒𝘢𝘣𝘢𝘭𝘨𝘶𝘺!🇨🇦 (@kabalguy) reported

    @Iam_Canadian @Shawhelp Because it's essentially a streaming service. Been like this for a long time.

  • Purpurescens Cerinthe (@Purpurescens) reported

    @Shawhelp can't get any help!! someone answers in support then goes away. Jay????

  • epicfailfez Fez - Epicfail #DogeCoin #DogeCoinArmy (@epicfailfez) reported

    @Shawhelp what will you do to make up for people missing a day of work / school thanks to your outage? Please don't avoid my tweet.

  • littlevoice1242 Brian Dyck (@littlevoice1242) reported

    It would be nice if @ShawInfo updated their Support Articles. So many ones out of date that it is hard to find answers about products that I'm interested in!

  • strawberrysnow Barbara (@strawberrysnow) reported

    @Iam_Canadian @Shawhelp Hi Cory, can you share their response. Mine is terribly slow tonight.

  • JessSvein Jessica (@JessSvein) reported

    @Shawhelp can you advise if the edmonton fix will occur by tomorrow? Just trying to figure out work since I WFH and missed today already

  • littlevoice1242 Brian Dyck (@littlevoice1242) reported

    It would be nice if @Shawhelp updated their Support Articles. So many ones out of date that it is hard to find answers about products that I'm interested in!

  • cancer20491 Spirit only (@cancer20491) reported

    @Shawhelp I just lost an entire day of business due to your outage. Can you at least provide a few details? Do you know the source of the problem?

  • JasonMFchuk JasonMFchuk (@JasonMFchuk) reported

    @Shawhelp we had issues with wifi for many years and have made multiple calls/tweets. Finally an agent sent us a new splitter and said that was the solution. Now still no blue curve and terrible wifi. Will I ever get good service from Shaw???