Shaw

Shaw Outage Report in New Hamburg, Ontario

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in New Hamburg, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in New Hamburg and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in New Hamburg, Ontario 12/15/2025 01:00

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (63%)

    Internet (63%)

  2. TV (13%)

    TV (13%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • Therealtjackson Todd Jackson (@Therealtjackson) reported

    @Shawhelp I have been on hold with business support for 30 mins, I have reset the power on the modem(hitron) and the @ is not lighting up. this is a business account.

  • Darylyarema Daryl Yarema (@Darylyarema) reported

    @ShawInfo hello, in the past week or so we have had some issues with the internet connection shutting down for 10-20 minute intervals 2 or 3 times a day. Prior to this we have never had any issues. How can we fix this?

  • 89leviathan Justin (@89leviathan) reported

    @Shawhelp anyone in Edmonton SW area having internet issues? #yeg

  • Creamofduck CreamyGoodness (@Creamofduck) reported

    @Shawhelp service still being worked on ? my net is still pretty bad

  • sarahmortonvan Sarah Morton (@sarahmortonvan) reported

    @Shawhelp you need to improve your customer support. 21 min and counting to verify an account. every 6 min with a question. no HELP yet. this is ludicrous support!

  • JaysusMurphy Terry Robinson (@JaysusMurphy) reported

    @Shawhelp Just got "personalized" mail from you addressed to a number. Nice to know this is how you see people. Also an obvious to skirt the law against sending junk mail. Your paper mail will go into the recycling. Nice way to treat the environment. Immoral. Albertan.

  • LetMeTryThis Diana L (@LetMeTryThis) reported

    @Shawhelp My internet is down in downtown Edmonton. Has there been any other reported outages in my area? Just want to know if there's any chance I won't have to wait for a tech to come out.

  • Todd_316 Todd (@Todd_316) reported

    @Shawhelp the Shaw guide is not showing the Summerslam PPV on the WWE Network channel Saturday Aug 21, there’s a PPV from last year listed instead. Please get an updated guide from the provider ASAP

  • averbrug Stacy V (@averbrug) reported

    @Shawhelp It’s back up! 2.5 hours down

  • ceationepic1 ceationepic (@ceationepic1) reported

    @Shawhelp It’s a terrible customer service ? I have issue with blue curve ? I call customer service ,I am still waiting ! My internet have problem since 4 years they can’t fixed.I am always disconnected when I start using .pay over 150$ get terrible internet service it’s ridiculous