Shaw

Shaw Outage Report in Notre-Dame-du-Mont-Carmel, Mauricie, Québec

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Notre-Dame-du-Mont-Carmel, Québec

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Notre-Dame-du-Mont-Carmel and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Notre-Dame-du-Mont-Carmel, Mauricie, Québec 02/11/2026 03:20

February 11: Problems at Shaw

Shaw is having issues since 02:20 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (59%)

    Internet (59%)

  2. TV (18%)

    TV (18%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • TimJ72371546 Tim J (@TimJ72371546) reported

    @Shawhelp Very dissapointing service, is it the customers job to remind you to update the page? There still isn't service it's been over 14 hours now. There wasn't any bad weather or anything. What's the process to cancel the service. As I will be filing a complaint with the CRTC as well.

  • mbstringer mbstringer (@mbstringer) reported

    @Shawhelp Not much help Unfortunatly. I get bounced around from department to department which have all been full of empty promises - your phone lines and email are of no help. I’ll add that number to the other two 888 numbers I’ve been told to call.

  • mbstringer mbstringer (@mbstringer) reported

    @Shawhelp I’ve spend a total of 3 hours on hold for what should be a simple solution. #frustratedcustomer #lackofservice

  • merhaylamlee Allye (@merhaylamlee) reported

    @Shawhelp Curious if there is any way to reach Billing support? I sat in line for two hours via online chat, it disconnected and won't reconnect (on a pc, hardwired to your modem!) ..I waited yesterday as well on a different browser & still couldn't reach anyone.

  • DankoHabs Dan-o (@DankoHabs) reported

    @Shawhelp internet and tv outage in Edmonton?

  • Calgaryman1 Calgary (@Calgaryman1) reported

    Hey @Shawhelp why in the f can you guys not wrap your head around my wife having a different last name? I have “added my name to the account” at least ten times and it never sticks.

  • claytonhales83 Hales (@claytonhales83) reported

    @Sportsnet your 4k feed for the Leafs game in unwatchable on @Shawhelp .. always freezing and pausing. Its terrible.

  • Panther9987 Erin Gale (Zahara) (@Panther9987) reported

    @ShawInfo why can't you keep service for the #Edmonton #yeg today. We better see a credit for the inconveniences.

  • mbstringer mbstringer (@mbstringer) reported

    I’m having a heck of a time trying to get a phone line to my business @Shawhelp your Customer Service is beyond desirable since merging with @Rogers Any suggestions to get some action? #poorcustmerservice #emptypromises

  • xjongo X Jongo! 🦁 (@xjongo) reported

    @Shawhelp Doesnt work.... Your online support shuts the chat down a minute after I put in all my information. And then I waited for 45 minutes on the phone and never got an answer. I mean....I'm literally just trying to PAY YOU lol Why is this so hard?